Service has diminished continuously over the years. Spa closed, room missing furniture, staff pretty useless.
so many defects in hotel room, broken locks, broken outlets, broken shower, overpriced parking, no hottub/jacuzzi in pool area/spa or hotel rooms. Very small bathtub but pictures make it appear large. Did not seem like a 5 star stay at all for such a high premium price. Only the view was worth while, otherwise would never go there again.
Amazing can’t wait to stay there again #trump2020
I. Am in a wheelchair and they were especially care with me and assisting my husband
This hotel was amazing!! Staff and services exceeded expectations and facility was impeccably clean. Location was centralized and perfect for doing all fun Chicago activities. Only negative was the pull out bed. Mattress was really uncomfortable for the kids. This was the first time we opted not to do double beds.
Very comfortable, soundproof- loved the tv in the bathroom mirror- very unique. Great property to stay! Wished we had a river view, got a city view instead. What was confusing was the check in process. We were told that we had a $100 credit that could be used for in hotel services. We used the restaurant but never saw the credit on our folio
Great location near Loop and Magnificent Mile. Small lobby but never felt crowded. Very attentive bell desk and front desk.
The most beautiful hotel I ever seen , we were upgraded to a suite and it was spectacular !
Located in River North, Trump International Hotel & Tower Chicago is within a 5-minute walk of State Street and within 15 minutes of other popular attractions like House of Blues Chicago. This 339-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.
The 339 rooms have an array of amenities, including minibars, espresso makers, and free newspapers. Guests can expect to find free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free local calls, safes, and ironing boards are other standard amenities.
At Trump International Hotel & Tower Chicago, guests enjoy a full-service spa, an indoor pool, and a fitness center. Parking is available for USD 62 per night (USD 78 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
Service has diminished continuously over the years. Spa closed, room missing furniture, staff pretty useless.
so many defects in hotel room, broken locks, broken outlets, broken shower, overpriced parking, no hottub/jacuzzi in pool area/spa or hotel rooms. Very small bathtub but pictures make it appear large. Did not seem like a 5 star stay at all for such a high premium price. Only the view was worth while, otherwise would never go there again.
Dear Sir/Miss, We have received your review and have seen that you rated the hotel low. May we please kindly have your contact information so that we may speak to you about your experience? We would like to know what areas we can improve on in order for us to serve you better. Thank you, Vika F Revenue Manager
Amazing can’t wait to stay there again #trump2020
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience. I am delighted to read that you enjoyed your experience with us. We certainly look forward to welcoming you all back in the very near future. Sincerely, Vika F
I. Am in a wheelchair and they were especially care with me and assisting my husband
Dear Ms Roxana, Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience. I am delighted to read you enjoyed your visit! We certainly look forward to welcoming you back. Vika F. Reservations Department
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience. I am delighted to read you enjoyed your visit! We certainly look forward to welcoming you back. Vika F. Reservations Department
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for sharing your experience on Expedia. I am delighted to read that you enjoyed your experience with us. We certainly look forward to welcoming you all back in the very near future. Sincerely, Reservations Department
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience. I am delighted to read you enjoyed your visit. We certainly look forward to welcoming you back. Vika F. Reservations Department
Dear Guest, Thank you for choosing Trump International Hotel and Tower Chicago and for taking the time to share your experience. I am delighted to read you enjoyed your visit and that you look forward to returning soon. We certainly look forward to welcoming you back. Vika Fideles Reservations Department
Good day, Thank you for choosing to stay with us at the Trump International Hotel & Tower. Please contact the hotel directly to provide us with any issues you had during your stay. Kind regards, Trump Chicago