Four Seasons Hotel Chicago5.0 out of 5.0
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Recent guest reviews
The hotel was clean. The suite had two restrooms. A great view. Close to shopping and eats. Staff friendly and knowledgeable.
top notch staff and rooms. location is excellent. staff is very helpful and courteous. the only confusing thing was having the lobby on the 7th floor
Wonderful experience! The Staff was excellent and they made our 10 year old son feel like a Prince! A Surprise every day came for him with a knock at the hotel door! We will definitely be staying again!
Best hotel food I have ever experienced. Great location and first rate customer service.
Excellent experience. The view from the room was fantastic. Looking forward to next stay.
The view from the hotel was awesome and hard to beat, but for the price, the room was just OK. The room seem outdated. I think was looking for something similar to one of the hotels I stayed in while traveling to Shanghai. The hotel in Shanghai was very modern with looks and technology for more than half the price than this one. Don't get me wrong, I have no regrets, because my wife and I did enjoy the view from the room. We were just expecting more for the price tag. I think a good analogy is we were expecting a BMW M5 with a V8 twin turbo engine but got the Mercedes C300 for the M5 price. Good car, but not a M5. :)
Short and Sweet-Its Four Seasons at its finest! Perfect location. A room with a fantastic view and service that was complete and understated.
Wait staff, bartenders left me standing -- ready to order a late dinner -- for 15 minutes. Left the restaurant and ordered room service.
Loved the hotel location. I was able to walk everywhere I needed to go. Staff was friendly and helpful. Great hotel stay.
Perfect location, excellent staff and just fabulous amenities.
great suite with lake view. prompt delicious room service breakfasts all 6 days, have stayed at a number of four seasons hotels, consistently excellent accommodations and service.
Great location- very close to some upscale shopping. Restaurant was excellent- great place for lunch and cocktail hour.
If you're interested in the Mag Mile & Gold Coast, this location is hard to beat. Lakeview rooms are on high floors so get great views of the lake (although the view from our room for this stay was partially obstructed by another building). Room was spacious, tasteful, and modern with a nice bathroom. Staff is incredibly helpful and friendly. 2 separate elevators to move between lobby & exterior and then lobby & room is a minor inconvenience.
stayed here several times, always great and attentive staff
Flew in to Chicago for a surprise 20th Anniversary for my wife. I needed a great hotel for the one night. The Four Seasons was a great choice. We were given complimentary champagne and strawberries. The room had a beautiful view of the Lake. Hotel staff were very friendly and attentive. Price was high but worth it.
Our room was clean and very quiet. We never heard another guest. We had windows on two sides so we had a great view of the lake. We loved the location as it was within walking distance of most of the things we had planned to do. I would not describe the hotel as 5 star tho. A few things in our bathroom were falling apart and we had a the MOST untimely house maid who never seemed to clean while we were out. Furthermore, we are happy to be as "green" as any other traveler but when our sheets were soiled from the city or beach, they were not changed. Finally, if your looking for a very quiet getaway, this is your place. IF your looking for a hotel with an energy and a fresh look, look elsewhere.
The Concierge staff gave us the best recommendations for the activities that we wanted especially the Segway Tour.
Service and accomodations were great! Location was perfect. Would definitely stay there again.
Four Seasons never fails in providing great service for a great stay. Every staff member of the Four Seasons is always so professional and welcoming. Their attention to detail is spot on that if you do forget something at home, they can provide it for you. From the Seasons Lounge to the Spa, it's 5 Star + The only negative thing about staying at Four Seasons, is having to leave.
Room was extremely comfortable with great view. Concierge was excellent - open early and accessible.