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Embassy Suites Chicago Downtown Magnificent Mile

4.0 out of 5.0

Embassy Suites Chicago Downtown Magnificent Mile

4.0 out of 5.0

Recent guest reviews

I liked the complimentary breakfast and the location but wasn’t happy with the size and upkeep of the room.

The property was very clean and everyone that worked there was very nice.

The location was unique. I was asked to pay for wifi, which did not make any sense to me in this day and age

Amazing view perfect location, parking is a bit expensive,

Nice hotel, loved Happy hour. Staff was very polite.

Check in was very fast. Breakfast ittems could have been warmer.

This is by far the noisiest hotel we’ve ever stayed at and we won’t be staying there again.

Terrible experience the hotel said we had a regular room. Meaning that no wifi, no room control heating. People at front desk not friendly and treated us badly because we didnt have a standard room or something. Im not sure what that even is didnt see any options or info on orbitz. So orbitz is half to blame. The breakfast was mediocre and overall condition of hotel room was nice.

Love the breakfast and happy hour. Best complimentary breakfast we have ever had ! The concierge and other staff were excellent! Laura and Doris gave us lots of great tips to enjoy our trip in Chicago.

Unclean breakfast area. Room stayed cold during our stay. Coffee maker and heat control were not working

The location is great. But housekeeping is terrible. And lazy and they lie. They overcharge your card for more than you authorized before you check out. The bathrooms are tiny. There is no adult time only in the pool and it is constantly full of little crazy kids. The free breakfast is also garbage. I would not recommend this hotel to anyone.

Room was nice but hotel was very low on staff. We were in check in line for 45 minutes with one attendant. Our room was not ready until 4:30. Breakfast lines and reception lines were backed up for another 40 minutes each. No tables to sit. When asked at checkout about stay, I commented on these issues. The response was that the hotel was booked solid. My comment back should have been- then put more staff on duty.

Very nice and comfortable place to stay with the kids. We thoroughly enjoyed our room and the complimentary breakfast. The staff were very kind and helpful!

Embassy Suites never disappoint you.. Great location, room and the view was good!!

Nice hotel, we loved it. Great room for a family, slept 6 comfortably. Cooked to order breakfast and reception cocktails included in price of room. Kids loved the glass elevator. Staff were very nice.

511 North Columbus Drive Chicago IL

Hotel highlights

  • Free cooked-to-order breakfast
  • Onsite dining
  • Indoor pool
  • Fitness center

Located in Near North Side, Embassy Suites Chicago Downtown Magnificent Mile is within a 5-minute drive of popular attractions such as Chicago Riverwalk and Navy Pier. This 455-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and a fitness center. Located in central Chicago, the hotel is also near Water Tower Place and Chicago Theatre.


Dining

Free cooked-to-order breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including 511 North, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Guests can expect to find WiFi and 48-inch an LCD TV with satellite channels and pay movies. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchenette, a sofa bed, and a living room.


Property features

At Embassy Suites Chicago Downtown Magnificent Mile, guests enjoy an indoor pool, a fitness center, and WiFi in public areas. Parking is available for USD 46 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Corner

King 1 | Sleeps 4

Premium Suite, 2 Double Beds, Non Smoking, Lake View

Full 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

Full 2 | Sleeps 6

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (82) Couples (96) Business (36) Family (126) Friends (38) Other (12)
1
Families Friends Families

I liked the complimentary breakfast and the location but wasn’t happy with the size and upkeep of the room.

By on Feb 19, 2019

4
Partner Couples Business Business Travelers

The property was very clean and everyone that worked there was very nice.

By on Feb 18, 2019

4
Families

The location was unique. I was asked to pay for wifi, which did not make any sense to me in this day and age

By on Feb 16, 2019

5
Everyone

Amazing view perfect location, parking is a bit expensive,

By on Feb 7, 2019

5
Everyone

By on Jan 28, 2019

4
Everyone

Nice hotel, loved Happy hour. Staff was very polite.

By on Jan 28, 2019

5
Everyone

Check in was very fast. Breakfast ittems could have been warmer.

By on Jan 20, 2019

2
Everyone

This is by far the noisiest hotel we’ve ever stayed at and we won’t be staying there again.

By on Jan 14, 2019

2
Everyone

By on Jan 13, 2019

2
Everyone

Terrible experience the hotel said we had a regular room. Meaning that no wifi, no room control heating. People at front desk not friendly and treated us badly because we didnt have a standard room or something. Im not sure what that even is didnt see any options or info on orbitz. So orbitz is half to blame. The breakfast was mediocre and overall condition of hotel room was nice.

By on Jan 9, 2019

Embassy Suites Chicago Downtown Magnificent Mile

511 North Columbus Drive, Chicago, IL 60611