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Residence Inn Chicago Downtown/Loop

3.5 out of 5.0

Recent guest reviews

The pull out bed in the suite wasn’t made up and the room was far from the elevator but we enjoyed the staff and everything was clean and smelled good

the staff was nice when we checked in and arranged the two rooms next to each other.

This property is amazing. Everything was perfect. The room was above our expectations. The staff went above and beyond in every area. Sean* was the coolest and most amazing bell hop! Blown away by the breakfast as well.

What a shock, amazing rooms that i did not expect!

It was the second time I was there and I would go back again

Nice hotel, clean and awesome breakfast, was better than i expect for the money that i paid, just there was a lot of noise at 12 am

Great location, pleasant staff and comfortable room

Very friendly staff! Great use of space in the rooms!

wonderful stay. friendly staff. delicious breakfast buffet.

Friendly helpful staff. Lovely hotel, centrally located. Great breakfast offerings. Onsite restaurant very nice. (Could do without the piped in scent in the ground floor lobby entrance, but on the plus side the water offered was a nice touch.) Bathroom tiling had been painted white (over original tiling) which was odd but looked ok. Bathroom only had shower (no tub).

Large, beautiful, clean, up-to-date, quiet room with kitchen. Friendly staff. Delicious full breakfast in a lovely dining area. Great location. Easy walking distance to indoor train station (train to O’Hare), “Hamilton,” and other spots. Highly recommend!

Wonderful experience. First time in Chicago, beautiful city.

Great hotel with employees that go out of their way to assist you. In the loop and you can walk to almost anything. Great lounge area too. Close to the L train that will take all around the loop too.

My wife and I stayed here because it was close to where we were getting married at the Navy Pier. What we discovered was that it was pretty close to a lot of restaurants and shopping (walking distance.) The hotel staff was extremely welcoming. I love it when I don't have to trade in quality when in search for something inexpensive.

We had an amazing time in Chicago. Definitely the hotel location helped a lot. Excellent staff and good breakfast. Renovated rooms with a half kitchen,

The room was great, including a wonderful bed and hard-to-outdo Smart TV that allowed me to watch Netflix and YouTube with its great speakers for the audio. The hotel has a wonderful location and rich interior. I must say that the music being piped in the restaurant and lounge though was mostly awful and the staff said they had no ability to change it -- it was often like listening to the whirring, repetitive slot machine sounds at the McCarron Airport in Las Vegas! Aside from that, though, the thing I would have loved would have been even a small pool, but the hotel doesn't have one.

i loved the beds and bedding. Slept great both nights I was there. Breakfasts are wonderful. Food was delicious and totally different choices the next day. Also found the staff to be very friendly. Great experience. Definitely would stay here again. My one complaint would be the microwave/convection oven in the room. Difficult to figure out and ruined some of my deep dish leftover pizza trying to figure it out. If you've never used one; google search a tutorial or call the front desk for tips.

Great breakfast buffet, suites are good for a family.

Everything was clean and timely. Friendly, attentive staff. Comfortable, nice room. Quiet, slept great. Loved breakfast.

Great location; within walking distance to library, Art Institute, Millennium Park, shopping, theaters, restaurants and more! Staff were very friendly and super helpful. Bedding and pillows are plush and comfortable. I would definitely stay here again.

11 S Lasalle St Chicago IL

Hotel highlights

  • Walking distance to Cadillac Palace Theatre and Willis Tower
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining

Located in The Loop, Residence Inn Chicago Downtown/Loop is within a 5-minute walk of popular attractions such as Chicago City Hall and Cadillac Palace Theatre. This 381-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and a fitness center.


Dining

Free buffet breakfast is served each morning from 6 AM to 9:30 AM. This hotel is home to a restaurant and a bar/lounge.


Rooms

Guests can expect to find 32-inch an LCD TV with cable channels and pay movies, along with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a sofa bed, and a refrigerator.


Property features

At Residence Inn Chicago Downtown/Loop, guests have access to a fitness center, free WiFi in public areas, and a business center. Valet parking is offered for USD 68 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and a free grocery shopping service.

Room options

Suite, 2 Bedrooms

King 1 | Queen 1 | Sleeps 5

2 Queen Suite, 1 Bedroom

Queen 2 | Sleeps 5

King Suite, 1 Bedroom

King 1 | Sleeps 3

Executive Studio, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Residence Inn Chicago Downtown/Loop

Everyone (21) Couples (1) Business (3) Family (1) Friends (1)
5
Friends

The pull out bed in the suite wasn’t made up and the room was far from the elevator but we enjoyed the staff and everything was clean and smelled good

By on Jun 20, 2019

5
Families Partner Couples

the staff was nice when we checked in and arranged the two rooms next to each other.

By on Apr 30, 2019

5
Family with small children

This property is amazing. Everything was perfect. The room was above our expectations. The staff went above and beyond in every area. Sean* was the coolest and most amazing bell hop! Blown away by the breakfast as well.

By , from Kalamazoo on Mar 31, 2019

5
Everyone

What a shock, amazing rooms that i did not expect!

By on Dec 30, 2018

5
Everyone

It was the second time I was there and I would go back again

By , from Coral springs florida on Nov 25, 2018

5
Everyone

Nice hotel, clean and awesome breakfast, was better than i expect for the money that i paid, just there was a lot of noise at 12 am

By , from Arizona on Sep 3, 2018

5
Everyone

Great location, pleasant staff and comfortable room

By , from Philadelphia on Aug 23, 2018

5
Everyone

Very friendly staff! Great use of space in the rooms!

By on Jul 6, 2018

5
Everyone

wonderful stay. friendly staff. delicious breakfast buffet.

By on Jun 28, 2018

5
Everyone

Friendly helpful staff. Lovely hotel, centrally located. Great breakfast offerings. Onsite restaurant very nice. (Could do without the piped in scent in the ground floor lobby entrance, but on the plus side the water offered was a nice touch.) Bathroom tiling had been painted white (over original tiling) which was odd but looked ok. Bathroom only had shower (no tub).

By , from Toronto on Apr 2, 2018

Residence Inn Chicago Downtown/Loop

11 S Lasalle St, Chicago, IL 60603