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Millennium Knickerbocker Chicago

4.0 out of 5.0

Recent guest reviews

Room shown during booking was not the same during the checked in. I was assigned smaller room and amenities are not accepted has to asked 2x for coffee packet in 2 separate days. no refrigerator for use no coffee table to plug in machine, phone hand set does not work. computer does not work customer service sucks! restaurant staff are rude and did not serve what is in the menu that was ordered during easter brunch pillows are old and over used. overall 2 star not even closed to becoming 3 star just room fridge are used by hotel not by guest. amenities are unacceptable for 3 star.

Great hotel !! Close to everything .... no hassle checking in early. Will be back.

My room was small, but couldn't have been better for my needs as a single person. The Art Institute of Chicago was no more than a 20 minute walk, and along the way I passed the Water Tower Place, Millennium Park, and half a dozen amazing restaurants (the steak I had from The Drake was hands down the best I've ever had). I lost my keycard early in my stay and expected to have to pay for the lost card when getting a replacement, and was pleasantly surprised to learn that I wouldn't be charged anything at all. My only complaints are minor, and I'd definitely stay again even if those didn't improve.

Decided to stay over nite at the last minute. Everyone at the hotel seemed delighted that we were there. Comfy room, fun bar in the lobby. Great location a block off Michigan avenue. Will become our Go-To hotel in Chicago

The staff was friendly and very helpful. A great value and close to great restaurants and shopping!

This hotel is close to the magnificent mile and great restaurants. The hotel bar is awesome . The hotel restaurant is a little pricey for breakfast but the service and food were great.

leftovers in fridge from previous occupants, so with that in mind how do you know to charge for items missing in wetbar hotel needed to be updated 10 years ago. the paint and previous work done on hotel was of low quality and it showed carpet was peeling up from baseboards, carpet had stains, sink leaked underneath cabinet onto towels, glass doors were weak mold in shower curtains were old and dingy

We loved being so close to shopping, and the hotel itself was beautiful. All staff was very friendly, room was comfy. Great stay!

Hotel guest experience was as excellent as a previous stay. Great location for vacationing in the city. The knowledgeable and friendly staff, the excellent amenities, live music in lobby all contribute to an excellent guest experience.

Nice clean room at a great price. Bathroom was wonderful. Bar and breakfast were very nice!

Very small room with very small window. At check-in, front desk person ignored me standing there for several minutes while he finished some paperwork. He never even looked at me to say "I'll be with you in a minute." When he finally did acknowledge me, he was kind of rude. I felt like I was just a nuisance to him. Not the way to greet a guest.

You have to look at the age of the building and enjoy it's charm. One of the three elevators was out of order but never slowed us down. The neighborhood is beautiful and the lake is right there. Convenient to get everywhere! I will stay there again!!

I think it was recently renovated. Use to have very large, old, well kept rooms. New rooms are "New York" small but nicely redone. We got the room when prices were down so it was a really good deal considering the location. Only stayed one night so did not try out the restaurant or explore the hotel which has a very long, distinguished history. Queen Elizabeth once stayed here. Rooms are smaller than Westin or Hilton that are around the corner.

good location, old building, all the elevators were not working most of the time. cost to park in the building is over $60 a night!!! room was pretty small, but cost for downtown was affordable.

Great location. Close to bus lines, etc. Small but clean room.

This hotel has always been one of my favorites in Chicago. The staff is really nice, check-in is efficient and the location is great. The rooms are really nice and in good condition.

Late week stay in the city for two nights was just what was ordered.

I highly recommend this property. Location grear! Staff friendly and accommodating.

It's a great location minutes to magnificent mile and Lakeshore Dr. Updated with overnight parking garage across the street. Would stay here again.

