Hotel is staff is terrible not at all friendly. looks like racism. and they don't know how to greet the guests. all in one I would not prefer to stay or others too.
Ok
TV CABLE not working! It looked it’s been a while since they’ve had any. WIFI very bad and the one they have is a Marriot connection from a hotel nearby. The place was dirty, none of the service doors worked (key enabled). Would never stay here again!
The hotel room was very tidy and clean. There was no cable TV. There seems to be no policy on drugs usage and smoking. The hallway have a stench of all kinds of drugs and cigarettes. For a second i had to look for a nearest window to be sure if the hotel is located in a ghetto.
The van to the airport does not start until 6 am. Early flight require $20 Uber ride
Great hotel great service great everything I will go back
This place is awesome ... they greeted you with a smile on their face.
Even with a smaller staff, the hotel is still very clean and nicely run. The shuttle to and from OHare is on time, and everyone is very friendly. My room was really comfortable and quiet. Definitely recommend for a budget hotel near the airport.
Rooms were spacious. Bathroom door knob broken. No restaurant inside hotel for breakfast or meals. Corridor carpet smelled stinky close to main lobby area. Limited time shuttle available for the airport.
The rooms were OK for the price - we did not have any bar soap. The location was good for access to NW Chicago and suburbs. Some of the check in personnel were not wearing masks as required by law. The grounds needed some work - trash etc. There was a parking fee, which we did not expect for a motel style facility.
Front desk staff was friendly. Premises was clean. Rooms were comfortable, spacious, modern and clean. Great water pressure. Checkout was quick and easy. However, amenities (pool, gym) were closed due to covid. In-room coffee maker non-functioning. Air conditioner wouldn’t get cold. Reported to the front desk, but was not corrected. Slept in 79 degrees while thermostat set to 45.
THERE WAS NO ONE AT THE COUNTER FOR AT LEAST 10 MINUTES.
We stayed here for a wedding and everything was great. Even though the wedding party had a block of rooms, I'm glad we checked Orbitz, because it was cheaper.
Highly recommend!!! Best hotel l stayed so far!!! Nice clean rooms 👍👍👍👍👍
Four Points by Sheraton Chicago O'Hare Airport places you within 3 miles (5 km) of popular attractions like Rosemont Theatre and Fashion Outlets of Chicago. This 295-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a 24-hour business center.
Order from room service to satisfy your hunger without leaving your room.
Four Points by Sheraton Chicago O'Hare Airport's 295 soundproofed rooms provide coffee makers, free weekday newspapers, and phones. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards and desks are also standard. Housekeeping is available on request.
Four Points by Sheraton Chicago O'Hare Airport features free WiFi in public areas, a conference center, and a 24-hour business center. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
Hotel is staff is terrible not at all friendly. looks like racism. and they don't know how to greet the guests. all in one I would not prefer to stay or others too.
Ok
We appreicate your feedback. Thank you for staying with us.
We will pass on your concerns directly to our staff. Thank you for making us aware.
TV CABLE not working! It looked it’s been a while since they’ve had any. WIFI very bad and the one they have is a Marriot connection from a hotel nearby. The place was dirty, none of the service doors worked (key enabled). Would never stay here again!
We apologize for your less than satisfactory stay. It is unfortunate that this is beyond our control. All guest are made aware prior to check in and are offered free cancellation/refund for the inconvenience.
The hotel room was very tidy and clean. There was no cable TV. There seems to be no policy on drugs usage and smoking. The hallway have a stench of all kinds of drugs and cigarettes. For a second i had to look for a nearest window to be sure if the hotel is located in a ghetto.
We apologize for your less than satisfactory stay. It is unfortunate that this is beyond our control. All guest are made aware prior to check in and are offered free cancellation/refund for the inconvenience. We will be bringing up your concerns directly with our staff. Thank you for making us aware.
We appreciate your feedback. Thank you for staying with us.
The van to the airport does not start until 6 am. Early flight require $20 Uber ride
We appreciate your feedback. Thank you for staying with us!
Great hotel great service great everything I will go back
We appreciate your feedback. Thank you for staying with us.
This place is awesome ... they greeted you with a smile on their face.
We appreciate your feedback. Thank you for staying with us!
Even with a smaller staff, the hotel is still very clean and nicely run. The shuttle to and from OHare is on time, and everyone is very friendly. My room was really comfortable and quiet. Definitely recommend for a budget hotel near the airport.
We appreciate your positive feedback. Thank you for staying with us!
We apologize for your less than satisfactory stay. We will bring up these concerns directly with our staff.