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Hotel Chicago Downtown, Autograph Collection
4.0 out of 5.0Hotel Chicago Downtown, Autograph Collection 4.0 out of 5.0
Hotel Chicago Downtown, Autograph Collection 4.0 out of 5.0
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Hotel Chicago Downtown, Autograph Collection
4.0 out of 5.0
N Dearborn St,
Chicago,
IL
1-844-663-2276
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Hotel Chicago Downtown, Autograph Collection
4.0 out of 5.0
4.2
out of 5
"Good!"
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Recent guest reviews
I was really pleased with the hotel until we actually stayed the night. A few friends and I were talking perhaps a bit loudly, but there were only 4 of us so it couldn't have been loud enough to be a disturbance. Next thing I know, a man is knocking at the door asking us to be quiet or leave. I politely said we would be quiet and apologized, but as I took one step towards my friends to tell them we had to be quieter, there was another knock with another man at the door forcing us to leave the room. We explained we would be quiet and we only heard the warning less than 10 seconds before, but he refused to listen. He kicked us out on the streets with no sort of compassion or anything. I paid a good amount of money to stay here and even despite explaining this horrible situation to the managers, they did not refund us. To add on, the next day I got an additional charge to my card without any sort of authorization for use of the minibar snacks-- which did not happen. I've complained about this fraudulent charge multiple times and I still have not heard back. All in all, the hotel is very nice, but the staff is absolutely terrible and relentless towards their guests. If you want to enjoy your night in Chicago and socialize with some friends, this is NOT the place the stay.
the hotel is in a great location with plenty of transportation options and places to dine close by.
Nice hotel but not worth the price that we paid. Went during a busy weekend and the hotel skyrocketed prices.
Loved how the hotel was in the middle everything. Right in the center and heart of Downtown Chicago
Beautiful hotel close to Marina City. Only thing I did not like was the $71/ day valet parking.
Spent one night. Aside from not being able to make it warmer it was a comfortable well designed room, especially for a renovation. Lobby is chic and has a large inviting bar. Plus incredible location.
I loved the location. Walking distance from most everything I was there for!! Clean, spacious rooms, and friendly staff. I can’t wait to go back!
Perfect location! Walking distance to Clark/Lake blue line train station (10 minutes), Michigan Ave shopping (2 blocks away), excellent eateries on the same block and for some of them you can change meals to your hotel bill (hotel points!), small market just below the hotel. Perfect! I would stay again. Very quiet. Beautiful rooms/bath/bedding.
We live in Chicago but wanted to do a staycation. This place was perfect and we would come back.
We have absolutely no complaints! Everything was great and a great location to boot!!!! We will be back.
Great experience. The concierge, Rory, was at the top of his game all day. He treated my family and I like top notch guest. We loved the time we spent and look forward to return soon.
Fantastic greeting and expedient check in by Rory set the tone for a great stay. Hotel is located next to House of Blues with easy access to the Magnificent Mile. Hotel has a cool urban aesthetic. Rooms were comfortably appointed. We reveived a text from the hotels e-concierge following check in to offer any needed aaaiatance. Parking is spendy- $70 for overnight, but valet directed us to a parking garage a block for $50/night; we then used Lyft for short venue hops around the city.
Really nice experience. Clean rooms and modern, convenient bar.
The room was clean. The mattress was very comfortable. The shower head was large and there was warmth and good pressure. The staff was attentive and there was never a long wait for anything. We had to stay an extra day due to a cancelled flight and they were very accommodating another great room discounts etc.
Hotel highlights
- Steps from Chicago Riverwalk and House of Blues Chicago
- Free wired Internet in public areas
- Onsite dining
- Fitness center
Located in River North, Hotel Chicago Downtown, Autograph Collection is next to popular attractions like Chicago Riverwalk and House of Blues Chicago. This 354-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a fitness center. It's in central Chicago and also a short walk from State Street and Chicago Theatre.
Dining
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
Rooms
Guests can expect to find WiFi and 55-inch an LCD TV with cable channels. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.
Property features
Hotel Chicago Downtown, Autograph Collection features a fitness center, WiFi in public areas, and a business center. Valet parking is available for USD 72.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and free newspapers.
Guest reviews for Hotel Chicago Downtown, Autograph Collection
Everyone
Everyone
I was really pleased with the hotel until we actually stayed the night. A few friends and I were talking perhaps a bit loudly, but there were only 4 of us so it couldn't have been loud enough to be a disturbance. Next thing I know, a man is knocking at the door asking us to be quiet or leave. I politely said we would be quiet and apologized, but as I took one step towards my friends to tell them we had to be quieter, there was another knock with another man at the door forcing us to leave the room. We explained we would be quiet and we only heard the warning less than 10 seconds before, but he refused to listen. He kicked us out on the streets with no sort of compassion or anything. I paid a good amount of money to stay here and even despite explaining this horrible situation to the managers, they did not refund us. To add on, the next day I got an additional charge to my card without any sort of authorization for use of the minibar snacks-- which did not happen. I've complained about this fraudulent charge multiple times and I still have not heard back. All in all, the hotel is very nice, but the staff is absolutely terrible and relentless towards their guests. If you want to enjoy your night in Chicago and socialize with some friends, this is NOT the place the stay.
Everyone
Everyone
Everyone
Everyone
Everyone
the hotel is in a great location with plenty of transportation options and places to dine close by.
Everyone
Everyone
Nice hotel but not worth the price that we paid. Went during a busy weekend and the hotel skyrocketed prices.
very nice hotel that is located off chicago river
Everyone
Loved how the hotel was in the middle everything. Right in the center and heart of Downtown Chicago
