Room, 1 King Bed, Accessible, Non Smoking (Hearing)
from $123
Hampton Inn & Suites Chicago Downtown
3.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 76 reviews
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Recent guest reviews
We loved this hotel. The kids loved the pool and we loved the location and room layout. The separate living room is amazing when traveling with kids.
Quality of coffee and black tea could be better. No fridge or microwave in room. Otherwise a good hotel.
Experience no problems but we stayed at this Hampton Inn downtown. They were very helpful supportive with happiness to get around then to see Chicago during such a busy time of year. Took a little time to get our cars when it was time for us to to leave but in the big picture that was fine. No complaints otherwise
Shabby, drab, depressing, uninviting. The peeling signs in the elevators and backwards welcome rug in the lobby are symbols of the lack of caring visible throughout the hotel, with the notable exception of the breakfast room.
This is a great spot for some experience of the downtown life, or a visit to the house of blues. We were here due to a concert at the United Center, and it worked out great.
It was a very nice hotel, close to the city activities.
I had a very nice stay here everything was perfect from to in until check out!
this motel is worth staying at just for their friendly customer service. They all work on that aspect of your stay.
We had a quick get away to the city. Great location!!
The location of this hotel is perfect to walking to restaurants and bars. We had a girls trip and the location was walking distance to everything. The room was nice and clean. The staff was friendly.
Had a great stay at this hotel. It is in a great location and great restaurants nearby. I would definitely choose this hotel to stay in Chicago again.
I chose this location because it is nearby many restaurants and bars. I ended up having a few people over and walking to a nearby bar with some friends for my birthday. The staff was very friendly and recommended great dinner options. My suite was AMAZING!
Great staff, quick check in, clean room and central location to all my business locations.
Close to a lot of bars and restaurants. Would definitely go for it again.
Great amenities...bed was very comfortable. Complimentary breakfast was substandard. Staff were not friendly...very selective when greeting us when we arrived, and for the three day, two night stay; Very disappointed.
Great experience, but it was a little far from some attractions.
The location was great, we were within walking distance of shopping and the park. We interacted with the front desk staff several times and they were all unfriendly and curt. The room was nice, but we were by the elevators and it was noisy with them and the fire station near by making it difficult to sleep.
We liked our location to the amenities of the city.
The hotel is located nearby a pickup/dropoff point for the Chicago trolley. It is also located within walking distance of the navy pier. Fire engines blaring at all hours of the night was the only problem but the hotel does offer ear plugs.
When we misplaced our car keys, the staff were very accommodating in helping us search the room, etc. the pool was very nice for a downtown hotel.
Hotel highlights
- Walking distance to Wrigley Building and Tribune Tower
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Near North Side, Hampton Inn & Suites Chicago Downtown is within a 10-minute walk of popular sights such as Wrigley Building and Tribune Tower. This 230-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Centrally located in Chicago, the hotel is also a short walk from Chicago Theater and Ford Center for the Performing Arts Oriental Theatre.
Dining
Start your day off right with a free hot/cold buffet breakfast offered each morning. Enjoy dining at Ruths Chris Steakhouse, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge.
Rooms
All of Hampton Inn & Suites Chicago Downtown's 230 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. Guests can expect free WiFi and 37-inch LCD TVs with pay movies. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Property features
At Hampton Inn & Suites Chicago Downtown, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Valet parking is offered for USD 59 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guest reviews for Hampton Inn & Suites Chicago Downtown
Everyone
We loved this hotel. The kids loved the pool and we loved the location and room layout. The separate living room is amazing when traveling with kids.
decent place to stay in downtown chicago.
Everyone
Quality of coffee and black tea could be better. No fridge or microwave in room. Otherwise a good hotel.
Review comment
pperson responded on Apr 27, 2017
Thank you for your feedback
great hotel
Everyone
Experience no problems but we stayed at this Hampton Inn downtown. They were very helpful supportive with happiness to get around then to see Chicago during such a busy time of year. Took a little time to get our cars when it was time for us to to leave but in the big picture that was fine. No complaints otherwise
Review comment
PK responded on Dec 17, 2016
Thank you for the feedback. It is so great to see when a guest has a good experience with us. We hope to have you back and have a wonderful Holiday season.
not up to hampton inn standards
BusinessTravelers
Shabby, drab, depressing, uninviting. The peeling signs in the elevators and backwards welcome rug in the lobby are symbols of the lack of caring visible throughout the hotel, with the notable exception of the breakfast room.
Review comment
Luigi R responded on Sep 23, 2016
Dear Traveler, We would like to thank you for taking the time to review our hotel. I'm glad to see that you were able to enjoy yourself. We do appreciate your feedback and I did want to mention that we will be going through a renovation soon. I hope you're able to visit us once it's complete. Best Regards, Luigi R Guest Experience Ambassador
great location
Everyone
This is a great spot for some experience of the downtown life, or a visit to the house of blues. We were here due to a concert at the United Center, and it worked out great.
Review comment
Luigi R responded on Sep 4, 2016
Dear Dustin, Thank you so much for taking the time to review our hotel. I'm glad that you were able to have some fun in downtown Chicago. We hope to have you back in the near future. Best Regards, Luigi R Guest Experience Ambassador
Everyone
It was a very nice hotel, close to the city activities.
Review comment
Samantha R. responded on May 31, 2016
Thank you Ms. Sandy for your 4 out of 5 response in regards to your recent experience. Glad you enjoyed your time with us! Have a great weekend and hopefully we will be able to host you again soon! Warm regards, Samantha A. Rice Guest Services Manager
nice hotel
Everyone
I had a very nice stay here everything was perfect from to in until check out!
Review comment
Samantha responded on Apr 29, 2016
Dear Anonymous, Thank you for taking the time to review your recent stay. We are happy to hear that you had an overall awesome experience with us and we look forward to welcoming you and your lovely family back again soon! Warm regards, Samantha A. Rice Guest Services Manager
great location for walking to most everything.
Families
this motel is worth staying at just for their friendly customer service. They all work on that aspect of your stay.
get away!
Couples
We had a quick get away to the city. Great location!!
great hotel for girls trip
GetawayWithFriends
The location of this hotel is perfect to walking to restaurants and bars. We had a girls trip and the location was walking distance to everything. The room was nice and clean. The staff was friendly.
Great to hear your family enjoyed our hotel. We hope to see you again.