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Recent guest reviews

The room was great; the front desk and valet people were friendly and helpful.

This hotel was in a fantastic location, has a rooftop bar and a pool on an upper floor. The rooms were clean and comfortable. On the downside, the pool/exercise areas were not very clean, never staffed (when I was there) and there were flies in the shower room/bathroom. Eew. When you travel for a getaway, you hope the entire experience is a good one.

Ok

It’s one of our favorite hotels. So close. Within walking distance to everything. Beautiful, big rooms with great views. Love this place. We will be back every year.

I like the staff, the hotel, the room everything

Loved the view of Chicago River, and the streets below. Hotels was clean, well maintained with a friendly staff.

I liked everything.. Would stay again

We have stayed at the Renaissance Hotel multiple times over the years during our Thanksgiving holidays. It is a fantastic hotel and an amazing location. We would highly recommend it.

location, nice clean room, nice view

Nice but should be for 500 a night!

Room was dirty, bathroom a mess. We complained and asked them to re-clean while we were out. Came back 5 hours later, bathroom was reset and looked good. Went to jump into one of the beds, DIRTY SHEETS!!!! Not happy. At all. Told them and they wanted to credit me with 10k points. Um, no. Comp me the room. No offer of that. Poor attention and attitude on top of bad hygiene in covid world.

central location

This was one of the nicest hotels I've stayed in. The staff is awesome, especially the front desk! Our flight got delayed and they let us check out late no problem. The property is in the perfect location, overlooking the river and only steps away from the train station. I would highly recommend this hotel to anyone, but especially vacationing families.

Fantastic location, very nice rooms!

The Hotel is beautiful and every inch is spotless. The river view is spectacular and the location is walking distance to everything. The front desk personnel were great: welcoming, efficient, helpful and knowledgeable.

W Wacker Dr Chicago IL

Hotel highlights

  • Steps from Chicago Theatre and Chicago Riverwalk
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Chicago, Renaissance Chicago Downtown Hotel is next to popular attractions like Chicago Theatre and Chicago Riverwalk. This 560-room, 4-star hotel has a 24-hour gym along with a rooftop terrace and a 24-hour business center.


Dining

Enjoy a bite to eat at Artist Studio, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

Guests can expect to find WiFi and 27-inch TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Sitting areas, refrigerators, and coffee makers are other standard amenities. Housekeeping is available on request.


Property features

At Renaissance Chicago Downtown Hotel, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Parking is available for USD 56 per day (USD 78 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a conference center, a 24-hour business center, and express check-out.

Room options

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Junior Suite, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Renaissance Chicago Downtown Hotel

Everyone (32) Couples (7) Family (11)
5
Business Business

The room was great; the front desk and valet people were friendly and helpful.

By on May 14, 2022

Review comment responded on May 18, 2022

On behalf of the Renaissance Chicago Downtown Hotel, I want to thank you for taking the time to provide feedback about your recent stay. We are delighted to see that you enjoyed your experience. We hope to see you again whenever your travels bring you back to the city!

3
Family

This hotel was in a fantastic location, has a rooftop bar and a pool on an upper floor. The rooms were clean and comfortable. On the downside, the pool/exercise areas were not very clean, never staffed (when I was there) and there were flies in the shower room/bathroom. Eew. When you travel for a getaway, you hope the entire experience is a good one.

By on Apr 17, 2022

Review comment responded on May 12, 2022

Thank you for your feedback regarding your recent stay. I apologize that you found our facilities less than satisfactory. We will use your experience to improve on our service and cleanliness standards. Thank you again for your review and we hope to see you at the Renaissance Chicago Downtown again soon.

5
Friends Business Business

Ok

By on Feb 26, 2022

Review comment responded on Feb 27, 2022

On behalf of the Renaissance Chicago Downtown Hotel, I want to thank you for taking the time to provide feedback about your recent stay. We are delighted to see that you enjoyed your experience. We hope to see you again whenever your travels bring you back to the city!

5
Family

It’s one of our favorite hotels. So close. Within walking distance to everything. Beautiful, big rooms with great views. Love this place. We will be back every year.

By , from Mesa on Dec 22, 2021

Review comment responded on Dec 22, 2021

On behalf of the Renaissance Chicago Downtown Hotel, I want to thank you for taking the time to provide feedback about your recent stay. We hope to see you again whenever your travels bring you back to the area!

5
Partner Couples

I like the staff, the hotel, the room everything

By on Dec 13, 2021

Review comment responded on Dec 20, 2021

Thank you, Humberto! We hope to see you again whenever your travels bring you back to the area!

5
Partner Couples

Loved the view of Chicago River, and the streets below. Hotels was clean, well maintained with a friendly staff.

By on Dec 6, 2021

Review comment responded on Dec 7, 2021

Thank you for your kind words. We appreciate you spending your time in Chicago with us.

5
Partner Couples

I liked everything.. Would stay again

By on Dec 5, 2021

Review comment responded on Dec 7, 2021

Thank you for the great review. We appreciate you spending your time in Chicago with us.

5
Family

We have stayed at the Renaissance Hotel multiple times over the years during our Thanksgiving holidays. It is a fantastic hotel and an amazing location. We would highly recommend it.

By on Nov 29, 2021

Review comment responded on Dec 1, 2021

Thank you for spending your holidays with us. Look forward to seeing you next year.

5
Partner Couples

location, nice clean room, nice view

By on Oct 18, 2021

Review comment responded on Oct 18, 2021

Thank you so much for the great review and spending your time in Chicago with us.

5
Family Business Business

Nice but should be for 500 a night!

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

Thank you for staying, hopefully we see you again soon!

Renaissance Chicago Downtown Hotel

1 W Wacker Dr, Chicago, IL 60601
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