Nice and close to the airport. Clean room and friendly staff.
Everything was very nice But, I have been trying to get someone to email me a copy of my itemized bill and have not had any luck so far
The only issue was that Housekeeping didn’t show up on the first night. Minor, so we called the front desk the second day to make sure we weren’t forgotten.
The hotel was perfect for my stay over the Thanksgiving holiday. I needed a good place to stay that was close to the airport, city and highways.
Cookie the best upon registration!! Nice greeting! "Workout room only barely an "eh!" Barbells and a bench and that's it! PIDDLY.
I appreciated the sky bridge...and the access it gave to go from several locations without going outside
Arrived early and was able to check in. Room is cold and hard to heat up.
Walking distance to convention center, excellent restaurants. Room never cooled off, took two calls to get maintenance to come, didn’t fix it. Hallways are like a sauna. I was in room 905.
Parking and hotel transportation are extremely frustrating.
I love the place.very clean and the stuff are very nice and very helpful.i will certainly love to stay again .
Donald E. Stephens Convention Center is within a 5-minute walk of DoubleTree by Hilton Chicago O'Hare Airport - Rosemont while other popular sites like Rosemont Theatre are within a 15-minute stroll. This 369-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, a free airport shuttle, and a fitness center.
Enjoy dining at one of 2 onsite restaurants including BC Bistro and Lounge, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.
The 369 accommodations feature sitting areas. Guests can expect WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are also standard.
At DoubleTree by Hilton Chicago O'Hare Airport - Rosemont, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Parking is USD 29.00 per day (USD 35 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Nice and close to the airport. Clean room and friendly staff.
Everything was very nice But, I have been trying to get someone to email me a copy of my itemized bill and have not had any luck so far
Thank you for reviewing your recent stay with us. I am sorry about the billing situation and not being able to get one sent out. If you can send your first name and last name and when you stayed I can pull up the receipt for you. Just let me know where you would like that emailed to.
Dear Anonymous, Thank you for taking the time to complete the Survey. We are extremely pleased that we met your expectations in most regards and we look forward to being your host again in the very near future! Again, thank you for your response and for taking the time to let us know your opinion; please know that we value your business and we look forward to being of service to you in the very near future. Sincerely, Anna
The only issue was that Housekeeping didn’t show up on the first night. Minor, so we called the front desk the second day to make sure we weren’t forgotten.
Thank you for taking the time to review your recent stay with us. I am sorry about the housekeeping issue and will address this with the Executive Housekeeper. I hope that we will see you again in the near future.
Thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.
Dear Anonymous, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, Anna
Thank you for taking the time to review your recent stay. I hope that we will see you again in the near future.
The hotel was perfect for my stay over the Thanksgiving holiday. I needed a good place to stay that was close to the airport, city and highways.
Thank you for taking the time to review your recent stay with us. I am glad that you found our location convenient for all your needs.
Cookie the best upon registration!! Nice greeting! "Workout room only barely an "eh!" Barbells and a bench and that's it! PIDDLY.
thank you for taking the time to review your recent stay with us. I hope that we will see you again in the near future.
I appreciated the sky bridge...and the access it gave to go from several locations without going outside
Dear Anonymous, Thank you for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Sincerely, Anna
Thank you for taking the time to review your stay with us. I am glad that you enjoyed your stay and I hope that we will see you again in the near future.