Hotel is located in a good location, but being a Wyndham Hotel I expected a more modern setting. Furniture is old and worn (out dated).The carpet in my room wasn't cleaned good TV remote was broken. But the staff was polite and very helpful. This is why I rated it a 3.
The beds could of been better and was too small. It was not a bad hotel overall
We wanted a place that was convenient to touring Chicago at a good price and this met our needs. We read the reviews so we didn't have high expectations and therefore we were happy with our stay. All staff were very nice, especially the ladies who cleaned the room/made the beds. We felt safe and had a really enjoyable trip to Chicago!
My room had burn marks on the carpet and the bed was not as comfortable as I expected. The hotel has NO parking which is ridiculous. The only parking available was across the street for an additional $58! I will never stay here again.
Ok, keep your expectations of the rooms to a minimum with this property and you'll be alright. Our room was extremely small, and it had a window air conditioner that was really loud. Which, funny enough, turned out to be a good thing because it blocked a lot of the street noise outside. The hotel is outdated except for the reception area lol. I looked at the pictures before booking so kind of knew it wasn't going to be the best. So overall it was great because our expectations weren't very high. We had some issues with the card I had reserved it with early on but the manager, Ryan, helped us out and was so sweet and nice about everything. We were there for the Taylor Swift concert, and they even decorated the lobby and handed out her favorite candy!! The location of the hotel is really nice. We walked from Soldier field, and it wasn't too terrible of a walk. It's near a lot of places to eat and a lovely 24/7 Dunkin Donut is across the street. The restaurant on site for breakfast was really great! they also have an on-site sushi restaurant that we sadly didn't get to try but it looked great too.
Very convenient to many colleges and universities as well as the art museum. Close to public transportation. The room was clean and spacious. However very dated and noisy. Electrical outlet in the bath would not maintain their hair dryer. No parking meant I had to find a parking spot from the many nearby.
Hotel rooms are very old, smelly and dirty, It was so horrible, very less Wall electrical outlets, No fridge, Dirty Nobs and light switches, even it had blood stains on the wall in the bathroom. Would not recommend anyone instead I will warn on social media Never to stay at this place. You need to up our game please.
Like position, didn't like dust.
Old hotel that has it’s charms. Staff was friendly. Room and property was clean. Great location.
Nice, clean and convenient to downtown city. I would definitely go back.
The building could use some more updating, but I enjoyed the older feel of the spaces inside. The location is great, not far from the Art Institute, Field Museum, Millennium Park, and other destinations. The people there were very friendly and helpful.
They never changed our sheets, they just remade the bed and folded things into the bed. We had dirty towels given to us in our bathroom that had dirt on them. Another had a giant hole in the middle. The microwave that was on the 12th floor for guests was dirty and the handle on our room door was broken. Worst stay I have ever had in a hotel anywhere much less in the city of Chicago
Is too old no clean and the staff during day are not friendly. Also they charge of 100 hundres when arrived and after I checked out they give the amount and later at home they chrarge 50 more and when I called they said that they charge 50 for the clean service, but said that before
In my experience I am very dissatisfied with the conditions of this hotel, the 10th floor that I had a very strong smell of old or very dirty humidity and my room the smell was much stronger I reported it to reception and the lady answered me well that's the only thing we have. I had two nights to stay I could not only stay one more night apart it became very expensive for the conditions of the room
It’s an older hotel so you expect it not be the most updated. But for the price and the area it’s located in, it’s a good deal if your not wanting spend $300 a night on a room. Having to different restaurants attached to the hotel also helped make up for anything it lacked
Hotel is located in a good location, but being a Wyndham Hotel I expected a more modern setting. Furniture is old and worn (out dated).The carpet in my room wasn't cleaned good TV remote was broken. But the staff was polite and very helpful. This is why I rated it a 3.
The beds could of been better and was too small. It was not a bad hotel overall
It sounds like our hotel was perfect for your needs! We are delighted that you enjoyed your time with us and thank you for your positive rating. We hope to welcome you back soon.
We wanted a place that was convenient to touring Chicago at a good price and this met our needs. We read the reviews so we didn't have high expectations and therefore we were happy with our stay. All staff were very nice, especially the ladies who cleaned the room/made the beds. We felt safe and had a really enjoyable trip to Chicago!
It sounds like our hotel was perfect for your needs! We are delighted that you enjoyed your time with us and thank you for your positive rating. We hope to welcome you back soon.
My room had burn marks on the carpet and the bed was not as comfortable as I expected. The hotel has NO parking which is ridiculous. The only parking available was across the street for an additional $58! I will never stay here again.
We greatly appreciate the detail given in your feedback. Our goal is to always provide a clean, comfortable and affordable place to stay. Being a limited service hotel, it allows us to offer great rates so that our guests can enjoy more of what Chicago has to offer. We hope to welcome you back again soon!
Ok, keep your expectations of the rooms to a minimum with this property and you'll be alright. Our room was extremely small, and it had a window air conditioner that was really loud. Which, funny enough, turned out to be a good thing because it blocked a lot of the street noise outside. The hotel is outdated except for the reception area lol. I looked at the pictures before booking so kind of knew it wasn't going to be the best. So overall it was great because our expectations weren't very high. We had some issues with the card I had reserved it with early on but the manager, Ryan, helped us out and was so sweet and nice about everything. We were there for the Taylor Swift concert, and they even decorated the lobby and handed out her favorite candy!! The location of the hotel is really nice. We walked from Soldier field, and it wasn't too terrible of a walk. It's near a lot of places to eat and a lovely 24/7 Dunkin Donut is across the street. The restaurant on site for breakfast was really great! they also have an on-site sushi restaurant that we sadly didn't get to try but it looked great too.
Thank you for the stellar review! This means a lot to us. We look forward to welcoming you back next time you visit Chicago.
Thank you for sharing your feedback. We apologize for any shortcomings you encountered during your stay. Should you choose our property again, please make us aware of anything that we can do to improve your stay.
Thank you for taking the time to share your feedback. Being an older property our main objective is to always provide a clean and comfortable place to stay. We hope you give us another chance. Thank You.
Very convenient to many colleges and universities as well as the art museum. Close to public transportation. The room was clean and spacious. However very dated and noisy. Electrical outlet in the bath would not maintain their hair dryer. No parking meant I had to find a parking spot from the many nearby.
Thank you for your review. Your concerns will be addressed with our management team.
Hotel rooms are very old, smelly and dirty, It was so horrible, very less Wall electrical outlets, No fridge, Dirty Nobs and light switches, even it had blood stains on the wall in the bathroom. Would not recommend anyone instead I will warn on social media Never to stay at this place. You need to up our game please.
Thank you for your review. Your concerns will be addressed with the management team.
Thank you for your stay with us and your honest review. We will take your suggestions and concerns under advisement.