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Club Quarters Hotel, Central Loop

4.0 out of 5.0

Recent guest reviews

Room smelled of cigarette smoke.worst nightmare.uncomfortable beds.Rude staff.Vad food at the pubb

Excellent service from the valet parking staff to the reception personnel, and other staff members. They are always ready to be of service. There were two bad experiences I have experienced both times that I have stayed there. The first annoyance is the fact that they give only one towel for one or two guests to use after washing one's hands, etc. The second annoyance is that the television remote control is sticky and dirty. I doubt that it is ever cleaned or sanitized by housekeeping. This situation leaves one with a very unpleasant feeling.

Front desk staffs are friendly and supportive. But housekeeper is not good enough...He/ She didn't empty the trash bin in the bathroom before I move in, so it's quite disgusting :(

Great location in the heart of the Loop. Walkable to L train, Union Station and all the sights. Hotel check in and out was very fast, rooms were small but comfortable and clean, staff was accommodating with questions and requests.

Hotel was within easy walking distance of the Art Institute, the river walk, shopping and beach. Hotel staff was very friendly and accommodating and moved us to another room when we complained about proximity to the elevator. This hotel is nothing fancy but totally comfortable. I especially liked the filtered water dispensers and plastic bottles located on every floor near the elevators. You

This was the worst hotel I've stayed in for a long time and definitely not worth the price. The room was very small (barely enough room to get around the bed), the air conditioner didn't work properly, and the hotel overall felt outdated and run down.

it was walking distance to many of the chicago attractions & a close drive to many others.

The hotel room was lovely and i enjoyed my stay. The hotel room doesn't have a microwave, a fridge or iron. Other than That it was a lovely stay.

Just ok, felt like we were in a dorm room. Too small and a communal closet is ridiculous.

Hotel was clean and nice. Location very good - close to shopping, restaurants and transit. The thermostat didn't work at all so we just turned it off and temp still stayed below 70 degrees. We were only in the room to sleep so didn't discuss with the hotel staff. Staff didn't let us know about the club room downstairs when we registered. Didn't find out about it until last day when we needed to print boarding passes - would have been nice to know about as we were with another couple and the rooms don't really accommodate socializing.

Why didn't the hotlel cancel the charge of my credit on July 2, 2017? It's $130 which may be an guarantee for my stay in the hotel.

This hotel was within walking distance of many wonderful restaurants, the 'el', and Chicago's wonderful public parks on Lake Michigan. Our room was very clean and had every amenity we needed: refrigerator, microwave, coffee maker, etc. Our kids loved the stay, as well. Downtown Chicago has really cleaned up its act. We found almost too many family-friendly activities to take in. The ONLY reason that it wasn't perfect was simply because there was no pool for the kids to enjoy, although they did love the fitness room. Overall, I cannot recommend this hotel highly enough. Simply fantastic!

It was nice just bad view from windows. But I wud return

Dont expect anything extraordinary with this over priced hotel. No frig, no microwave, no ice, no ironing board, and room service was closed the week we stayed. I've had better stays at the Holiday Express. Will not be staying at this hotel again.

The hotel was perfect. If we needed extra of something they brought it no questions asked the location was awesome right in the city

It was okay stay. Room service cleaning was the best

We had a great time, the hotel was in a great convenient location.

The room was smaller than thought. You could try leave the bathroom door open or you couldn't open the hotel door all the way. However, we were visiting so we were rarely there. Beds were UNCOMFORTABLE. I've stayed in many hotels and this was the worst bed I have slept in. No cushion and noisy. A maintenance employee barely and lightly knocked on our door and then just opened it and was about to walk in when he saw me sitting on the bed. He was coming in to replace a broken cordless phone. He said he would come back tomorrow and replace it. We were gone ALL day. We got back to the room and the phone was still broken. It was never replaced the rest of our stay.

I use the hotel a few times a year. Close to work, convienent, price generally right. This time the restaurant next door that I use for room service was under renovation. Disappointing as I anticipated what I would order for my evening meal on the walk over. Otherwise, as always, great place.

Easy location in the loop. Room was so hot and I couldn't sleep!

Room options

Standard Room

Queen 1 | Sleeps 2

Superior Room, Kitchenette

Queen 1 | Sleeps 3

Suite, Kitchenette

Queen 1 | Sleeps 4

Guest reviews for Club Quarters Hotel

Everyone (35) Couples (250) Business (121) Family (45) Other (93) Friends (50)
1
Everyone

Room smelled of cigarette smoke.worst nightmare.uncomfortable beds.Rude staff.Vad food at the pubb

By on Sep 17, 2017

4

comfortable hotel for a two or three night stay.

Everyone

Excellent service from the valet parking staff to the reception personnel, and other staff members. They are always ready to be of service. There were two bad experiences I have experienced both times that I have stayed there. The first annoyance is the fact that they give only one towel for one or two guests to use after washing one's hands, etc. The second annoyance is that the television remote control is sticky and dirty. I doubt that it is ever cleaned or sanitized by housekeeping. This situation leaves one with a very unpleasant feeling.

By on Sep 17, 2017

4
Everyone

Front desk staffs are friendly and supportive. But housekeeper is not good enough...He/ She didn't empty the trash bin in the bathroom before I move in, so it's quite disgusting :(

By , from Bay area, CA on Sep 8, 2017

5
Everyone

Great location in the heart of the Loop. Walkable to L train, Union Station and all the sights. Hotel check in and out was very fast, rooms were small but comfortable and clean, staff was accommodating with questions and requests.

By , from Maryland on Sep 4, 2017

4

great central location

Everyone

Hotel was within easy walking distance of the Art Institute, the river walk, shopping and beach. Hotel staff was very friendly and accommodating and moved us to another room when we complained about proximity to the elevator. This hotel is nothing fancy but totally comfortable. I especially liked the filtered water dispensers and plastic bottles located on every floor near the elevators. You

By , from Portland, OR on Aug 26, 2017

2

cramped and ugly

Everyone

This was the worst hotel I've stayed in for a long time and definitely not worth the price. The room was very small (barely enough room to get around the bed), the air conditioner didn't work properly, and the hotel overall felt outdated and run down.

By on Aug 23, 2017

5

walking distance

Everyone

it was walking distance to many of the chicago attractions & a close drive to many others.

By , from urbana, illinois on Aug 22, 2017

4

downtown

Everyone

The hotel room was lovely and i enjoyed my stay. The hotel room doesn't have a microwave, a fridge or iron. Other than That it was a lovely stay.

By on Aug 21, 2017

3
Everyone

Just ok, felt like we were in a dorm room. Too small and a communal closet is ridiculous.

By on Aug 21, 2017

4

shop & eat!

Everyone

Hotel was clean and nice. Location very good - close to shopping, restaurants and transit. The thermostat didn't work at all so we just turned it off and temp still stayed below 70 degrees. We were only in the room to sleep so didn't discuss with the hotel staff. Staff didn't let us know about the club room downstairs when we registered. Didn't find out about it until last day when we needed to print boarding passes - would have been nice to know about as we were with another couple and the rooms don't really accommodate socializing.

By on Aug 17, 2017