accessible shower
I travel to Chicago a few times a year. This was my first time at this property. The staff was very helpful and accommodating. Our group had three different room types, they were all wonderful! I especially loved their suite, it was definitely worth the cost to upgrade! The hotel lobby has a coffee shop and a great lobby bar which is also a restaurant. Next door to the property is a small market which serves as a liquor store and has all the basic food options too - including products and a deli too. We stocked up the room so this was really convenient. There’s a Whole Foods across the street too! We walked to some other restaurants as well. It is also a very convenient walk to navy pier! I loved my stay and will be back!
The staff was very rude and watching my every move
The staff is very professional and the place is very clean
When i ordered the hotel room for two nights the total price was $394.00. i recently looked at my bank statements and they charged me $514.00 i'm not sure why, we did not order anything to the room or do anything special.
The place was great the bed and pillows amazing. The shower water needs to be warmer it was just luke warm.
The location is located perfectly halfway between the Magnificent Mile and the Navy Pier. Grocery store next door. Great stay!
The staff was professional and friendly. Very helpful with directions and recommendations. Hotel is in a great location.
Very good hotel and location was great
I loved the location. The property was really nice. All the attractions were within walking distance. Lots of dining options in the area. My most favorite thing was the security we felt. You are not able to access any floor without a room card. Safety is paramount, and we felt very safe
My wife and I visited the city to celebrate our 2nd year anniversary. We had such a pleasant experience at the Double Tree. The staff was extremely friendly and helpful. The room was very clean and neat. The view was pretty. The gym facility was great. The hotel is very pretty and the cookies are always such a plus! Definitely planning on coming back!
Great place to stay
Amazing space. Easy to access all the great spots at Mag Mile.
Everyone and everything was amazing!
very clean hotel
The peloton additions to the gym were a plus! We stayed on the 8th floor and our room air unit made awful noise all night long. The shower shelving was broken and vents were disgustingly dirty. The bed was comfy but nothing to write home about.
Located in Downtown Chicago, DoubleTree by Hilton Chicago - Magnificent Mile is within a 5-minute walk of Michigan Avenue and within 15 minutes of other popular attractions like Chicago Riverwalk. This 4-star hotel has 404 guestrooms and offers an outdoor pool, a gym, and a rooftop terrace.
Enjoy a bite to eat at HotHouse , the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 404 rooms have an array of amenities, including MP3 docks, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 50-inch LED TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.
Guests staying at DoubleTree by Hilton Chicago - Magnificent Mile enjoy an outdoor pool, a gym, and a rooftop terrace. Self parking is available for USD 59 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a business center.
accessible shower
I travel to Chicago a few times a year. This was my first time at this property. The staff was very helpful and accommodating. Our group had three different room types, they were all wonderful! I especially loved their suite, it was definitely worth the cost to upgrade! The hotel lobby has a coffee shop and a great lobby bar which is also a restaurant. Next door to the property is a small market which serves as a liquor store and has all the basic food options too - including products and a deli too. We stocked up the room so this was really convenient. There’s a Whole Foods across the street too! We walked to some other restaurants as well. It is also a very convenient walk to navy pier! I loved my stay and will be back!
Dear Emanuela, We trust you take comfort in knowing that you now have a home-away-from-home for your frequent visits to Chicago and we thank you for letting us know what you most enjoyed during your first of many DoubleTree visits. It sounds like our location served you quite well and we applaud your upgrade to one our ample suites which feel like a private apartment overlooking the city. On behalf of all of us, it was a delight to introduce you to all that is offered at our hotel, and we trust the perfect experience will soon have you calling upon us again. Warm regards, DoubleTree Mag Mile
The staff was very rude and watching my every move
Greetings Tia, It was a pleasure to welcome you to greater Chicago though we are sorry to learn of the impressions left. We are happy to further discuss any concerns and we look forward to winning your heart in full the next time we see you. Warm regards, DoubleTree Mag Mile
The staff is very professional and the place is very clean
Dear Samuel, Cleanliness has always been a top priority and our Hilton CleanStay program remains the foundation of our efforts. We are pleased to read that our housekeeping team made a lasting impression, and we look forward to you visiting again, hopefully, one day soon. Warm regards, DoubleTree Mag Mile
When i ordered the hotel room for two nights the total price was $394.00. i recently looked at my bank statements and they charged me $514.00 i'm not sure why, we did not order anything to the room or do anything special.
Dear Joshua, Greetings from Chicago and thank you for sharing your review. We expect what you are seeing is a combination of room charges, taxes, and the deposit for incidentals that is charged for every room. That deposit is refunded in full, less any charges that may have billed to the room, though with banking transactions, it can take up to 10 business days to post back to the account. We apologize if this typical process was at all a surprise and now that this is better understood, we look forward to winning your heart in full the next time we see you. Kind regards, DoubleTree Mag Mile
The place was great the bed and pillows amazing. The shower water needs to be warmer it was just luke warm.
Dear Dawn, Providing a great night’s sleep is always a top priority for us and we are thrilled to know that you so enjoyed our DoubleTree beds and pillows. We thank you for the thoughtful review and we look forward to welcoming you again in the weeks and months ahead. Warm regards, DoubleTree Mag Mile
The location is located perfectly halfway between the Magnificent Mile and the Navy Pier. Grocery store next door. Great stay!
Dear Dawn, A central location is just one of our many unique features and we are thrilled to learn that this is the one which most captured your attention. We appreciate the kind review, and we invite you to hurry back just as soon as you can. Warm regards, DoubleTree Mag Mile
The staff was professional and friendly. Very helpful with directions and recommendations. Hotel is in a great location.
Dear Candace, What a treat. We appreciate the nod in favor of the warm hospitality provided by our DoubleTree team, and we thank you for sharing your review. It was a pleasure to serve as your home-away-from-home and we look forward to you visiting again one day soon. Kind regards, DoubleTree Mag Mile
Very good hotel and location was great
Dear Graciela, We are thrilled to have earned your full seal of approval and we hope you are soon settling in again to further explore everything that awaits beyond our front doors. Until then. All the best, DoubleTree Mag Mile
Greetings Claude, We appreciate the perfect marks, and we hope to serve as your host time and again for many years to come. All the best, DoubleTree Mag Mile