The Ritz-Carlton, Chicago

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Chicago

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chicago

Bar (on property)
Lobby
Lobby
Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Gym

Explore the area

View in a map
160 E Pearson Street, Chicago, IL, 60611
  • Place, Water Tower Place
    ‪1 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(20 reviews)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 418 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Lake View

  • 410 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, City View

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 1000 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, City View

  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 2 Bedrooms

  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms

  • 1500 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lake View (Hearing Accessible)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • 380 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • 1000 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • 380 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, The Ritz-Carlton, Chicago is adjacent to Michigan Avenue and within a 10-minute walk of other popular attractions like State Street. This 5-star hotel has 434 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chicago and also close to Lake Michigan and Chicago Riverwalk.

What's nearby

  • Water Tower Place - 1 min walk - 0.0 miles
  • 875 North Michigan Avenue - 2 min walk - 0.1 miles
  • Northwestern Memorial Hospital - 2 min walk - 0.1 miles
  • Museum of Contemporary Art Chicago - 2 min walk - 0.1 miles
  • Michigan Avenue - 2 min walk - 0.1 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Garrett Popcorn Shops - ‬1 min walk
  • ‪Wildberry Pancakes & Cafe - ‬1 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬1 min walk
  • ‪Francesca's On Chestnut - ‬2 min walk

About this property

The Ritz-Carlton, Chicago

Luxury hotel with a full-service spa connected to a shopping center in Chicago
The Ritz-Carlton, Chicago features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 85.00 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
55-inch Smart TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on Jan 2, 2026 start from $370.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton, Chicago?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and State Street. You'll also find Lake Michigan and Chicago Riverwalk less than a mile away.

Is parking available on site at The Ritz-Carlton, Chicago?

Yes, valet parking is offered for USD 85.00 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at The Ritz-Carlton, Chicago?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does The Ritz-Carlton, Chicago feature a casino at the property?

No, The Ritz-Carlton, Chicago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Chicago?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Ritz-Carlton, Chicago?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Ritz-Carlton, Chicago?

No, there isn't a spa tub at this hotel.

Does The Ritz-Carlton, Chicago have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Chicago serves a full breakfast for a surcharge each morning at Torali Italian-Steak.

Does The Ritz-Carlton, Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Chicago for a fee of USD 250 per accommodation, per stay.

Are there connecting rooms at The Ritz-Carlton, Chicago?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Chicago?

The closest major airport to The Ritz-Carlton, Chicago is Chicago Midway Airport (MDW), which is 13.6 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Are there rooms with balconies at The Ritz-Carlton, Chicago?

No, at The Ritz-Carlton, Chicago, there aren't any guestrooms that list a balcony.

Does The Ritz-Carlton, Chicago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Chicago.

Reviews

The Ritz-Carlton, Chicago Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness
the property was fine, character-less but fine
Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Stayed 4 nights in Aug 2025

4/10 Poor

Peter

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel that definitely not 5 star in any respect
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel
Stayed 4 nights in Aug 2025

6/10 Okay

James

Disliked: Property conditions & facilities
Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Autumn

Traveled with partner
Liked: Amenities
It was exceptional as always!
Stayed 2 nights in Aug 2025

6/10 Okay

Braulio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY
Stayed 1 night in Aug 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Jane

Stayed 1 night in Jul 2025

6/10 Okay

David

Stayed 4 nights in Jul 2025

4/10 Poor

Griselda

Disliked: Cleanliness, amenities
Bad customer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Chicago

Wonderful stay with 5 star service. Exceptionally clean and modern.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Dear Ritz-Carlton Team, I wanted to take a moment to express my sincere gratitude for what was truly an unforgettable experience during my recent stay. Having stayed in hundreds of hotels over the years, I can confidently say that nothing has ever come close to the level of service, hospitality, and excellence I encountered at your property. From the moment I arrived, every team member I interacted with was exceptionally respectful, attentive, and kind. The service was seamless and made me feel genuinely cared for at every turn. The food was outstanding full of flavor and beautifully presented and it added to the overall sense of luxury and comfort that defined my stay. I can say without hesitation that this is now the only hotel I’m willing to stay at when I travel. Thank you for having me. I look forward to returning and experiencing this exceptional level of care and luxury again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leslie

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time here ! All the shopping was amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lobby being on the 12th floor was a little different. Staff all very nice - not quite Four Seasons level but still pleasant and friendly. Really enjoyed the pool and dry sauna on the 11th floor, though regrettably the steam sauna was down for repair. One odd thing - the bathroom in our bedroom (I was there with my two kids), which has no lock, is one common area with the shower and toilet. So make a note - bathroom is one person at a time. No brushing your teeth while your kids use the can or shower (glass walled shower).
Stayed 3 nights in Jun 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Stayed 4 nights in Jun 2025

10/10 Excellent

Maxim

Stayed 1 night in May 2025

10/10 Excellent

Naemah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, condition and service, we enjoyed every night of our stay. Thank you Ritz Carlton Chicago you are the best.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel line. Period.
Stayed 4 nights in Feb 2025

10/10 Excellent

Fedja

Stayed 1 night in May 2025