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Waldorf Astoria Chicago

5.0 out of 5.0
Overview Reviews Amenities & Policies
11 E. Walton Street, Chicago, IL
1-844-663-2269
  • Walking distance to Sta...
  • Free WiFi and wired Int...
  • Onsite dining
  • Spa
4.6
out of 5
"Excellent!"
See all 62 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.5
Hotel condition 4.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Best hotel i have ever stayed at! Staff anticipates your needs before you are even aware if them. I felt like royalty. Restaurant also probably the best ever! Expensive but you get what you pay for....loved it!!!

Great personalized service. Very friendly Thank you for helping making our anniversary very special

The service here is the best I have ever encountered in the U.S.. The property is lovely and the restaurant in the hotel is absolutely first-rate. I will definitely be staying here again.

Was a wonderful experience. Can’t wait for the next stay.

Nothing unique about it and this is the problem I thought it's a luxury hotel but its not nothing special about this hotel

Great hotel and a great location. Second time to stay here. Lovely restaurant and cafe as well.

I do thank the staff for assisting me with the issues i had which were; the food tasted funny and stale, the tv service went out and I was unaware that they no longer had the sauna and hot tub, which was my reason for coming on Christmas.

great location close to rush street, very nice and fancy hotel.

Wonderful hotel very warm welcoming staff who took care of our every need. Walking distance to the entire Magnificent Mile plus more. Would stay there again and again. DC resident

Came to celebrate our wedding anniversary and had a wonderful time.

Great experience and staff. Quick room service and friendly front desk

Great location. Fabulous service. Nice size rooms. Nice cafe on lobby level.

From the minute you walk in the door it is pure elegance. The room was gorgeous, beautiful view, bathroom was glass and chrome, beds comfortable,the staff outstanding. It was a 10 all around.

What can I say, everything was perfect! The service was excellent, the restaurant was amazing and all the food we tried was just delicious. Breakfast in bed was also really good! The food is a bit pricey but definitely worth it. Can’t complain! They even had a car for us to take us anywhere we wanted as long as it was in a 2mile range.

Superb hotel by any measure. My only issue is that they did not present me with a final invoice/receipt after my stay, especially that I ended up upgrading and adding several other charges and I needed to know what they are. I will have to call them to request it.

Wonderful - everything is great. Comfortable and stylish.

E. Walton Street Chicago IL

Hotel highlights

  • Walking distance to State Street and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Near North Side, Waldorf Astoria Chicago is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 215-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Chicago, and also a short walk from John Hancock Center and Water Tower Place.


Dining

Enjoy dining at one of 2 onsite restaurants including Margeaux Brasserie, which specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a minibar.


Property features

At Waldorf Astoria Chicago, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 73 per night, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2
$260* Per night/room Oct 31 - Nov 1

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Bedroom (One Bedroom Suite)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Terrace (Roll-In Shower)

King 1 | Sleeps 2

Guest reviews for Waldorf Astoria Chicago

Everyone (21) Couples (22) Business (4) Family (13) Other (2) Friends (1)
5
Families

Best hotel i have ever stayed at! Staff anticipates your needs before you are even aware if them. I felt like royalty. Restaurant also probably the best ever! Expensive but you get what you pay for....loved it!!!

By on Oct 14, 2019

5
Everyone

By on Oct 9, 2019

5
Partner Couples

Great personalized service. Very friendly Thank you for helping making our anniversary very special

By on Sep 8, 2019

Review comment responded on Sep 10, 2019

Happy Anniversary it is our pleasure in personalizing a wonderful stay at the Waldorf Astoria Chicago and Thank you for choosing our location.

5
Everyone

By on Aug 19, 2019

Review comment responded on Aug 21, 2019

Thank you for the nice reviews, I'm happy that you enjoyed your stay at the Waldorf Astoria Chicago.

2
Everyone

By on Jul 17, 2019

Review comment responded on Jul 23, 2019

We truly apologize for the unpleasant experience you had, as well as poor rating we received due to it, and we hope that you'll give us a chance to make up for any inconvenience you experienced while here with us. And although we cannot control every aspect of the stay, we promise if given the chance, your next stay will be the absolute best ever. Here at Waldorf Astoria Chicago we pride ourselves in providing top notch service and amenities, and we promise if given another opportunity we will deliver that to you!

5
Families

The service here is the best I have ever encountered in the U.S.. The property is lovely and the restaurant in the hotel is absolutely first-rate. I will definitely be staying here again.

By , from Detroit on Jul 8, 2019

Review comment responded on Jul 8, 2019

We greatly appreciate your feedback, and are equally very happy to see that you were provided with the very best in Customer Service & Hospitality which is a standard for us here at the Waldorf Astoria Chicago. We do hope that you visit us again very soon, as well as provide us another chance to serve you, Safe Travels, and Thank You Once Again!

5
Partner Couples

Was a wonderful experience. Can’t wait for the next stay.

By on May 5, 2019

Review comment responded on May 6, 2019

Thank you for leaving a kind review, we hope you can stay with us again soon.

2
Families Families

Nothing unique about it and this is the problem I thought it's a luxury hotel but its not nothing special about this hotel

By on Apr 3, 2019

Review comment responded on Apr 8, 2019

Thank you for sharing your feedback, we are constantly working to improve our guest experience and appreciate your remarks.

5
Everyone

Great hotel and a great location. Second time to stay here. Lovely restaurant and cafe as well.

By on Feb 7, 2019

Review comment responded on Feb 8, 2019

Thank you for choosing to return to the Waldorf Astoria. We appreciate your loyalty and are glad you had a wonderful visit once more.

2
Everyone

I do thank the staff for assisting me with the issues i had which were; the food tasted funny and stale, the tv service went out and I was unaware that they no longer had the sauna and hot tub, which was my reason for coming on Christmas.

By on Dec 27, 2018

Review comment responded on Jan 7, 2019

I apologize for the service inconveniences that you experienced during your recent visit. I hope the team was able to help you resolve these issues while you were on site with us and hope that you chose to visit us again in the future.

Waldorf Astoria Chicago

11 E. Walton Street, Chicago, IL 60611
url importing https://www.orbitz.com/Chicago-Hotels-Waldorf-Astoria-Chicago.h2717582-p2.Hotel-Reviews