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The St. Clair Hotel – Magnificent Mile

2.5 out of 5.0

The St. Clair Hotel – Magnificent Mile

2.5 out of 5.0

Recent guest reviews

I loved the bedding and was very comfortable at your hotle

Rooms were INCREDIBLY small. If you offer rooms for four people to stay (2 doubles), you should allow adequate room for them to set a bag down and move throughout the room. Also, the bathroom door was not a door, but a sliding door that really didn’t offer any noise privacy. Room was clean, but housekeeping didn’t come to clean until 4pm, which is when we needed to be back in our room getting ready after having been out since 10am. Staff was nice, but when we arrived, the front desk was overrun with people who had been waiting extremely long to check in. They got us through quickly and it was fine. Overall, good, clean, nice looking place for the price, but if you need something any bigger than a bed to sleep in, find somewhere else.

Like it's location, staff attention. It does not include breakfast and parking. You can find multiple options for breakfast in the near by area. Hotel offers valet parking services,, you need to consider an extra cost in your budget to cover it.

The reception desk was very helpful and did take cRe if our needs well

Excellent location for the price. Clean and comfortable. A bit noisy.

The room was clean and neat. The property is close to public transportation and the customer representatives were very professional. It seemed a little strange that there was no iron in the room.

Enjoyed my entire stay and loved the fact that it was pet friendly and doesnt charge for pets. Will indeed be back. Thank you so much!!

The property is in a great central location, a block down from Michigan Ave. We were in walking distance to good restaurants and bars. We had a Superior King room. The hallways were very narrow, but the size of our room was good. The elevators are very slow. We had to take the stairs to our room a few times. Pros (room): Hardwood floors, No dirty hotel carpet. Room was very clean. Bed comfort was decent. Microwave and mini refrigerator. Again the size of our room was perfect. Con (room): Bathroom was tiny. The sink was so small when we brushed our teeth water got all over the floor. Every time we flushed the toilet, the pipes made a loud noise. As far as the hotel property and staff, upon checking in we were greeted by Erica. She was so pleasant and helpful! She answered all of our questions and provided overall excellent customer service. I noticed that the rest of the front desk staff did not have the same attitude. I witnessed one of the ladies working the day shift roll her eyes at a guest and a couple of them acted as though they were being bothered to help people checking in or asking questions. They had mean looks on their faces and did not seem approachable. I also noticed later into the evening, it seemed as though the front desk staff had friends hanging out in the lobby area and in front of the hotel. One of the girls would go hang out in front and talk to her friends. We witnessed this a couple of times as we left for dinner or other outings.

clean and peaceful environment.. its near shopping centers and walking distance to historical places.. staff are nice and friendly

This is a no frills hotel. We had toiletries, hair blower, channels, coffee. We also made use of the washer & dryer. If you want extras, go elsewhere. Us? We loved it. Why pay for things you don't use. I would recommend this place to all. In the heart of everything outside.

I liked the look and setup. I didn’t like that overnight parking was 58$, and they had NO breakfast!

Very good hotel right in downtown. The room was very clean and the bed and bedding were comfortable. I would have given a 5 star rating if the front desk person hadn't messed up my check-in. She checked me into a room that someone else had booked.

The rooms was nothing like the picture extra small terrible

I loved that the hotel is a non smoking environment!!!

The hotel is very nice and in a very good location. Manager Bruce so helpful to guests,staff very friendly. In all i think i will recommend and always want to stay at St.Clair anytime im in Chicago. The only thing we didn't like was the beds are very high and something must be done about it.

Wonderful boutiquey hotel at an affordable price. The remodeling was very clever and appealing. The clerk was very friendly as well. I would definitely stay here again

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Near North Side, The St. Clair Hotel – Magnificent Mile is within a mile (2 km) of popular sights such as Navy Pier and Millennium Park. This 208-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and laundry facilities.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, a hair dryer, and a safe.


Property features

At The St. Clair Hotel – Magnificent Mile, guests have access to free WiFi in public areas and laundry facilities. Valet parking is offered for USD 58.00 per day. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.

