It was walking distance to everything
We arrived a little early at 2pm and was guaranteed a 4 pm check in but our rooms were ready at 6:30pm. Additionally, the cooling system was not turned on/working so rooms were warm and couldn't be cooled to desired temperature. Hotel was clean and breakfast was good.
Great hotel to bring kids. Rooms could definitely use an update but price, location, and convenience you can’t beat.
Great stay in Chicago at the Embassy Suites- River North. We arrived early on and got a room right away. The pool was perfect for are 10 year old and you can beat happy hour/ breakfast included!
I love the location and attached restaurant. No maid service. Only decaf coffee in my room. I was on the 10th floor, and could here other guests who were being loud. Sometimes felt unsafe.
extremely convenient. bellman hector and front desk
Staff were great, we only had a few requests during our stay and every one was met with courtesy. Property seemed very clean and relatively quiet (though at night we could here lots of sirens on the streets). Property was in close proximity to walk to many restaurants or get to public transit to get anywhere you need to go. Breakfast was great, lots of options that changed daily. Only real criticisms would be that the pool is rather small and shallow also hotel parking was highly priced. We found a reservable lot around the corner that charged less for 4 days than the hotel chrges per night.
Your 2 front desk managers were great. The Friday night 27th!! and the check out Sunday 29th. So nice, helpful, informative, pleasant. Especially Friday night when we got in at midnight!! Also the cute, sweet breakfast guy, helping w the pancakes, waffles and bacon. Staff worked very fast and efficient, polite made our stay all so very great!! And our valet Friday also was excellent when we came in late, the othe valets were great too but Friday night employee. You have great staff. You don’t get the whole package these days. !!
I've stayed at Embassy Suites elsewhere and it's been great. State St. hotel was SO noisy, with kids running around yelling until midnight. Complained. Nothing was done. Bed was so uncomfortable. Dipped in the middle. We went down to breakfast right at 7:30am. All the food in the buffet was cold. Potatoes were like rubber. SO disappointed.
Overall GREAT
It was cold and dated my room had no view. But the staff there was amazing and very helpful. Pool was cold but stayed open until midnight.
Friendly desk staff and very helpful.
Valet parking was a breeze. Quick check in and off to the elevators and to my room. Clean and quiet. Just like I like it.
Located in Downtown Chicago, Embassy Suites by Hilton Chicago Downtown River North is within a 5-minute walk of Michigan Avenue and within 15 minutes of other popular attractions like Chicago Riverwalk. This 368-room, 4-star hotel has free breakfast, an indoor pool, and a gym.
Free full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.
Guests can expect WiFi, wired Internet, and flat-screen TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Guests of Embassy Suites by Hilton Chicago Downtown River North have access to an indoor pool, a gym, and WiFi in public areas. Valet parking is available for USD 79.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
It was walking distance to everything
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon
We arrived a little early at 2pm and was guaranteed a 4 pm check in but our rooms were ready at 6:30pm. Additionally, the cooling system was not turned on/working so rooms were warm and couldn't be cooled to desired temperature. Hotel was clean and breakfast was good.
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon
Great hotel to bring kids. Rooms could definitely use an update but price, location, and convenience you can’t beat.
Thank you so much for your candid feedback! Looking forward to welcoming you back sometime soon
Great stay in Chicago at the Embassy Suites- River North. We arrived early on and got a room right away. The pool was perfect for are 10 year old and you can beat happy hour/ breakfast included!
Thank you so much for your candid feedback! Looking forward to welcoming you back sometime soon
Thank you so much for your candid feedback!. Looking forward to welcoming you back sometime soon
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon
I love the location and attached restaurant. No maid service. Only decaf coffee in my room. I was on the 10th floor, and could here other guests who were being loud. Sometimes felt unsafe.
Thank you so much for your candid feedback!. Looking forward to welcoming you back sometime soon
Thank you so much for your candid feedback! We Will address the issue you mentioned. Looking forward to welcoming you back sometime soon