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Recent guest reviews

Very friendly staff! Attentive & genuine! Clean rooms, excellent service! Great location! Definitely plan to return.

The property is beautiful but the staff is what makes this hotel stand out from the rest. The entire staff is professional, attentive to your needs, and genuinely friendly.

High class Amenities. Clean. 5 star. Amazing place!

‘Accessible’ room was NOT Accessible. Service was terrible everywhere. Lobby coffee Shop was awful.

Best hotel i have ever stayed at! Staff anticipates your needs before you are even aware if them. I felt like royalty. Restaurant also probably the best ever! Expensive but you get what you pay for....loved it!!!

Great personalized service. Very friendly Thank you for helping making our anniversary very special

The service here is the best I have ever encountered in the U.S.. The property is lovely and the restaurant in the hotel is absolutely first-rate. I will definitely be staying here again.

Was a wonderful experience. Can’t wait for the next stay.

Nothing unique about it and this is the problem I thought it's a luxury hotel but its not nothing special about this hotel

Great hotel and a great location. Second time to stay here. Lovely restaurant and cafe as well.

I do thank the staff for assisting me with the issues i had which were; the food tasted funny and stale, the tv service went out and I was unaware that they no longer had the sauna and hot tub, which was my reason for coming on Christmas.

great location close to rush street, very nice and fancy hotel.

Wonderful hotel very warm welcoming staff who took care of our every need. Walking distance to the entire Magnificent Mile plus more. Would stay there again and again. DC resident

Came to celebrate our wedding anniversary and had a wonderful time.

Great experience and staff. Quick room service and friendly front desk

Great location. Fabulous service. Nice size rooms. Nice cafe on lobby level.

E. Walton Street Chicago IL

Hotel highlights

  • Walking distance to State Street and Michigan Avenue
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Near North Side, Waldorf Astoria Chicago is adjacent to State Street and within a 5-minute walk of other popular sights like Michigan Avenue. This 5-star hotel welcomes guests with 215 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Chicago, and also a short walk from John Hancock Center and Water Tower Place.


Dining

Enjoy dining at one of 2 onsite restaurants including Margeaux Brasserie, which specializes in French cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All of Waldorf Astoria Chicago's 215 rooms are soundproofed and have an array of amenities, including iPod docks, refrigerators, and minibars. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of Waldorf Astoria Chicago enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 77 per night, and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Waldorf Suite, Junior Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Suite, 1 King Bed, Corner (Gold Coast Corner Suite)

1 King Bed | Sleeps 4

Grand Suite, Multiple Beds, Non Smoking

2 King Beds | Sleeps 8

Suite, 1 King Bed, Accessible (Gold Coast Corner, Roll-in Shower)

1 King Bed | Sleeps 4

Guest reviews for Waldorf Astoria Chicago

Everyone (20) Couples (13) Business (4) Family (15) Other (2) Friends (1)
5
Family Family

Very friendly staff! Attentive & genuine! Clean rooms, excellent service! Great location! Definitely plan to return.

By on Mar 13, 2020

5
Family Family

The property is beautiful but the staff is what makes this hotel stand out from the rest. The entire staff is professional, attentive to your needs, and genuinely friendly.

By on Dec 30, 2019

Review comment responded on Jan 7, 2020

Thanks for the great review! We look forward to hosting you again.

5
Friends

High class Amenities. Clean. 5 star. Amazing place!

By , from Gainesville, FL on Nov 26, 2019

Review comment responded on Dec 27, 2019

Thanks for the kind words. We appreciate your support.

1
Family

‘Accessible’ room was NOT Accessible. Service was terrible everywhere. Lobby coffee Shop was awful.

By , from Detroit on Nov 18, 2019

Review comment responded on Dec 27, 2019

Thanks for your feedback. We'll make sure to take everything into consideration to continue to improve our hotel experience.

5
Family

Best hotel i have ever stayed at! Staff anticipates your needs before you are even aware if them. I felt like royalty. Restaurant also probably the best ever! Expensive but you get what you pay for....loved it!!!

By on Oct 14, 2019

5
Everyone

By on Oct 9, 2019

5
Partner Couples

Great personalized service. Very friendly Thank you for helping making our anniversary very special

By on Sep 8, 2019

Review comment responded on Sep 10, 2019

Happy Anniversary it is our pleasure in personalizing a wonderful stay at the Waldorf Astoria Chicago and Thank you for choosing our location.

5
Everyone

By on Aug 19, 2019

Review comment responded on Aug 21, 2019

Thank you for the nice reviews, I'm happy that you enjoyed your stay at the Waldorf Astoria Chicago.

2
Everyone

By on Jul 17, 2019

Review comment responded on Jul 23, 2019

We truly apologize for the unpleasant experience you had, as well as poor rating we received due to it, and we hope that you'll give us a chance to make up for any inconvenience you experienced while here with us. And although we cannot control every aspect of the stay, we promise if given the chance, your next stay will be the absolute best ever. Here at Waldorf Astoria Chicago we pride ourselves in providing top notch service and amenities, and we promise if given another opportunity we will deliver that to you!

5
Family

The service here is the best I have ever encountered in the U.S.. The property is lovely and the restaurant in the hotel is absolutely first-rate. I will definitely be staying here again.

By , from Detroit on Jul 8, 2019

Review comment responded on Jul 8, 2019

We greatly appreciate your feedback, and are equally very happy to see that you were provided with the very best in Customer Service & Hospitality which is a standard for us here at the Waldorf Astoria Chicago. We do hope that you visit us again very soon, as well as provide us another chance to serve you, Safe Travels, and Thank You Once Again!

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