I booked one room for 5 ppl and they didn’t set up a extra bed. I had to call to get linens and towels. Came in a plastic bag full of hair. The keys doesn’t worked on the elevators. Bed not comfortable and rooms not as clean. Bad experience!
Friendly staff, good restaurant ,clean room ,quiet stay ,and an excellent location. The gym could use an upgrade in my opinion. I'd definitely stay here again ,and would recommend this hotel to friends.
I loved the location. I was traveling with a small child that requirred a stroller. The parking garage and entering the hotel was not good. The stairs entering and leaving was hectic. The hotel need a more friendly access from the parking garage into the hotel.
I was intentional in my desire to secure a quiet room. the first night was satisfactory although the room left something to be desired in terms of noise abatement and minimal noise. The second and third night we were disturbed by a fraternity who chose choose the hallway outside our rooms to make the partying loud and , mobile and without accountability by staff after numerous complaints to the front desk. Very poor addressing of noise concerns
Everything about our stay was excellent. I look forward to staying again!
Good location and room was large. Nice to have a restaurant and Starbucks right downstairs.
Nice and close to lots of shopping, easy walk to many tourist attractions
My husband and I visit downtown Chicago almost every weekend, and have tried most of the hotels in the area. This one was not on the top of our list by far. The room was fairly clean and the bed was comfortable. The food and drinks at the restaurant downstairs were also fairly good. However, the pool is extremely small and was dirty, with no towels in sight, and was too cold for a pool room. The room was very basic, with no microwave or refrigerator and a bad view. Unfortunately for the price paid I did not think it was a good deal for my husband and I, we wouldn’t stay again.
Excellent hotel, great location, right in the middle of everything you want to see and do! Room was great, very clean, staff very friendly. If we went back to the Magnificent Mile, this would be my go to hotel. You won't be sorry!
Very small hotel. Tiny Lobby. Starbucks isn’t really a sit down, people watch and enjoy kind of a place. Modern and over-all clean but carpets really seemed to need a good vacumn. Work out room smallish. Pool smallish. Check in desk tiny. Good things are staff was polite, helpful, friendly. Location great, very close to Michigan Avenue.
Close to magnificent mile and parking connected to hotel which made our stay wonderful
Exceptional service!!! Awesome friendly staff we will definitely stay there again!!!
Located in Near North Side, Courtyard by Marriott Chicago Magnificent Mile is next to popular attractions like Michigan Avenue and Northwestern Memorial Hospital. This 306-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7 AM to 10 AM.
The 306 rooms have an array of amenities, including refrigerators, free newspapers, and safes. Guests can expect 49-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are other standard amenities.
Guests of Courtyard by Marriott Chicago Magnificent Mile have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 53 per night. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-in.
We appreciate your feedback and we hope to see you soon
Thank you for staying with us and for the 5 out of 5! We appreciate it a great deal and hope to see you again soon.
I booked one room for 5 ppl and they didn’t set up a extra bed. I had to call to get linens and towels. Came in a plastic bag full of hair. The keys doesn’t worked on the elevators. Bed not comfortable and rooms not as clean. Bad experience!
Thank you for staying with us and for your feedback. We do have a maximum of 4 adults per room and we apologize that we could not set up another bed in the room. We did not hear any feedback from any guests about our key activated secure elevators and would be happy to review with you at anytime. We do hope you will consider staying with us again.
Thank you for staying with us! We appreciate your feedback!
Thank you for staying with us! We appreciate your feedback!
Friendly staff, good restaurant ,clean room ,quiet stay ,and an excellent location. The gym could use an upgrade in my opinion. I'd definitely stay here again ,and would recommend this hotel to friends.
I am so glad we should you our world class hospitality. We look forward to seeing you again.
I loved the location. I was traveling with a small child that requirred a stroller. The parking garage and entering the hotel was not good. The stairs entering and leaving was hectic. The hotel need a more friendly access from the parking garage into the hotel.
Thank you for staying with us and for you kind words about our great location. We do not own or operate the adjacent garage but certainly understand your point. We have passed your comments to their management team.
I am so glad you enjoyed your stay with us. We look forward to seeing you on your next trip.
Thank you for your feedback, we hope to see you again soon!
Thank you and we hope to see you soon