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Recent guest reviews

I booked one room for 5 ppl and they didn’t set up a extra bed. I had to call to get linens and towels. Came in a plastic bag full of hair. The keys doesn’t worked on the elevators. Bed not comfortable and rooms not as clean. Bad experience!

Friendly staff, good restaurant ,clean room ,quiet stay ,and an excellent location. The gym could use an upgrade in my opinion. I'd definitely stay here again ,and would recommend this hotel to friends.

I loved the location. I was traveling with a small child that requirred a stroller. The parking garage and entering the hotel was not good. The stairs entering and leaving was hectic. The hotel need a more friendly access from the parking garage into the hotel.

I was intentional in my desire to secure a quiet room. the first night was satisfactory although the room left something to be desired in terms of noise abatement and minimal noise. The second and third night we were disturbed by a fraternity who chose choose the hallway outside our rooms to make the partying loud and , mobile and without accountability by staff after numerous complaints to the front desk. Very poor addressing of noise concerns

Everything about our stay was excellent. I look forward to staying again!

Good location and room was large. Nice to have a restaurant and Starbucks right downstairs.

Nice and close to lots of shopping, easy walk to many tourist attractions

My husband and I visit downtown Chicago almost every weekend, and have tried most of the hotels in the area. This one was not on the top of our list by far. The room was fairly clean and the bed was comfortable. The food and drinks at the restaurant downstairs were also fairly good. However, the pool is extremely small and was dirty, with no towels in sight, and was too cold for a pool room. The room was very basic, with no microwave or refrigerator and a bad view. Unfortunately for the price paid I did not think it was a good deal for my husband and I, we wouldn’t stay again.

Excellent hotel, great location, right in the middle of everything you want to see and do! Room was great, very clean, staff very friendly. If we went back to the Magnificent Mile, this would be my go to hotel. You won't be sorry!

Very small hotel. Tiny Lobby. Starbucks isn’t really a sit down, people watch and enjoy kind of a place. Modern and over-all clean but carpets really seemed to need a good vacumn. Work out room smallish. Pool smallish. Check in desk tiny. Good things are staff was polite, helpful, friendly. Location great, very close to Michigan Avenue.

Close to magnificent mile and parking connected to hotel which made our stay wonderful

Exceptional service!!! Awesome friendly staff we will definitely stay there again!!!

East Ontario Street Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Near North Side, Courtyard by Marriott Chicago Magnificent Mile is next to popular attractions like Michigan Avenue and Northwestern Memorial Hospital. This 306-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10 AM.


Rooms

The 306 rooms have an array of amenities, including refrigerators, free newspapers, and safes. Guests can expect 49-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.


Property features

Guests of Courtyard by Marriott Chicago Magnificent Mile have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 53 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.

Room options

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Courtyard by Marriott Chicago Magnificent Mile

Everyone (31) Couples (1) Family (1)
4
Everyone

By on Oct 18, 2020

Review comment responded on Oct 21, 2020

Thank you and we hope to see you soon

3
Everyone

By on Oct 12, 2020

Review comment responded on Oct 18, 2020

We appreciate your feedback and we hope to see you soon

5
Everyone

By on Sep 12, 2020

Review comment responded on Sep 18, 2020

Thank you for staying with us and for the 5 out of 5! We appreciate it a great deal and hope to see you again soon.

1
Friends

I booked one room for 5 ppl and they didn’t set up a extra bed. I had to call to get linens and towels. Came in a plastic bag full of hair. The keys doesn’t worked on the elevators. Bed not comfortable and rooms not as clean. Bad experience!

By , from Boston on Aug 2, 2020

Review comment responded on Aug 3, 2020

Thank you for staying with us and for your feedback. We do have a maximum of 4 adults per room and we apologize that we could not set up another bed in the room. We did not hear any feedback from any guests about our key activated secure elevators and would be happy to review with you at anytime. We do hope you will consider staying with us again.

5
Everyone

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Thank you for staying with us! We appreciate your feedback!

5
Everyone

By on Dec 6, 2019

Review comment responded on Dec 7, 2019

Thank you for staying with us! We appreciate your feedback!

5
Everyone

Friendly staff, good restaurant ,clean room ,quiet stay ,and an excellent location. The gym could use an upgrade in my opinion. I'd definitely stay here again ,and would recommend this hotel to friends.

By on Nov 9, 2019

Review comment responded on Nov 9, 2019

I am so glad we should you our world class hospitality. We look forward to seeing you again.

3
Family with small children Family

I loved the location. I was traveling with a small child that requirred a stroller. The parking garage and entering the hotel was not good. The stairs entering and leaving was hectic. The hotel need a more friendly access from the parking garage into the hotel.

By on Jul 8, 2019

Review comment responded on Jul 9, 2019

Thank you for staying with us and for you kind words about our great location. We do not own or operate the adjacent garage but certainly understand your point. We have passed your comments to their management team.

4
Everyone

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

I am so glad you enjoyed your stay with us. We look forward to seeing you on your next trip.

4
Everyone

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Thank you for your feedback, we hope to see you again soon!

Courtyard by Marriott Chicago Magnificent Mile

165 East Ontario Street, Chicago, IL 60611
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