Had a great weekend getaway at a loft. Great location, walk to the L line. Less than 5 minutes. Great food at restaurant in the lobby. Friendly staff all around great hotel!
Simple and convenient
Shower door did not close well and flooded the floor every time
Location was perfect, room was clean. The only negatives were that the bathroom room sink leaking onto the floor and no one came to tidy up my room.
I travel often and meet lots of hospitality staff but I must say the service received by the team here was stellar!! One team member in particular Thomas Chato was outstanding. He was attentive, informed, had many great suggestions and was overall super pleasant. His warm welcome was my very first impression of this hotel and it created a feeling of “making the right choice” as there are many hotel options in the area. Thomas’ attention to detail and strong listening skills helped us get to all the places we wanted to go and even assisted us with exploring new places I had never been to before in Chicago. He was super knowledgeable and solution oriented as many of the times hotel staff members lead with the “no’s” and not the “yes we can do that for you” Thomas Chato thank you for making this Chicago visit one to remember!!
Staff were very friendly, restaurant menu was delicious. Only issue was the long elevator wait Friday morning, had to end up taking the stairwell down. Otherwise it was great as always
My husband and I stayed here for a getaway during Labor Day weekend, and we loved it here. Richard checked us in at the front desk, and he was so kind and helpful! The room was gorgeous, and we loved the view of Clark street from our bed. We also loved that we could open the window and listen to outside while we slept (we love white noise while sleeping). We would highly recommend this hotel! The only down sides to our stay were the elevator went out, there is no pool, and the parking sucks.
Location, friendly staff, clean and nice dining
Excellent location and great staff!
During our stay here they were having some issues with their elevators, so they weren't all working, but the staff and location were great. I love the bright colors, as it definitely sets a fun vibe. Location was perfect. It felt like a very safe area, surrounded by restaurants, and had a vibrant night life. The staff was friendly and helpful. They even were able to offer an early check-in for a small fee. (We were so happy to get to take a nap before going out, after an early flight in.) We were surprised that there isn't a fan in the bathroom and that the bathroom door was a sliding type door that does leave a little more space around the door. (This all equals a little less bathroom privacy.) There was an iron/ironing board, hair dryer, and fridge in our room. Ice was available though we had to go to a different floor to get. Additionally, we really appreciated being able to check our luggage as we had a late flight out (after check-out). We also enjoyed the pool table and game area.
Good hotel for a stay in river north with tons of restaurant options nearby, and close to public transportation
Loved this hotel. Why: Location: the location was phenomenal it was walking distance from the key places plenty to do in the area. They had a restaurant down in the lobby it was awesome. The restaurant had happy hour 3-6 which it worked great. Service: The service was good from them sending me an email prior to arriving because the elevators weren't working the had only one working. They accommodate their guests with options. They also let us checkout late it worked out perfectly because we didn't have to head to the airport until 1pm. I highly recommend this hotel/location.
Wonderful
Located in Downtown Chicago, Aloft Chicago Downtown River North is a leisurely stroll from popular sights such as Michigan Avenue and Chicago Riverwalk. This 272-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 8:00 AM to 11:00 AM.
42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Refrigerators, coffee makers, and safes are also available. Housekeeping is available on request.
Guests of Aloft Chicago Downtown River North enjoy a gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for USD 69 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.
Had a great weekend getaway at a loft. Great location, walk to the L line. Less than 5 minutes. Great food at restaurant in the lobby. Friendly staff all around great hotel!
Simple and convenient
Thank you for taking the time to review your recent stay at the Aloft Chicago River North, as your feedback is very valuable to us and fellow travelers. I'm so glad to hear that you enjoyed your stay and that our staff was friendly and helpful! Thank you again for your review, and please come back and see us again soon.
Shower door did not close well and flooded the floor every time
Thank you for taking the time to share your experience and staying with us at the Aloft Chicago River North. I'm sorry to hear that but the feedback you provided is helpful and we thank you for bringing this to our attention, we will be sure to share it with our executive management team for consideration on our next renovation. We hope to have you back as our guest sometime in the near future for a better experience.
Location was perfect, room was clean. The only negatives were that the bathroom room sink leaking onto the floor and no one came to tidy up my room.
Thank you for taking the time to share your experience and staying with us at the Aloft Chicago River North. I'm sorry to hear that but the feedback you provided is helpful and we thank you for bringing this to our attention, we will be sure to share it with our executive management team for consideration on our next renovation. We hope to have you back as our guest sometime in the near future for a better experience.
I travel often and meet lots of hospitality staff but I must say the service received by the team here was stellar!! One team member in particular Thomas Chato was outstanding. He was attentive, informed, had many great suggestions and was overall super pleasant. His warm welcome was my very first impression of this hotel and it created a feeling of “making the right choice” as there are many hotel options in the area. Thomas’ attention to detail and strong listening skills helped us get to all the places we wanted to go and even assisted us with exploring new places I had never been to before in Chicago. He was super knowledgeable and solution oriented as many of the times hotel staff members lead with the “no’s” and not the “yes we can do that for you” Thomas Chato thank you for making this Chicago visit one to remember!!
Thank you for the sparkling review! We are so glad to hear that your stay was enjoyable with us at the Aloft Chicago River North! Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon!
Staff were very friendly, restaurant menu was delicious. Only issue was the long elevator wait Friday morning, had to end up taking the stairwell down. Otherwise it was great as always
My husband and I stayed here for a getaway during Labor Day weekend, and we loved it here. Richard checked us in at the front desk, and he was so kind and helpful! The room was gorgeous, and we loved the view of Clark street from our bed. We also loved that we could open the window and listen to outside while we slept (we love white noise while sleeping). We would highly recommend this hotel! The only down sides to our stay were the elevator went out, there is no pool, and the parking sucks.
Location, friendly staff, clean and nice dining
Excellent location and great staff!
Thank you for the excellent review! I'm glad to hear that our staff was friendly and helpful. Please come back and see us again soon.
Thank you for taking the time to review your recent stay at the Aloft Chicago River North. Your feedback is very valuable to us and I'm glad to hear that our staff was friendly and helpful. Thank you again for your review, please come back and see us again soon.