Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Banquet hall
Property preview
Exterior detail
Junior Suite, City View | Living area | TV
Standard Suite, 1 King Bed, Lake View, Lakeside | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Art Institute of Chicago
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Place, Grant Park
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(203 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(20 reviews)
  • 538 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(522 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(488 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(124 reviews)
  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(65 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(53 reviews)
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

Queen Room, Interior View

8.2 out of 10
Very good
(141 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 870-room hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Grant Park - 16 min walk - 0.9 miles
  • Chicago Riverwalk - 19 min walk - 1.0 mile

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪The Lounge At Congress Hotel - ‬1 min walk
  • ‪Kitty O'Sheas - ‬3 min walk
  • ‪Lao Sze Chuan - ‬4 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Guests of Congress Plaza Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 62.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a business center, and express check-out.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Congress Plaza Hotel?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Nov 2, 2025 start from $144.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Congress Plaza Hotel?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park, State Street, and Art Institute of Chicago. You'll also find Michigan Avenue and Lake Michigan less than a mile away.

Will I be able to park at Congress Plaza Hotel?

Yes, uncovered parking is offered for USD 62.00 per night. Bicycle parking is also available for guests.

Does Congress Plaza Hotel include a casino on the premises?

No, Congress Plaza Hotel doesn't have a casino.

Is there an indoor pool at Congress Plaza Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Congress Plaza Hotel?

Couples will appreciate amenities at this hotel, including a soaking tub and free Internet access in each guestroom with some featuring lake views.

Does Congress Plaza Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Congress Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Congress Plaza Hotel has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does Congress Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Congress Plaza Hotel though service animals are welcome.

Are there connecting rooms at Congress Plaza Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Congress Plaza Hotel?

The closest major airport to Congress Plaza Hotel is Chicago Midway Airport (MDW), which is 12 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.9 mi away (37-minute drive).

Are there rooms with balconies at Congress Plaza Hotel?

No, there aren't any guestrooms with balconies at Congress Plaza Hotel.

Does Congress Plaza Hotel host weddings?

Take advantage of the wedding venue at Congress Plaza Hotel if you plan to say "I do" during your trip.

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4080 out of 9285 reviews
Rating 8 - Good. 2504 out of 9285 reviews
Rating 6 - Okay. 1423 out of 9285 reviews
Rating 4 - Poor. 704 out of 9285 reviews
Rating 2 - Terrible. 574 out of 9285 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Brooke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more front desk staff. Quite a line formed behind me
Stayed 1 night in Sep 2025

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom light switch in room was broken, and bathroom sink dripped all night long.
Stayed 1 night in Sep 2025

8/10 Good

Anna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old hotel but the rooms are nicely renovated. The location is the best!! Walkable distance to most attractions, close to public transportation, restaurants and shopping.
Stayed 1 night in Sep 2025

2/10 Terrible

Spencer

Stayed 1 night in Sep 2025

10/10 Excellent

Arik Avaneszadeh

Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to see the city
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Fernando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only cleans every other day. View epic. Comfy and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here numerous times over the years. It is an historic property and a great value. The park across the street is wonderful and it is a reasonable walk to my favorite Chicago style pizza on Ohio street.
Stayed 3 nights in Aug 2025

10/10 Excellent

thomas andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Overall convenience
Stayed 4 nights in Aug 2025

4/10 Poor

Larita

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like that it was DT, but the area was not close by any good restaurants. The hotel is really old and smelled old too.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sarina

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property doesn’t have individual air controls, but rather it is controlled by the property. Every room is the same temperature and it was so hot in our room. The bathroom tile is outdated, and the tub was scuffed in several places with black marks. The noise from the street below was so loud, definitely not noise cancelling windows. Disappointed with this property
Stayed 1 night in Jul 2025

4/10 Poor

Teresa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here. First of all, paid for a lake view room, didnt get one and when I asked i was told there are none available, with no offer of reimbursement. The walls are so thin I literally heard the conversations of my neighbors. One day, our toilet was overflowing and after 2 calls and over an hour I had to go down to the front desk to inquire and use the restroom. There is no wi-fi and just overall really run down.
Stayed 6 nights in Jul 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A/C wasn’t all that cold or powerful but was to be expected in an old building. Very clean, staff was friendly, and it’s a great location across from Grant Park. Beautiful, old building!!!
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service
So, yeah. It's a gorgeous, historic landmark on Chicago's famous Michigan avenue. 100 years ago presidents stayed there. The lobby is stunning. But, time is a cruel mistress. The Congress is in need of a facelift and interior cleansing. The bar is pretty much on bar with a small town airport bar, in spite of its nice woodwork. They tried to sell us $5 a bottle Woodbridge red wine that had been sitting around for ages and had turned to vinegar. But, why the 4 stars? Everything was great for our trip. The hotel is walking distance to Soldier field. The parking behind the hotel was easy and convenient. And the room was clean and quiet (apart from the maids knocking on our door at fricking 8 am and then coming back at 9:30 with a key while we were still in bed. (talk to her, please) 11th floor. Jeez. Also, the four stars includes a comfortable bed, soft pillows, and the staff being awesome (except for the early bird maid).
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas, Fishers

Stayed 1 night in Jul 2025

6/10 Okay

Perry

Traveled with group, Business traveler
Disliked: Staff & service, amenities
The hotel was not what I expected or planned. It had limited resources or amenities.
Stayed 3 nights in Jul 2025

6/10 Okay

Gabriel

Stayed 2 nights in Jun 2025

8/10 Good

Anna

Traveled with family
Liked: Cleanliness
The hotel is an old property, but the bedrooms were nicely renovated. The location is the highlight... nice views, close to everything, walkable distance to downtown and the lake.
Stayed 3 nights in Jul 2025

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location & very friendly & helpful staff!
Stayed 2 nights in Jul 2025

6/10 Okay

Jaqueline, Gardena

Stayed 2 nights in Jun 2025

2/10 Terrible

Brandon

Disliked: Property conditions & facilities
The room was not ready even though the front desk said it was ready. The room was very hot and humid.
Stayed 1 night in Jul 2025

10/10 Excellent

Ejonica

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great loved the lication
Stayed 3 nights in Jul 2025

10/10 Excellent

Ava

Stayed 1 night in Jul 2025