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Recent guest reviews

Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels

Check in was fast staff was friendly and parking was the best.

It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa

Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in

I like that they were able to assist with check in

Great pool, helpful staff. But loud and clanging AC in room. Switched rooms, wasn’t much better.

Room was clean but kind of run down. Parking structure actually smelled pretty bad. Staff in parking area and main hotel were very helpful and friendly. Free ice cream was a nice treat.

We loved the Pool and location was great staff was friendly as well

Very nice and very fancy. I recommend booking this hotel through Orbitz. You will earn more rewards.

Only wish parking were free. Otherwise, it’s clean, plenty of towels, helpful staff.

It was a wonderful experience. The rooms were clean and sharp. The entire staff was helpful, cheerful and made each of us feel very welcome. Be sure you make time to chat with Warren Pope the Concierge. He was so passionate about his job, making sure we knew exactly where to go to have the best experience during our short stay. This hotel will be our HOME away from home for any future stays in Chicago. There were so many places within walking distance we didnt have time to investigate but look forward to on our next trip. And parking rates are very reasonable!!

You cannot go wrong with this hotel. Price is great, parking is cheapest at 25 per day, staff is very nice and professional, location is perfect walking distance from most everything. Our favorite hotel for sure

I had no issues and when I had breakfast in the hotel dining room, I was pleasantly surprised by the qualilty of my meal. The food was delicious!! I would recommend the hotel and having a meal in the dining room!

Definitely recommend this place and will stay here again in the future. The hotel staff was extremely friendly and helpful--especially the concierge! Our room didn't have a microwave but he happily heated our food up for us when we asked him. The location was perfect and it was very easy to walk to the magnificent mile from our room. Highly recommend this place!

My experience was great! I can not complain about the room and staff. But I am highly disappointed with parking, the fact that we had to pay for parking was totally annoying. I feel as if the hotel should at least provide something to their customers. Parking in Chicago was overall expensive, the least the hotel should of provided was free parking.

Within walking distance to many restaurants. Well monitored security. Employees were well groomed and easily identifiable. Did not spend much time in hotel since I was there for a conference.

W Ohio St Chicago IL

Hotel highlights

  • Walking distance to State Street and Chicago Riverwalk
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in River North within a short walk of Michigan Avenue, Best Western River North Hotel is within a mile (2 km) of other popular sights such as Water Tower Place. This 150-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

The 150 rooms have an array of amenities, including coffee makers, free newspapers, and free local calls. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include safes and ironing boards.


Property features

Guests staying at Best Western River North Hotel enjoy an indoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 25 per night. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 3

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 4

Premium Suite, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 4

Guest reviews for Best Western River North Hotel

Everyone (12) Couples (2) Family (4)
4
Friends

Understanding staff good location, I hope hey had more parking spots but at least they have it in a cheaper rate than other hotels

By , from Minnesota on Sep 7, 2020

Review comment responded on Sep 9, 2020

Thank you for reviewing your stay with us! We're happy you enjoyed our staff and found our parking to be a good value. Your feedback is greatly appreciated; we hope you'll stay with us again on your next visit to Chicago!

4
Partner Couples

Check in was fast staff was friendly and parking was the best.

By on Feb 16, 2020

Review comment responded on Feb 16, 2020

Thank you for taking the time to provide feedback! We greatly appreciate your kind words about our staff and we are glad to hear you were able to take advantage of our discounted parking, the most affordable in Downtown Chicago! We are always happy to hear that a guest stay with us was enjoyable and we hope to see you again soon! Best,

5
Everyone

It was very comfortable and cozy the staff was very nice the pool was not heated and there was no spa

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear our experience with our staff was great. We apologize for not offering a spa at out hotel, we do offer an indoor heated pool for our guests with our fitness center and outside patio. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager

4
Partner Couples

Hot tea in the lobby was a nice feature. Parking was cheap. Fast check in

By on Dec 25, 2019

Review comment responded on Dec 27, 2019

Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that you enjoyed the speed out your check in and our tea selection in the lobby. We appreciate any and all feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope we get to see you soon! Best, Jabig Valentin Assistant Front Office Manager

3
Everyone

By on Nov 9, 2019

Review comment responded on Nov 10, 2019

Good Evening, Thank you for taking the time to provide feedback on your recent stay with us. Your satisfaction is important to us and we hope we will get to see you again on your next trip to Chicago. Best, Jabig Valentin Assistant front Office Manager

3
Everyone

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Good Evening, Thank you for taking the time to provide feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope to see you again soon. Best, Jabig Valentin Assistant Front Office Manager

5
Friends

I like that they were able to assist with check in

By on Aug 16, 2019

Review comment responded on Aug 17, 2019

Good Evening, Thank you for taking the time to provide feedback to ensure a better guest experience in the future. Your satisfaction is important to us and we hope to see you again soon. Best, Jabig Valentin Assistant Front Office Manager

3
Family with small children Family

Great pool, helpful staff. But loud and clanging AC in room. Switched rooms, wasn’t much better.

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Hello, Thank you for taking the time to provide feedback! Any and all feedback is used to ensure quality customer care in the future. We are happy to hear that you enjoyed our location in the heart of beautiful downtown Chicago and that our staff met your expectations. We apologize that you experienced difficulties with your amenities during your stay with us. We appreciate you bringing this to our attention and we will have this addressed. We hope to see you again on your next trip to Chicago!

4
Business Business

Room was clean but kind of run down. Parking structure actually smelled pretty bad. Staff in parking area and main hotel were very helpful and friendly. Free ice cream was a nice treat.

By on Jun 19, 2019

Review comment responded on Jun 21, 2019

Hello, Thank you for taking the time to provide feedback! Any and all feedback is used to ensure quality customer care in the future. We apologize that you experienced difficulties with our facilities during your stay with us. We will pass on these comments to the appropriate departments. We appreciate the kind words about our staff. At our property we strive for quality customer care and it is great to hear that we are meeting guest expectations. We hope we are given another opportunity to provide you with a superior hospitality experience. Best,

4
Everyone

By on May 17, 2019

Review comment responded on May 17, 2019

Thank you for taking the time to provide feedback! We are happy to hear that you enjoyed your stay with us and we hope to see you again soon! Best,

Best Western River North Hotel

125 W Ohio St, Chicago, IL 60654
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