The Hotel is beautiful and every inch is spotless. The river view is spectacular and the location is walking distance to everything. The front desk personnel were great: welcoming, efficient, helpful and knowledgeable.
Staff was friendly. Place was clean and quiet. Just a bit annoyed that certain staff was giving me a hard time with validating my ticket for parking after I purchased the parking with my stay.
Kids loved the pool and the staff was so kind and helpful
Close to where I needed to be. Theatre district and restaurants
Nice customer service. Very clean and spacious. Very convenient also close to everything.
This is the second year in a row that our family has stayed at the Renaissance in Chicago over Thanksgiving and both times have been excellent. The location and quality of the hotel are wonderful. The room, beds, and amenities are comfortable.
I have never stayed at a renaissance hotel before and I am so impressed! I will never stay anywhere else!!
Beautiful river view and staff were very nice. Frustrtating that a $350 night stay does not inclue use of a microwave anywhere in the building. Wanted popcorn for a movie night with our kids.
Our room was very spacious and clean. The front desk staff was very friendly and helpful with our reservation change.
Wonderful facility and walking distance to so much!
Towels are just poor quality. Just like a sand paper.
Everything was fine except I missed having a desk in the room.
Located in The Loop, Renaissance Chicago Downtown Hotel is next to popular attractions like Chicago Theatre and House of Blues Chicago. This 560-room, 4-star hotel has a 24-hour fitness center along with a rooftop terrace and a 24-hour business center.
Enjoy dining at Artist Studio, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 11:00 AM.
All 560 air-conditioned accommodations feature sitting areas. Guests can expect to find WiFi and 27-inch TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free weekday newspapers are also standard. Housekeeping is available on request.
At Renaissance Chicago Downtown Hotel, guests have access to a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is USD 52 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and express check-out.
The Hotel is beautiful and every inch is spotless. The river view is spectacular and the location is walking distance to everything. The front desk personnel were great: welcoming, efficient, helpful and knowledgeable.
Thank you for your review.
Staff was friendly. Place was clean and quiet. Just a bit annoyed that certain staff was giving me a hard time with validating my ticket for parking after I purchased the parking with my stay.
Thank you for the kind words about the staff and cleanliness. My apologies for the confusion with your parking package. I hope that we will see you on your next visit back to Chicago
Thank you so much for spending your trip to Chicago with us. I am glad you enjoyed your visit.
Thank you for staying with us, we hope to see you again soon!
Kids loved the pool and the staff was so kind and helpful
Close to where I needed to be. Theatre district and restaurants
Nice customer service. Very clean and spacious. Very convenient also close to everything.
This is the second year in a row that our family has stayed at the Renaissance in Chicago over Thanksgiving and both times have been excellent. The location and quality of the hotel are wonderful. The room, beds, and amenities are comfortable.
Thank you so much for taking the time to say such wonderful things about our hotel and staff! We hope we will see you again!