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Embassy Suites Chicago Downtown Magnificent Mile

4.0 out of 5.0

Recent guest reviews

I love this hotel! Great location the breakfast is amazing .

Room was ok. The amenities were great! Breakfast is made to order and the happy hour is awesome.

40 min line to check in. Pool was not clean. The hotel was totally full, so it is likely better when they aren't so busy

Hotel was clean and we enjoyed our stay. The free happy hour and breakfast was really good.

The kitchen staff at night for cocktails hour very rude. There are so many kids it’s terrible for cocktail hour. I went to the management for the rude servers and pretty much was made to feel it was my mother in law and my fault. Not relaxing at all. The pool is to small for this hotel and they don’t have a hot tub. I always loved Embassy Suites but this was a horrible experience. The bed was hard. The room never really became warm enough. Very chilly. The morning lines for breakfast were terrible, by the time you received your food it was cold.

Great hotel location breakfast etc. no complaints!

Perfect in all aspects: location, accommodation, better breakfast I've experienced in US, FREE snacks and drinks, etc, etc, etc..

Walking distance to Navy Pier, restaurant downstairs was awesome, movie theater right around corner. Target one block over, Walgreens near by. Great location, clean rooms.

Parking in Chicago is a challenge. One good thing about Embassy is there is parking below the hotel - of course for a price. Getting from the parking garage to the actual hotel of a convoluted route.....one elevator to ground level, around that lobby to another set of elevators to sky level to check in, then a third to get to your room. A pain. Room was clean but tub needed re-caulking (kinda nasty for over $200 a night) and alarm clock display was broken. Room WAS clean and bed comfy.

Excellent experience. Great location . Orbitz questions need to be shortened.

Perfect hotel for taking our family of 6 with young children to Chicago for a long weekend. Great location for walking to the Navy Pier, Michigan Ave, the river walk. Short walk to the L to head to Wrigley. parking in the basement was convenient. A great breakfast is included and helps save some money with our large family. Could use a little more staffing at the front desk to speed up checking in at peak hours.

Terrific place, the breakfast is wonderful, just get there early. Helpful staff. They have a new system that they text you at times to see if everything is ok , wonderful system.

I stayed two nights with a family of six. The location is simply superb and close to a lot of attractions. The only thing is you need to get into three different elevators to reach your room.

We arrived early than the check in time but thanked the receptionist gave us the room 2 bed with nice city view(no extra charge).The suite was big with separate living room,and 2 TV that I always like about Embassy Suites. And the free breakfast was very good even though not excellent as Embassy in Portland. I really enjoyed and would give more than 5 star for the complimentary evening reception from 5:30 to7:30 with drinks and snacks. Many good restaurants are near the hotel. Subway ,bus stop near by if you want save money or called Uber, taxi if want faster.Hotel is just few block away from Michigan street.Generally,I always like Embassy Suites brand. I would like staying here again if visit Chicago in the future.

The hotel was awesome very clean. The hotel was very close to the city attractions which made it a perfect location. I definitely would stay here again

Me and my husband went for an overnight to Chicago and stayed at embassy suites nice hotel had fun and the breakfast was amazing. This is our hotel of choice it is amazing. Looking forward to next time.

The hotel is easy to get to, self-park is literally under the hotel and the location is good. I don't know if we were there during an abnormally busy time, but breakfast time was intense. The free breakfast was great but you'll need to set aside 45+ minutes to get in an get out if you have kids, especially if you want to get something special made. We had to wait in lines just to get drinks but were lucky to find seating right away each morning. The pictures of the pool are deceiving. It isn't nearly as big as it looks. It is about the width of a lap pool. The staff was very attentive and nice at all times of the day.

Our two day room was over eight hundred, by the time taxes and fees were added. For this, you could expect a clean, up-kept room. No quilt for the sofa bed, just a scratchy blanket, wall mounts not attached in the bathroom, and a faulty toilet flusher. The mini fridge was frozen up and needed defrosting. Don't blame this on the minimum wage housekeeping staff. They are not the ones in charge of quality control. Come on, people. You ask the big price, you need to produce quality appointments.

Close to river. Close to pier. Close to shopping. Plenty of restaurants. Great free breakfast & adult bevages during happy hour. Movie theater right beside hotel.

This hotel was great!!! The free breakfast and free evening drinks set it apart

511 North Columbus Drive Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Tribune Tower
  • Free cooked-to-order breakfast
  • Onsite dining
  • Indoor pool

Located in Near North Side, Embassy Suites Chicago Downtown Magnificent Mile is within a 10-minute walk of popular sights such as Tribune Tower and Wrigley Building. This 455-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and a fitness center. Centrally located in Chicago, the hotel is also a short walk from John Hancock Center and Navy Pier.


Dining

Free cooked-to-order breakfast is included with your stay. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 455 recently renovated accommodations feature living rooms. Guests can expect to find WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Embassy Suites Chicago Downtown Magnificent Mile, guests enjoy an indoor pool, a fitness center, and WiFi in public areas. Parking is available for USD 46 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 17 meeting rooms, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 6

Room, 1 Bedroom, Accessible, Bathtub

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (45) Couples (95) Business (36) Family (122) Friends (38) Other (12)
3

the best hotel in chicago!

Everyone

I love this hotel! Great location the breakfast is amazing .

By , from Miami on Feb 20, 2018

4

great food

Everyone

Room was ok. The amenities were great! Breakfast is made to order and the happy hour is awesome.

By on Feb 13, 2018

3

nice hotel but they were overwhelmed by being full

Everyone

40 min line to check in. Pool was not clean. The hotel was totally full, so it is likely better when they aren't so busy

By on Jan 6, 2018

4

chicago trip

Everyone

Hotel was clean and we enjoyed our stay. The free happy hour and breakfast was really good.

By on Dec 24, 2017

3

embassy suites

Everyone

The kitchen staff at night for cocktails hour very rude. There are so many kids it’s terrible for cocktail hour. I went to the management for the rude servers and pretty much was made to feel it was my mother in law and my fault. Not relaxing at all. The pool is to small for this hotel and they don’t have a hot tub. I always loved Embassy Suites but this was a horrible experience. The bed was hard. The room never really became warm enough. Very chilly. The morning lines for breakfast were terrible, by the time you received your food it was cold.

By , from Chicago, Ill on Dec 20, 2017

5
Everyone

Great hotel location breakfast etc. no complaints!

By on Dec 15, 2017

5

best hotel ever!!!

Everyone

Perfect in all aspects: location, accommodation, better breakfast I've experienced in US, FREE snacks and drinks, etc, etc, etc..

By , from White Lake, MI on Nov 25, 2017

4

great location

Everyone

Walking distance to Navy Pier, restaurant downstairs was awesome, movie theater right around corner. Target one block over, Walgreens near by. Great location, clean rooms.

By , from Decatur, Il on Sep 16, 2017

4

hotel in chicago.

Everyone

Parking in Chicago is a challenge. One good thing about Embassy is there is parking below the hotel - of course for a price. Getting from the parking garage to the actual hotel of a convoluted route.....one elevator to ground level, around that lobby to another set of elevators to sky level to check in, then a third to get to your room. A pain. Room was clean but tub needed re-caulking (kinda nasty for over $200 a night) and alarm clock display was broken. Room WAS clean and bed comfy.

By on Sep 8, 2017

5
Everyone

Excellent experience. Great location . Orbitz questions need to be shortened.

By on Aug 23, 2017