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Congress Plaza Hotel

Property class: 3.5

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

A spacious lobby with a central sofa, multiple seating areas, and a decorative ceiling.
A cityscape with various buildings, including a prominent skyscraper and a classical building with arched windows.
Outdoor seating with yellow umbrellas labeled "Twisted Tea," wicker chairs, and tables.
A spacious bar area with a central bar, multiple seating options including bar stools and tables, and a well-lit ceiling with recessed lighting.
A grand ballroom with ornate ceiling decorations, multiple chandeliers, and a central table with a white tablecloth.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Grant Park
    ‪1 min walk‬
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(283 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

A modern living room with a flat-screen TV, two sofas, a coffee table, and a TV stand.

Standard Suite, 1 King Bed, Lake View, Lakeside

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, nightstands, a painting, and a patterned rug.

Standard Room, 1 King Bed

7.8 out of 10
Good
(629 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A bedroom with two beds, a nightstand, a lamp, and a view of the city through a window.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(543 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Lake View

A hotel room with two beds, each with a blue quilted bedspread and matching pillows. There is a bedside table with a lamp between the beds.

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(148 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite

A hotel room with two beds, a desk, a chair, and a window with curtains.

Family Suite

8.0 out of 10
Very good
(86 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Accessible Standard Room, 2 Double Beds

A modern hotel room with two beds, a round dining table, and a small seating area.

Accessible Standard Room, 2 Double Beds

7.6 out of 10
Good
(75 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Queen Room, Interior View

A modern bedroom with a city view, a large bed with blue bedding, a desk with a computer, and a flat-screen TV.

Queen Room, Interior View

7.8 out of 10
Good
(199 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, City View

A modern bedroom with a large bed, two bedside tables, a window with curtains, a radiator, and a view of a building.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Chicago

Located in Downtown Chicago, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 870-room, 3.5-star hotel has 2 restaurants and 2 bars/lounges, along with a gym.

What's nearby

  • Grant Park - 1 min walk - 0.1 miles
  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Columbia College Chicago - 2 min walk - 0.1 miles
  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Millennium Park - 9 min walk - 0.5 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 43 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪South Loop Club - ‬6 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk

About this property

Congress Plaza Hotel

Guests of Congress Plaza Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 62.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
Guests can expect free wired internet and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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A modern interior with a bar area, seating, and decorative wooden panels.
Best Western Grant Park Hotel
Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.2 out of 10, Very good, 2,742 reviews
$98 nightly
The price is $117
Nov 23 - Nov 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 3 buildings
  • Banquet hall
  • Built in 1893
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Congress Plaza Hotel?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Nov 10, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Congress Plaza Hotel?

This hotel is situated in Downtown Chicago, just steps from Grant Park, and within a 10-minute walk of Millennium Park and Art Institute of Chicago. You'll also find Michigan Avenue and Lake Michigan less than a mile away.

Is parking available on site at Congress Plaza Hotel?

Yes, uncovered parking is offered for USD 62 per night. Bicycle parking is also available for guests.

Does Congress Plaza Hotel include a casino on the premises?

No, Congress Plaza Hotel doesn't have a casino.

Is there an indoor pool at Congress Plaza Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Congress Plaza Hotel?

Couples will appreciate amenities at this hotel, including a deep soaking bathtub and free wired internet in each guestroom, and some feature lake view.

Does Congress Plaza Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Congress Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Congress Plaza Hotel has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does Congress Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Congress Plaza Hotel though service animals are welcome.

Does Congress Plaza Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Congress Plaza Hotel?

The closest major airport to Congress Plaza Hotel is Chicago Midway Airport (MDW), which is 12 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.9 mi away (43-minute drive).

Are there rooms with balconies that I can book at Congress Plaza Hotel?

No, you won't find guestrooms with balconies at Congress Plaza Hotel.

Does Congress Plaza Hotel host weddings?

Take advantage of the wedding venue at Congress Plaza Hotel if you plan to say "I do" during your trip.

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4501 out of 10146 reviews
Rating 8 - Good. 2575 out of 10146 reviews
Rating 6 - Okay. 1627 out of 10146 reviews
Rating 4 - Poor. 764 out of 10146 reviews
Rating 2 - Terrible. 679 out of 10146 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. All major bus and train routes are within two blocks. Rooms are good, area is safe and I would stay again.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location to uber to either baseball stadium. We walked to soldier field easily. Super close to the bean and many restaurants and bars.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

The location is ideal and lobby is beautiful, and the gym is nice, but the rest of the hotel is run down.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, best was comfortable and room was clean.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love when I stay at the Congress
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality of the staff was wonderful
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved staying here. Location couldn’t have been better.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Chicago!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed there twice and probably will again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
central to everything and great, quiet rooms. we loved the bar and the building is beautiful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great price for a big room with a view!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
Housekeeping woke me up early in the morning by banging on the door. Otherwise okay
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building and surrounding area.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful lake view, gorgeous room…we visit Chicago every other year and we will stay again!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic hotel in the heart of Chicago, very close to Millenium and Grant Park
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at the Congress! I'll definitely be back.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. Thank you for the wonderful memories.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but nice
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Convenience location. Sadly room 5507 given was not pleasant; rug seems not being cleaned up for a long time, you can tell when entering.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. I liked the details in the decorations of the property.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! I love Chicago!
Stayed 3 nights in Jun 2026

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