The design is unlike any hotel I have been in. I loved that our rooms were not down a straight hallway but that there was an alcove. It makes it quieter. I loved the rooftop terrace as way to relax from the end of the day. It was clean. Staff was friendly. And we walked everywhere except the airport. They call & arrange a cab approx $35-40.
Everything was fine!
Going outside on the roof
The pool could use better filtration system. The water had a tint and a smell to it. The rooms where clean but smell too much to deodorant covering other smells.
Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels
Check in was fast staff was friendly and parking was the best.
It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa
Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in
I like that they were able to assist with check in
Great pool, helpful staff. But loud and clanging AC in room. Switched rooms, wasn’t much better.
Room was clean but kind of run down. Parking structure actually smelled pretty bad. Staff in parking area and main hotel were very helpful and friendly. Free ice cream was a nice treat.
We loved the Pool and location was great staff was friendly as well
Very nice and very fancy. I recommend booking this hotel through Orbitz. You will earn more rewards.
Located in Downtown Chicago within a short walk of Michigan Avenue, Best Western River North Hotel is within a mile (2 km) of other popular sights such as Water Tower Place. This 150-room hotel has conveniences like a restaurant, an indoor pool, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.
32-inch flat-screen TVs come with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
Guests staying at Best Western River North Hotel enjoy an indoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 49 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
The design is unlike any hotel I have been in. I loved that our rooms were not down a straight hallway but that there was an alcove. It makes it quieter. I loved the rooftop terrace as way to relax from the end of the day. It was clean. Staff was friendly. And we walked everywhere except the airport. They call & arrange a cab approx $35-40.
Everything was fine!
Thank you for taking the time to provide feedback, it is greatly appreciated. We are glad to hear that you enjoyed your stay with us in downtown Chicago! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of any assistance in the future, please do not hesitate to reach out!
Going outside on the roof
So glad that you enjoyed the skydeck. It is pretty cool place to be.
The pool could use better filtration system. The water had a tint and a smell to it. The rooms where clean but smell too much to deodorant covering other smells.
Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels
Thank you for reviewing your stay with us! We're happy you enjoyed our staff and found our parking to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!
Check in was fast staff was friendly and parking was the best.
Thank you for taking the time to provide feedback! We greatly appreciate your kind words about our staff and we are glad to hear you were able to take advantage of our discounted parking, the most affordable in Downtown Chicago! We are always happy to hear that a guest stay with us was enjoyable and we hope to see you again soon! Best,
It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa
Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear our experience with our staff was great. We apologize for not offering a spa at out hotel, we do offer an indoor heated pool for our guests with our fitness center and outside patio. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager
Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in
Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed the speed out your check in and our tea selection in the lobby. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager
Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. Your satisfaction is important to us and we hope we will get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant front Office Manager
Good Evening, Thank you for taking the time to provide feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope to see you again soon. Best, Jabig Valentin Assistant Front Office Manager
Thank you Kristina for taking the time to review your stay with us. Thank you for the 4/5 rating! Thank you for highlighting the friendly staff, centralized location and rooftop terrace/pool/fitness center. We look forward to seeing you back soon. Safe Travels.