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Hampton Inn Chicago Downtown/Magnificent Mile

2.5 out of 5.0

Hampton Inn Chicago Downtown/Magnificent Mile

2.5 out of 5.0

Recent guest reviews

The hotel was in the perfect location and the breakfast was delicious.

I was promised 2 rooms side by side and when I reserved the second room, was transferred to their very aggressive sales team trying to sell me a prepaid vacation. After 10 minutes of listening to the information i, i decided the package wasnt for me and politely declined. The sales girl would not accept my declination and became increasingly aggressive, even insulting me. I finally just hung up. When I arrived to check in, i was notified that they could not accommodate 2 rooms next to each other and couldn't even get us on the same floor. So I canceled the second room and requested a roll away. They were unable to accommodate the roll away because there was no staff to deliver it. Then we got to our room and it was quite cold. I turned the heat up, but it did not run. Since I was sleeping on the floor, i spent a very cold and uncomfortable night. (I assumed there would not be staff to check our heat if there wasn't staff to deliver a rollaway). In the morning our room was 60 degrees and I called the front desk. Maintenance came and said the heater was broken and spent some time working on it. The second night of the stay was much better. The heat worked and I had a roll away. The wait time for the elevators was almost 15 minutes and we were 37 floors up, so we couldnt haul our luggage up the steps. Marcus, the midnight front desk person was very kind and did what he could to be accommodating.

Love the staff- very helpful very sweet. Also really engaging with your customers..

Wonderful location, great options for free breakfast.

Door to bathroom was broken and would not lock or stay closed, there was dust bunnies hanging from the ceiling, hair in the tub. The person checking me in gave us the wrong keys so they didn’t work. I had to leave my elderly friend and go back down to get the issue fixed.

The staff was courteous and helpful with any assistance needed during my stay. Room was clean and location was great.

Friendly staff and great location. Staff on all shifts were extremely helpful to help me find way around. Included breakfast was good as well

Hotel was nice and the location was great also. The price was high, but it’s downtown Chicago .

Friendly staff very helpful . Ironing board was broken and the iron did not work very well.

The staff here was amazing. The hotel was very average, but had a great location. The elevators were very slow and the hotel had a lot of noise.

Perfect location for shopping, walking, going to the show.

Loud AC unit, happened to stay during a hotel worker strike that happened every morning right outside our room window sometimes starting as early as 6am.

Comfortable hotel with super helpful staff! I will stay there again!

very convenient to Northwestern Hospital, great area

Had a great experience overall but especially the warm welcome from greeter Lynette. She gave helpful information, expressed compassion regarding a health problem we were struggling with, and reminisced with us over childhood memories of Chicago. A great lady and an asset to Hampton Inn. Thank you, Lynette!

Comfortable hotel in a perfect location, but it would be great if coffee and tea will be available in the lounge

Great location - close to Michigan Ave, Northwestern University Heath Systems and much more.

room was very spacious and nice, the problem was the elevators, takes a long while to go down or up from the room.

Nice hotel, very clean, located perfectly in the heart of Chicago.

This is our 2nd year staying here and we LOVE it! We come to hang with friends and family, go to a Cubs game and sight see. This hotel is in a great location that you can walk or obviously Uber/Lyft to anything! Great restaurants around the hotel, FREE breakfast in the morning that is awesome! The staff is amazing and the rooms are great!

160 E Huron Street Chicago IL

Hotel highlights

  • Walking distance to Chicago Water Tower and John Hancock Center
  • Free hot/cold buffet breakfast
  • Free in-room WiFi
  • Onsite dining

Located in Near North Side, Hampton Inn Chicago Downtown/Magnificent Mile is within a 5-minute walk of Chicago Water Tower and within 15 minutes of other popular attractions like John Hancock Center. This 225-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. It's in central Chicago and also a short walk from Tribune Tower and Wrigley Building.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

Guests can expect to find free WiFi and 37-inch an LCD TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Hampton Inn Chicago Downtown/Magnificent Mile features an outdoor pool, a 24-hour fitness center, and 3 meeting rooms. Valet parking is available for USD 60 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 2 Queen Beds, Refrigerator

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Hampton Inn Chicago Downtown/Magnificent Mile

Everyone (61) Couples (43) Business (13) Family (16) Other (13) Friends (14)
5
Everyone

The hotel was in the perfect location and the breakfast was delicious.

By on Dec 12, 2018

3
Everyone

I was promised 2 rooms side by side and when I reserved the second room, was transferred to their very aggressive sales team trying to sell me a prepaid vacation. After 10 minutes of listening to the information i, i decided the package wasnt for me and politely declined. The sales girl would not accept my declination and became increasingly aggressive, even insulting me. I finally just hung up. When I arrived to check in, i was notified that they could not accommodate 2 rooms next to each other and couldn't even get us on the same floor. So I canceled the second room and requested a roll away. They were unable to accommodate the roll away because there was no staff to deliver it. Then we got to our room and it was quite cold. I turned the heat up, but it did not run. Since I was sleeping on the floor, i spent a very cold and uncomfortable night. (I assumed there would not be staff to check our heat if there wasn't staff to deliver a rollaway). In the morning our room was 60 degrees and I called the front desk. Maintenance came and said the heater was broken and spent some time working on it. The second night of the stay was much better. The heat worked and I had a roll away. The wait time for the elevators was almost 15 minutes and we were 37 floors up, so we couldnt haul our luggage up the steps. Marcus, the midnight front desk person was very kind and did what he could to be accommodating.

By on Dec 10, 2018

4
Everyone

Love the staff- very helpful very sweet. Also really engaging with your customers..

By on Dec 8, 2018

5
Everyone

Wonderful location, great options for free breakfast.

By on Dec 3, 2018

1
Everyone

Door to bathroom was broken and would not lock or stay closed, there was dust bunnies hanging from the ceiling, hair in the tub. The person checking me in gave us the wrong keys so they didn’t work. I had to leave my elderly friend and go back down to get the issue fixed.

By on Nov 15, 2018

4
Everyone

The staff was courteous and helpful with any assistance needed during my stay. Room was clean and location was great.

By , from Ceres, CA on Nov 14, 2018

4
Everyone

Friendly staff and great location. Staff on all shifts were extremely helpful to help me find way around. Included breakfast was good as well

By , from Michigan on Nov 14, 2018

5
Everyone

Hotel was nice and the location was great also. The price was high, but it’s downtown Chicago .

By , from Jordan, MN on Oct 22, 2018

4
Everyone

Friendly staff very helpful . Ironing board was broken and the iron did not work very well.

By on Sep 29, 2018

4
Everyone

The staff here was amazing. The hotel was very average, but had a great location. The elevators were very slow and the hotel had a lot of noise.

By on Sep 25, 2018

Hampton Inn Chicago Downtown/Magnificent Mile

160 E Huron Street, Chicago, IL 60611