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Residence Inn Chicago Downtown/Loop

3.5 star property

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Photo gallery for Residence Inn Chicago Downtown/Loop

Lobby
Premium bedding, desk, laptop workspace, iron/ironing board
Lounge
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
11 S Lasalle St, Chicago, IL, 60603
  • Place, Cadillac Palace Theatre
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Studio, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(107 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

9.8 out of 10
Exceptional
(7 reviews)
  • 900 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Studio, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay movies

Executive Studio, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, Non Smoking

Superior Studio, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Superior Studio, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 335 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 1,593 reviews
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About the neighborhood

Chicago

Located in Downtown Chicago, Residence Inn Chicago Downtown/Loop is adjacent to Chicago Loop Synagogue and within a 5-minute walk of other popular sights like Rookery. This 381-room, 3.5-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and a 24-hour gym.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.2 miles
  • Chicago City Hall - 3 min walk - 0.2 miles
  • CIBC Theatre - 3 min walk - 0.2 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Millennium Park - 8 min walk - 0.5 miles

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Trattoria La Bella - ‬2 min walk
  • ‪Breakfast @ The Lobby - ‬1 min walk
  • ‪Italian Village - ‬3 min walk
  • ‪Jimmy John's - ‬3 min walk
  • ‪Roanoke - ‬1 min walk

About this property

Residence Inn Chicago Downtown/Loop

Guests of Residence Inn Chicago Downtown/Loop enjoy a 24-hour gym, free WiFi in public areas, and a business center. Valet parking is offered for USD 78 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.
32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, refrigerators, and microwaves. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 78 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 23.78 per accommodation, per night, plus a one-time cleaning fee of USD 118.9
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Pet fee: USD 23.78 per accommodation, per night plus USD 118.9 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Frequently asked questions

Are free cancellation options available at Residence Inn Chicago Downtown/Loop?

Residence Inn Chicago Downtown/Loop offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Residence Inn Chicago Downtown/Loop?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Residence Inn Chicago Downtown/Loop on May 8, 2026 start from $260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Residence Inn Chicago Downtown/Loop?

This hotel is situated in Downtown Chicago within a short 9-minute walk of Millennium Park and also 10 minutes on foot from Michigan Avenue. You'll also find Chicago Riverwalk and Chicago Theatre less than a mile away.

Is there parking available at Residence Inn Chicago Downtown/Loop?

Yes, valet parking is offered for USD 78 per day with in/out privileges.

Does Residence Inn Chicago Downtown/Loop include a casino?

No, Residence Inn Chicago Downtown/Loop doesn't have a casino.

Is there an indoor pool at Residence Inn Chicago Downtown/Loop?

No, there is no indoor pool at this hotel.

Is Residence Inn Chicago Downtown/Loop good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchen as well as a restaurant.

Are there hot tubs at Residence Inn Chicago Downtown/Loop?

No, there isn't a spa tub at this hotel.

Does Residence Inn Chicago Downtown/Loop feature a restaurant that includes a breakfast menu?

Yes, Residence Inn Chicago Downtown/Loop serves free full breakfasts each morning from its restaurant.

Does Residence Inn Chicago Downtown/Loop allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn Chicago Downtown/Loop for a fee of USD 23.78 per accommodation, per night.

Are there connecting rooms at Residence Inn Chicago Downtown/Loop?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Residence Inn Chicago Downtown/Loop?

The closest major airport to Residence Inn Chicago Downtown/Loop is Chicago Midway Airport (MDW), which is 11.3 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18 mi away (35-minute drive).

Are there rooms with balconies at Residence Inn Chicago Downtown/Loop?

No, there aren't any guestrooms at Residence Inn Chicago Downtown/Loop that offer a balcony.

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Erica

Stayed 1 night in Jan 2026

10/10 Excellent

Nanette

Stayed 2 nights in Nov 2025

6/10 Okay

Heidi

Liked: Cleanliness, amenities
Only disappointment was that there were no USB ports to charge phone. I didn’t bring a box because most Hotels have them. 😖
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

Yaricel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, staff was friendly, great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Allyson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel! Clean, friendly staff, restaurant was delicious and so were the drinks. The area of the hotel makes it easy to get to other places as well
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, attentive staff, prompt service!!
Stayed 3 nights in Jan 2026

6/10 Okay

Christin, Jefferson

Liked: Cleanliness
Disliked: Amenities
While the hotel was nice, it’s not an “Exceptional” hotel. It’s a totally average hotel with a decent location. We booked a suite so our room had a fridge, stove, and kitchen area, along with a small sitting area. We were able to check in an hour early, which was helpful and the desk attendant was nice. The rooms are a tad dated and could stand a renovation. The cushions to the couch, were actually from another couch all together, the fabric being two different colors and textures and very uncomfortable. This detail, doesn’t make the hotel exceptional. An exceptional hotel has a comfortable couch with matching cushions. The hotel was clean and all the employees were nice, making sure to always greeting us. But the room needed some TLC. Parking was $78 a night, but I feel like that’s average in Chicago. Breakfast was decent and included. Would I stay here again? No, probably not. It’s a solid 3 star hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Melania

Stayed 7 nights in Dec 2025

10/10 Excellent

Fabian

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel G

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Rejoice

Stayed 3 nights in Jan 2026

10/10 Excellent

Leyat

Stayed 4 nights in Jan 2026

2/10 Terrible

Kaylen

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was dirty …. The water was barley draining please do better
Stayed 1 night in Jan 2026

10/10 Excellent

Juan Pablo

Traveled with family
Liked: Property conditions & facilities
Rooms were clean and cozy
Stayed 7 nights in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Jan 2026

10/10 Excellent

Gladstone

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpful. Rooms were always clean.
Stayed 13 nights in Dec 2025

10/10 Excellent

Amber

Stayed 12 nights in Dec 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and we really liked having a kitchen and couch. Breakfast was a big reason why we selected the hotel and we were glad it was worth it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeison

Stayed 6 nights in Dec 2025

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities
The hotel and the facilities are nice, the breakfast is exceptional, we loved the Roanoke restaurant, the room was comfortable and clean, but the mattress needs to be changed, it has two holes where we lie down.
Stayed 9 nights in Dec 2025

10/10 Excellent

Arsenio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, breakfast was great with varied food, this hotel is short distance to shopping options, metro and bus stop in front. Rooms are great and well equipped specially if you are traveling with family.
Stayed 7 nights in Dec 2025

10/10 Excellent

HANY, Middleton

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel — all the service exceeded our expectations: friendly front desk staff, delicious and fresh breakfast every morning, and spacious, clean, and well-kept rooms. The hotel is very close to downtown; within a 15-minute walk you’re near just about everything, and there are also bus and metro stations very close by. We will definitely return without hesitation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sergio

Stayed 6 nights in Dec 2025

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