Good location , terrible tv experience and bathrooms not great

Not a modern hotel but close to everything, most comfortable bed and staff was outstanding. If you want luxury this hotel is not for you. But if you want a nice hotel close to bus, trains and walking distance to many hotspots this is it. Do your research: it is a block from trains and they run all day and you will hear them from all rooms, and you will hear pipes cranking loudly (it is an old building with old pipes and a radiator in each room) asi in many other old buildings. But besides this, all else is great

Great location and friendly staff. The room was large and clean, though rather basic and a little tired — the door stuck, the lights were dim. Also our room was a bit noisy between the train outside and the people in the room next dooor. Given that this place was a lot less expensive than nearby hotels, I’d say you get what you pay for.

This is a very old hotel in dire need of refurbishing. There was a train what seemed like right outside my window every few minutes all night long. Just OLD!!!

I got bite by a spider on the bed. Room was a slop.

The hotel was nice, very close to Grant Park. Check-in was quick and easy, the staff was friendly. My room was kept very clean and fresh towels supplied daily. The bathroom was small, but there isn't much to be done about that. There was no microwave or refrigerator, but I had no need on this trip.

Super conveniently located to attractions, included no the Signature Lounge! We loved it!

Close to downtown and the elevated train parking was a issue 44.00 a night.

Staff was very unfriendly and not helpful at all. Although the room was comfortable the AC was old window style and did not cool the room adequately.

Great location. Great place to rest your head. Not a hotel you would spend any time at during the day. Rooms are small. One window with an AC unit in it. No room in the bathroom and virtually no amenities to speak of, however, none of that mattered. Price was good for being a block from the 'L' and 2 blocks to the park.

Its an old hotel but it is in downtown and worth the money.

Old school hotel downtown surrounded with places to eat. I was there with my service dog. The staff is very friendly and courteous. The only drawback was the (computer) chair at the table. I was not able to adjust the height of it. Not very comfy. Besides that the room was very specious and clean.

We did not have hot water for a shower in the morning. When I mentioned this to the older gentleman at the front desk, he said I had to turn the handle in the right direction. And when I said we tried all directions he replied that no one would have had hot water not just us. I thought this was rude. The hotel was a bit far away for our needs.

As we had an event at the Auditorium Theatre, the location of the hotel (1 block away) was perfect. The hotel clerk and other staff were friendly and very helpful. The room itself was spacious, the walls looked newly painted and the beds were comfortable. However, the carpet was old and not as clean as I would have liked. Another reviewer mentioned the noisiness of the radiators, and they were right! I've never heard such clanging out of a radiator before. If you're a light sleeper, I wouldn't recommend this hotel. (We put the bathroom fan on for background white noise!) Also, although the pedestal sink in the bathroom was new, there was no towel rack next to it and not a lot of space for toiletries. I'm not sure I would stay longer than the one night, but for one night, the price was right!

This converted old apartment building is quaint, spacious, and is a great location for a reasonable price. It has great character.

I liked this hotel and would definitely stay here again

Pleasant, but the machinery is old. That's understandable as it is located in prime downtown.

Great rooms. Well priced also. And just minutes away from the Bean and other attractions. Will recommend to family and friends.

Hotel really old and it shows. Noisy beds were comfortable.