Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Lobby
2 restaurants, breakfast served
Junior Suite, City View | City view
Banquet hall
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(213 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite

  • Sleeps 6

Standard Room, 1 King Bed

7.8 out of 10
Good
(557 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

7.8 out of 10
Good
(493 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(129 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Suite

7.8 out of 10
Good
(70 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Accessible Standard Room, 2 Double Beds

7.8 out of 10
Good
(55 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Queen Room, Interior View

8.2 out of 10
Very good
(149 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Lakefront Suite

  • Sleeps 2

Accessible Room

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Standard King Room

  • Sleeps 2

King Room with Lake View

  • Sleeps 2

Standard Two Double Room

  • Sleeps 4

Two Double Room with Lake View

  • Sleeps 4

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2

Suite with City View

  • Sleeps 2

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About the neighborhood

Chicago

Located in Downtown Chicago, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 870-room, 3.5-star hotel has 2 restaurants and 2 bars/lounges, along with a gym.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Columbia College Chicago - 2 min walk - 0.1 miles
  • Buckingham Fountain - 6 min walk - 0.4 miles
  • Art Institute of Chicago - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Maharaj Indian Grill - ‬5 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Relish Chicago Hot Dog Stand - ‬4 min walk
  • ‪Potbelly Sandwich Shop - ‬5 min walk

About this property

Congress Plaza Hotel

Guests of Congress Plaza Hotel enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for USD 62.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-out.
Guests can expect free wired internet and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include sitting areas, refrigerators, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 25.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Congress Plaza Hotel?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on Apr 1, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Congress Plaza Hotel?

This hotel is situated in Downtown Chicago within a 10-minute walk of Millennium Park, State Street, and Art Institute of Chicago. You'll also find Michigan Avenue and Lake Michigan less than a mile away.

Is there parking available at Congress Plaza Hotel?

Yes, uncovered parking is offered for USD 62.00 per night. Bicycle parking is also available for guests.

Does Congress Plaza Hotel include a casino on the premises?

No, Congress Plaza Hotel doesn't have a casino.

Is there an indoor pool at Congress Plaza Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Congress Plaza Hotel?

Couples will appreciate amenities at this hotel, including a soaking tub and free Internet access in each guestroom with some featuring lake views.

Are there hot tubs at Congress Plaza Hotel?

No, there isn't a spa tub at this hotel.

Does Congress Plaza Hotel feature a restaurant that includes a breakfast menu?

Yes, Congress Plaza Hotel has 2 restaurants, and serves a full breakfast on weekend mornings for a surcharge.

Does Congress Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Congress Plaza Hotel though service animals are welcome.

Does Congress Plaza Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Congress Plaza Hotel?

The closest major airport to Congress Plaza Hotel is Chicago Midway Airport (MDW), which is 12 mi away (26 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.9 mi away (37-minute drive).

Are there rooms with balconies that I can book at Congress Plaza Hotel?

No, at Congress Plaza Hotel, there aren't any guestrooms that list a balcony.

Does Congress Plaza Hotel host weddings?

Take advantage of the wedding venue at Congress Plaza Hotel if you plan to say "I do" during your trip.

Congress Plaza Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4440 out of 9933 reviews
Rating 8 - Good. 2643 out of 9933 reviews
Rating 6 - Okay. 1524 out of 9933 reviews
Rating 4 - Poor. 720 out of 9933 reviews
Rating 2 - Terrible. 606 out of 9933 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

simin

Stayed 1 night in Feb 2026

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Dec 2025

4/10 Poor

Peter

Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel was beautiful & the staff was amazing
Stayed 3 nights in Nov 2025

6/10 Okay

Alice, Peoria

Stayed 1 night in Dec 2025

6/10 Okay

Alice, Peoria

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was clean, the Staff very friendly, Steven the Bell Captain and Ruiz. All very soliciting. The hotel has see better days. There are many updates needed for a Michigan avenue location hotel. Our room toilet leaked, the vinyl planks squeaked, the curtains are from another decade, the grand hallway always smelled of weed, the restaurants open when staff is available. They do provide a Continental breakfast, fruit cut up, frozen pastries and liquid coffee. Fresh brewed is an additional cost. Restaurant staff friendly and attentive. Overall the Congress Plaza Hotel is in dire need of a total interior facelift -update. If you want a place close to the Art Institute, Millennium Park, Swanky Restaurants, this is the place.
Stayed 3 nights in Dec 2025

8/10 Good

Miranda B

Liked: Cleanliness, staff & service, amenities
The property is gorgeous, while outdated. The main entryway had one inner and one outer door working, but they were opposite. Staff was friendly, and on-site security was great. This property is well worth the stay for location alone.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and nice. Great check in no issues. Great location! Flight got canceled and they accommodated us for late check out. Awesome👌
Stayed 1 night in Dec 2025

8/10 Good

YUEJIE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff are great
Stayed 1 night in Dec 2025

10/10 Excellent

Kelsey L

Traveled with family
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a spacious room with a beautiful view of Lake Michigan.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Very clean, quiet and affordable. Some spooky noises late at night which was cool!
Stayed 1 night in Dec 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Breakfast menu was limited service was horrible. Could not even stay
Stayed 2 nights in Dec 2025

4/10 Poor

Alma

Disliked: Cleanliness, staff & service
One of the worst stays
Stayed 1 night in Dec 2025

8/10 Good

Victor

Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times. Location is great. Rooms are very big compared to what you usually get in Chicago. Rooms are older but have character. Clean rooms. Hot water took forever to come on this time. Pillows are huge lol. Breakfast is fruit and bread. Would be nice to see a yogurt or gluten free option. Overall, good bang for your buck!
Stayed 2 nights in Dec 2025

6/10 Okay

Veronica

Needs upkeep
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Stayed 8 nights in Nov 2025

10/10 Excellent

Mohammad

Stayed 3 nights in Aug 2025

10/10 Excellent

Julie

Disliked: Amenities
Front desk staff was great. Not impressed with the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy hotel, stay clear. I had cockroaches in the bathroom. Rooms aren’t serviced everyday, which wasn’t disclosed on Expedia nor during check in. Reported both issues at the front desk during my stay, no effort was done to correct course. Not the service I expect for the price I paid, 200$/night, single room. Oh, and water was leaking from the ceiling in the gym, leaving a huge puddle on the floor.
Stayed 5 nights in Nov 2025

6/10 Okay

Mehrad

Stayed 2 nights in Nov 2025

10/10 Excellent

Seyedali

Stayed 2 nights in Dec 2025

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025