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Recent guest reviews

The design is unlike any hotel I have been in. I loved that our rooms were not down a straight hallway but that there was an alcove. It makes it quieter. I loved the rooftop terrace as way to relax from the end of the day. It was clean. Staff was friendly. And we walked everywhere except the airport. They call & arrange a cab approx $35-40.

Everything was fine!

Going outside on the roof

The pool could use better filtration system. The water had a tint and a smell to it. The rooms where clean but smell too much to deodorant covering other smells.

Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels

Check in was fast staff was friendly and parking was the best.

It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa

Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in

I like that they were able to assist with check in

Great pool, helpful staff. But loud and clanging AC in room. Switched rooms, wasn’t much better.

Room was clean but kind of run down. Parking structure actually smelled pretty bad. Staff in parking area and main hotel were very helpful and friendly. Free ice cream was a nice treat.

We loved the Pool and location was great staff was friendly as well

Very nice and very fancy. I recommend booking this hotel through Orbitz. You will earn more rewards.

W Ohio St Chicago IL

Hotel highlights

  • Walking distance to State Street and Chicago Riverwalk
  • Free WiFi in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Chicago within a short walk of Michigan Avenue, Best Western River North Hotel is within a mile (2 km) of other popular sights such as Water Tower Place. This 150-room hotel has conveniences like a restaurant, an indoor pool, and a gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Guests staying at Best Western River North Hotel enjoy an indoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 49 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Premium Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western River North Hotel

Everyone (7) Couples (2) Family (6)
4
Family

The design is unlike any hotel I have been in. I loved that our rooms were not down a straight hallway but that there was an alcove. It makes it quieter. I loved the rooftop terrace as way to relax from the end of the day. It was clean. Staff was friendly. And we walked everywhere except the airport. They call & arrange a cab approx $35-40.

By on Jun 30, 2022

Review comment responded on Jun 30, 2022

Thank you Kristina for taking the time to review your stay with us. Thank you for the 4/5 rating! Thank you for highlighting the friendly staff, centralized location and rooftop terrace/pool/fitness center. We look forward to seeing you back soon. Safe Travels.

4
Everyone

Everything was fine!

By on Apr 22, 2022

Review comment responded on May 5, 2022

Thank you for taking the time to provide feedback, it is greatly appreciated. We are glad to hear that you enjoyed your stay with us in downtown Chicago! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach out!

5
Family

Going outside on the roof

By on Sep 21, 2021

Review comment responded on Sep 22, 2021

So glad that you enjoyed the skydeck. It is pretty cool place to be.

3
Family Family with small children Friends

The pool could use better filtration system. The water had a tint and a smell to it. The rooms where clean but smell too much to deodorant covering other smells.

By on Jul 10, 2021

4
Friends

Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels

By , from Minnesota on Sep 7, 2020

Review comment responded on Sep 9, 2020

Thank you for reviewing your stay with us! We're happy you enjoyed our staff and found our parking to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

4
Partner Couples

Check in was fast staff was friendly and parking was the best.

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thank you for taking the time to provide feedback! We greatly appreciate your kind words about our staff and we are glad to hear you were able to take advantage of our discounted parking, the most affordable in Downtown Chicago! We are always happy to hear that a guest stay with us was enjoyable and we hope to see you again soon! Best,

5
Everyone

It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear our experience with our staff was great. We apologize for not offering a spa at out hotel, we do offer an indoor heated pool for our guests with our fitness center and outside patio. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager

4
Partner Couples

Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in

By on Dec 25, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed the speed out your check in and our tea selection in the lobby. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager

3
Everyone

By on Nov 9, 2019

Review comment responded on Nov 10, 2019

Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. Your satisfaction is important to us and we hope we will get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant front Office Manager

3
Everyone

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Good Evening, Thank you for taking the time to provide feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope to see you again soon. Best, Jabig Valentin Assistant Front Office Manager

Best Western River North Hotel

125 W Ohio St, Chicago, IL 60654
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