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Best Western River North Hotel

2.5 star property
Hotel with a rooftop terrace, 8-minute walk to Michigan Avenue

Choose dates to view prices

Photo gallery for Best Western River North Hotel

Rooftop terrace
Indoor pool
Reception
Bar (on property)
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

View in a map
125 W Ohio St, Chicago, IL, 60654
  • Place, State Street
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(97 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(97 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, pillowtop beds, in-room safe, desk

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 500 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of Michigan Avenue, Best Western River North Hotel is within a mile (2 km) of other popular sights such as Water Tower Place. This 150-room hotel has conveniences like a restaurant, an indoor pool, and a gym.

What's nearby

  • State Street - 3 min walk - 0.2 miles
  • Michigan Avenue - 8 min walk - 0.5 miles
  • Chicago Riverwalk - 10 min walk - 0.5 miles
  • Water Tower Place - 12 min walk - 0.7 miles
  • Millennium Park - 14 min walk - 0.8 miles

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk
  • ‪Zarella Pizzeria & Taverna - ‬3 min walk
  • ‪Sushi-San - ‬3 min walk

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, 8-minute walk to Michigan Avenue
Guests staying at Best Western River North Hotel enjoy an indoor pool, a gym, and a rooftop terrace. Self parking is offered for USD 52 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include free WiFi in public areas, coffee/tea in a common area, and express check-out.
50-inch flat-screen TVs come with cable channels and pay movies. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (USD 52 per day; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Frequently asked questions

What's there to see within easy reach of Best Western River North Hotel?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and State Street. You'll also find Chicago Riverwalk and Millennium Park less than a mile away.

How much does it cost to stay at Best Western River North Hotel?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at Best Western River North Hotel on Dec 7, 2025 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western River North Hotel?

Yes, parking is offered for USD 52 per day with in/out privileges. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 1 space per unit.

Does Best Western River North Hotel feature a casino at the property?

No, Best Western River North Hotel doesn't have a casino.

Will I find an indoor pool at Best Western River North Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:30 AM and 10:00 PM.

Is Best Western River North Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Best Western River North Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western River North Hotel have a restaurant that serves breakfast?

Yes, Best Western River North Hotel serves a cooked-to-order breakfast for a surcharge each morning at Pizzeria Ora.

Does Best Western River North Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western River North Hotel though service animals are welcome.

Are there connecting rooms at Best Western River North Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western River North Hotel?

The closest major airport to Best Western River North Hotel is Chicago Midway Airport (MDW), which is 13.1 mi away (34 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.7 mi away (35-minute drive).

Are there rooms with balconies that I can book at Best Western River North Hotel?

No, there aren't any guestrooms with balconies at Best Western River North Hotel.

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1015 reviews
Rating 8 - Good. 248 out of 1015 reviews
Rating 6 - Okay. 163 out of 1015 reviews
Rating 4 - Poor. 77 out of 1015 reviews
Rating 2 - Terrible. 92 out of 1015 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Tampa

Stayed 1 night in Oct 2025

8/10 Good

Ivan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Pavel

Traveled with family
Liked: Cleanliness, amenities
Clean.
Stayed 2 nights in Aug 2025

8/10 Good

Sachin

Liked: Cleanliness, staff & service
Elevator was a bit bad, everything else was good and just worked for me
Stayed 4 nights in Aug 2025

10/10 Excellent

Lesli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and i stayed for 3 nights, so so nice, pool and terrace are perfect relaxing options. workers are super friendly especially Wallis, he was so kind and very helpful and welcoming, he gave us advice and helped us if we needed it!! very nice restaurant too, yummy food and kind workers!
Stayed 3 nights in Aug 2025

8/10 Good

Krystal

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Marie, Akron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The terrace by the pool offered a beautiful view. The lobby where you check in was air conditioned and updated. Unfortunately, we weren’t in the lobby for our stay. The pictures the hotel provides were taken very strategically and misleading as a result. Our room was in a second building and we were directed to go back outside to enter that building through a different entrance; we found out later taking the elevator to 4th floor has bridge to that building. The building was run down and not air conditioned. As a result, the hallways and elevators were hot, humid, and very uncomfortable to walk through. The building itself was lacking routine maintenance which was reflected in chipped and peeling paint, with walls full of dings and scrapes. The hallways also smelled like urine, which also could be smelled in our individual room. The mattress needed replaced; it was a soft mattress on the platform which cause you to sink into it, providing no support. There was also no mini-fridge in the room so we were forced to waste our leftovers and had no place to keep drinks cold. The vending machine on our floor was out of service. The cup dispenser attached to the water dispenser in the “fitness room” was empty. I have to come to Chicago regularly for healthcare and will never choose this location again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good,no problems. There was no refrigerator.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Lottie

Traveled with family

Needs some serious updating

Upon entry into the elevator it was hot slow dirty and very small. The hallways had an awful smell. I asked n paid for a city view and I got a view of some dirty old buildings. The room itself was clean but needs updating,beds were comfortable but did not have a fridge or microwave. We had a girls night out with a 7 yr old granddaughter and she says if we had no other choice we would stay again. I think it’s over priced and u have to pay extra for parking with not enough parking spots. The best was the roof top deck with a nice view but it closed at 10.
Night deck view
Day deck view
Swimming pool
Stayed 1 night in Aug 2025

4/10 Poor

Darby

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival I was informed that our reservation was not in their system. I pulled it up on my account and then the hotel no longer had the rooms we requested available. We settled for two separate rooms. The rooms were also very outdated and the building was bordering on abandoned. The elevator barely worked. One of our rooms key readers battery died (?) so we were locked out. I had to go down to the lobby 3 times before someone actually came to fix it. The ac went out in one room on our last morning. Overall would rather go somewhere else next time. Wallace the kind man working was debatably the only redeeming quality of this place. He is a gem.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool and rooftop lounge. Could have been more helpful about helping us find transportation and bus routes.
Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ranee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sylvia

Stayed 5 nights in Jul 2025

6/10 Okay

Kim, Chantilly

Traveled with partner
Disliked: Cleanliness
Great location
Stayed 2 nights in Jul 2025

8/10 Good

ALI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. I like the quiet. I like the hospitality.
Stayed 2 nights in Jul 2025

10/10 Excellent

myrlin

Stayed 1 night in Jul 2025

2/10 Terrible

Anastacia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did like that the hotel has pretty good room service and pretty good prices. The rooftop terrace has a pretty decent view. But the room was ugly. The bed was on the floor. The pool is dirty and old pretty much a rundown place in a really nice area
Pool
Room
Pool
Stayed 2 nights in Jul 2025

8/10 Good

Clare, Brough

Traveled with family
Liked: Cleanliness, staff & service
Good budget hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2025

8/10 Good

Rihana

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

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