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Kinzie Hotel

4.0 out of 5.0

Recent guest reviews

We enjoyed our stay here. It was close to many of the things we wanted to see. The subway and buses were nearby. Gerry, our guy who checked us in, made a big effort to locate us in a quiet room. We did appreciate him.

This hotel is wonderful! Lovely decor, outstanding location, and cool building! The ONLY thing I would improve is the water pressure in the shower. Other than that, it was a very enjoyable stay, and I would stay again.

Very friendly and helpful staff (doormen and Ashley especially ). Liked the bar and appetizers. Quiet. Our voiew wasn’t great but it was still a great hotel

Very clean and comfortable. Great staff! Would highly recommend this to friends and family! Walking distance to the Chicago Theater and many good restaurants and bars.

I have stayed with various family members over the years and keep coming back.

My main observation is that our room was designed by someone who was good at visuals and very poor at function and comfort. There was not one comfortable chair in the room (there was a high chair). There was no desk. There only was a small circular table. The "couch" had no back to lean on! The bathtub was so slippery that I had to go out and buy a mat in order to take a shower safely. The hotel's written policy is that if you want a small microwave, you have to rent it from them at additional cost. There were no curtains; only pull up/down shades. The TV did not tune stations properly; the explanation was that 'we have a problem, and we are going to have a contractor look at it'. The hotel added a charge to account for "breakfast" and an early evening drink and nibbles. Mixed value is a fair description; the food was alright, but both ran out of key items several times.

Great location. Comfortable, clean room. Nice continental breakfast.

Enjoyed this hotel. Nice style, close to everything. I would stay here again. The room had a bad view, but it didn't matter as not in the room much. The evening reception is really nice. Strong drinks and good apps. The staff were excellent. We arrived early, hopeful they could hold our bags and the room was ready so we were checked in. Really enjoyed the breakfast in the morning. Well done. I did. It see/hear any children at this hotel, so may be more of grown-up place.

Nice hotel, good location. Breakfast was a nice perc. and also the happy hour tokens I got when I checked in. The only thing I could say that was negative was the bed. The mattress in my room badly needed replacing. It was lumpy and saggy. That being said the view of the skyline was FANTASTIC.

good location for theater and downtown access. Liked the noon checkout. Didn't like the nightly fee added on - since didn't use the gym or night cocktails.

The hotel is clean. The location is quiet but also centrally located. Excellent location!!

I come to Chicago once a year on business and always stay at the Kinzie. The room is a nice size, very comfortable and close to lots of great restaurants. The continental breakfast is great, a nice assortment of food and beverages.

I had stayed at this same hotel when it was the Amalfi years ago. You can't beat the location and the rooms are nice and modern. Great bonus is they kept the nightly happy hour with free drinks and yummy appetizers!

The front desk gives more of a high rose apartment leasing office feel. Excellent proximity to things downtown. Very nice staff. If the hotel considers a remodel I would love to be apart. The space has awesome potential to be harnessed! Very satisfied with the room!

Front desk clerk at check in was less than pleasant, but all else was stellar! Love the happy hour! Continental breakfast just enough! Will come back!

Great location! Close to many great restaurants and a great view of the city! Super clean!! Loved the breakfast right on the floor each morning. Free drink tokens were a great surprise! Wonderful staff! Great experience!

Came for a getaway with my 16 year old daughter. Although she came down sick, we had a great time. She loved the down town city view.

Overall good experience. Was a bit disappointed with the ongoing construction that took place right outside my window, but the staff moved us the next day.

Very pleasant; great staff and very helpful. They have complementary happy hour and breakfast.

Great room and free breakfast and happy hour drinks!

20 W Kinzie St Chicago IL

Hotel highlights

  • Walking distance to Chicago Theatre and Wrigley Building
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Fitness center

Located in Near North Side, Kinzie Hotel is within a 10-minute walk of popular sights such as Chicago Theatre and Wrigley Building. This 215-room, 4-star hotel welcomes guests with a restaurant, a fitness center, and a 24-hour business center. It's in central Chicago and also a short walk from Ford Center for the Performing Arts Oriental Theatre and Tribune Tower.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception. For your convenience, a continental breakfast is available for a fee.


Rooms

All of Kinzie Hotel's 215 air-conditioned rooms provide iPod docks, refrigerators, and minibars. 42-inch flat-screen TVs come with digital channels, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.


