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Four Points by Sheraton Chicago O'Hare Airport

3.0 out of 5.0

Four Points by Sheraton Chicago O'Hare Airport

3.0 out of 5.0

Recent guest reviews

good location, good place for meetings, asistance are good too

.the hotel was satisfactory,but when booked in we did not get the king suite we booked. We ended up having to change rooms twice before we got we needed for our family of. 5.

Stayed for one night in Sept 2018, only because I was stuck at O Hare airport after a flight cancellation. The experience was "just okay" though I expected more for the hotel name and price. My room was comfortable but quite dated in decor. I did not try any of the facilities. Very convenient to the airport.

Excellent staff - long wait - 1 hour - for shuttle at O'Hare Airport.

nice room. and great hotel staff. Great location to the airport and highways. I always stay at this hotel when I come to this area.

Everything about this stay was stellar--the staff, the shuttle, the room, the cleanliness, the comfy bed and pillows, the restaurant, the pool, and every bit of the service. This gets top points from our whole family. Kids loved it.

We asked for. An extra blanket, it never came. No continental breakfast included, and the worst part was we had to pay to PARK!

It was a really good experience and the staff was great the housekeeping was wonderful

It's a basic hotel by the airport. Doesn't really qualify as much more. Also, the Orbitz description about free parking for eight days is incorrect. Each day you pay $15.

Very clean and comfortable stay. Would recommend to anyone coming to Chicago.

Went to an event at the banquet hall, decided to get a room upstairs. So convenient!

I booked this hotel online with Orbitz.com after reading several reviews and the close proximity to the airport. Upon our arrival there were several parties/receptions going on with kids and adults lining the corridors, hallways and open areas; my guess would be to escape the extremely loud music or to get some fresh air from the evenings festivities. Upon arrival at the front desk we noticed a sign that states as of May 1, 2018 THE HOTEL IS CHARGING $15 PER NIGHT FOR PARKING FOR GUESTS OF THE HOTEL. I thought this was perhaps for people staying 1 NIGHT at the hotel and leaving their car parked at the facility so that they could travel and not have to pay the parking fee at the airport so I inquired about this sign. I was told that it was for everyone even those that stay 1 night and check out in the morning, which was our case. Had I known this prior I would have chosen a different hotel. It wasn't necessarily the amount but the fact that we hadn't known about it, the noise and the attitude of the girl at the desk. After dodging kids and making it to our room we found the room to be comfortable in size, amenities and cleanliness. However, when I tried sleeping on the bed I found it nearly impossible. It was one of the worst nights sleep I've had at a hotel due to the extremely soft mattress that was well past it's prime and pillows that your head didn't rest on but rather got sucked into. I certainly will not be returning to this hotel.

Excellent service in reception. Felt good and nice to get good sleep after 19 hrs travel. Today still small jump to get home.

Location was great with it being maybe a 15 minute ride to the airport, and the free shuttle was a must. The room was just ok- kind of dated. We were given a handicapped room without being told, and I would have asked to change if we weren't tired and hungry. It can be a bummer if the drain is slow in the bathroom of such rooms as the whole floor can get wet. Also, there were some long hairs on the floor in the bathroom, which grosses me out.

Older hotel, needs upgrading, carpet had spots. Water ran of VERY slowly in sink. Food quality was less than average. Price of food too high for quality of food. Room location was located very far from lobby. Remainder me of getting from to the last arrival gate having to walk to the exit of O’Hare Airport! Yo need a go-cart especially if you elderly and have an issue walking.

Decent enough spot with good meeting facilities and a nice restaurant on premises. But patrons are not allowed to have a direct TV remote to use with the televison (I was told "we dont want you messin with the TV's"), thereby allowing no access to the channel guide, pause or rewind or setup menu, so you can't use the television as you normally would or use it to connect or stream content from smart devices. No pay per view options either. A weird attitude and frustrating situation for someone stuck in town on business.

The bath tub was clogged up after taking a shower, there was no safe box nor a refrigerator in the room. When booking I requested a room closer to the elevator and a higher floor. The room I was given was the furthest from the elevator and I was told 2nd floor is the highest she has. Overall I am not happy, always stay with shareton but have to think about it twice for the future.

We only stayed 1 night for our flight but the bathroom is super small and the tub didnt drain!

