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Recent guest reviews

Overnight airport stay

stayed here so i could get a swim in on a busy work trip and it was closed - long term - should have been notified prior to booking

i call to be sure the pool it was open and it wasn't. They told me , its gonna be open for the day of my reservation and it was a lie. I ask for a crib for my baby and i never get it ether. the hotel look great in pictures but is still under construction. there a lot of spaces super old and with no treatment at all. The restaurant just had two things in the menu at night and no kids menu even when they put it in the table. I just dont recommend to families maybe just one person in business trip to one night.

The location was close to the airport. The amenities were close.

I got charged another fee 60.00 for no reason and my reservations was canceled too

Everything was very nice and clean. The bed was comfortable the only complaint is that there is no mini fridge in the room.

I bought 3 cold sandwiches and a small bottle of coke from the front desk as I arrived late at around 9:50 pm. I got charged $35.96 on my room bill. That is $10 per sandwich and $6 for the coke.This is price gouging at it’s best with at least a 300% markup from regular retail prices.

Nice pool area, great hotel bar to hang out at. Very clean rooms and front desk staff were fantastic. Rooms had some issues with temp control (it was very hot and humid in Chicago when we were there), and had a hard time cooling it down like we wanted. But otherwise can’t complain. Wish parking and WiFi were not extra add-one!

The hotel was nice but farther from the airport than I expected. It was not a good experience taking the shuttle bus from the airport to the hotel. There was a long wait time and the bus was very crowded. I will note do this again.

While my family was stranded at the airport, we chose to stay at this hotel instead of trying to sleep on airport chairs and floors. Great location, caring/helpful staff, and a nice selection of “emergency amenities.” The only things missing were a fridge to store the leftovers we were bringing along as snacks, a microwave to heat them, and/or food available on-property after 11pm.

Everything was excellent nice and quiet. Clean service was very good.

The extra charges for parking and WiFi are outrageous. There was construction around my room with noise. They were stupidly fussy about changing my room because booked thru Orbitz.

Exhorbitant charges for parking and internet. Rooms were clean

West Higgins Road Chicago IL

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Located in O'Hare, Marriott Chicago O'Hare is within 2 miles (3 km) of sights such as Rivers Casino and Donald E. Stephens Convention Center. This 470-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and a free airport shuttle.


Dining

This hotel is home to a restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 470 soundproofed rooms provide coffee makers, free weekday newspapers, and safes. 37-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries, and pillowtop beds with pillow menus ensure a restful night. Other standard amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

At Marriott Chicago O'Hare, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 32 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 2 Double Beds, View, Poolside

2 Double Beds | Sleeps 4

Room, 1 King Bed, View, Poolside

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Marriott Chicago O'Hare

Everyone (23) Couples (19) Business (22) Family (26) Friends (10) Other (13)
3
Family

Overnight airport stay

By on Sep 8, 2021

1
Business Business

stayed here so i could get a swim in on a busy work trip and it was closed - long term - should have been notified prior to booking

By on Aug 20, 2021

2
Family with small children

i call to be sure the pool it was open and it wasn't. They told me , its gonna be open for the day of my reservation and it was a lie. I ask for a crib for my baby and i never get it ether. the hotel look great in pictures but is still under construction. there a lot of spaces super old and with no treatment at all. The restaurant just had two things in the menu at night and no kids menu even when they put it in the table. I just dont recommend to families maybe just one person in business trip to one night.

By on Jul 13, 2021

5
Everyone

By on Jul 4, 2021

4
Family

The location was close to the airport. The amenities were close.

By , from ATLANTA on Oct 19, 2020

Review comment responded on Oct 20, 2020

Thank you for your feedback

1
Family

I got charged another fee 60.00 for no reason and my reservations was canceled too

By , from Minneapolis MN on Jul 31, 2020

5
Everyone

By on Nov 25, 2019

5
Everyone

By on Nov 17, 2019

4
Everyone

By on Oct 20, 2019

5
Family

Everything was very nice and clean. The bed was comfortable the only complaint is that there is no mini fridge in the room.

By on Oct 14, 2019

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