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Recent guest reviews

Bath products looked like they had been used by previous room guest. Plastic razor blade cover found in shower. Rings on nightstand from previous guest. Overall it looked like the room had not be properly cleaned but we had a late arrival with children so we couldn’t be troubled to move.

Great place, best Christmas trip we have ever had. Absolutely great service by everyone.

Awesome property

USED TO BE MY FAVORITE PLACE TO STAY IN CHICAGO. THEY'VE RUINED THE LOBBY AND BAR WITH KITCH CHEAP DECOR. SAD TO SEE.

It’s the best. The service is perfect.

Personalized attention, excellent service, comfortable stay.

Great property. Pricey however. Quiet rooms but in heart of Michigan Avenue

Service was exceptional. From the doorman to reception to housekeeping to the bartender in the bar. Truly amazing service.

Business trip. Great service from staff there. Highly recommend it.

Great location, awesome view of the lake, very comfortable and spacious room.

Perfect service, beautiful room, highly recommended.

Absolutely amazing hotel and I now understand why everyone raves over the Four Seasons. I would stay here again if I can afford to. Service and every attention to detail are met.

East Delaware Place Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in Downtown Chicago within a 5-minute walk of Michigan Avenue, Four Seasons Hotel Chicago is within a mile (2 km) of other popular attractions like Grant Park. This 345-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee from 6:30 AM to 11:00 AM.


Rooms

Flat-screen TVs come with DVD players and Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, free newspapers, and safes are also standard.


Property features

Guests of Four Seasons Hotel Chicago enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is offered for USD 74 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, conference space, and a 24-hour business center.

Room options

Premier Suite, 1 King Bed, Accessible (Mobility)

1 King Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Executive Suite, 2 Double Beds, Lake View

2 Double Beds | Sleeps 3

Premier Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Four Seasons Hotel Chicago

Everyone (25) Couples (7) Business (3) Family (1) Other (1) Friends (1)
3
Family with small children

Bath products looked like they had been used by previous room guest. Plastic razor blade cover found in shower. Rings on nightstand from previous guest. Overall it looked like the room had not be properly cleaned but we had a late arrival with children so we couldn’t be troubled to move.

By on Aug 31, 2022

Review comment responded on Aug 31, 2022

Hi Paul, thank you for taking the time to review your recent experience. A stay with Four Seasons should always exceed expectations, and especially in this case, feedback is deeply valuable to us. We have passed these notes on to the respective teams and would welcome the opportunity to have you and your family return in the future.

5
Everyone

Great place, best Christmas trip we have ever had. Absolutely great service by everyone.

By on Dec 27, 2021

Review comment responded on Dec 29, 2021

Hi Robert, thank you for the kind words. We are delighted to hear that your holiday trip to FS Chicago set the bar high! Dedicated to service excellence, our team loves creating merry memories, and we are looking forward to welcoming you back next year!

5
Everyone

Awesome property

By on Nov 28, 2021

Review comment responded on Nov 29, 2021

Thank you for the kind words. We are looking forward to welcoming you back again soon!

5
Everyone

By on Aug 13, 2021

2
Partner Couples Business Business

USED TO BE MY FAVORITE PLACE TO STAY IN CHICAGO. THEY'VE RUINED THE LOBBY AND BAR WITH KITCH CHEAP DECOR. SAD TO SEE.

By on Jul 18, 2021

Review comment responded on Jul 29, 2021

Thank you for providing us with your feedback. We believe our exceptional service and talented craftspeople are the most important and memorable part of the FS Chicago experience, and we are proud to say that our dedication to hospitality excellence has not changed. We welcome the opportunity to have you back to your favorite Chicago home again in the near future.

5
Family

It’s the best. The service is perfect.

By on Jul 2, 2021

Review comment responded on Jul 29, 2021

We are delighted that you enjoyed your recent stay with us! Our FS Chicago family strives for perfection - or at least the human equivalence - we're thrilled to hear we left such a positive impression. Thank you for sharing!

5
Everyone

By on Nov 18, 2019

Review comment responded on Nov 21, 2019

Thank you for your five-star rating and hope to have you back again soon

2
Everyone

By on Oct 24, 2019

Review comment responded on Oct 24, 2019

Thank you for your feedback; we have passed along to the hotel manager.

5
Everyone

By on Oct 1, 2019

Review comment responded on Oct 2, 2019

Thank you so much for this five-star rating!

5
Everyone

Personalized attention, excellent service, comfortable stay.

By on Aug 20, 2019

Review comment responded on Aug 20, 2019

Thank you for the five-star rating! Hope to have you back again soon.

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