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Recent guest reviews

Parking is less than desirable.

Central location is close to a lot of downtown attractions. Clean room, friendly and helpful staff. Comfortable bed.

King Corner room lake view was excellent! Nice walking distance to Navy pier. Kayaking was down the street along with river tours and party boats. So close to many bars & grills. The elevator was quick. Parking was just ok. Cleanliness was a 4 to my standards. Beds were comfy. No robes and only one pair of slippers. Overall I would go back.

Nice place to stay

Great location, an easy walk to several downtown attractions. Great view of the lake and Navy Pier!

I had visited the hotel once before and it looked like a very vibrant and well located hotel. So i decided for my return I would stay there. I get COVID, however the hotel did seem a little depressed (I was also there beginning of week) maybe the weekends are a little better. I probably would stay again.

Great location. Friendly staff (though I had to remind them a couple of times for fresh towels and to replace the battery in the door lock). Beautiful park behind the hotel in easy walking distance.

Rooms, lobby and entire grounds very clean and well kept. Staff was extremely helpful and the location could not have been better to be able to walk to most areas of the city very easily. The views from our room were amazing! Highly recommended.

Great river views and friendly staff. Highly recommend this hotel and definitely come back again.

Getting into the parking garage was a hassle. There was a very strong odor under that garage. We will not go back there again.

Seems like all food & beverage options should be open now

Property was beautiful. Staff was super friendly.

The staff was so nice & helpful. The hotel is in a great location. Unfortunately we only got to stay one night but I would definitely go back!

The location was great i had a river view room awesome the only thing there was no room service to clean the rooms daily or pick up trash

Customer Service by Rachael was outstanding! She was extremely pleasant, attentive, and helpful. Location to attractions was very good. Shower head leaked some, and no longer a pool or hot tub in hotel. Very clean.

The hotel has a beautiful view of the river. The room was lovely however the parking was terrible for $60 a night and parking garage was so small

E Wacker Dr Chicago IL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • Spa services

Located in The Loop, Swissotel - Chicago is within a 5-minute walk of sights such as Chicago Riverwalk and Michigan Avenue. This 4.5-star hotel has 661 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a conference center.


Dining

Enjoy a leisurely bite to eat at The Palm, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon.


Rooms

Swissotel - Chicago's 661 rooms provide iPod docks, refrigerators, and coffee makers. LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of Swissotel - Chicago enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 78.00 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a business center, a computer station, and express check-in.

Room options

Classic Double Room, 2 Double Beds, River View

2 Double Beds | Sleeps 4

Classic Room, 1 King Bed, River View

1 King Bed | Sleeps 3

Classic Double Room, 2 Double Beds, City View

2 Double Beds | Sleeps 4

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 3

Guest reviews for Swissotel - Chicago

Everyone (57) Couples (30) Family (27)
4
Partner Couples

Parking is less than desirable.

By on Sep 7, 2021

5
Partner Couples

Central location is close to a lot of downtown attractions. Clean room, friendly and helpful staff. Comfortable bed.

By on Sep 6, 2021

5
Partner Couples

King Corner room lake view was excellent! Nice walking distance to Navy pier. Kayaking was down the street along with river tours and party boats. So close to many bars & grills. The elevator was quick. Parking was just ok. Cleanliness was a 4 to my standards. Beds were comfy. No robes and only one pair of slippers. Overall I would go back.

By on Sep 5, 2021

5
Family

Nice place to stay

By on Aug 22, 2021

5
Family

Great location, an easy walk to several downtown attractions. Great view of the lake and Navy Pier!

By on Aug 17, 2021

4
Everyone

I had visited the hotel once before and it looked like a very vibrant and well located hotel. So i decided for my return I would stay there. I get COVID, however the hotel did seem a little depressed (I was also there beginning of week) maybe the weekends are a little better. I probably would stay again.

By on Aug 16, 2021

5
Family

Great location. Friendly staff (though I had to remind them a couple of times for fresh towels and to replace the battery in the door lock). Beautiful park behind the hotel in easy walking distance.

By on Aug 6, 2021

5
Partner Couples

Rooms, lobby and entire grounds very clean and well kept. Staff was extremely helpful and the location could not have been better to be able to walk to most areas of the city very easily. The views from our room were amazing! Highly recommended.

By on Jul 30, 2021

5
Partner Couples

Great river views and friendly staff. Highly recommend this hotel and definitely come back again.

By on Jul 20, 2021

2
Partner Couples

Getting into the parking garage was a hassle. There was a very strong odor under that garage. We will not go back there again.

By on Jul 6, 2021

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