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Recent guest reviews

Great views from upper room

All was good.

Ok 2 to 3 star hotel. Not what I expect from this brand

Loved the location as it was easily walkable to the field museum and aquarium. There is a great little tea shop right next to the hotel entrance and a breakfast place right around the corner. The biggest issue was there was no complimentary benifits to staying here. The staff was nice and the hotel was clean and felt safe. I would stay here again.

Amazing location and view , nice Staff and good price .

It was a great stay in the hotel

Loved the view from our room?

The hot breakfast was great.

As always, the Hilton Garden Inn Chicago Downtown South Loop, was phenomenal. They have amazing employees who remember you from each trip and do their best to make you feel welcomed. Check-In was quick and easy. They adequately informed me about the updates in service since my last visit, and were extremely hospitable. I received all of the amenities I requested in a timely manner. I would definitely recommend this property to any friends and family.

$400 per night room, TV remote did not work, had to ask front desk twice to provide working remote. Phone did not work so we had to go to front desk each time to ask for remote. Only 2 towels for a king room and only 3 pillows. Definitely not worth the price

Location

Very expensive but clean and nice. Zero Amenities included. Great location, just across from Grant Park and Museums.

Room had a weird smell to it and some of the staff were amazing, but some obviously were at the end of their shift and couldn’t give the time of day.

Clean

Very nice staff, very clean room, good views, easy check-in/out, good location. Pretty noisy because it's close to subway station (subway runs outdoor). No room cleaning service for 4 days.

Close to everything!!!

Great location

E 11th Street Chicago IL

Hotel highlights

  • Steps from Grant Park and State Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Chicago, Hilton Garden Inn Chicago Downtown South Loop is next to popular attractions like Grant Park and State Street. This 3-star hotel has 146 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

49-inch Smart TVs come with Netflix, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are also available.


Property features

Guests of Hilton Garden Inn Chicago Downtown South Loop enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a free grocery shopping service.

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Drinks-Snacks)

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Chicago Downtown South Loop

Everyone (13) Couples (11) Family (18)
5
Everyone

Great views from upper room

By on Apr 18, 2022

Review comment responded on Apr 26, 2022

thank you for staying with us, we appreciate your feedback

5
Business Business

All was good.

By on Apr 8, 2022

Review comment responded on Apr 9, 2022

Thank you for staying with us, we appreciate your feedback!

5
Everyone

By on Apr 4, 2022

3
Business Business

Ok 2 to 3 star hotel. Not what I expect from this brand

By on Mar 18, 2022

Review comment responded on Apr 5, 2022

Thank you for staying with us, we appreciate your feedback

4
Partner Couples

Loved the location as it was easily walkable to the field museum and aquarium. There is a great little tea shop right next to the hotel entrance and a breakfast place right around the corner. The biggest issue was there was no complimentary benifits to staying here. The staff was nice and the hotel was clean and felt safe. I would stay here again.

By on Mar 10, 2022

Review comment responded on Apr 5, 2022

Thank you for staying with us, we appreciate your feedback

5
Partner Couples

Amazing location and view , nice Staff and good price .

By on Feb 5, 2022

Review comment responded on Feb 7, 2022

Thank you for staying with us, we appreciate your feedback

4
Everyone

It was a great stay in the hotel

By on Dec 19, 2021

Review comment responded on Dec 19, 2021

Thank you for staying with us, we appreciate your feedback

5
Partner Couples

Loved the view from our room?

By on Oct 17, 2021

Review comment responded on Oct 18, 2021

Thank you for staying with us, we appreciate your feedback!

5
Family

The hot breakfast was great.

By on Sep 29, 2021

Review comment responded on Oct 6, 2021

Thank you for staying with us, we appreciate your feedback!

5
Everyone

As always, the Hilton Garden Inn Chicago Downtown South Loop, was phenomenal. They have amazing employees who remember you from each trip and do their best to make you feel welcomed. Check-In was quick and easy. They adequately informed me about the updates in service since my last visit, and were extremely hospitable. I received all of the amenities I requested in a timely manner. I would definitely recommend this property to any friends and family.

By on Aug 16, 2021

Review comment responded on Aug 17, 2021

Thank you for staying with us, we appreciate your feedback!

Hilton Garden Inn Chicago Downtown South Loop

55 E 11th Street, Chicago, IL 60605
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