No hot water and very old and dirty
Service was upsetting. It wasn't a busy hotel at all to have such crappy customer service. The employee said my personal information outloud for everyone in the lobby to hear including my room number. That's a matter of safety!
Good location. Room was clean enough. We were told we could check in at 3, but our room wasn’t ready at 5. Quite a few guests not properly wearing mask in lobby.
The pictures are definitely nicer than the hotel itself! For being downtown and at that price, you definitely get what you paid for. Rooms are definitely outdated and somewhat clean. One thing I have to complain about was the noise! You're right next to the metro train and it passes very often throughout the night. Not the best place if you're expecting something nice or you're a light sleeper
This hotel is disgusting and right next to a train. If you’re not losing sleep over how hard the bed is than it’s because the train is so loud.
Its all about location at this hotel being close to the park's and lake.. the room had a very old school vibe to it , lights flickered and wouldnt stay on, very small tv , drapes looked straight outta the 80's and you can hear the train wiz by every 10 15 mins.. but its a very good location if u want to be close to the park and lake
The room was very run down. There wasnt even a bed ruffle so the entire stained box springs were showing. The pipes in the wall were all cracked and the paint on the wall and windows were all cracked. The rug was stained. The tv didn't work as well as there was no guide on the remote
A bit dated, but very clean and the staff is amazing!
Easy access to all transportation and restaurants.
The property is in a convenient location but needs to bu refreshed. The obey was ok but halls could use new carpet and paint. Rooms were clean and the beds were comfortable.
It was downtown which was good. It lacked any ambiance. There were no amenities
Location is perfect and the rioom and bathroom were clean
Great location, great for the price and can stay, easy access to public transportation
I liked the staff at the hotel. They were very friendly and helpful. The only complaint I have is that the room had a weird odor in it that I couldn't pinpoint.
overall my stay was great, location and were good!
Location was good. Staff was helpful. Good breakfast restaurant. Room was very spacious but needs updating. Mattress was uncomfortable and shower pressure was poor. It’s also a bit noisy due to the El train passing close by.
Located in The Loop, Travelodge by Wyndham Downtown Chicago is next to popular attractions like Grant Park and Columbia College Chicago. This 233-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.
Enjoy a bite to eat at Luna Cafe, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to noon.
All 233 air-conditioned rooms feature coffee makers, free weekday newspapers, and free local calls. TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers and laptop-compatible safes are also standard.
Guests of Travelodge by Wyndham Downtown Chicago enjoy access to free WiFi in public areas, a 24-hour business center, and microwave in a common area. Self parking is offered for USD 46.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include express check-out, free newspapers, and an ATM.
No hot water and very old and dirty
We thank you for making us your choice for accommodations. We understand that there are many choices and we appreciate your stay. We look forward to your next visit here with us. Based on your score we would love to her how we could have done better, to ensure we have avoided any issues in the future.
Service was upsetting. It wasn't a busy hotel at all to have such crappy customer service. The employee said my personal information outloud for everyone in the lobby to hear including my room number. That's a matter of safety!
We thank you for making us your choice for accommodations. We understand that there are many choices and we appreciate your stay. We look forward to your next visit here with us. Based on your score we would love to her how we could have done better, to ensure we have avoided any issues in the future.
Good location. Room was clean enough. We were told we could check in at 3, but our room wasn’t ready at 5. Quite a few guests not properly wearing mask in lobby.
We thank you for making us your choice for accommodations. We look forward to your return!
We appreciate you taking the time to leave a survey on your most recent stay with us. We will take the feedback and relay to the team to avoid these issues in the future. We thank you for choosing us!
The pictures are definitely nicer than the hotel itself! For being downtown and at that price, you definitely get what you paid for. Rooms are definitely outdated and somewhat clean. One thing I have to complain about was the noise! You're right next to the metro train and it passes very often throughout the night. Not the best place if you're expecting something nice or you're a light sleeper
Thank you so much for the feedback from your stay. We appreciate all types of feedback so we may continue to better serve our guests.
This hotel is disgusting and right next to a train. If you’re not losing sleep over how hard the bed is than it’s because the train is so loud.
Thank you so much for the feedback from your stay. We appreciate all types of feedback so we may continue to better serve our guests.
Its all about location at this hotel being close to the park's and lake.. the room had a very old school vibe to it , lights flickered and wouldnt stay on, very small tv , drapes looked straight outta the 80's and you can hear the train wiz by every 10 15 mins.. but its a very good location if u want to be close to the park and lake
Thank you so much for the feedback from your stay. We appreciate all types of feedback so we may continue to better serve our guests.
The room was very run down. There wasnt even a bed ruffle so the entire stained box springs were showing. The pipes in the wall were all cracked and the paint on the wall and windows were all cracked. The rug was stained. The tv didn't work as well as there was no guide on the remote
A bit dated, but very clean and the staff is amazing!
We thank you for making our hotel the choice for your accommodations! We look forward to seeing you back with us soon!