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Courtyard by Marriott Chicago Magnificent Mile

3.5 out of 5.0

Recent guest reviews

Nice hotel, pleasant staff. The day to day cleaning could have been better. Only ate at the restaurant for breakfast. It was excellent on all but one day. I would recommend to any of my friends.

Friendly staff, clean and comfortable rooms. What more can you ask for.

First they did not have the room we book, so they sent us to another hotel. Then this new hotel charged us for that night we stayed until our hotel had the room we booked knowing that the whole reservation was paid in advance at our hotel. Now I am asking for a refund and they do not respond to the request. The communication with this hotel is to bad and it looks like inside communication is worst.

Great stay! Will definitely stay here again. Desk staff let us borrow a stroller when we were asking what restaurants were close by!

It was close to everything I got up and walked every morning. Great way to start the day.

Great hotel right next to Magnificent Mile, plenty of bars, restaurants, and shops. Staff were friendly. Room was clean. My only complaint would be parking $56 a night. Staying for 3 days I would pay more for parking than I would my room. I found a parking app that gave me a good deal at a structure nearby the hotel.

Newly remodeled. Very comfortable. Fantastic location.

Very nice hotel. We chose this hotel because we were traveling with kids. The pool was closed and the only one elevator was working. Also we had cold water for our evening stay and even in the morning. freezing water. not even warm. Next time the staff should give us a heads up of these things.

Love, love the location. Excellent stay there. I got the extra large room and it was perfect for the four of us.

Nothing like a quiet night in the city, even though we live in Chicago, there is nothing like have a drink in a hotel bar and have a great weekend night after a long week at work!

Nice room, comfortable and on Magnificent mile for shopping/ close to everything. Great staff. Helpful, friendly, fun. Would gladly refer friends and family.

First off I was sold on a one room one night stay on the Mag Mile for $180.00. I expected to pay a premium (location was crucial as my meeting the next AM was 0815 hrs and I did NOT dare be late). But. 1. You did not inform me that I was getting a handicapper bathroom--one that lacked either a bathtub nor a normal shower stall. It had a handicapper shower stall, which I strongly was not inclined to use because while it might well be safe for a handicapper, as a standing normal person it seemed like I was using the uncurtained shower dump in the basement of my parent's house with no slip protection. Ended up doing a sponge bath from the sink. 2. YOU, ORBITZ, DID NOT TELL ME until after I placed my order that I would wind up paying, not $180.00, but $211.50 because of "fees and costs." In short, you lied to me about the final total on the order of about 16% right there. 3. YOU, ORBITZ, DID NOT TELL ME (and I did not find out until I got there) that parking was going to be $50-60 for a night and NOT COVERED AS PART OF MY HOTEL STAY. In short, you lied to me about the final total on the order of about $33% right there. 4. While prices were such and so on the breakfast menu you guys kept filling up the orange juice and charged me about $2/fillup without telling me. Total cost of three eggs, two sausages, toast, coffee and OJ: $30.00 with tip (I wasn't going to skimp on the tip, the waitress earned it and prices weren't her fault.) In short, $90 overpriced. NEVER AGAIN.

Great and safe location. Hotel staff was great. They were really nice and knowledgable. Rooms were comfortable and adequate. I would stay here again.

The staff was very pleasant and helpful. The room was clean and cheerful. Did not have o wait for elevators.

The hotel was in a great location,very clean and the beds were very comfortable. I'll definitely consider this hotel for my next visit to Chicago.

We had a great stay! The hotel was walking distance to just about everything that we wanted to see:). Definitely would stay here again!

We enjoyed trying several new restaurants and walking to John Hancock and Navy Pier.

Service and condition of facilities were excellent .

Stayed here on a weekend getaway. Right next to the mile, close to the pier, not far from anything really. The room was perfect. And the Starbucks right in the lobby is a super bonus.

The staff was very helpful. I will try to book this again when return to Chicago.

