Nice place if you’re looking for a historic night but the price does not match the room. Four very flat pillows...heat didn’t work and they were radiators. Felt like a small apartment. Bed was low to ground and bathroom was just nothing to be admired. Could use major upgrades. Staff was great though
I was told I had a room with a king bed and a walk in shower. Instead I was given a handicap room with a tub shower. Front desk changed my room with their version of an upgrade. It had a poorly constructed handicap shower. Two queen beds and a view through dirty windows of the air conditions system for the hotel and the roof. What once was a classic vintage hotel is now a depressed dump
Beautiful and clean, great service
Very conveniently located building. Excellent customer service, from cleaning staff to friendly receptionist.
Poor service all the way around. Orbitz was in charge and neither the Drake hotel or United airlines would help my son and I trying to leave Chicago. They both both said u must go through who booked it. That was Orbitz. Called over 20 times over a two weeks. No answer, help and was just hung up on. It wasn’t worth my son and I lives. We had all the travel insurance and incurred $500 on a rental car to flee the city all on my own. Plus losing $250 on our last nite at the Drake hotel and not being able to fly back from O hare to XNA. Had to drive 12 hours over nite being tired, stressed and with no help. Good look with my case. And I have been a loyal customer. Paul j Wiegel
Excellent service from the beginning to the end. The hotel was beautiful, amazing restaurant with live music and even have a few cafes.
Location on North Michigan Ave. is fabulous. Classic hotel with great staff and service.
Great location. Nice hotel. Great shopping and food. Easy access
Located in Near North Side, The Drake is next to popular attractions like Michigan Avenue and John Hancock Center. This 535-room, 4-star hotel has 5 restaurants, a fitness center, and a conference center.
This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
The 535 accommodations feature a separate bedroom. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. MP3 docks, minibars, and coffee makers are other standard amenities.
The Drake features a fitness center, WiFi in public areas, and a conference center. Parking is available for USD 49.00 per day (USD 71 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Additional amenities include a business center, express check-out, and free newspapers.
Nice place if you’re looking for a historic night but the price does not match the room. Four very flat pillows...heat didn’t work and they were radiators. Felt like a small apartment. Bed was low to ground and bathroom was just nothing to be admired. Could use major upgrades. Staff was great though
I was told I had a room with a king bed and a walk in shower. Instead I was given a handicap room with a tub shower. Front desk changed my room with their version of an upgrade. It had a poorly constructed handicap shower. Two queen beds and a view through dirty windows of the air conditions system for the hotel and the roof. What once was a classic vintage hotel is now a depressed dump
Beautiful and clean, great service
Very conveniently located building. Excellent customer service, from cleaning staff to friendly receptionist.
Poor service all the way around. Orbitz was in charge and neither the Drake hotel or United airlines would help my son and I trying to leave Chicago. They both both said u must go through who booked it. That was Orbitz. Called over 20 times over a two weeks. No answer, help and was just hung up on. It wasn’t worth my son and I lives. We had all the travel insurance and incurred $500 on a rental car to flee the city all on my own. Plus losing $250 on our last nite at the Drake hotel and not being able to fly back from O hare to XNA. Had to drive 12 hours over nite being tired, stressed and with no help. Good look with my case. And I have been a loyal customer. Paul j Wiegel
Excellent service from the beginning to the end. The hotel was beautiful, amazing restaurant with live music and even have a few cafes.
