The check-in process needs a bit of work. Not really a complaint or criticism of the staff, but it was just a bit odd. It didn't even have a hotel feel to it, just a round desk with two flat screens and two chairs. I actually needed to ask someone if it was the check-in desk.
Nice Friendly Knowledgeable Professional Staff
The staff were great and accomodating. The room was dusty and caused allergies and the bed was sunken in the middle.
What incredibly cool hotel… Our flights were canceled and we had to get an emergency room. We're so happy to have found this place, it will now become our new go to in Chicago.
they promote a roof top bar and restaurant and lobby bar and restaurant but when we arrived we are told nothing is open and can’t give an answer why or when! Very disappointing! We booked this hotel cause of the roof top bar they promoted and the views! They need to be honest on there website about the hotel restaurants and bars. Very misleading and disappointing!
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The staff where very friendly.
The staff was friendly and helpful. but the Bar and restaurant were closed and doesn't look like they have been open in a while
The shower and toilet was a "see through" to sleeping area
The rooftop is closed. A/c was not working
Loved the city view as described. Would have been nice to maybe have a coffee station in the lobby. Not sure why the lobby was so warm, but I felt like the staff might be suffering a bit with no air conditioning.
Awesome
All was fine
Great location
Great location and staff
Very nice staff. Very clean hotel. Nice size room! Could not ask for more.
The check-in process needs a bit of work. Not really a complaint or criticism of the staff, but it was just a bit odd. It didn't even have a hotel feel to it, just a round desk with two flat screens and two chairs. I actually needed to ask someone if it was the check-in desk.
Nice Friendly Knowledgeable Professional Staff
The staff were great and accomodating. The room was dusty and caused allergies and the bed was sunken in the middle.
What incredibly cool hotel… Our flights were canceled and we had to get an emergency room. We're so happy to have found this place, it will now become our new go to in Chicago.
they promote a roof top bar and restaurant and lobby bar and restaurant but when we arrived we are told nothing is open and can’t give an answer why or when! Very disappointing! We booked this hotel cause of the roof top bar they promoted and the views! They need to be honest on there website about the hotel restaurants and bars. Very misleading and disappointing!
.
The staff where very friendly.
The staff was friendly and helpful. but the Bar and restaurant were closed and doesn't look like they have been open in a while
