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Recent guest reviews

Nice hotel but the beds are very hard. I felt like Goldilocks trying out Papa Bear’s bed.

Walking distance to all attractions. Clean

Location and price ideal!

Spacious room, excellent location and wonderful breakfast! My family and I loved it!

Waited for over an hour after check in time only to be given a room that was nothing like what I reserved. Blamed the issues on staffing problems with nothing done to rectify the situation.

Great location.

Room size setup and hotel design.

It was nice

The location of the hotel is excellent. Just a short walk to the Magnificent Mile. Navy Pier, Millennium Park. A lot of good restaurants and coffee shops near by. Staff was friendly. Only complaint is my teenage son brought along 2 friends and they used the living room section of the room with pull out sofa. They would only give us one extra blanket and sheet. 3 boys. 2 blankets and 2 sheets. Other than that, our stay was good and we will stay here again when visiting the city.

We were surptised to arrive and be greeted with free happy hour cocktails and complimentary breakfast! You must go to Volare Italian Restaurants, the food and service were AMAZING!!

This was a nice downtown Chicago hotel that made the perfect trip for our family of 5. It was helpful that they had onsite parking and fast elevators. We also appreciated that you could specifically book a “high room” in Orbitz. Many other hotels didn’t have that option.

Great customer service, very helpful and friendly! Clean hotel. The rooms could use some updating. Free drinks and snacks at happy hour was great. Perfect location, close to The Navy Pier, shops, restaurants.

Loved the location of the hotel. Walking distance to everything including the Red Line to Wrigley and Millenium Park. The staff overall were helpful and polite. Wish the pool was open later. And wish the bar had longer hours. The complimentary cocktails were great! The room was spacious and comfortable. It would be nice to have a fan and hand towel rack in the bathroom. And the bathroom could have been a bit cleaner. There were splatters of "something" around the base of the toilet.

North Columbus Drive Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Michigan Avenue
  • Free buffet breakfast
  • Onsite dining
  • Indoor pool

Located in Downtown Chicago, Embassy Suites Chicago Downtown Magnificent Mile is within a 5-minute walk of popular attractions such as Chicago Riverwalk and Michigan Avenue. This 455-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a gym, and a 24-hour business center.


Dining

Free buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the onsite restaurant, mingle with other guests at the free manager's reception, or savor a meal from the comfort of your room with room service.


Rooms

The 455 accommodations feature living rooms. 55-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Embassy Suites Chicago Downtown Magnificent Mile, guests enjoy an indoor pool, a gym, and WiFi in public areas. If you drive, self parking is USD 50 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Premium Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Embassy Suites Chicago Downtown Magnificent Mile

Everyone (42) Couples (7) Family (37)
4
Family

Nice hotel but the beds are very hard. I felt like Goldilocks trying out Papa Bear’s bed.

By on Apr 28, 2022

Review comment responded on Apr 28, 2022

Thank you for taking the time out to take the survey glad you enjoyed your stay

4
Family

Walking distance to all attractions. Clean

By on Apr 12, 2022

Review comment responded on Apr 13, 2022

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

4
Family

Location and price ideal!

By on Apr 9, 2022

Review comment responded on Apr 13, 2022

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

5
Family Family with small children

Spacious room, excellent location and wonderful breakfast! My family and I loved it!

By on Apr 6, 2022

Review comment responded on Apr 13, 2022

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

2
Family

Waited for over an hour after check in time only to be given a room that was nothing like what I reserved. Blamed the issues on staffing problems with nothing done to rectify the situation.

By on Mar 30, 2022

Review comment responded on Apr 2, 2022

Thank you for your feedback and we are sorry the hotel did not live up to your expectations. If you would like to provide further details, please call a Front Desk Manager at the main line for the hotel.

5
Family

Great location.

By on Mar 18, 2022

Review comment responded on Mar 23, 2022

Thank you so much! We are glad that you were happy with your stay. Looking forward to welcoming you back sometime soon!

5
Family

Room size setup and hotel design.

By on Mar 6, 2022

Review comment responded on Mar 7, 2022

So glad you enjoyed the stay! Hope you see you again soon!

5
Everyone

By on Feb 19, 2022

5
Everyone

By on Jan 16, 2022

3
Family

It was nice

By , from Miami on Jan 2, 2022

Review comment responded on Jan 4, 2022

Thank you for your feedback. We hope you stay with us again!

Embassy Suites Chicago Downtown Magnificent Mile

511 North Columbus Drive, Chicago, IL 60611
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