165 East Ontario Street Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Tribune Tower
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Near North Side, Courtyard by Marriott Chicago Magnificent Mile is within a 10-minute walk of popular sights such as John Hancock Center and Tribune Tower. This 306-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour fitness center. It's in central Chicago and also a short walk from Chicago Water Tower and Wrigley Building.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

All of Courtyard by Marriott Chicago Magnificent Mile's 306 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free newspapers, phones, and ironing boards.


Property features

Guests staying at Courtyard by Marriott Chicago Magnificent Mile enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 52 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, conference space, and a 24-hour business center.

Room options

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Room, 1 Queen Bed

Queen 1 | Sleeps 2

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Room, Multiple Beds (Larger)

Queen 2 | Sleeps 5

Guest reviews for Courtyard by Marriott Chicago Magnificent Mile

Everyone (18) Business (14) Couples (23) Family (44) Other (7) Friends (19)
4

great location downtown

Everyone

Nice hotel, pleasant staff. The day to day cleaning could have been better. Only ate at the restaurant for breakfast. It was excellent on all but one day. I would recommend to any of my friends.

By , from Seattle on Sep 20, 2017

5
Everyone

Friendly staff, clean and comfortable rooms. What more can you ask for.

By on Aug 29, 2017

2

a nightmare.

Everyone

First they did not have the room we book, so they sent us to another hotel. Then this new hotel charged us for that night we stayed until our hotel had the room we booked knowing that the whole reservation was paid in advance at our hotel. Now I am asking for a refund and they do not respond to the request. The communication with this hotel is to bad and it looks like inside communication is worst.

By on Aug 28, 2017

5

clean, great location, updated

Everyone

Great stay! Will definitely stay here again. Desk staff let us borrow a stroller when we were asking what restaurants were close by!

By , from Dayton, Ohio on Aug 24, 2017

4
Everyone

It was close to everything I got up and walked every morning. Great way to start the day.

By , from ok on Jul 11, 2017

5

great hotel by magnificent mile

Everyone

Great hotel right next to Magnificent Mile, plenty of bars, restaurants, and shops. Staff were friendly. Room was clean. My only complaint would be parking $56 a night. Staying for 3 days I would pay more for parking than I would my room. I found a parking app that gave me a good deal at a structure nearby the hotel.

By , from St Louis, MO on Jul 10, 2017

5
Everyone

Newly remodeled. Very comfortable. Fantastic location.

By on Jul 10, 2017

2
Families

Very nice hotel. We chose this hotel because we were traveling with kids. The pool was closed and the only one elevator was working. Also we had cold water for our evening stay and even in the morning. freezing water. not even warm. Next time the staff should give us a heads up of these things.

By on Apr 19, 2017

Review comment responded on Apr 25, 2017

Dear valued guest, Thank you for giving us the opportunity to host you and your family. We sincerely apologize for the inconveniences that you experienced during your stay. This is a rare situation that occurred and we are so sorry for your experience. Our team worked diligently to get the issues resolved. We truly appreciate your feedback and we hope to have the opportunity to host your stay again.

5

awesome hotel!

Everyone

Love, love the location. Excellent stay there. I got the extra large room and it was perfect for the four of us.

By on Mar 13, 2017

Review comment responded on Mar 18, 2017

Thank you for sharing about your recent experience with us in Chicago. We are so pleased you were able to take advantage of our prime location as well as our spacious rooms! We look forward to hosting you on your return trip to Chicago!

4

nice and quiet!

Everyone

Nothing like a quiet night in the city, even though we live in Chicago, there is nothing like have a drink in a hotel bar and have a great weekend night after a long week at work!

By , from Chicago on Jan 27, 2017

Review comment responded on Jan 30, 2017

Al, thank you for letting us be a part of your night out in the City! Our restaurant & bar, Copper Fox, has an excellent menu wit so many delicious drink options. We are so happy you were able to have a great start to your weekend. We look forward to having you again soon!