Got food poisoning from the hotel restaurant upon arrival which almost ruined the whole weekend.
Front desk staff was very attentive! We celebrated my sisters 30th birthday and they upgraded our room!
Our room was very simply put our own personal oasis. Room service was well utilized and the fare was top drawer. Staff was impeccable. This getaway was most pleasurable.
It was absolutely beautiful inside and outside. The staff were so very helpful and kind. Definitely will be back!
Great all around
Couldn’t have asked for a better experience. One of the the best hotels in the city.
Very friendly staff! Attentive & genuine! Clean rooms, excellent service! Great location! Definitely plan to return.
The property is beautiful but the staff is what makes this hotel stand out from the rest. The entire staff is professional, attentive to your needs, and genuinely friendly.
High class Amenities. Clean. 5 star. Amazing place!
‘Accessible’ room was NOT Accessible. Service was terrible everywhere. Lobby coffee Shop was awful.
Best hotel i have ever stayed at! Staff anticipates your needs before you are even aware if them. I felt like royalty. Restaurant also probably the best ever! Expensive but you get what you pay for....loved it!!!
Great personalized service. Very friendly Thank you for helping making our anniversary very special
The service here is the best I have ever encountered in the U.S.. The property is lovely and the restaurant in the hotel is absolutely first-rate. I will definitely be staying here again.
Located in Downtown Chicago, Waldorf Astoria Chicago is within a 5-minute walk of Michigan Avenue and within 15 minutes of other popular attractions like Oak Street Beach. This 5-star hotel has 215 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Chicago and also close to Museum of Contemporary Art Chicago and Chicago Riverwalk.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. Start each morning off right with full breakfast served for a fee.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.
Guests of Waldorf Astoria Chicago enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 82 per night, and there's also a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.
Thank you, Ann, for such high marks! We are so glad you enjoyed your stay with us and look forward to welcoming you back soon!
Got food poisoning from the hotel restaurant upon arrival which almost ruined the whole weekend.
Thank you, Eric, for making us aware of this. If so inclined, we would love to know any further details regarding this. Did you happen to let us know of this whilst on property? We do take this very seriously and I am eager to look into this further with your assistance.
Front desk staff was very attentive! We celebrated my sisters 30th birthday and they upgraded our room!
Thank you, Evelyn, for taking the time to share this experience with others. We are so grateful to hear we were able to make such an impact and look forward to any opportunity to welcome you back!
Our room was very simply put our own personal oasis. Room service was well utilized and the fare was top drawer. Staff was impeccable. This getaway was most pleasurable.
Dear Lorin, Thank you so much for your kind feedback. We are indeed pleased that you and your companion enjoyed your stay and that you found our rooms and roomserivce to be top notch. Our staff shall also be glad to hear of your high praise. We look forward to welcoming you back soon.
It was absolutely beautiful inside and outside. The staff were so very helpful and kind. Definitely will be back!
We're so grateful for your kind words Elizabeth! We can't wait to welcome you back as well!
Great all around
Thank you so much for your positive review Benafsha. We hope to welcome you back soon!
Couldn’t have asked for a better experience. One of the the best hotels in the city.
Thank you so much for your kind review of our hotel! We can't wait to welcome you back in the future and wish you a wonderful week!
Thank you for taking the time to grade our hotel and we hope to welcome you back in the near future.
Thank you for your kind feedback of the Waldorf Astoria Chicago! We look forward to welcoming you back soon!
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.