Property features

Renovated in 2014, Kinzie Hotel offers a fitness center, free WiFi in public areas, and 3 meeting rooms. Valet parking is available for USD 64.00 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Deluxe Room 1 King Bed

King 1 | Sleeps 3

Standard Room Mobile Only

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, City View

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, City View

Queen 2 | Sleeps 4

Guest reviews for Kinzie Hotel

Everyone (28) Couples (318) Business (141) Family (121) Friends (105) Other (29)
5

centrally located, quiet, breakfast was convenient

Everyone

We enjoyed our stay here. It was close to many of the things we wanted to see. The subway and buses were nearby. Gerry, our guy who checked us in, made a big effort to locate us in a quiet room. We did appreciate him.

By on Nov 2, 2017

Review comment responded on Nov 4, 2017

Thank you for your kind rating and excellent review of the Kinzie Hotel. We are delighted that you enjoyed your stay and would recommend us.

5
Everyone

This hotel is wonderful! Lovely decor, outstanding location, and cool building! The ONLY thing I would improve is the water pressure in the shower. Other than that, it was a very enjoyable stay, and I would stay again.

By on Oct 29, 2017

Review comment responded on Nov 1, 2017

Thank you very much for your review of the Kinzie Hotel, our location and our team. We appreciate your feedback and look forward to seeing you again in the future.

4

right near everything

Families

Very friendly and helpful staff (doormen and Ashley especially ). Liked the bar and appetizers. Quiet. Our voiew wasn’t great but it was still a great hotel

By on Oct 20, 2017

Review comment responded on Oct 22, 2017

Thank you very much for your kind review of the hotel and staff and especially for commending Ashley in person. We are delighted at this review.

5
Everyone

Very clean and comfortable. Great staff! Would highly recommend this to friends and family! Walking distance to the Chicago Theater and many good restaurants and bars.

By on Oct 18, 2017

Review comment responded on Oct 20, 2017

Thank you very much for your kind review and rating of the Kinzie Hotel. We are delighted that you enjoyed our location and the service of our Concierge team!

4

very comfortable and great location.

Everyone

I have stayed with various family members over the years and keep coming back.

By , from Minneapolis on Sep 18, 2017

Review comment responded on Sep 21, 2017

Thank you very much for your excellent review of the Kinzie Hotel. We are delighted you enjoyed a Chicago-centric stay.

2

ok hotel with good location

Everyone

My main observation is that our room was designed by someone who was good at visuals and very poor at function and comfort. There was not one comfortable chair in the room (there was a high chair). There was no desk. There only was a small circular table. The "couch" had no back to lean on! The bathtub was so slippery that I had to go out and buy a mat in order to take a shower safely. The hotel's written policy is that if you want a small microwave, you have to rent it from them at additional cost. There were no curtains; only pull up/down shades. The TV did not tune stations properly; the explanation was that 'we have a problem, and we are going to have a contractor look at it'. The hotel added a charge to account for "breakfast" and an early evening drink and nibbles. Mixed value is a fair description; the food was alright, but both ran out of key items several times.

By , from Florida on Sep 14, 2017

Review comment responded on Sep 19, 2017

Thank you for choosing the Kinzie Hotel. We very much appreciate the candid feedback about our room design and your stay with us in general. I know we can drastically improve from this and as a team we will be dissecting this review in order that we can constructively move forward with some of the advice.

5
Everyone

Great location. Comfortable, clean room. Nice continental breakfast.

By on Jul 23, 2017

Review comment responded on Oct 11, 2017

Thank you very much for your kind rating and review of our hotel.

4

great hotel

Everyone

Enjoyed this hotel. Nice style, close to everything. I would stay here again. The room had a bad view, but it didn't matter as not in the room much. The evening reception is really nice. Strong drinks and good apps. The staff were excellent. We arrived early, hopeful they could hold our bags and the room was ready so we were checked in. Really enjoyed the breakfast in the morning. Well done. I did. It see/hear any children at this hotel, so may be more of grown-up place.

By , from kansas on Jul 17, 2017

4

yes, i would stay again.

Everyone

Nice hotel, good location. Breakfast was a nice perc. and also the happy hour tokens I got when I checked in. The only thing I could say that was negative was the bed. The mattress in my room badly needed replacing. It was lumpy and saggy. That being said the view of the skyline was FANTASTIC.

By , from Ann Arbor, MI on Jul 9, 2017

4

great location

Everyone

good location for theater and downtown access. Liked the noon checkout. Didn't like the nightly fee added on - since didn't use the gym or night cocktails.

By on May 28, 2017

Review comment responded on Jun 6, 2017

Thank you for your feedback! Our nightly service fee that you mentioned helps ensure we are able to provide a variety of services and maintain a level of quality that meets our high standards. We hope during your next stay that you are able to take advantage of all the amenities we offer. Please visit again soon! Warm Regards, Melissa Driza Director of Front Office