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Best Western River North Hotel

3.0 out of 5.0

Recent guest reviews

The concierge/supervisor made our stay at the hotel enjoyable!

I have to say it was a little disappointing for me after checking good reviews, that is no so good like many people said! No, it's not that bad, and I do not know if the problem was only in my room, but the air conditioning made a very loud and annoying noise, I woke up several times in the middle of the night because of that, I stayed on the third floor and when the elevator opened the door I already smelled a musty that I really didn't like and my room also had that smell, but less than in the corridors ... These were the two points that really disappointed me, and I think they should be mentioned , But other than that the room cleaning was good, the bathroom although small had a good shower and the bed was comfortable ... The staff was very nice and I got a free parking that was the point that I decided for this hotel Another point that I have to mention is location! Very good, walking distance to magnificent mile and great restaurants.

The proximity of the hotel is very good from the shopping district. Comfortable room. However, there is no refrigerator in the room. Ice machine is in the hallway, though.

Would recommend. Small rooms, but perfect for weekend stay

The old portion of the hotel has no noise insulation. !st. night street noise and from the room above. The next day I asked mr. Andre to move us to another more quiete room so he did. Street noise improved but the above room the same problem people with heavy walking to almost mid night. We were there times before and we did not had this kind of problem (noise) because the new area is more noise insulated. Mr. Andre thank you for try to help.

The hotel itself was fine, a little on the older side but very conveniently located to walk to the Riverwalk, lots of L stops, and the Navy Pier. The staff was amazing and really nice except for one clerk on in the late night/early morning shift. Lobby has internet, a printer, and coffee and tea available all the time which is a nice perk. It was really expensive the weekend I stayed because of a bunch of events but for a more reasonable price, it's a good value.

Just a one night stay but good location and parking. Comfortable rooms. Would recommend

Cool staff and parking attendant....... Few blocks from the Mile...

Great location, lots of good places to eat in walking distance. Short walk to the red line for those going to Wrigley. However, Wifi was horrible and be careful with the vending machines.

This Best Western is newly renovated. It is clean, the linens are wonderful, and the location was perfect for us. The staff were very friendly, and we never had to wait for assistance. Thanks for the lobby coffee and tea. Our room was quiet, secure, and fashionable.

As soon as I arrived in the lobby, I had a sinking feeling. The hotel is rather dingy, sort of dirty and feels creepy. If dingy, dirty and creepy sounds appealing, you have found the right place. The rooms weren't filthy and the beds turned out not to bite (for which I was relieved). Room service is a pizza place downstairs, food served on paper plates. Would I stay here again? No. If it was free? No. Absolutely not ever again.

This was a trip to take in Art Museums. We were in walking distance of all the places we decided to visit. Also close to the Best Pizza in town. Loved the free parking!! A great visit to Chicago.

Squeeky beds. Had to call desk and change rooms. This was accomplished without a problem. Rooms were very small. Entrance and ambiance was more like a motel, not like a hotel.

Location is great. Walking distance from the center. Hotel is old and needs major improvements. Room was clean. Free Parking is a plus.

Excellent location and perfect hotel services. Will definitely visit again.

This hotel more than met our expectations. I had never been to Chicago before and had no idea where the hotel was located in regards to anything else. The location was fantastic. The biggest plus was the free parking for guests. Walking distance to nearby restaurants and the indoor pool and well as comfortable rooms were also pluses. Only minus would be no free breakfast and the lobby was extremely hot. The staff was wonderful.

This hotel currently is being renovated. The free parking is nice and the location is excellent. Good restaurants are within walking distance. The room was comfortable and clean. Everything here is basic. If you can get a room here at a low price, it is worth it.

Older hotel, but fine for our visit. Part of our floor was under construction, but we never heard anything. Front desk personnel were all very friendly & accommodating. Slow draining tub took two attempts to fix, but then was fine the remainder of our stay. TV remote seemed to need batteries and they had another one to our room within minutes. Security guy was great! He was helpful, fun and super nice. Plenty of places within walking distance. One downside was that we had to go outside in order to get from our room to the lobby or restaurant (separate entrances). Wouldn't be a big deal except it was between about 8 - 25 degrees and there was snow during our entire stay so you had to bundle up and put on boots. Would definitely stay there again.

i picked this hotel based on price, free parking and indoor pool not having a clue about chicago locations. it was perfect. within walking distance of 3 fantastic restaurants. so thankful for that free parking. the staff were fantastic from checkin to checkout. both rooms were in great condition. and even thou part of the floor we were on was undergoing construction, we never heard a thing. next trip to chicago, we will stay here again.

My stay was very nice and the location of the hotel is perfect to get every where in Chicago!

Room options

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 4

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

King 1 | Sleeps 4