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Recent guest reviews

The hotel is so conveniently located right in the heart of downtown Chicago. We were able to walk to the millennium park, riverwalk, museums, and all sorts if great restaurants. The hotel was clean, service was spectacular. Every encounter with the staff was superb. They all went above and beyond to be courteous and friendly with us.

Great location but walls felt sort of thin(could here the neighboring rooms phone).

Staff was all super nice and helpful, even helped me get a great deal on parking near by. Room was clean and had everything we needed.

Fast check in, clean and quiet hotel. Highly recommended.

I understand and totally agree on not to clean rooms daily because of coronavirus. However I called Guest services twice to get clean towels and K cups for coffee machine. It was never sent. And I told them what happened while I was checking out , they were like whatever, they don’t care.

It had a different , creepy vibe. I was given the last room on the corner, heard noises nonstop. Some of the staff we're friendly, other we're not. Definitely not the best experience.

My family stayed here for the weekend before Xmas. Hotel is in a convenient location because we walked to most attractions (Christmas Market, Millennium Park, Starbucks Reserve). Hotel is clean and staff was nice.

Perfect location for those of us who like to walk in the city! Great staff, always pleasant and often fun interaction! Wil stay again.

Awesome stay and they are flexible on our check out.

Loved the hotel. So convenient because it’s close to everything we wanted to see. Staff was really friendly and helpful. Only thing I would say is the honking at night due to the cars on the road got a little annoying but otherwise my stay was great

The staff were wonderful, and the location was great. The hotel looked tired and old . For the price, the room and public spaces were very ordinary, and our room smelled of stale cleaning fluid.

East Wacker Place Chicago IL

Hotel highlights

  • Steps from Chicago Riverwalk and Chicago Theatre
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour business center

Located in The Loop, Hilton Garden Inn Chicago Downtown Riverwalk is next to popular attractions like Chicago Riverwalk and Chicago Theatre. This 3-star hotel welcomes guests with 191 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

The 191 rooms are soundproofed and have an array of amenities, including microwaves, refrigerators, and free local calls. 37-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer designer toiletries. Laptop-compatible safes are also included.


Property features

Renovated in 2015, Hilton Garden Inn Chicago Downtown Riverwalk offers a 24-hour fitness center, free WiFi in public areas, and conference space. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Partial View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Chicago Downtown Riverwalk

Everyone (21) Couples (4) Family (10)
5
Everyone

By on Nov 3, 2020

Review comment responded on Nov 3, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

4
Everyone

By on Nov 2, 2020

Review comment responded on Nov 3, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk . I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

5
Everyone

By on Oct 21, 2020

Review comment responded on Oct 21, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

5
Family

The hotel is so conveniently located right in the heart of downtown Chicago. We were able to walk to the millennium park, riverwalk, museums, and all sorts if great restaurants. The hotel was clean, service was spectacular. Every encounter with the staff was superb. They all went above and beyond to be courteous and friendly with us.

By , from Orange County, CA on Sep 29, 2020

Review comment responded on Oct 1, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay with us!

4
Partner Couples Family

Great location but walls felt sort of thin(could here the neighboring rooms phone).

By , from Chicago on Aug 4, 2020

Review comment responded on Aug 24, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

5
Family

Staff was all super nice and helpful, even helped me get a great deal on parking near by. Room was clean and had everything we needed.

By , from Cleveland on Jul 29, 2020

Review comment responded on Aug 21, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

5
Partner Couples

Fast check in, clean and quiet hotel. Highly recommended.

By , from MI on Jul 27, 2020

Review comment responded on Jul 30, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Downtown River-Walk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to welcoming you back to our hotel in the near future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5
Everyone

By on Jul 8, 2020

Review comment responded on Aug 24, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

2
Family

I understand and totally agree on not to clean rooms daily because of coronavirus. However I called Guest services twice to get clean towels and K cups for coffee machine. It was never sent. And I told them what happened while I was checking out , they were like whatever, they don’t care.

By on Jul 7, 2020

5
Everyone

By on Jun 23, 2020

Review comment responded on Aug 21, 2020

Thank you for taking your time to respond to this survey regarding your recent stay with us at the Hilton Garden Inn Riverwalk. I appreciate your positive scoring feedback and will make sure this gets passed on to the entire team. We look forward to your next stay!

Hilton Garden Inn Chicago Downtown Riverwalk

66 East Wacker Place, Chicago, IL 60601
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