The location is good
Very good 😊 thanks
Clean and in a great location. I would stay here again. My only complaint was the elevators. 1 was out of order leaving only 2 elevators that were in high-demand for both guests and cleaning staff. Wait times for elevators was not ideal and we opted for the stairs to the 4th floor.
Breakfast should start @ 6:00am
Great stay!!
I liked the cleanliness of the hotel and their ability to help you out. I did not like that the room did not have a microwave and that the front door would be locked at 8 pm everyday.
Friendly staff, nice breakfast, tastefully decorated lobby. Good location.
It was great! Will stay again next time in Chicago
The location was close to allot of activities and was in walking distance. The check in staff was friendly but did not explain that our room was not cleaned or were we given clean towels unless we requested so our room was not cleaned and had no clean towels when we returned at night. Our room was supposedly upgraded but we had a terrible view. We could not reach the front desk from our room either by hitting zero or front desk button and when I informed front desk they were snotty and said the phones were working. Room did not seem to be well insulated and we could hear all of the noise outside at night. No information brochure about services they did 0ffer or where to call was offered at check in or in room. They require a large $250 deposit on your credit card. The free breakfast offered a good variety of options but hot food was average or below. The bill for two nights with valet parking at $59 a day was almost $700 with no extra charges for anything and was way to much money for what they offered. I would not stay there again.
We stayed in a 1-BR suite with 2 Queen beds. There was a sofa bed in the living area. We had plenty of elbow room as well as fridge, microwave, coffeemaker, and extra sink. There was a pool that was very warm, and plenty of towels for the kids. Hot breakfast was included, and this was all so affordable. Thank you Hampton Inn!
No microwave, rude staffs, noisy, the food was not good at all
Located in Downtown Chicago, Hampton Inn & Suites Chicago Downtown is within a 10-minute walk of popular sights such as Chicago Riverwalk and Chicago Theatre. This 3-star hotel welcomes guests with 230 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.
Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM.
49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
At Hampton Inn & Suites Chicago Downtown, guests enjoy an indoor pool, a gym, and WiFi in public areas. Valet parking is available for USD 65 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, express check-out, and laundry facilities.
The location is good
Very good 😊 thanks
Thank you for your feedback! We hope to welcome you back with us in the future!
Clean and in a great location. I would stay here again. My only complaint was the elevators. 1 was out of order leaving only 2 elevators that were in high-demand for both guests and cleaning staff. Wait times for elevators was not ideal and we opted for the stairs to the 4th floor.
Thank you for your feedback. We are happy you enjoyed your time with us. It was unfortunate one of the 3 elevators needed unforeseen maintenance that has been since fixed. We hope to welcome you back soon!
Breakfast should start @ 6:00am
Thank you for your feedback! We will review your comments internally with staff and management.
Great stay!!
Fantastic to hear! We hope to welcome you back in the future!
I liked the cleanliness of the hotel and their ability to help you out. I did not like that the room did not have a microwave and that the front door would be locked at 8 pm everyday.
Thanks for sharing your experience with us at the Hampton Downtown Chicago. So glad that you enjoyed both the cleanliness of the hotel & the helpfulness of out team members. While our standards rooms do not offer a microwave, we o offer upgraded roomtypes that have both more space & a microwave. Guests also have access to a microwave 24 in the lobby of the hotel. For the safety & security of our guests, we do lock the doors of the hotel in the evening hours. Guests may access the front door with their rooms key. We look forward to hosting you again the next time your travels bring you to Chicago. Ross Guthrie General Manager
Thank you for your stellar review. It is our hope you will return to our care again in the near future.