Millennium Knickerbocker Chicago4.0 out of 5.0
Recent guest reviews
Room shown during booking was not the same during the checked in. I was assigned smaller room and amenities are not accepted has to asked 2x for coffee packet in 2 separate days. no refrigerator for use no coffee table to plug in machine, phone hand set does not work. computer does not work customer service sucks! restaurant staff are rude and did not serve what is in the menu that was ordered during easter brunch pillows are old and over used. overall 2 star not even closed to becoming 3 star just room fridge are used by hotel not by guest. amenities are unacceptable for 3 star.
Great hotel !! Close to everything .... no hassle checking in early. Will be back.
My room was small, but couldn't have been better for my needs as a single person. The Art Institute of Chicago was no more than a 20 minute walk, and along the way I passed the Water Tower Place, Millennium Park, and half a dozen amazing restaurants (the steak I had from The Drake was hands down the best I've ever had). I lost my keycard early in my stay and expected to have to pay for the lost card when getting a replacement, and was pleasantly surprised to learn that I wouldn't be charged anything at all. My only complaints are minor, and I'd definitely stay again even if those didn't improve.
Decided to stay over nite at the last minute. Everyone at the hotel seemed delighted that we were there. Comfy room, fun bar in the lobby. Great location a block off Michigan avenue. Will become our Go-To hotel in Chicago
The staff was friendly and very helpful. A great value and close to great restaurants and shopping!
This hotel is close to the magnificent mile and great restaurants. The hotel bar is awesome . The hotel restaurant is a little pricey for breakfast but the service and food were great.
leftovers in fridge from previous occupants, so with that in mind how do you know to charge for items missing in wetbar hotel needed to be updated 10 years ago. the paint and previous work done on hotel was of low quality and it showed carpet was peeling up from baseboards, carpet had stains, sink leaked underneath cabinet onto towels, glass doors were weak mold in shower curtains were old and dingy
We loved being so close to shopping, and the hotel itself was beautiful. All staff was very friendly, room was comfy. Great stay!
Hotel guest experience was as excellent as a previous stay. Great location for vacationing in the city. The knowledgeable and friendly staff, the excellent amenities, live music in lobby all contribute to an excellent guest experience.
Nice clean room at a great price. Bathroom was wonderful. Bar and breakfast were very nice!
Very small room with very small window. At check-in, front desk person ignored me standing there for several minutes while he finished some paperwork. He never even looked at me to say "I'll be with you in a minute." When he finally did acknowledge me, he was kind of rude. I felt like I was just a nuisance to him. Not the way to greet a guest.
You have to look at the age of the building and enjoy it's charm. One of the three elevators was out of order but never slowed us down. The neighborhood is beautiful and the lake is right there. Convenient to get everywhere! I will stay there again!!
I think it was recently renovated. Use to have very large, old, well kept rooms. New rooms are "New York" small but nicely redone. We got the room when prices were down so it was a really good deal considering the location. Only stayed one night so did not try out the restaurant or explore the hotel which has a very long, distinguished history. Queen Elizabeth once stayed here. Rooms are smaller than Westin or Hilton that are around the corner.
good location, old building, all the elevators were not working most of the time. cost to park in the building is over $60 a night!!! room was pretty small, but cost for downtown was affordable.
Great location. Close to bus lines, etc. Small but clean room.
This hotel has always been one of my favorites in Chicago. The staff is really nice, check-in is efficient and the location is great. The rooms are really nice and in good condition.
Late week stay in the city for two nights was just what was ordered.
I highly recommend this property. Location grear! Staff friendly and accommodating.
It's a great location minutes to magnificent mile and Lakeshore Dr. Updated with overnight parking garage across the street. Would stay here again.
Good experience at the Millennium would stay again