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Hampton Inn Chicago Downtown/Magnificent Mile

2.5 out of 5.0

Recent guest reviews

Great location and super friendly staff! Just off the Mag Mile!

One word: amazing staff! Especially Lynette; she's a treasure!

The room safe stopped working , I had to ASK for room service , my partners credit card was missing from the room. And hidden fees , not to mention 60 a day valet parking

The Hampton Inn has a reputation for being family oriented. The Chicago location was the same. Friendly , helpful staff & great amenities for the affordable price. I would stay here again without a doubt.

The hotel was in an excellent location. We walked everywhere! The staff was very friendly and they always said hello when we came into the lobby.

We enjoyed our stay the rooms were clean and spacious. Friendly and helpful staff. The restaurant next door had great food too.

Room was small. The room was very cold, the elevators shake. Breakfast was disgusting. Parking is over priced compared to local garages.

Close to Hospital was perfect for my visit. However, my room was very humid to the point of an extreme amount of condensation on the window's interior. Needless to say my sleep was very uncomfortable. Breakfast was reasonable. I have had better and I have had worse.

Large room with a decent view and very close to everything. Perfect location for our travel needs.

Great location and the hotel was nice and clean and people were very friendly and helpful.

Location and free breakfast were positives. Breakfast was especially better than most places. The room condition was ok. Room was well prepared but carpet looked dusty.

The hotel was in the perfect location and the breakfast was delicious.

I was promised 2 rooms side by side and when I reserved the second room, was transferred to their very aggressive sales team trying to sell me a prepaid vacation. After 10 minutes of listening to the information i, i decided the package wasnt for me and politely declined. The sales girl would not accept my declination and became increasingly aggressive, even insulting me. I finally just hung up. When I arrived to check in, i was notified that they could not accommodate 2 rooms next to each other and couldn't even get us on the same floor. So I canceled the second room and requested a roll away. They were unable to accommodate the roll away because there was no staff to deliver it. Then we got to our room and it was quite cold. I turned the heat up, but it did not run. Since I was sleeping on the floor, i spent a very cold and uncomfortable night. (I assumed there would not be staff to check our heat if there wasn't staff to deliver a rollaway). In the morning our room was 60 degrees and I called the front desk. Maintenance came and said the heater was broken and spent some time working on it. The second night of the stay was much better. The heat worked and I had a roll away. The wait time for the elevators was almost 15 minutes and we were 37 floors up, so we couldnt haul our luggage up the steps. Marcus, the midnight front desk person was very kind and did what he could to be accommodating.

Love the staff- very helpful very sweet. Also really engaging with your customers..

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Near North Side, Hampton Inn Chicago Downtown/Magnificent Mile is next to popular attractions like Michigan Avenue and Northwestern Memorial Hospital. This 225-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

A 37-inch LCD TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Guests staying at Hampton Inn Chicago Downtown/Magnificent Mile enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for USD 63 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this family-friendly hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Refrigerator

Queen 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Room, 1 King Bed, Refrigerator

King 1 | Sleeps 3

Guest reviews for Hampton Inn Chicago Downtown/Magnificent Mile

Everyone (72) Couples (45) Business (13) Family (21) Other (13) Friends (14)
3
Everyone

By on Apr 15, 2019

Review comment responded on May 16, 2019

Thank you for staying with us. We really appreciate the positive score.

4
Everyone

By on Apr 5, 2019

Review comment responded on May 16, 2019

Thank you for staying with us and i am glad you enjoyed your stay with us

4
Everyone

By on Apr 5, 2019

Review comment responded on May 16, 2019

Thank you for staying with us and I am glad you enjoyed your stay with us

5
Families

Great location and super friendly staff! Just off the Mag Mile!

By on Apr 1, 2019

Review comment responded on May 15, 2019

Thank you for staying with us and giving us your feedback. Hope you were able to visit some great shops and/or restaurants on the Mag Mile!

5
Everyone

By on Mar 25, 2019

Review comment responded on May 16, 2019

Thank you for staying with us and i am glad you enjoyed your stay with us

5
Families

One word: amazing staff! Especially Lynette; she's a treasure!

By on Mar 20, 2019

Review comment responded on May 16, 2019

Thank you for staying with us and giving us your feedback. I am glad you enjoyed your stay with us. We are lucky to have Lynette on our team.

3
Families Partner Couples

The room safe stopped working , I had to ASK for room service , my partners credit card was missing from the room. And hidden fees , not to mention 60 a day valet parking

By , from West bend on Mar 15, 2019

5
Families Business Business Travelers

The Hampton Inn has a reputation for being family oriented. The Chicago location was the same. Friendly , helpful staff & great amenities for the affordable price. I would stay here again without a doubt.

By on Mar 2, 2019

4
Partner Couples

The hotel was in an excellent location. We walked everywhere! The staff was very friendly and they always said hello when we came into the lobby.

By , from Ohio on Feb 24, 2019

5
Families

We enjoyed our stay the rooms were clean and spacious. Friendly and helpful staff. The restaurant next door had great food too.

By on Feb 14, 2019

Review comment responded on Feb 21, 2019

Thank you for your review. We hope to see you again in the near future.

Hampton Inn Chicago Downtown/Magnificent Mile

160 E Huron Street, Chicago, IL 60611