Room options

Deluxe Room, 2 Double Beds, Non Smoking (Non-Smoking)

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking (Standard Room)

Full 2 | Sleeps 4

Elite Room, Multiple Beds, Non Smoking (Elite Room)

King 2 | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for The St. Clair Hotel – Magnificent Mile

Everyone (15) Couples (3) Family (11)
5
Everyone

By on May 21, 2019

Review comment responded on May 22, 2019

Thank you very much for your "5 out of 5" review! We are delighted that you had a great stay and hope to serve you again soon. Until next time, safe travels.

5
Families Family with small children Families

I loved the bedding and was very comfortable at your hotle

By on May 17, 2019

Review comment responded on May 19, 2019

Thank you very much for your "5 out of 5" review! We really appreciate the feedback and we are delighted that you enjoyed our brand new Love Your Linens bedding. Thank you for choosing The St. Clair Hotel.

3
Friends

Rooms were INCREDIBLY small. If you offer rooms for four people to stay (2 doubles), you should allow adequate room for them to set a bag down and move throughout the room. Also, the bathroom door was not a door, but a sliding door that really didn’t offer any noise privacy. Room was clean, but housekeeping didn’t come to clean until 4pm, which is when we needed to be back in our room getting ready after having been out since 10am. Staff was nice, but when we arrived, the front desk was overrun with people who had been waiting extremely long to check in. They got us through quickly and it was fine. Overall, good, clean, nice looking place for the price, but if you need something any bigger than a bed to sleep in, find somewhere else.

By on May 15, 2019

Review comment responded on May 15, 2019

Thank you for taking the time to write a review. Yes, our standard rooms are a bit "cozy," but we do offer Superior King and Deluxe Double rooms that are not only larger but also feature a mini-fridge and microwave. we also have some rooms with a conventional swing door. Please do let us know about your preferences and we will do our best to make you comfortable. Thank you for choosing The St. Clair Hotel.

4
Family with small children

Like it's location, staff attention. It does not include breakfast and parking. You can find multiple options for breakfast in the near by area. Hotel offers valet parking services,, you need to consider an extra cost in your budget to cover it.

By on May 14, 2019

Review comment responded on May 14, 2019

Thank you for your positive and informative review. I'm sure others will appreciate your thoughtful comments about breakfast and parking. Our valet service does include in and out privileges and you can leave your vehicle in the garage until 5 pm on the day of departure at no extra charge. Thank you for choosing The St. Clair Hotel.

5
Everyone

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you very much for your "5 out of 5" review! We really appreciate your business and hope to serve you again soon. Until then, safe travels.

5
Families

The reception desk was very helpful and did take cRe if our needs well

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you very much for your "5 out of 5" review! We are delighted that you had a great stay and hope to serve you again soon. Until then, safe travels.

5
Business Business Travelers

Excellent location for the price. Clean and comfortable. A bit noisy.

By on Apr 28, 2019

Review comment responded on Apr 29, 2019

Thank you very much for your "5 out of 5" review! We love clean and comfortable! Until next time, safe travels.

5
Families

The room was clean and neat. The property is close to public transportation and the customer representatives were very professional. It seemed a little strange that there was no iron in the room.

By on Apr 27, 2019

Review comment responded on Apr 27, 2019

Thank you very much for your "5 out of 5" review! We appreciate the feedback and hope to serve you again soon. Although we don't have irons and boards in the rooms, they are readily available from the desk. Thank you for choosing The St. Clair Hotel.

5
Families Families

Enjoyed my entire stay and loved the fact that it was pet friendly and doesnt charge for pets. Will indeed be back. Thank you so much!!

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Thank you very much for your "5 out of 5" review! We are delighted that you and your pet had a great stay and we look forward to serving you again soon. Until then, safe travels.

4
Everyone

By on Apr 25, 2019

Review comment responded on Apr 25, 2019

Thank you for taking the time to write a review. We appreciate the positive feedback and hope to serve you again soon.

The St. Clair Hotel – Magnificent Mile

162 East Ontario Street, Chicago, IL 60611