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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Exterior
Lobby
Exterior
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
55 E 11th Street, Chicago, IL, 60605
  • Place, State Street
    ‪2 min walk‬
  • Place, Shedd Aquarium
    ‪13 min walk‬
  • Place, Grant Park
    ‪14 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for 2 Queen Beds Room

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(243 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(122 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Premium With In-Room Drink

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Premium With In-Room Drink

  • Sleeps 4
  • Free WiFi

View all photos for Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

Premium bedding, in-room safe, desk, blackout drapes

Premium Guest Room With 1 King Bed And In-Room Drinks-Snacks

  • Sleeps 2
  • Free WiFi

View all photos for Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Corner King Room

  • Sleeps 2
  • Free WiFi

View all photos for Hearing Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Hearing Accessible Corner King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

Premium bedding, in-room safe, desk, blackout drapes

King Room-Corner, Mobility/Hearing Accessible With Roll-in Shower

  • Sleeps 2
  • Free WiFi

View all photos for Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4
  • Free WiFi

View all photos for Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Corner Room With 1 King Bed And Bathtub-Mobility And Hearing Accessible

  • Sleeps 2
  • Free WiFi

View all photos for Mobility Hearing Accessible King Room with BathTub

Premium bedding, in-room safe, desk, blackout drapes

Mobility Hearing Accessible King Room with BathTub

  • Sleeps 2
  • Free WiFi

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

King Room-Hearing Accessible

  • Sleeps 2
  • Free WiFi

Mobility Accessible Two Queen Room with BathTub

  • Sleeps 4
  • Free WiFi

View all photos for Room With Two Queen Beds-Hearing Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Corner King Room

Premium bedding, in-room safe, desk, blackout drapes

Accessible Corner King Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Chicago

Located in Downtown Chicago, Hilton Garden Inn Chicago Downtown South Loop is adjacent to State Street and within a 15-minute walk of popular sights like Lake Michigan. This 3-star hotel has 146 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • State Street - 2 min walk - 0.1 miles
  • Field Museum of Natural History - 11 min walk - 0.6 miles
  • Shedd Aquarium - 13 min walk - 0.7 miles
  • Grant Park - 14 min walk - 0.8 miles
  • Soldier Field - 16 min walk - 0.9 miles

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Sweet Bean - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Eleven City Diner - ‬1 min walk
  • ‪Devil Dawgs on State - ‬6 min walk
  • ‪Yolk - ‬2 min walk

About this property

Hilton Garden Inn Chicago Downtown South Loop

Guests of Hilton Garden Inn Chicago Downtown South Loop enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 70 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.
49-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Best Western Grant Park Hotel
Downtown Chicago
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.2 out of 10, Very Good, 2,700 reviews
$129 nightly
The price is $153
May 27 - May 28
Total with taxes and fees
Best Western Grant Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited onsite valet parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 5 to 10 for children
  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Apple Pay.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel

Hilton Garn Inn Chicago Loop

Hilton Chicago Loop Chicago

Hilton Garden Inn Chicago Downtown South Loop Hotel

Hilton Garden Inn Chicago Downtown South Loop Chicago

Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Chicago Downtown South Loop?

Hilton Garden Inn Chicago Downtown South Loop offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hilton Garden Inn Chicago Downtown South Loop?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Chicago Downtown South Loop on May 27, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Garden Inn Chicago Downtown South Loop?

This hotel is situated in Downtown Chicago within a short 13-minute walk of Lake Michigan and also 15 minutes on foot from Grant Park. You'll also find Soldier Field and Millennium Park less than a mile away.

Is there parking available at Hilton Garden Inn Chicago Downtown South Loop?

Yes, secured valet parking is offered for USD 70 per night with in/out privileges. Though parking is limited parking spaces, wheelchair-accessible parking is also available. You'll find a max of 1 space per unit.

Does Hilton Garden Inn Chicago Downtown South Loop feature a casino on the premises?

No, Hilton Garden Inn Chicago Downtown South Loop doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Chicago Downtown South Loop?

No, there is no indoor pool at this hotel.

Is Hilton Garden Inn Chicago Downtown South Loop good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and Netflix as well as a restaurant.

Does Hilton Garden Inn Chicago Downtown South Loop have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Garden Inn Chicago Downtown South Loop feature a restaurant that includes a breakfast menu?

Yes, Hilton Garden Inn Chicago Downtown South Loop serves a full breakfast for a surcharge each morning at Shang Noodle.

