Liked space of public area on 2nd Level. Didn’t like so much sitting area bring closed, although more than enough room to social distance comfortably. Didn’t care for boxed breakfast that staff suggested we eat in room. Overall couldn’t enough property outside of room.
Nice location. Liked setup of hotel & rooms with suite. Complementary breakfast was great. Will choose to stay at hotel again for future visits to Chicago.
It was good
Prices should have reflected the amenities that were closed due to COVID. Boxed breakfast. $70 per day parking. Closed pool and gym. No daily cleaning service. Etc.
great stay and centrally located in downtown.
The hotel experience was great. Good adherence to masks, contactless check in, check out, and breakfast. The happy hour in the evening was a nice touch!
Good location, staff was friendly. Pool was closed due to COVID :( Would stay again.
I was told the pool was open and it was not! This was the only reason we picked this hotel
Not entirely sure what I spent 300 dollars on for a one night stay, but this certainly wasn't it.
The staff was very friendly and the room was quite comfortable. It was a truly positive experience!
The service here is very very good. We really enjoyed breakfast and also completely drink at evenings. Everything it been amazing. We're gonna comeback for sure .
Location was great and the staff were very friendly and accommodating
I stayed here 4 nights. I would definitely come back to this hotel. I’m glad I chose this hotel because I almost missed out. We were close to everything. My friend and I walked to most places. Breakfast options were great. Happy hour was also nice to have. Staff were great. Also, my room was very clean and spacious.
I never write reviews. I will warn you that as someone who does not consider themselves picky, I would never stay here again.
Great bed, spacious room. Excellent location. That's all
Located in River North, Embassy Suites Chicago Downtown is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 368-room, 4-star hotel has free breakfast, an indoor pool, and a fitness center.
Free on-the-go breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
The 368 accommodations feature sitting areas. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, microwaves, and refrigerators are other standard amenities.
Guests of Embassy Suites Chicago Downtown have access to an indoor pool, a fitness center, and WiFi in public areas. Valet parking is available for USD 69 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and express check-in.
Liked space of public area on 2nd Level. Didn’t like so much sitting area bring closed, although more than enough room to social distance comfortably. Didn’t care for boxed breakfast that staff suggested we eat in room. Overall couldn’t enough property outside of room.
Nice location. Liked setup of hotel & rooms with suite. Complementary breakfast was great. Will choose to stay at hotel again for future visits to Chicago.
Thanks for your review, Anonymous! We're glad you enjoyed your stay, and look forward to seeing you again.
It was good
Thanks for your review, Anonymous! We're glad you enjoyed your stay!
Prices should have reflected the amenities that were closed due to COVID. Boxed breakfast. $70 per day parking. Closed pool and gym. No daily cleaning service. Etc.
Thanks for your review, Anonymous! We're sorry you were disappointed with your stay, and we hope to return to full pre-COVID operations soon.
great stay and centrally located in downtown.
Thanks for your review, Anonymous!
The hotel experience was great. Good adherence to masks, contactless check in, check out, and breakfast. The happy hour in the evening was a nice touch!
We're glad you enjoyed your stay, Anonymous! Thanks for the review, and we hope to see you again soon!
Good location, staff was friendly. Pool was closed due to COVID :( Would stay again.
Thanks for your review, Anonymous! We hope to see you again soon!
Thank you for your review, Anonymous!
I was told the pool was open and it was not! This was the only reason we picked this hotel
Hi Anonymous, thanks for the feedback! We strive to keep our amenity information up-to-date on all sources, and we realize sometimes things may slip through the cracks. Sorry about the pool! We hope you'll give us another chance in the future.
Not entirely sure what I spent 300 dollars on for a one night stay, but this certainly wasn't it.
Hi Anonymous! Sorry to hear you were disappointed with your stay. If you would be willing to share your reservation detail so we can look into it for you, please contact the hotel directly. Stay well!
Hi Anonymous, thanks for your review! I suppose you must have stayed with us a few weeks ago. Our buffet breakfast is now open daily. Made-to-order omelets are not yet available, but we hope to be able to bring them back soon. Thanks again!