Very clean and upscale. Local restaurants very classy
I loved the location and the vibe. I did not love the staff at the front desk who gave us the distinct impression that we were ‘too old’ to ‘fit in’. It felt unwelcoming, but we carried on and explored the area - which is phenomenal.
We had a delay at check in. Arrived around 4pm and there were no rooms ready. A little frustrating. Maybe 15 min wait for the staff to find a room. Then the next morning we wanted to get breakfast. Went to the host stand and there were two people that worked there - not one asked us if we wanted to be seated or anything else. They actually walked back to the kitchen area. One of them walked up again and we asked him to be seated - he said we needed to go to the other host stand. You would think when you have two people at the host stand, even if it’s not the “right” stand, you would be considerate enough to tell them. This was our 2nd or 3rd stay here and seems to be a consistent experience.
The bed was not quality. In some areas of the building you can start to see wear and tear and after Friday night you could see stray drinks around the building on Saturday morning
Hip boutique hotel best for singles or couples having a fun time!
Very cute boutique hotel in a great location. Some cool amenities but because so crowded at the hotel, not really accessible (i.e. pool). The hotel lobby bar / restaurant was beautiful but on the weekends turns into a club of sorts so you can't really spend time there or any of the other bars which are so crowded because so popular. But the rooms were quiet and comfortable and the staff very friendly. Would definitely return.
Loved the decor and friendly staff; nice speakeasy in the basement.
Great place. We loved the location, the energy, the room, the rooftop. I would highly recommend this place
Check-in was smooth & quick, room was cozy & comfy modern. Wish they would have some lobby seats reserved specifically for hotel guests instead of selling out to public.
Absolutely beautiful hotel with an amazing rooftop restaurant & bar. Our room was a little small but the large walk-in shower & amazing views more than made up for it. The staff was extremely friendly from the front desk, valet, rooftop restaurant to the excellent service we had for breakfast. Definitely coming back!
I always appreciate free water and coffee. They also gave us a couple of sparkling wine cans for our celebration. We had probably the best view as well. Most importantly, small dogs stay free. They even give you a bed, bowls, and pee pad for them!
I loved the location of this property and the staff was amazing! I was a little surprised at the size of the rooms, although they were comfortable. The lobby bar had a super fun vibe and was always full of energy.
Located in Downtown Chicago within a short walk of Chicago Riverwalk, The Hoxton Chicago is within a mile (2 km) of other popular sights such as Willis Tower. This 182-room, 4-star hotel has conveniences like 2 restaurants, 3 bars/lounges, and free in-room WiFi.
Enjoy dining at one of 2 onsite restaurants including Cira, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
30-inch LED TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. MP3 docks, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Guests of The Hoxton Chicago enjoy free WiFi in public areas, a seasonal outdoor pool, and free newspapers. Valet parking is available for USD 70 per night. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Very clean and upscale. Local restaurants very classy
I loved the location and the vibe. I did not love the staff at the front desk who gave us the distinct impression that we were ‘too old’ to ‘fit in’. It felt unwelcoming, but we carried on and explored the area - which is phenomenal.
Hi R Valerie,Thank you so much for your feedback. I apologize that your front desk experience was anything but welcoming. If you have any specifics you would like to share, please reach out to the hotel directly.
We had a delay at check in. Arrived around 4pm and there were no rooms ready. A little frustrating. Maybe 15 min wait for the staff to find a room. Then the next morning we wanted to get breakfast. Went to the host stand and there were two people that worked there - not one asked us if we wanted to be seated or anything else. They actually walked back to the kitchen area. One of them walked up again and we asked him to be seated - he said we needed to go to the other host stand. You would think when you have two people at the host stand, even if it’s not the “right” stand, you would be considerate enough to tell them. This was our 2nd or 3rd stay here and seems to be a consistent experience.
The bed was not quality. In some areas of the building you can start to see wear and tear and after Friday night you could see stray drinks around the building on Saturday morning
Hi Jennifer, We appreciate the feedback from your recent stay with us! We are sorry to hear that you did not have a better night sleep. I am happy to pass along the information to each outlet to make sure we are addressing each concern. If we get to see you again soon, I hope we can provide you a better experience with the increased attention to detail. If you need anything until then, please do not hesitate to reach out. The Hoxton Chicago
Hip boutique hotel best for singles or couples having a fun time!
Thank you for providing your feedback! We hope to see you again soon!
Very cute boutique hotel in a great location. Some cool amenities but because so crowded at the hotel, not really accessible (i.e. pool). The hotel lobby bar / restaurant was beautiful but on the weekends turns into a club of sorts so you can't really spend time there or any of the other bars which are so crowded because so popular. But the rooms were quiet and comfortable and the staff very friendly. Would definitely return.
Thank you for providing your feedback, we hope you stay with us again!
We appreciate your feedback and hope to be able to serve you again! Best, Julie Cox
So glad to hear you enjoyed your stay! We can't wait to see you again soon.