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Recent guest reviews

Very good price, Efficient check in process, front desk was helpful with questions regarding process, no deposit is a plus, overall exceptional experience. Will look to this hotel for future stays

The staff was extremely friendly (from check-in to encountering house keeping in the hallway). We had 2 California King beds that were very comfortable. However, our room was not tended to with a 3-night stay (advertised it would be cleaned once). The site also advertised a parking voucher (valet was on hold 2° to pandemic) but our vehicle did not fit their parking garage. No one was able to assist with a refund / new voucher.

The location was great & staff friendly. However the beds were extremely uncomfortable, water pressure was weak.

Great location

Room was tiny and the bathroom door wasn’t designed well so it didn’t provide any privacy. Almost no sound proofing and you heard everything in the hall, elevator, etc. Elevators were very slow and tiny…could barely hold 4 people. Bathrooms didn’t appear to be very clean and floors in the room were the same. Much nicer hotels in Chicago at this price point.

Never again! Don’t compromise because this property is slightly cheaper than the next best alternative. Although service was friendly and accommodating, the hotel itself is falling apart! We had to change rooms 3 times ( and I promise we’re not that picky normally)… all rooms were TINY, but we knew that based on prior reviews. The first room we got reeked of cigarette smoke and you could hear sirens from non stop ambulances (medical facilities nearby) as if they were in the room! The second room was okay so we settled in but discovered past midnight that the shower didn’t work (as in NO water came out)! So we requested a move and were offered a room on the same floor right next to the elevators. To avoid further issues we asked for another option which was two floors up. Desperate for sleep we said yes, but when I went for a shower the water never heated up beyond tepid! Too tired to complain, we stuck to this room but the next day we discovered how dirty it was (hair on the bedspread and in the shower that wasn’t ours) and that the water pressure kept going in and out! Which meant when you have soap on your face it’s not guaranteed you’ll be able to wash it off until the water decides to return!!!! The beds were comfortable and the coffee maker was useful. But really disappointed with this hotel overall. The elevator took FOREVER to close after you got in and selected your floor, and made the strangest noise as it went up/down, as though something was hitting the side.

Hotel was decorated well. Staff was friendly. Our king room however was beyond tiny.

Very clean room.

The property was surface remodeled. The quality of finishes was poor. The elevators felt like they might give out at any moment. I will admit I made this hotel selection by price but the clientele and amenties were awful. I dont recommend this property and will never stay here again.

Great location

Nice hotel

Close to things I wanted to do

Excellent location, nice clean rooms.

The staff was helpful and the room was clean. Perfect location in downtown Chicago for the right cost.

The Location and price was amazing The staff were Super Amazing but only thing that wasn't ok was the price for parking even a discount the price for parking for 2 days was $60 but We had an Amazing time

The location and value cannot be beat. The room was fine, no carpet, nothing lavish. Would have liked a desk or table and chair. Elevators small and slow but it is an old building. Plenty of food options within a block (not true of the Congress, where we have stayed before). Again, nothing fancy—but suited us fine.

I like the location of the hotel next to all points of interest.

East Ontario Street Chicago IL

Hotel highlights

  • Steps from Michigan Avenue and Northwestern Memorial Hospital
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Near North Side within a short walk of Grant Park, The St. Clair Hotel – Magnificent Mile is within a mile (2 km) of other popular sights such as Millennium Park. This 208-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and laundry facilities.


Dining

Order from room service to satisfy your hunger without leaving your room.


Rooms

All 208 rooms feature free local calls and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Hair dryers are also included. Housekeeping is available once per stay.


Property features

At The St. Clair Hotel – Magnificent Mile, guests have access to free WiFi in public areas and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and concierge services.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower, Smoke Free)

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

1 King Bed | Sleeps 3

Guest reviews for The St. Clair Hotel – Magnificent Mile

Everyone (28) Couples (15) Family (32)
5
Partner Couples

Very good price, Efficient check in process, front desk was helpful with questions regarding process, no deposit is a plus, overall exceptional experience. Will look to this hotel for future stays

By on Jan 18, 2022

3
Family

The staff was extremely friendly (from check-in to encountering house keeping in the hallway). We had 2 California King beds that were very comfortable. However, our room was not tended to with a 3-night stay (advertised it would be cleaned once). The site also advertised a parking voucher (valet was on hold 2° to pandemic) but our vehicle did not fit their parking garage. No one was able to assist with a refund / new voucher.

By on Jan 11, 2022

2
Family

The location was great & staff friendly. However the beds were extremely uncomfortable, water pressure was weak.

By on Nov 22, 2021

Review comment responded on Nov 22, 2021

Thanks for staying with us. We appreciate your feedback! - we'll work hard to fix the issue you experienced

5
Family

Great location

By on Nov 10, 2021

Review comment responded on Nov 13, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

Room was tiny and the bathroom door wasn’t designed well so it didn’t provide any privacy. Almost no sound proofing and you heard everything in the hall, elevator, etc. Elevators were very slow and tiny…could barely hold 4 people. Bathrooms didn’t appear to be very clean and floors in the room were the same. Much nicer hotels in Chicago at this price point.

By on Nov 8, 2021

Review comment responded on Nov 9, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Family

Never again! Don’t compromise because this property is slightly cheaper than the next best alternative. Although service was friendly and accommodating, the hotel itself is falling apart! We had to change rooms 3 times ( and I promise we’re not that picky normally)… all rooms were TINY, but we knew that based on prior reviews. The first room we got reeked of cigarette smoke and you could hear sirens from non stop ambulances (medical facilities nearby) as if they were in the room! The second room was okay so we settled in but discovered past midnight that the shower didn’t work (as in NO water came out)! So we requested a move and were offered a room on the same floor right next to the elevators. To avoid further issues we asked for another option which was two floors up. Desperate for sleep we said yes, but when I went for a shower the water never heated up beyond tepid! Too tired to complain, we stuck to this room but the next day we discovered how dirty it was (hair on the bedspread and in the shower that wasn’t ours) and that the water pressure kept going in and out! Which meant when you have soap on your face it’s not guaranteed you’ll be able to wash it off until the water decides to return!!!! The beds were comfortable and the coffee maker was useful. But really disappointed with this hotel overall. The elevator took FOREVER to close after you got in and selected your floor, and made the strangest noise as it went up/down, as though something was hitting the side.

By on Oct 25, 2021

4
Partner Couples

Hotel was decorated well. Staff was friendly. Our king room however was beyond tiny.

By on Oct 22, 2021

4
Family

Very clean room.

By on Sep 27, 2021

4
Everyone

By on Sep 6, 2021

2
Family

The property was surface remodeled. The quality of finishes was poor. The elevators felt like they might give out at any moment. I will admit I made this hotel selection by price but the clientele and amenties were awful. I dont recommend this property and will never stay here again.

By on Aug 24, 2021

Review comment responded on Sep 20, 2021

Good morning. We are so sorry for your unsatisfactory stay. Please reach out to us so that we can make this right for you.

The St. Clair Hotel – Magnificent Mile

162 East Ontario Street, Chicago, IL 60611
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