Todo correcto, acorde al precio. Localización cercana al aeropuerto, pero pocas ofertas fuera del hotel

disappointed in the exercise room. Jacuzi water was not worm enough as usual. Shower by the Jacuzi not run hot water at all no matter how long you ran it. The area cleaning lady spoke Spanish mostly and was not much helpful. We had to walk to our rooms with towel rap around us as we could take the shower and that was not the case before. Renovation changed all that for inconvenience for us.

10249 Irving Park Road Schiller Park IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Four Points by Sheraton Chicago O'Hare Airport places you within 3 miles (5 km) of popular attractions like Fashion Outlets of Chicago and Rosemont Theatre. This 3-star hotel has 295 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Near the airport, it's also near MB Financial Park at Rosemont and Donald E. Stephens Convention Center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and free bottled water.


Property features

At Four Points by Sheraton Chicago O'Hare Airport, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 15 per day, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include 12 meeting rooms, a 24-hour business center, and a computer station.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 3

Superior Room, 2 Queen Beds

Queen 2 | Sleeps 5

Room, 1 King Bed

King 1 | Sleeps 5

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Four Points by Sheraton Chicago O'Hare Airport

Everyone (37) Business (68) Couples (78) Family (53) Other (22) Friends (22)
5
Everyone

good location, good place for meetings, asistance are good too

By on Nov 15, 2018

4
Everyone

.the hotel was satisfactory,but when booked in we did not get the king suite we booked. We ended up having to change rooms twice before we got we needed for our family of. 5.

By , from Grand Rapids,MI on Oct 22, 2018

Review comment responded on Nov 5, 2018

Thank you for the review and we look forward to see you again. Regards, Arun

3
Everyone

Stayed for one night in Sept 2018, only because I was stuck at O Hare airport after a flight cancellation. The experience was "just okay" though I expected more for the hotel name and price. My room was comfortable but quite dated in decor. I did not try any of the facilities. Very convenient to the airport.

By , from San Mateo, CA on Oct 4, 2018

Review comment responded on Oct 15, 2018

Hello Michael, Thankyou for taking the time to post review and we look forward to see you again. Regards, Arun

4
Everyone

Excellent staff - long wait - 1 hour - for shuttle at O'Hare Airport.

By on Sep 28, 2018

Review comment responded on Oct 15, 2018

Thankyou and apology for delay in transportation. We do provide transportation every 20 minutes to and from Airport. Regards,

5
Everyone

nice room. and great hotel staff. Great location to the airport and highways. I always stay at this hotel when I come to this area.

By on Aug 27, 2018

Review comment responded on Sep 10, 2018

Thank you

5

a fantastic place to stay near o'hare

Everyone

Everything about this stay was stellar--the staff, the shuttle, the room, the cleanliness, the comfy bed and pillows, the restaurant, the pool, and every bit of the service. This gets top points from our whole family. Kids loved it.

By , from Oregon on Aug 5, 2018

Review comment responded on Aug 6, 2018

Thank you

2

good location

Everyone

We asked for. An extra blanket, it never came. No continental breakfast included, and the worst part was we had to pay to PARK!

By , from Colorado on Aug 5, 2018

Review comment responded on Aug 6, 2018

Dear Christina, We ’re sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know. Regards, Arun

5
Everyone

It was a really good experience and the staff was great the housekeeping was wonderful

By , from Baltimore MD on Jul 26, 2018

Review comment responded on Jul 30, 2018

Dear Vontraya, thank you and we look forward to see you again. Regards, arun

2
Everyone

It's a basic hotel by the airport. Doesn't really qualify as much more. Also, the Orbitz description about free parking for eight days is incorrect. Each day you pay $15.

By on Jul 3, 2018

Review comment responded on Jul 18, 2018

Dear Guest, We apologies for not meeting expectations and assure you that we offer a park and stay package with 8 days of parking. Please call us directly should you require any information about the rate package. Regards, Arun

5
Everyone

Very clean and comfortable stay. Would recommend to anyone coming to Chicago.

By on May 21, 2018

Review comment responded on May 27, 2018

thank you

Four Points by Sheraton Chicago O'Hare Airport

10249 Irving Park Road, Schiller Park, IL 60176