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The Ritz-Carlton, Chicago

5.0 out of 5.0

Recent guest reviews

Was not worth the price. Roomed in much nicer places for less. Check in was 3 hours late and still someone was in the room cleaning when we walked in.

Everything, especially the Swimming Pool and the lobby.

The staff was great! Everyone was very helpful all the time. There is nothing 5 star about this hotel. At the very most it’s a 4 star. The bed was horrible!!!! I woke up with shoulder and back pain. Before I booked the hotel I read some reviews and all of them are true. I would never recommend nor stay at this hotel again.

What can I say its the Ritz! Amazing service and place.

Love this hotel and staff! Love Chicago! Everyone very friendly!

Very nice hotel staff friendly and helpful. Great location. Glasses were not restocked in the room left used ones

Location and view are superb. Clean. New refurbishment was needed and worth it.

Excellent hotel, near shopping and beach. Rooms are top notch with an excellent staff. Would easily stay there again.

Great location, great hotel and great staff. We had a very pleasant staying ,would go again.

A quick stay but ritz makes a difference and the staff are very professional.

Stayed for a few days for work and due to the weather had to extend my stay. The staff was wonderful. Highly recommend

Great food, outstanding service, close to all the action. Kid Friendly!

The location is perfect - which drew us to the hotel to begin, but, the attention by the staff and the welcoming and gorgeous aura, at first glance, was the first attention getter for us. The bar area turned out to be a great place to relax and take in the beauty of the renovation, and, the convenience of the Concierge and front desk was great without being intrusive. We had the pleasure of a ride in the hotel car and learned about several local goodies from our driver, Aaron. I would recommend this Ritz Carlton to anyone and would hope to return to enjoy the spa and restaurant another time.

The service was wonderful and we had a great view of the lake from our room. The kids loved the candy cart. The pool was too cold for them, and there is no hot tub, so they were a bit disappointed, but the adults enjoyed it.

160 E Pearson Street Chicago IL

Hotel highlights

  • Steps from Water Tower Place and Chicago Water Tower
  • Onsite dining
  • Spa
  • Indoor pool

Located in Near North Side, The Ritz-Carlton, Chicago is next to popular attractions like Water Tower Place and Chicago Water Tower. This 434-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chicago, and also a short walk from John Hancock Center and Michigan Avenue.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service.


Rooms

A Smart TV comes with cable channels and a DVD player, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, a safe, and a phone.


Property features

At The Ritz-Carlton, Chicago, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 71.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and a business center.

Room options

Club Room, 1 King Bed, Lake View

King 1 | Sleeps 3

Club Room, 1 King Bed, City View

King 1 | Sleeps 2

Room, Lake View

King 1 | Sleeps 3

Room, 2 Double Beds, City View

Full 2 | Sleeps 4

Guest reviews for The Ritz-Carlton, Chicago

Everyone (24) Couples (11) Business (7) Family (13) Friends (4)
2
Partner Couples

Was not worth the price. Roomed in much nicer places for less. Check in was 3 hours late and still someone was in the room cleaning when we walked in.

By on May 29, 2019

5
Everyone

By on May 24, 2019

5
Family with small children

Everything, especially the Swimming Pool and the lobby.

By on May 21, 2019

4
Everyone

By on May 20, 2019

1
Families

The staff was great! Everyone was very helpful all the time. There is nothing 5 star about this hotel. At the very most it’s a 4 star. The bed was horrible!!!! I woke up with shoulder and back pain. Before I booked the hotel I read some reviews and all of them are true. I would never recommend nor stay at this hotel again.

By on Apr 22, 2019

4
Everyone

By on Mar 22, 2019

5
Everyone

By on Feb 24, 2019

5
Families Families

What can I say its the Ritz! Amazing service and place.

By on Feb 10, 2019

5
Everyone

Love this hotel and staff! Love Chicago! Everyone very friendly!

By on Jan 8, 2019

5
Everyone

By on Jan 7, 2019