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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury hotel, a short walk to Michigan Avenue

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
2 restaurants, breakfast, dinner served; Mediterranean cuisine
Rooftop bar, alfresco dining, open daily

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
521 North Rush Street, Chicago, IL, 60611
  • Popular LocationMichigan Avenue2 min walk
  • Popular LocationChicago Riverwalk8 min walk
  • Popular LocationMillennium Park12 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

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Room
L7 Chicago by LOTTE
Pet friendly
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9.6 out of 10, Exceptional, (281)
The price is $599
per night
$703 total
includes taxes & fees
Aug 10 - Aug 11
L7 Chicago by LOTTE

About the neighborhood

Chicago

Located in Downtown Chicago, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is adjacent to Michigan Avenue and within a 5-minute walk of other popular sights like State Street. This 4.5-star hotel has 311 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and a rooftop terrace.

What's nearby

  • Michigan Avenue - 2 min walk
  • Chicago Riverwalk - 8 min walk
  • Chicago Theatre - 10 min walk
  • Millennium Park - 12 min walk
  • Navy Pier - 3 min drive

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • The nearest major airports are:<br />Chicago Midway Airport (MDW): 33-min drive, 13.4 mi/21.6 km<br /> Chicago O'Hare Intl. Airport (ORD): 36-min drive, 17.9 mi/28.8 km<br /> Chicago, IL (PWK-Chicago Executive): 45-min drive, 25.6 mi/41.2 km<br /> <p>The preferred airport is Chicago O'Hare Intl. Airport (ORD). </p>

Restaurants

  • ‪The Shops at North Bridge - ‬1 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Nordstrom - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Billy Goat Tavern - ‬3 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury hotel, a short walk to Michigan Avenue
At The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 79.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
65-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include iPod docks, refrigerators, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet, per stay
  • 2 total (24 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00
  • Destination fee: USD 25.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Are free cancellation options available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on Aug 16, 2024 start from $329.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and State Street, and within a short walk of Chicago Riverwalk. You'll also find Millennium Park and Art Institute of Chicago less than a mile away.

Is there parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, secured valet parking is offered for USD 79.00 per day with in/out privileges. Electric car charging is also available for guests.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include a casino at the property?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago doesn't have a casino.

Is there an indoor pool at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there is no indoor pool at this hotel.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, premium Italian sheets, and a separate bath and shower.

Are there hot tubs at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there isn't a spa tub at this hotel.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a restaurant with a breakfast menu?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago for a fee of USD 125 per pet, per stay.

Are there connecting rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The closest major airport to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is Chicago Midway Airport (MDW), which is 13.4 mi away (33 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.9 mi away (36-minute drive).

Are there rooms with balconies that I can book at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, some guestrooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer a terrace and may feature city views.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1000 reviews" "
Rating 8 - Good. 140 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tracey Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you seem like they giving you 25 per day if you dine in hotel but Actually you pay for the dinning. they just waive the 25 resort fee if you purchase something, but you are paying the full amount for food and drinks.and tax So I would have just paid the 50 for 2 days and not had the extra food and drink money on my bill. Not happy ..
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic and we can't wait to come back again soon. Luigi at reception and Ramon at concierge are the BEST!
Stayed 1 night in Apr 2024

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The concierge was helpful. The lobby bar was great. I was in room 1436 and there was no electrical outlet on my side of the bed to have my phone charging through the night next to me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Not too large. Entire staff was so friendly. Most comfortable beds and sheets. Great food. Can't wait to stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Do not walk late at night even if just a few blocks. Would love to return in summer for a more representative idea of the rooftop terrace.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Chicago.
Stayed 2 nights in Mar 2024

6/10 Okay

Lauren

Stayed 1 night in Apr 2024

8/10 Good

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

autumn

Stayed 2 nights in Mar 2024

10/10 Excellent

Kavita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, beautiful and close to everything!
Stayed 1 night in Mar 2024

10/10 Excellent

Angeliqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the hotel staff from the front desk to the bar tenders. Everyone was pleasant and helpful. The bedding was great, except the pillows are too soft. Bathroom was great and location was within walking distance of just about everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Stayed 2 nights in Feb 2024

10/10 Excellent

Justen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gregory

Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Muhammad

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Devonte

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything I expected
Stayed 2 nights in Mar 2024

10/10 Excellent

KIERAN MICHAEL

Stayed 1 night in Mar 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it, wish we stayed longer
Beautiful hotel, most comfortable bed ever. Loved the tub and bathroom setup. Great stay overall.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are nice size. Staff very accomodating
Stayed 1 night in Feb 2024

8/10 Good

Antonina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed the stay. However staff could be more professional.. the only lady that was very helpful was the hostess at the restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey, Grand Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, easy to walk around. Parking is tough but everything else was fantastic.
Stayed 2 nights in Feb 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms and service were awesome
Stayed 2 nights in Feb 2024

6/10 Okay

dominique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mckinley

Stayed 1 night in Feb 2024