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The Willows Hotel

3.0 out of 5.0

Recent guest reviews

Boutique Hotel with friendly staff. Large room, comfy bed. Quiet. Restaurants & shopping in walking distance.

If you want to be near downtown yet far from too much action this is the place to be...

Comfortable and good location to shopping and restaurants. Helpful staff and plentiful breakfast.

Hotel is in a great location, décor and systems are a bit dated but overall met our needs.

Wonderful location, close to lots of shopping, restaurants and theaters, an easy Uber ride to downtown...and a fun walk to Wrigley. Hotel is very clean and comfortable, even during windy winter holiday stay. Staff is very accommodating and friendly!!

Avoid. Room outdated. My heating system was broken and set without ability to change in the high 70s. Essentially no hot water and barely any water pressure made showing not an option

Nice hotel in a great location. Very clean and comfortable rooms and common areas.

Hotel is fairly small in a residential area. Very convent to restaurants, stores & transportation. Walkable distance to Lincoln Park & Wrigleyville. Breakfast very nicely done with greater variety than expected.

Nice hotel, but when you have a do not disturb tag on your door and housekeeping knocks on your door waking you up then proceeds for 30 minutes to exchange gossip among themselves while in the hallway outside your room in ridiculously loud voices - it kind of ruins the stay. These women were completely out of bounds. There was obviously more chatter than work being done and it was extremely disruptive to me, the guest. Be quiet do your work and gossip with your coworkers during your break time.

Nice small hotel in good lakeview south / Lincoln park location. Walk to the zoo, trains, and Wrigley. Friendly staff, easy pay parking, lots of restaurants and places nearby.

I wouldn't recommend this hotel to anyone. Please think twice before you check in

This was our first time to Chicago and the Willows Hotel was perfect in every way. Close to our family and to public transportation. The staff were all very helpful and friendly. The cleaning staff was fabulous. Thank you!

This was such a nice, quaint hotel. The inside was beautiful with the huge fireplace, and chairs/couches. The breakfast was nothing extravagant, but what they had (muffins, bagels, breakfast sandwiches, yogurt, etc.) was lovely. The rooms were huge! The beds were incredibly comfortable, and the bathrooms were nice as well.

If you are looking for quaint little hotel away from the hustle and bustle of Michigan Avenue this would be the place for you. This is a European type hotel with small rooms no in-house lounge or restaurant but there are plenty of those in the area. The staff is friendly an attentive and their minibar is quite nice and not expensive. The hotel could use some updating but if you are out and about taking advantage of the neighborhood (Lincoln Park) and the city The Willows will be right for you.

It was a good second choice hotel for our trip, because our first choice hotel, which is the Willows sister hotel, the Majestic was filled. Other than the distance from the Wrigley stadium & the Majestic's baked cookies, the Willows was a very good backup place to hang our hats.

nice staff, nice place, nice location. would stay here again.

Was put in a room on the 1st floor where there were loud individuals making noise in the hall which prevented me from getting much sleep. I don't know why the establishment would tolerate such behavior. After waking from what little sleep was had I immediately checked out. I could have complained but that wouldn't have gotten me back the sleep I lost.

We only stayed for one night on Halloween. The staff was great, refreshments in the lobby, and a great location. Overall a great stay.

Used this location for my sons Northwestern Graduation.

This was my second visit to Chicago and I enjoyed it so much more than the first time because of our choice of hotel. The Willows is a charming, unique, historic building in the heart of Lincoln Park, which is not touristy at all! Within walking distance of cool shops and great restaurants, The Willows was perfect for the traveller who wants to experience the real Chicago. Amazing service, too...

555 W Surf St Chicago IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Lakeview, The Willows Hotel is within 2 miles (3 km) of popular attractions such as Wrigley Field and Lincoln Park Zoo. The 55 rooms at this 3-star hotel include refrigerators and minibars and guests can enjoy free breakfast. It's also close to John Hancock Center and Lincoln Park.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 55 air-conditioned rooms provide refrigerators, minibars, and free newspapers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include safes, ironing boards, and desks.


Property features

The Willows Hotel features free WiFi in public areas, coffee in a common area, and free newspapers. Self parking is offered for USD 25.00 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include laundry facilities and a fireplace in the lobby.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Deluxe Double Room, 2 Queen Beds

Queen 2 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for The Willows Hotel

Everyone (10) Couples (26) Business (11) Family (24) Other (9) Friends (11)
5

nice location, near downtown chicago

Couples

Boutique Hotel with friendly staff. Large room, comfy bed. Quiet. Restaurants & shopping in walking distance.

By , from Clearwater, Florida on Jun 7, 2017

4

conveniently located near shops, nice restaurants

Everyone

If you want to be near downtown yet far from too much action this is the place to be...

By , from bogota colombia on May 18, 2017

4

great location

Everyone

Comfortable and good location to shopping and restaurants. Helpful staff and plentiful breakfast.

By on Mar 14, 2017

4

comfortable but dated

Everyone

Hotel is in a great location, décor and systems are a bit dated but overall met our needs.

By on Mar 7, 2017

5

great boutique hotel in lake view area

Everyone

Wonderful location, close to lots of shopping, restaurants and theaters, an easy Uber ride to downtown...and a fun walk to Wrigley. Hotel is very clean and comfortable, even during windy winter holiday stay. Staff is very accommodating and friendly!!

By , from Atlanta, GA on Dec 28, 2016

1

horrendus

Everyone

Avoid. Room outdated. My heating system was broken and set without ability to change in the high 70s. Essentially no hot water and barely any water pressure made showing not an option

By on Dec 11, 2016

5
Everyone

Nice hotel in a great location. Very clean and comfortable rooms and common areas.

By on Dec 6, 2016

5

charming in pleasant area

Everyone

Hotel is fairly small in a residential area. Very convent to restaurants, stores & transportation. Walkable distance to Lincoln Park & Wrigleyville. Breakfast very nicely done with greater variety than expected.

By , from york pa on Sep 26, 2016

4

housekeeping personnel needs training

Everyone

Nice hotel, but when you have a do not disturb tag on your door and housekeeping knocks on your door waking you up then proceeds for 30 minutes to exchange gossip among themselves while in the hallway outside your room in ridiculously loud voices - it kind of ruins the stay. These women were completely out of bounds. There was obviously more chatter than work being done and it was extremely disruptive to me, the guest. Be quiet do your work and gossip with your coworkers during your break time.

By on Sep 12, 2016

5

nice find in great location.

Everyone

Nice small hotel in good lakeview south / Lincoln park location. Walk to the zoo, trains, and Wrigley. Friendly staff, easy pay parking, lots of restaurants and places nearby.

By , from st paul,mn on Aug 21, 2016