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DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

3.5 out of 5.0
Overview Reviews Amenities & Policies
5460 North River Road, Rosemont, IL
1-844-663-2269
4.1
out of 5
"Good!"
See all 132 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Business
  • Everyone
  • Couples

Recent guest reviews

I love the place.very clean and the stuff are very nice and very helpful.i will certainly love to stay again .

toilet handle did not work, asked first day to have someone come up and fix it. this never happened. I had the pleasure of hearing it run all night and also difficult getting it to flush. So much for we will make it right!

check in , parking and breakfast were .mediocre but everything else was good.

Nice place great stuff they worked with me I arrived early the check in was 3 pm I was there 1:45pm they got me a room then my check out was 12 they let me stay for 5:30

Overall Review: I recommend guests to stay here. Pros: This hotel is conveniently located about 15-20 minutes from Downtown Chicago. You're welcomed with warm cookies. The rooms are clean, quiet, and the water pressure and temperature are great. Cons: The first front desk agent was very quick to explain the parking policy. I ended up having to go back down and have another agent explain how the parking costs work. Also, the price of parking is a little steep. $15 per day if you leave your car in the garage and $29 per day if you decide to bring your car in and out. If you go with the second option, you have to visit the front desk every time to get your ticket validated. This became quite time consuming because the parking garage entrance is not on the same floor as the lobby.

Check in was smooth! The staff was very friendly and helped us with directions and things to do during our visit. Not far from the train station either. The outlet mall was close by as well. I would stay here again!!

Everything was great, except for some reason I did not get cleaning services on the second or third day of my stay so I had to ask for towels twice. Other than that the hotel was top notch and the staff were friendly, professional and helpful.

From the first day we walked in we felt very special. We were greeted every time we entered or left the hotel. Everyone was helpful and always had a smile. During check in and throughout the stay helpful suggestions were given. When I do come back it will be my choice to stay there. Every hotel should model their staff after this onetim

Lovely location for a conference with many additional conveniences. Also enjoyed some shopping away from the big city, specifically the fashion outlets of Chicago!

We were comfortable from check-in to check-out. The staff was friendly & made us feel welcome. The hotel has a no tolerance policy regarding noise. After negative experiences at different hotels, the policy was refreshing.

There for conference at the Stephens Conference Center and it was extremely convenient. Covered tunnel to the Convention Center - I was able to stay out of the rain (which it was raining the whole time) and get to and from my meetings without having the expense of any transportation. I got this room "bundled" on my Orbitz reservation and was extremely economical as well.

5460 North River Road Rosemont IL

Hotel highlights

  • Walking distance to Donald E. Stephens Convention Center and Rosemont Theatre
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Free airport shuttle

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont places you next to Donald E. Stephens Convention Center and within a 5-minute walk of other popular sights like Rosemont Theatre. This 369-room, 3.5-star hotel has an indoor pool along with a free airport shuttle and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including BC Bistro and Lounge, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a sofa bed, a sitting area, and a refrigerator.


Property features

Guests staying at DoubleTree by Hilton Chicago O'Hare Airport - Rosemont enjoy an indoor pool, a fitness center, and free WiFi in public areas. Parking is USD 29.00 per day (USD 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

King 1 | Sleeps 4
from $115

Standard Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, 3x3 Shower)

King 1 | Sleeps 4

1 King Cardio Room with Precor Trainer

King 1 | Sleeps 4

Corner Room, 1 King Bed with Sofabed, Non Smoking

King 1 | Sleeps 4

Guest reviews for DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

Everyone (29) Couples (25) Business (31) Family (23) Other (16) Friends (9)
5
Everyone

By on Jun 11, 2019

Review comment responded on Jun 25, 2019

Thank you for staying with us and I hope that we will see you again in the near future.

4
Everyone

By on May 6, 2019

Review comment responded on May 10, 2019

Thank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!

5
Partner Couples Families

I love the place.very clean and the stuff are very nice and very helpful.i will certainly love to stay again .

By on Mar 19, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future.

5
Everyone

By on Feb 25, 2019

Review comment responded on Apr 2, 2019

Thank you for your review of your recent stay. I hope that we will see you again in the near future.

3
Everyone

By on Dec 30, 2018

Review comment responded on Dec 31, 2018

hank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!

4
Everyone

By on Dec 11, 2018

Review comment responded on Dec 25, 2018

Thank you for taking the time to complete our Guest Comment Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future!

2
Everyone

toilet handle did not work, asked first day to have someone come up and fix it. this never happened. I had the pleasure of hearing it run all night and also difficult getting it to flush. So much for we will make it right!

By on Nov 2, 2018

Review comment responded on Nov 3, 2018

Thank you for taking the time to review your stay. I am sorry to hear that we did not meet your expectations during your stay. Your comments will be shared with our staff so we can continually improve on our customer service. I hope that you will give another chance so we can prove our customer service to you.

5
Everyone

By on Oct 30, 2018

Review comment responded on Oct 31, 2018

Thank you for your review of your recent stay. I hope that we will see you again in the near future.

5
Everyone

By on Oct 28, 2018

Review comment responded on Oct 30, 2018

Thank you for your review. I hope that we will see you again in the near future.

3
Everyone

By on Oct 16, 2018

Review comment responded on Oct 30, 2018

Thank you for your review of your recent stay. I hope to see you again in the near future.

DoubleTree by Hilton Chicago O'Hare Airport - Rosemont

5460 North River Road, Rosemont, IL 60018
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.