The Ritz-Carlton, Chicago

5.0 star property
Pet-friendly hotel with a full-service spa connected to a shopping center in Chicago

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Photo gallery for The Ritz-Carlton, Chicago

View from property
Lobby
View from property
Interior detail
Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
160 E Pearson Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪17 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

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Room options

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • Lake view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • City view
  • 1500 sq ft
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, Lake View (Hearing Accessible)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment, 2 Bedrooms

  • 1500 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Tower

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View

  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View

  • Lake view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Lakeside

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Double Beds, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, City View

  • City view
  • 418 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Lake View

  • Lake view
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, The Ritz-Carlton, Chicago is next to popular attractions like Michigan Avenue and Water Tower Place. This 434-room hotel welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chicago and also close to Lake Michigan and Chicago Riverwalk.

What's nearby

  • Water Tower Place - 1 min walk - 0.0 miles
  • Michigan Avenue - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 17 min walk - 0.9 miles
  • Millennium Park - 2 min drive - 1.2 miles
  • Navy Pier - 4 min drive - 1.5 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Gino's East - ‬5 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬2 min walk
  • ‪Garrett Popcorn Shops - ‬1 min walk
  • ‪Wildberry Pancakes and Cafe - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

Pet-friendly hotel with a full-service spa connected to a shopping center in Chicago
The Ritz-Carlton, Chicago features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 85.00 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include meeting rooms, a business center, and a computer station.
55-inch Smart TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of May 1, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on May 11, 2025 start from $565.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton, Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Water Tower Place. You'll also find Lake Michigan and Chicago Riverwalk less than a mile away.

Will I be able to park at The Ritz-Carlton, Chicago?

Yes, valet parking is offered for USD 85.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Ritz-Carlton, Chicago?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Ritz-Carlton, Chicago feature a casino at the property?

No, The Ritz-Carlton, Chicago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Chicago?

Yes, this hotel has an indoor pool.

What do couples enjoy most about The Ritz-Carlton, Chicago?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Chicago?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Chicago have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Chicago serves a full breakfast for a surcharge each morning at Torali Italian-Steak.

Does The Ritz-Carlton, Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Chicago for a fee of USD 250 per accommodation, per stay.

Are there connecting rooms at The Ritz-Carlton, Chicago?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Chicago?

The closest major airport to The Ritz-Carlton, Chicago is Chicago Midway Airport (MDW), which is 13.6 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Are there rooms with balconies at The Ritz-Carlton, Chicago?

No, at The Ritz-Carlton, Chicago, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton, Chicago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Chicago.

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

seherzada, Naperville

Disliked: Cleanliness, staff & service, property conditions & facilities
The chicken on my salad was raw. Staff messed up our bill and gave us someone else’s. They fixed it but no real apology. Overall, not the ritz experience I was expecting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jermaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Paul

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Horrible customer service from the check in manager. Room booked for 3 people. Sleep room only for two. Was lied about rollaway bed being available and would be complementary due to the sleeping arrangements not existing for 3. Rollaway bedding was not available. Was offered another room at a rate more than twice the rate paid originally. No one cared how my stay was during the stay or after. No one even asked during the checkout. This was a complete failure in customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Beautiful lobby and rooms! Beds are so soft can’t wait to come back again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jennifer

Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Ritz in Chicago

It was a vacation for my husband and I. Loved the stay, people, room, no complaints. Had a great time. Our waitor Jorge in the restaurant where we had our daily breakfast was awesome, very personable, couldn't ask for a better man. Everyone in the restaurant was great and friendly, including the bar area where we had nighly drinks. We will stay there again. Bellmen were great and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Ben

Stayed 1 night in Nov 2024

10/10 Excellent

William, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t wait to return
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like they really went out of their way to make me comfortable. Thank you to my friends in the lounge. The food in the lounge was also particularly good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We started coming to Chicago over past five years and the service at the Ritz is always excellent. We never stay anywhere but the ritz.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Stayed 3 nights in Nov 2024

8/10 Good

EDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in the city of Chicago to stay at
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Beth

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia A, Edinburg

Liked: Cleanliness, staff & service, property conditions & facilities
Was perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024