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Embassy Suites Chicago Downtown Magnificent Mile

4.0 out of 5.0

Recent guest reviews

The room has no snacks no water and to get water they don’t have none in little shopping store it was difficult other hotels have variety of snacks and drinks and well not this .. speally if you have kids

Good location. Sky Lobby is slightly inconvenient as far as needing 2 elevators to get to rooms. Breakfast and manager reception are both great but very busy.

The room size was great and worked out really well for our family with the extra space. The staff was very friendly!

The signage coming into the property for parking was confusing and difficult. I ended up in the valet parking and the person there was very difficult. I was not understanding the process for check in or parking. I went to get a cart to unload our suitcases as well as an oxygen concentrator used by a senior traveling with us. I was told I could not use the cart, that it was for the bell boy and it was then taken from me. I would have gladly used the valet service had I understood what was happening but instead I was shamed for being there and for dropping my things off. We eventually got where we needed to be and from there it was pretty good. Expected better customer service and direction from staying in a "nice hotel"

This hotel is one where all rooms open to the dining/lobby area on the main level. All noise from the main level, and all other floors (kids, breakfast, etc.) will be heard in the room, especially if someone is sleeping on the pull out couch as it is located closest to the door. The pool is tiny at best. The hotel was clean and the staff was excellent. Would probably stay again.

Great location, great stuff!!! The breakfast has to had more tables.. the hotel it’s great, and big, a lot rooms. But when it’s full, the breakfast area get a problem.. lines and wait for get a table, but also not was a problem!! Thanks embassy

Staff in the courtyard for breakfast and happy hour were really friendly and efficient.

We loved our stay here! Very nice room accommodations, as well as the hotel itself. All of the people at the hotel, from the reservation desk, to the concierge desk, to the restaurant employees, all of them were absolutely excellent! We are planning a trip return trip to Chicago, and this is where we will be staying!

Location is great, facility was awesome... neighbors were extremely loud but not the hotels fault

Customer service was excellent. Room could have some maintenance repairs but overall great stay.

I liked the complimentary breakfast and the location but wasn’t happy with the size and upkeep of the room.

The property was very clean and everyone that worked there was very nice.

The location was unique. I was asked to pay for wifi, which did not make any sense to me in this day and age

Convenient location. Friendly staff. Clean rooms...

Amazing view perfect location, parking is a bit expensive,

Nice hotel, loved Happy hour. Staff was very polite.

511 North Columbus Drive Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Navy Pier
  • Free cooked-to-order breakfast
  • Onsite dining
  • Indoor pool

Located in Near North Side, Embassy Suites Chicago Downtown Magnificent Mile is within a 5-minute walk of Chicago Riverwalk and within 15 minutes of other popular attractions like Navy Pier. This 455-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and a fitness center.


Dining

Free cooked-to-order breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including 511 North, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

A 48-inch LCD TV comes with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchenette, a sofa bed, and a living room.


Property features

At Embassy Suites Chicago Downtown Magnificent Mile, guests enjoy an indoor pool, a fitness center, and WiFi in public areas. Parking is available for USD 46 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 1 King Bed, Non Smoking, Corner

King 1 | Sleeps 4

Premium Suite, 2 Double Beds, Non Smoking, Lake View

Full 2 | Sleeps 6

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (86) Couples (97) Business (36) Family (134) Friends (38) Other (12)
3
Family with small children Families

The room has no snacks no water and to get water they don’t have none in little shopping store it was difficult other hotels have variety of snacks and drinks and well not this .. speally if you have kids

By on Apr 2, 2019

4
Families Family with small children

Good location. Sky Lobby is slightly inconvenient as far as needing 2 elevators to get to rooms. Breakfast and manager reception are both great but very busy.

By on Mar 31, 2019

2
Family with small children

The room size was great and worked out really well for our family with the extra space. The staff was very friendly!

By on Mar 27, 2019

3
Families

The signage coming into the property for parking was confusing and difficult. I ended up in the valet parking and the person there was very difficult. I was not understanding the process for check in or parking. I went to get a cart to unload our suitcases as well as an oxygen concentrator used by a senior traveling with us. I was told I could not use the cart, that it was for the bell boy and it was then taken from me. I would have gladly used the valet service had I understood what was happening but instead I was shamed for being there and for dropping my things off. We eventually got where we needed to be and from there it was pretty good. Expected better customer service and direction from staying in a "nice hotel"

By on Mar 27, 2019

3
Families

This hotel is one where all rooms open to the dining/lobby area on the main level. All noise from the main level, and all other floors (kids, breakfast, etc.) will be heard in the room, especially if someone is sleeping on the pull out couch as it is located closest to the door. The pool is tiny at best. The hotel was clean and the staff was excellent. Would probably stay again.

By on Mar 26, 2019

5
Everyone

By on Mar 17, 2019

5
Families

Great location, great stuff!!! The breakfast has to had more tables.. the hotel it’s great, and big, a lot rooms. But when it’s full, the breakfast area get a problem.. lines and wait for get a table, but also not was a problem!! Thanks embassy

By on Mar 16, 2019

4
Families

Staff in the courtyard for breakfast and happy hour were really friendly and efficient.

By on Mar 10, 2019

5
Partner Couples

We loved our stay here! Very nice room accommodations, as well as the hotel itself. All of the people at the hotel, from the reservation desk, to the concierge desk, to the restaurant employees, all of them were absolutely excellent! We are planning a trip return trip to Chicago, and this is where we will be staying!

By on Mar 4, 2019

5
Family with small children Families

Location is great, facility was awesome... neighbors were extremely loud but not the hotels fault

By on Mar 3, 2019

Embassy Suites Chicago Downtown Magnificent Mile

511 North Columbus Drive, Chicago, IL 60611