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Swissotel - Chicago

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Indoor wedding
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
323 E Wacker Dr, Chicago, IL, 60601
  • Place, Millennium Park
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪5 min walk‬
  • Place, Chicago Riverwalk
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(54 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(42 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, River View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, River View

8.6 out of 10
Excellent
(27 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Lake View (Lake View)

Classic Room, 1 King Bed, Lake View (Lake View) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Lake View (Lake View)

9.0 out of 10
Wonderful
(34 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(21 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Corner Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Premier Corner Room, 1 King Bed, City View

  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View, Corner

Premium bedding, in-room safe, desk, laptop workspace

Premier Room, 1 King Bed, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(140 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(9 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic 2 Double Beds Wheelchair Accessible

  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

Classic 2 Double Beds Accessible with Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Double Beds

Classic 1 King Bed Wheelchair Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Classic 1 King Bed Accessible with Roll In Shower

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

River View Room 1 King Bed Wheelchair Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 4
  • 2 Double Beds

River View Room 1 King Bed Accessible with Roll In Shower

  • River view
  • Sleeps 3
  • 1 King Bed

River View Room 2 Double Beds Accessible with Roll In Shower

  • River view
  • Sleeps 4
  • 2 Double Beds

Lake View Room 2 Double Beds Accessible

  • Lake view
  • Sleeps 2
  • 2 Double Beds

Lake View Room 1 King Bed Accessible

8.4 out of 10
Very good
(5 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Lifestyle Suite, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

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Aloft by Marriott Chicago Downtown River North

Downtown Chicago
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,243 reviews
$162 nightly
The price is $194
Jul 1 - Jul 2
Total with taxes and fees
Aloft by Marriott Chicago Downtown River North

About the neighborhood

Chicago

Located in Downtown Chicago, Swissotel - Chicago is within a 10-minute walk of popular sights such as Michigan Avenue and Millennium Park. This 4.5-star hotel has 661 rooms and welcomes guests with a restaurant, a 24-hour gym, and a conference center.

What's nearby

  • Millennium Park - 5 min walk - 0.3 miles
  • Michigan Avenue - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles
  • Chicago Theatre - 10 min walk - 0.5 miles
  • Grant Park - 10 min walk - 0.5 miles

Getting around

  • Millennium Station - 9 min walk
  • Randolph-Wabash Station - 10 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Swissôtel - ‬1 min drive
  • ‪Sheraton Club Lounge - 33 Floor - ‬3 min walk
  • ‪American Craft Kitchen & Bar - ‬3 min walk
  • ‪Swissôtel Chicago Lobby Lounge - ‬1 min walk
  • ‪Tre Dita - ‬3 min walk

About this property

Swissotel - Chicago

Swissotel - Chicago offers a 24-hour gym, a conference center, and a business center. Valet parking is available for USD 87.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a computer station, express check-in, and express check-out.
Guests can expect WiFi, wired internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials.

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Hyatt Regency Chicago
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 3,491 reviews
$237 nightly
The price is $282
Jul 1 - Jul 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Valet parking on site (USD 87 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to noon on weekends; USD 5 to 35 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amuse
  • The Palm

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 43 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 1 total (25 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 35.22 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 60601, 60601, Hotel License

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Are free cancellation options available at Swissotel - Chicago?

Swissotel - Chicago provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Swissotel - Chicago?

As of May 31, 2026, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on Jul 1, 2026 start from $323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Swissotel - Chicago?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue, Millennium Park, and Chicago Riverwalk. You'll also find Lake Michigan and Grant Park less than a mile away.

Will I be able to park at Swissotel - Chicago?

Yes, valet parking is offered for USD 87 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa at Swissotel - Chicago?

Spa services at the hotel include Swedish massages, deep-tissue massages, and couples treatments.

Are there luxury amenities available at Swissotel - Chicago?

Yes, guests can indulge in luxuries such as a restaurant, in-room massages, and 2 bars/lounges at this hotel.

Does Swissotel - Chicago have a casino on the premises?

No, Swissotel - Chicago doesn't have a casino.

Will I find an indoor pool at Swissotel - Chicago?

No, there is no indoor pool at this hotel.

Is Swissotel - Chicago a good place to stay for couples?

