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Congress Plaza Hotel

3.0 out of 5.0

Recent guest reviews

Can't beat the location, overlooking the park and lakefront, right downtown. Within walking distance of many attractions. It's an old hotel, built 1893, and retains much of its original Victorian opulence, but is upgraded with enough modern convenience to be very comfortable. The lobby is stunning. A few rough edges in our room where plumbing and sprinkler systems were installed, but thats the worst I can say. Keep in mind a room with the best view also overlooks a busy road and intersection so traffic noise is a given. But I think those two minor factors are insignificant given the experience of staying in an historic hotel in such a location. Staff were pleasant and helpful.

It's a classic, historic hotel that has been updated to reflect the finest amenities in accommodations. The rooms have always been clean--which is most important--and the staff is very friendly and helpful. The lobby is gorgeous--lots of marble and old-world elegance, and again everything was clean...the hallways smelled clean, the room smelled clean...we have always been happy at the Congress. And it's walking distance to everything! And it's affordable! Great value in downtown Chicago!

Excellent location in the Chicago with tons of things to do close by. The lobby is dated but its old Chicago. The rooms seem to be upgraded and very clean and comfortable. Would definitely stay again.

needed to stay in town during snow storm. it is close to work and price is right. wish they had room service. King bed was great.

Check in was quick and easy. Friendly staff. Stayed on the 9th floor. Room was nice but you can tell its an old hotel. There was no view out the window. The AC/heater didnt work and had to sleep with windows open because it was stuffy. Woke up in the morning and went to "breakfast." Breakfast was chocolate chip cookies, sliced bread and a few pastries. There was no hot food unless you wanted to toast your bread.

Checking- in took me like 10 minutes because there was nobody there, and the staff was kind of rude to me. The hotel looks like abandoned and dirty

Lots of junky guys in our next room, they made lots of noise and smoked weeds from 7 pm to 4 am, our room smelled weeds and we couldn't sleep all night!!!! All towels were old and over used, when you enter the hotel smell naphthalene which is carcinogen!! The only positive point of this hotel is location, nothing else!!!

This was a great hotel for the prize. It is a walking distance from downtown Chicago has to offer.

The bathroom looked to be remodel but the shower would not drain. No microwave, phone in our room didnt work. We did have a late check in and had no issues. Beds were comfortable.

Thanks to all staff of hotel, for working for guests. Marry Christams! ONly, please, work for better WIFI, so, suddenly. sometimes not conection, and wsh better and wider breakfast (even it is continental), need to ask always tea.

The hotel is very outdated, but the history behind it is what made it interesting. We had 2 kids with us and they were so intrigued by the haunted history, they actually did some ghost hunting and enjoyed it. The room itself had a bad odor when we walked in and we had to spray cologne to kill some of the odor, bedding and pillows were comfortable. The continental breakfast was a joke, bread, 1 tray of mini danishes and orange juice.

520 South Michigan Avenue Chicago IL

Located in The Loop, Congress Plaza Hotel is within a 10-minute walk of popular sights such as Art Institute of Chicago and Buckingham Fountain. This 3-star hotel has 870 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a fitness center. Centrally located in Chicago, the hotel is also a short walk from Millennium Park and Grant Park.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

All 870 air-conditioned rooms feature coffee makers, safes, and phones. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.


Property features

Guests of Congress Plaza Hotel enjoy a fitness center, free WiFi in public areas, and 20 meeting rooms. Valet parking is available for USD 44 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and express check-in.

Room options

Standard Room, 1 King Bed, Lake View

King 1 | Sleeps 2

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Standard Suite, 1 King Bed, Lakeside

King 1 | Sleeps 3

Standard Double Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Congress Plaza Hotel

Everyone (11)
4

great location, great price.

Everyone

Can't beat the location, overlooking the park and lakefront, right downtown. Within walking distance of many attractions. It's an old hotel, built 1893, and retains much of its original Victorian opulence, but is upgraded with enough modern convenience to be very comfortable. The lobby is stunning. A few rough edges in our room where plumbing and sprinkler systems were installed, but thats the worst I can say. Keep in mind a room with the best view also overlooks a busy road and intersection so traffic noise is a given. But I think those two minor factors are insignificant given the experience of staying in an historic hotel in such a location. Staff were pleasant and helpful.

By on Mar 25, 2017

5

love staying that the congress!

Everyone

It's a classic, historic hotel that has been updated to reflect the finest amenities in accommodations. The rooms have always been clean--which is most important--and the staff is very friendly and helpful. The lobby is gorgeous--lots of marble and old-world elegance, and again everything was clean...the hallways smelled clean, the room smelled clean...we have always been happy at the Congress. And it's walking distance to everything! And it's affordable! Great value in downtown Chicago!

By , from Bloomington IN on Mar 24, 2017

4

pleasantly surprised

Everyone

Excellent location in the Chicago with tons of things to do close by. The lobby is dated but its old Chicago. The rooms seem to be upgraded and very clean and comfortable. Would definitely stay again.

By on Mar 21, 2017

Review comment responded on Mar 23, 2017

Thank you for sharing your feedback. We are glad to hear you has an enjoyable stay with us. We look forward to your return

3

convenient and price is right

Everyone

needed to stay in town during snow storm. it is close to work and price is right. wish they had room service. King bed was great.

By on Mar 16, 2017

Review comment responded on Mar 22, 2017

Thank you for your feedback, it is truly appreciated. We hope to see you again soon.

3

close to everything

Everyone

Check in was quick and easy. Friendly staff. Stayed on the 9th floor. Room was nice but you can tell its an old hotel. There was no view out the window. The AC/heater didnt work and had to sleep with windows open because it was stuffy. Woke up in the morning and went to "breakfast." Breakfast was chocolate chip cookies, sliced bread and a few pastries. There was no hot food unless you wanted to toast your bread.

By , from Dekalb,IL on Feb 21, 2017

2
Everyone

Checking- in took me like 10 minutes because there was nobody there, and the staff was kind of rude to me. The hotel looks like abandoned and dirty

By on Feb 20, 2017

1

junky gus in our nextroom,

Everyone

Lots of junky guys in our next room, they made lots of noise and smoked weeds from 7 pm to 4 am, our room smelled weeds and we couldn't sleep all night!!!! All towels were old and over used, when you enter the hotel smell naphthalene which is carcinogen!! The only positive point of this hotel is location, nothing else!!!

By on Feb 15, 2017

4
Everyone

This was a great hotel for the prize. It is a walking distance from downtown Chicago has to offer.

By on Jan 8, 2017

2

decent hotel close to millennium park

Everyone

The bathroom looked to be remodel but the shower would not drain. No microwave, phone in our room didnt work. We did have a late check in and had no issues. Beds were comfortable.

By , from Chi on Dec 19, 2016

4

good location

Everyone

Thanks to all staff of hotel, for working for guests. Marry Christams! ONly, please, work for better WIFI, so, suddenly. sometimes not conection, and wsh better and wider breakfast (even it is continental), need to ask always tea.

By on Dec 19, 2016