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Recent guest reviews

The location is good

Very good 😊 thanks

Clean and in a great location. I would stay here again. My only complaint was the elevators. 1 was out of order leaving only 2 elevators that were in high-demand for both guests and cleaning staff. Wait times for elevators was not ideal and we opted for the stairs to the 4th floor.

Breakfast should start @ 6:00am

Great stay!!

I liked the cleanliness of the hotel and their ability to help you out. I did not like that the room did not have a microwave and that the front door would be locked at 8 pm everyday.

Friendly staff, nice breakfast, tastefully decorated lobby. Good location.

It was great! Will stay again next time in Chicago

The location was close to allot of activities and was in walking distance. The check in staff was friendly but did not explain that our room was not cleaned or were we given clean towels unless we requested so our room was not cleaned and had no clean towels when we returned at night. Our room was supposedly upgraded but we had a terrible view. We could not reach the front desk from our room either by hitting zero or front desk button and when I informed front desk they were snotty and said the phones were working. Room did not seem to be well insulated and we could hear all of the noise outside at night. No information brochure about services they did 0ffer or where to call was offered at check in or in room. They require a large $250 deposit on your credit card. The free breakfast offered a good variety of options but hot food was average or below. The bill for two nights with valet parking at $59 a day was almost $700 with no extra charges for anything and was way to much money for what they offered. I would not stay there again.

We stayed in a 1-BR suite with 2 Queen beds. There was a sofa bed in the living area. We had plenty of elbow room as well as fridge, microwave, coffeemaker, and extra sink. There was a pool that was very warm, and plenty of towels for the kids. Hot breakfast was included, and this was all so affordable. Thank you Hampton Inn!

No microwave, rude staffs, noisy, the food was not good at all

West Illinois Street Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and Chicago Riverwalk
  • Free on-the-go breakfast
  • Free in-room WiFi
  • Indoor pool

Located in Downtown Chicago, Hampton Inn & Suites Chicago Downtown is within a 10-minute walk of popular sights such as Chicago Riverwalk and Chicago Theatre. This 3-star hotel welcomes guests with 230 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.


Dining

Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM.


Rooms

49-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.


Property features

At Hampton Inn & Suites Chicago Downtown, guests enjoy an indoor pool, a gym, and WiFi in public areas. Valet parking is available for USD 65 per night. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include conference space, express check-out, and laundry facilities.

Room options

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

2 Queen Beds | Sleeps 6

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hampton Inn & Suites Chicago Downtown

Everyone (12) Couples (3) Family (7)
4
Family

The location is good

By on May 22, 2022

Review comment responded on Jul 8, 2022

Thank you for your stellar review. It is our hope you will return to our care again in the near future.

5
Family

Very good 😊 thanks

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thank you for your feedback! We hope to welcome you back with us in the future!

4
Partner Couples

Clean and in a great location. I would stay here again. My only complaint was the elevators. 1 was out of order leaving only 2 elevators that were in high-demand for both guests and cleaning staff. Wait times for elevators was not ideal and we opted for the stairs to the 4th floor.

By on Feb 28, 2022

Review comment responded on Mar 1, 2022

Thank you for your feedback. We are happy you enjoyed your time with us. It was unfortunate one of the 3 elevators needed unforeseen maintenance that has been since fixed. We hope to welcome you back soon!

5
Family

Breakfast should start @ 6:00am

By on Feb 18, 2022

Review comment responded on Feb 18, 2022

Thank you for your feedback! We will review your comments internally with staff and management.

4
Everyone

By on Feb 14, 2022

5
Everyone

By on Feb 6, 2022

5
Everyone

By on Dec 30, 2021

5
Family with small children

Great stay!!

By on Dec 30, 2021

Review comment responded on Dec 30, 2021

Fantastic to hear! We hope to welcome you back in the future!

5
Everyone

By on Dec 24, 2021

3
Partner Couples

I liked the cleanliness of the hotel and their ability to help you out. I did not like that the room did not have a microwave and that the front door would be locked at 8 pm everyday.

By on Dec 7, 2021

Review comment responded on Dec 8, 2021

Thanks for sharing your experience with us at the Hampton Downtown Chicago. So glad that you enjoyed both the cleanliness of the hotel & the helpfulness of out team members. While our standards rooms do not offer a microwave, we o offer upgraded roomtypes that have both more space & a microwave. Guests also have access to a microwave 24 in the lobby of the hotel. For the safety & security of our guests, we do lock the doors of the hotel in the evening hours. Guests may access the front door with their rooms key. We look forward to hosting you again the next time your travels bring you to Chicago. Ross Guthrie General Manager

Hampton Inn & Suites Chicago Downtown

33 West Illinois Street, Chicago, IL 60654
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