Room, 2 Queen Beds, Non Smoking
from $145
DoubleTree by Hilton Chicago - Magnificent Mile
3.5 out of 5.0
3.9
out of 5
Average Guest Review
See all 259 reviews
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Recent guest reviews
At check in there was a desk clerk named Ruby. She was just outstanding. Big smile, very friendly and knowledgeable. We arrived early due to arriving by train and she took it all in stride and helped us into our rooms. Rest of the staff was great also. Nice rooms, nice bar and centrally located .
Greeted by a fantastic staff. My flight actually arrived a little early and they took my contact info and sent me a text as soon as my room was made ready. Great room. Great staff. Great stay!
Just loved it will choose this hotel in the future when visiting Chicago.
This hotel was nice, great restaurant, visibly charming when walking in. However, when we exited the elevator on our floor where our room was, the floor was dirty. Walk past that, turn down the hall to our room and the carpet had a big ugly stain on it. I did mention the floor to the front desk, they told me it would be taken care of, but it never was. We stayed there 2 nights and the floor looked the same on the morning we left as it did when we arrived. The hotel was a bit farther from the Miracle Mile than I thought it would be also.
great location, and great staff. very nice stay of 7 nights, great welcoming cookie. the rooms smelled a little humid, because of the weather.
Center of downtown, easy to get around via public trans. middle of downtown, good location
Trip was great! Hotel stay was good except we were advised that a water shutdown from 9 to 12'would occur during our last stay at hotel. This was an inconvenience even after we were put on notice.
This is a nice hotel in a nice area. The ceiling over the tub was all it falling down, although there was signs of a poor patch job.
The hotel is 2 blocks off of Michigan Ave but still close enough to walk to everything or within a short ride. Staff was very nice and helpful although they disappeared late at night when we needed extra blankets. Definitely can't beat the value for a downtown hotel.
All the associates were very friendly and welcoming to guest. They always ask me if i need help and offer me a bottle water while I'm waiting for my pick up. Thank you Double Tree Magnificent Mile!
Chicago hotels can be expensive without always being great. This time I got lucky. A super low winter rate special, bonus hhoners points, room with a view. Definitely worth it.
Great room. Very comfortable space and respectful and cheerful staff. Accommodating to all our needs. The hotel is a 3 minute walk to all of the shopping areas on Michigan. less than a ten minute uber ride to The Bean and Navy Pier. Would recommend not bringing a car if on a budget as parking per night is between $40-60. Overall great stay and highly recommend.
Friendly staff n very helpful. RUBY was Great. Thanks RUBY !!! U ROCK GIRL
Great location. Close to shopping on Michigan Ave.
In addition to being very clean, modern, and close to the Mag Mile, the staff was especially polite and helpful.
I wouldn't recommend the hotel. The room was nice but the staff was less than desirable and the hotel itself seemed very dated. The carpet, the light fixtures all seemed bottom level cheap or from the 70's. The restaraunt was also a disappointment. I had to ask for my check 3 different times and never got a drink refill. I will not be staying here again.
Great location for downtown activities and nearby food options such as Whole Foods. Hotel nothing special and rooms getting dated.
This hotel is perfectly located. Staff is fabulous, friendly, informative! Room was very clean and comfortable! Want to go back now!!!
Disappointing stay. While my initial room was somewhat clean, the bed was uncomfortable and the room was next to elevators and a noisy ice machine. I did not sleep that night and requested a move. The second room was quiet but not very clean and had a musty smell. The carpet had some very dirty spots. I have stayed in some very good hotels in Chicago for less the cost at Double Tree and would not recommend this hotel. I got the feeling that the hotel reserves its "bad" rooms for guests who book through third parties because I was told I had not directly booked through the hotel when I wanted to switch rooms on my first evening. I am not sure what the front desk person meant by this.
Staff was very nice. Lots of dust behind furniture and under bed. Mattress was old and terrible. They don't offer free wi-fi unless you are an Honors member. Signal was spotty at best. For the money there are better options nearby
Guest reviews for DoubleTree by Hilton Chicago - Magnificent Mile
great location and staff
Everyone
At check in there was a desk clerk named Ruby. She was just outstanding. Big smile, very friendly and knowledgeable. We arrived early due to arriving by train and she took it all in stride and helped us into our rooms. Rest of the staff was great also. Nice rooms, nice bar and centrally located .
fantastic!
Everyone
Greeted by a fantastic staff. My flight actually arrived a little early and they took my contact info and sent me a text as soon as my room was made ready. Great room. Great staff. Great stay!
great location that was centrally located near the
Everyone
Just loved it will choose this hotel in the future when visiting Chicago.
visit to chicago
Everyone
This hotel was nice, great restaurant, visibly charming when walking in. However, when we exited the elevator on our floor where our room was, the floor was dirty. Walk past that, turn down the hall to our room and the carpet had a big ugly stain on it. I did mention the floor to the front desk, they told me it would be taken care of, but it never was. We stayed there 2 nights and the floor looked the same on the morning we left as it did when we arrived. The hotel was a bit farther from the Miracle Mile than I thought it would be also.
well centered hotel
Everyone
great location, and great staff. very nice stay of 7 nights, great welcoming cookie. the rooms smelled a little humid, because of the weather.
great location!
Everyone
Center of downtown, easy to get around via public trans. middle of downtown, good location
night in chi cago
Everyone
Trip was great! Hotel stay was good except we were advised that a water shutdown from 9 to 12'would occur during our last stay at hotel. This was an inconvenience even after we were put on notice.
needs work
Everyone
This is a nice hotel in a nice area. The ceiling over the tub was all it falling down, although there was signs of a poor patch job.
great deal
Everyone
The hotel is 2 blocks off of Michigan Ave but still close enough to walk to everything or within a short ride. Staff was very nice and helpful although they disappeared late at night when we needed extra blankets. Definitely can't beat the value for a downtown hotel.
good location convenient to everything.
Everyone
All the associates were very friendly and welcoming to guest. They always ask me if i need help and offer me a bottle water while I'm waiting for my pick up. Thank you Double Tree Magnificent Mile!