Good experience at the Millennium would stay again

163 East Walton Place Chicago IL

Located in Near North Side, Millennium Knickerbocker Chicago is adjacent to John Hancock Center and within a 10-minute walk of other popular attractions like Chicago Water Tower. This 306-room, 4-star hotel has a restaurant and a bar/lounge, along with a fitness center. Located in central Chicago, the hotel is also near Millennium Park and Art Institute of Chicago.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 306 air-conditioned rooms provide minibars, coffee makers, and free local calls. TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, ironing boards, and desks.


Guests of Millennium Knickerbocker Chicago enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 67 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a library, and express check-in.

Property features

Room options

Superior Room, 1 King Bed, Corner

King 1 | Sleeps 2

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Executive Suite, 1 Bedroom

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Millennium Knickerbocker Chicago

Everyone (19) Couples (104) Business (33) Family (32) Friends (26) Other (27)
2

smaller room

Everyone

Room shown during booking was not the same during the checked in. I was assigned smaller room and amenities are not accepted has to asked 2x for coffee packet in 2 separate days. no refrigerator for use no coffee table to plug in machine, phone hand set does not work. computer does not work customer service sucks! restaurant staff are rude and did not serve what is in the menu that was ordered during easter brunch pillows are old and over used. overall 2 star not even closed to becoming 3 star just room fridge are used by hotel not by guest. amenities are unacceptable for 3 star.

By , from California on Apr 20, 2017

4
Everyone

Great hotel !! Close to everything .... no hassle checking in early. Will be back.

By on Feb 7, 2017

Review comment responded on Feb 15, 2017

Thank you so much for your feed back we really appreciate it and hope you decide to return to us when plans bring you back to the area. Thank you again!!

5

bargain luxury in the heart of downtown chicago.

Couples

My room was small, but couldn't have been better for my needs as a single person. The Art Institute of Chicago was no more than a 20 minute walk, and along the way I passed the Water Tower Place, Millennium Park, and half a dozen amazing restaurants (the steak I had from The Drake was hands down the best I've ever had). I lost my keycard early in my stay and expected to have to pay for the lost card when getting a replacement, and was pleasantly surprised to learn that I wouldn't be charged anything at all. My only complaints are minor, and I'd definitely stay again even if those didn't improve.

By , from Salt Lake City on Feb 5, 2017

5

last minute stay

Everyone

Decided to stay over nite at the last minute. Everyone at the hotel seemed delighted that we were there. Comfy room, fun bar in the lobby. Great location a block off Michigan avenue. Will become our Go-To hotel in Chicago

By , from Indiana on Jan 27, 2017

5

great value

Everyone

The staff was friendly and very helpful. A great value and close to great restaurants and shopping!

By on Jan 13, 2017

Review comment responded on Jan 18, 2017

Thank you so much for your feedback and your kind words about the staff we do hope to see you back soon!!

4

christmas shopping trip

Everyone

This hotel is close to the magnificent mile and great restaurants. The hotel bar is awesome . The hotel restaurant is a little pricey for breakfast but the service and food were great.

By , from sterling hgts mi on Dec 12, 2016

3

outdated

Everyone

leftovers in fridge from previous occupants, so with that in mind how do you know to charge for items missing in wetbar hotel needed to be updated 10 years ago. the paint and previous work done on hotel was of low quality and it showed carpet was peeling up from baseboards, carpet had stains, sink leaked underneath cabinet onto towels, glass doors were weak mold in shower curtains were old and dingy

By on Nov 21, 2016

5

charming building, nicely kept, great location

Everyone

We loved being so close to shopping, and the hotel itself was beautiful. All staff was very friendly, room was comfy. Great stay!

By , from iowa city on Nov 19, 2016

5

great location , excellent amenities

Everyone

Hotel guest experience was as excellent as a previous stay. Great location for vacationing in the city. The knowledgeable and friendly staff, the excellent amenities, live music in lobby all contribute to an excellent guest experience.

By , from Macon, GA on Nov 17, 2016

4

beautiful bathroom

Everyone

Nice clean room at a great price. Bathroom was wonderful. Bar and breakfast were very nice!

By , from Toledo,oh on Nov 7, 2016