Does Hilton Garden Inn Chicago Downtown South Loop allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Chicago Downtown South Loop for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Chicago Downtown South Loop have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hilton Garden Inn Chicago Downtown South Loop?

The closest major airport to Hilton Garden Inn Chicago Downtown South Loop is Chicago Midway Airport (MDW), which is 11.5 mi away (27 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 19.1 mi away (38-minute drive).

Are there rooms with balconies at Hilton Garden Inn Chicago Downtown South Loop?

No, there aren't any guestrooms at Hilton Garden Inn Chicago Downtown South Loop that offer a balcony.

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1267 out of 2007 reviews
Rating 8 - Good. 431 out of 2007 reviews
Rating 6 - Okay. 169 out of 2007 reviews
Rating 4 - Poor. 65 out of 2007 reviews
Rating 2 - Terrible. 75 out of 2007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, just needed them to vacuum a bit more as someone’s contacts were on the carpet, everything else was good
Stayed 4 nights in May 2026

8/10 Good

Ognen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was easy to get to by Metra from Midway. Relatively easy walking distance to the planetarium, aquarium, Field Museum and art institute. Staff was welcoming.
Stayed 4 nights in Apr 2026

8/10 Good

Justin

Stayed 2 nights in Mar 2026

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026

2/10 Terrible

Jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like weed and the hot tub was not working and that’s the only reason we booked it. So disappointing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent, but the phone in our room was not working.
Stayed 1 night in Feb 2026

10/10 Excellent

Noman

Stayed 4 nights in Dec 2025

8/10 Good

Kirstin

Stayed 4 nights in Feb 2026

4/10 Poor

Araceli

Stayed 2 nights in Feb 2026

8/10 Good

Maria

Stayed 3 nights in Feb 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Staff was great and room was perfect.
Stayed 2 nights in Feb 2026

2/10 Terrible

Tracy

Stayed 2 nights in Jan 2026

10/10 Excellent

Destinee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything, stay was amazing for my anniversary!
Stayed 2 nights in Feb 2026

10/10 Excellent

Demetrius

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

8/10 Good

Tierra

Liked: Cleanliness, staff & service
Room was clean.
Stayed 2 nights in Feb 2026

8/10 Good

Khadijah

Stayed 3 nights in Feb 2026

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

8/10 Good

Natasha Antonia Del

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and had a beautiful layout. Loved the staff, they were very friendly and accommodating. They let us check in an hour and half early since our rooms were ready by the time we arrived (this was free of course). The hotel itself is close to a lot of things that are walkable such as the field museum, aquarium, and planetarium. The stuff up north is a bit of a walk but totally doable on a nice day (like the navy pier, riverwalk, big starbucks, nutella cafe, the bean, art museum, etc). They provide fresh towels every other day, coffee for the coffee maker, and a discount for some restaurants and Paris baguette which is a minute walk from the hotel. Only big downside for me that I feel should be communicated prior to booking is that they do charge a deposit fee for potential damage per day; for me it was $75 per day. This was unexpected since I came to Chicago with a specific budget. However, it was returned right after check out thankfully and the staff did a good job at explaining why they charge this. Other minor downsides were that the hotel walls were a bit thin: we had some nosy neighbors and could hear them clearly eventhough they were two rooms down. The cleaning ladies are bit loud in the morning as well and play loud music while cleaning. Nothing wrong with them entertaining themselves, however, I do believe they should consider some guests sleep in and should keep the noise to a minimum. Other than that, the hotel was an excellent experience!!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Alon

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, super clean, friendly staff, great location
Stayed 1 night in Feb 2026

10/10 Excellent

Adolfo

Stayed 2 nights in Feb 2026

10/10 Excellent

Shernae

Stayed 1 night in Feb 2026

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and cool places to walk to
Stayed 3 nights in Feb 2026

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel stay was overall good. Staff was friendly, clean room. Wish there was a luggage cart, or near the front of the lobby. Was a challenge getting the car unloaded with a young kid a cart would have been a huge asset.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kobie

Stayed 2 nights in Feb 2026

6/10 Okay

les

Traveled with partner
The bed and pillows were very uncomfortable. The TV and telephone didn’t work. We told the front desk and they said that someone would come and look at it but no one ever showed up nor did they contact us. The bathroom was also dirty. Dark smudges were on the bathroom light switch and the front of the vanity was dusty and dirty. It wouldn’t have taken much time to wipe them down. Also the bottom of the bathroom door was rusty and could have easily been fixed with a little of paint. For the price, I expect a little bit better experience.
Stayed 3 nights in Feb 2026

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