This riverfront hotel offers many amenities for couples, including in-room massages as well as a restaurant and 2 bars/lounges.

Does Swissotel - Chicago have a hot tub?

No, there isn't a spa tub at this hotel.

Does Swissotel - Chicago have a restaurant with a breakfast menu?

Yes, Swissotel - Chicago serves a cooked-to-order breakfast for a surcharge each morning at The Palm.

Does Swissotel - Chicago allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Swissotel - Chicago for a fee of USD 50 per pet, per night. A deposit of USD 250.00 per stay is collected.

Does Swissotel - Chicago have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Swissotel - Chicago?

The closest major airport to Swissotel - Chicago is Chicago Midway Airport (MDW), which is 13 mi away (39 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.7 mi away (50-minute drive).

Can I book a room with a balcony at Swissotel - Chicago?

No, there aren't any guestrooms with balconies at Swissotel - Chicago.

Does Swissotel - Chicago host weddings?

There are wedding services available at Swissotel - Chicago if that's in your vacation plans.

Swissotel - Chicago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2394 out of 3359 reviews
Rating 8 - Good. 521 out of 3359 reviews
Rating 6 - Okay. 210 out of 3359 reviews
Rating 4 - Poor. 102 out of 3359 reviews
Rating 2 - Terrible. 132 out of 3359 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and we highly recommend. We will be back.
Stayed 1 night in Apr 2026

10/10 Excellent

Casey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and clean
Stayed 2 nights in Apr 2026

8/10 Good

Felicia

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Room was clean, staff was generous and responsive. We were able to get a king bed instead of the the two queen room.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jorge

Stayed 1 night in Feb 2026

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful clean hotel, great views, excellent customer service. Food and drinks at the bar outstanding! Right off of the River Walk!!
View from room
Lobby/ Cocktails from bar
Stayed 1 night in Feb 2026

10/10 Excellent

Miller

Liked: Cleanliness, staff & service, amenities
Excellent view of the city and river
Stayed 2 nights in Feb 2026

10/10 Excellent

kiana

Stayed 2 nights in Feb 2026

10/10 Excellent

Tiarra

Liked: Cleanliness, amenities
Everything was perfect
Stayed 1 night in Feb 2026

8/10 Good

Bojan, Cedar Lake

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026

8/10 Good

Natalie

Business traveler
Liked: Cleanliness, property conditions & facilities
Helpful staff, great location with views, restaurant and bar on-site
Stayed 3 nights in Feb 2026

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Very clean. Great staff. Super location.
Libby
From our floor
From our floor
Stayed 2 nights in Dec 2025

10/10 Excellent

Marshawn

Stayed 1 night in Feb 2026

10/10 Excellent

Ellen

Stayed 1 night in Feb 2026

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Will be coming back I loved this place clean fast easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Mebane

Liked: Cleanliness, amenities, property conditions & facilities
The people there really like working there and it comes through in the service
Stayed 6 nights in Feb 2026

10/10 Excellent

Tetyana

Stayed 1 night in Feb 2026

6/10 Okay

LaDonna

Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Stayed 1 night in Feb 2026

10/10 Excellent

John, Schaumburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great ambiance and very friendly staff. Location is top tier by the way.
Stayed 1 night in Feb 2026

10/10 Excellent

cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room had a beautiful view of the river and Lake Michigan and navy pier. The hotel was decorated for Christmas. Great location! Staff was very helpful and pleasant!
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernard

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was great with a stunning view of the Chicago river and lakefront. The “Palm” restaurant service and meals were excellent. Our stay was a real treat for us. We had dinner with our daughter and grandkids at the restaurant. The host joked with us about putting our picture on the wall!
Stayed 2 nights in Feb 2026

6/10 Okay

Sitong

Stayed 1 night in Feb 2026

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Polite staff! Great gym!
Stayed 2 nights in Dec 2025

8/10 Good

Tamar

Liked: Cleanliness, staff & service, amenities
Everything inside the room and with checkout was amazing. We did get to experience a couple screaming so loudly we could hear them across the entire opposite side of our floor, but I know there’s only so much we can do about that. I also was a bit confused about the parking ordeal
Stayed 1 night in Feb 2026

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