Overall grade service Great cleanliness a great time at the pool only problem that I had was that I had asked for a high floor room when I booked and I got a third-floor room which is not very high but overall great experience

Great breakfast and added bonus is the happy hour. But the front desk needs more customer service training..

Friendly staff especially in the valet parking, and the kitchen staffs. Breakfast is delicious, with a lot of choices. Front lobby Xmas decoration is really beautiful.

Great place! They Accommodated our request for rooms together. Breakfast was amazing! Bonus is the happy hour! Staff and service was great!

The woman at the front desk at 10pm Friday night (11/16) was very rude. Other than that its was a good stay.

Excellent environment nice staff, breakfast and cocktail hour great,

Great location and value for the price. Staff was very friendly and accommodating. Was able to get a room earlier than required check in time.

Very comfortable room, excellent location, close to supermarket and excellent restaurants. We thoroughly enjoyed our stay!!

For the price of the hotel, the bed should have been comfortable, it was not at all. The carpet was disgusting and so was the hair blow dryer. The breakfast was great and so is the location! However, that will not bring us back.

Everything was very nice. I wouldn’t hesitate to recommend your facility or stay there again

I stay here all the time. Love the conveniences to Chicago and it has a Starbucks right next door perfect

Wonderful place to stay: nice room, good pool, and amazing free breakfast!

It was great. I would recommend it to anyone needing to stay in downtown Chicago

Got a great deal on the hotel! Breakfast buffet is huge! Pool was warm! Location is great! Staff is friendly.This was our second time here and we will continue to come back.

Excellence stay! The rooms were very clean, staff is very friendly, breakfast is out of this world and happy hour was a nice treat. Plus the kids love the pool!

A great hotel that is family-friendly, provides parking and a terrific breakfast every morning. It is walking distance from everywhere we wanted to go and the L redline was just a block away

My wife and I and our two young daughters recently stayed at this Embassy for a night on our way home to Michigan from Minnesota. Our valet and check-in process were extremely quick and easy and they were happy to grant our request for a room on the highest floor available. Between 5-7:30p they have a “managers reception” on the mezzanine which included unlimited snacks, sodas, juices, beers and mixed drinks ALL FREE of charge! They also Serve a full breakfast buffet as well as custom made omelettes, also FREE! The room itself was also fantastic with two beds in a separate room from the living area which was a huge plus! It was very clean and well stocked as well and comfortable. If I had one issue it would be the double beds instead of queens but that’s the big city for ya, when space is at a premium. Overall the experience and location was fantastic and I will definitely be staying there next time I’m in town!

Overall this hotel is wonderful. Between the complimentary breakfast and happy hour (beware, you will stand in line for quite some time getting a drink), the overall appearance of the facility, and the terrific location, you will be very pleased. The wi-fi is horrendous, boderline doesnt even connect, so lets hope hope you have unlimited data. We also found a pillow that was pure yellow compared to its white counterparts, so that was a little offputting. All in all it was great though!

Great location. Very friendly staff and super kid friendly.