Deluxe Room, 1 King Bed
from $375
Waldorf Astoria Chicago
5.0 out of 5.0
4.6
out of 5
"Excellent!"
See all 39 reviews
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Recent guest reviews
I booked a room as a surprise to my wife . It was for her birthday, the concierge accommodate all my request and my wife is still on cloud nine. Great Hotel, great service , great people.
We went for our anniversary and had an amazing time. Loved that we could sit on the balcony and have coffee and just enjoy the city.
I arrived at the hotel a few hours before my husband who was travelling separately. He had made the reservation under his name and had not been asked for the names of others guests staying in the room. When I arrived, I was told that I could not check in because my name was not on the reservation. I explained that I was his wife, I showed them my ID which has the same last name and address as his, and gave them the same credit card with which he made the reservation. But they refused to let me check in. They kept saying that he was the only one who could check in since my name was not on the reservation and that this was hotel policy. We have travelled the world and never had this issue, especially because we do have the same last name, have the same credit card, etc. By far the most outrageous part of all this was that it felt like they were treating me as a criminal. They never offered to take my bags and get me a seat, let alone offer my a cup of coffee or tea or anything to make me comfortable while I waited for my husband. I was standing in the lobby showing them IDs and carrying three suitcases and the whole time not one staff person offered me any assistance. I felt like they treated me not as a guest in their hotel but as a vagabond who had wandered in from the street. I was shocked by such treatment, especially in a luxury hotel. I've never been treated like that in any hotel. I will never stay at a Waldorf again.
Absolutely wonderful from every minute. You walk into a gorgeous lobby with Jim Dine sculptures and are meet by the friendliest staff ever. The no tipping policy and free Mercedes car service make it so easy a stay.
5 Star Hotel - Best in Chicago - My Wife loved the Spa in the Hotel. The room was amazing - lots of space - had a fire place - gigantic bathroom - best place I have ever stayed in Chicago
A wonderful hotel in a fabulous city. Would visit again in a second.
Great hotel that surpassed our expectations. The services was wonderful and the room was fantastic.
Although it appears to be a big hotel you get the attention of a small luxury hotel. I can't wait to go back next year.
Stayed for a business trip and found this to be an extremely high class property. Would stay again.
You are utterly spoiled at this hotel. It is my favorite...
Business meeting in Chicago and decided to take my wife with me. Made it a date by booking here and wow they did not disappoint. It is the best of the best and my wife (27yrs) realized how important she was. Who said married life is boring. Cheers
From the minute we arrived to the minute we checked in to the minute the we checked out we felt like royalty staying at The Waldorf Astoria in Chicago. This is typically not the kind of money that I would spend in a hotel, but it was a special occasion. Now I know why this hotel group has the reputation that it does. Simply unforgettable!
The Woldorf Astoria does not dissapoint in any way. The staff was excellent, the ambiance beautiful, and the location outstanding. Next visit I will choose the larger corner suite!
After a days sight seeing it is so nice to return to a lovely room. The Waldorf Astoria offers that special feeling. The staff were warm and friendly, always wanting to help in anyway they can. Would highly recommend this hotel.
Very nice hotel but they gouge you on extra fees. Well over $150 per night just in parking and taxes.
My mom and I absolutely loooove the Waldorf. It's so beautiful and the bar restaurant is fantastic. I enjoy relaxing in the spa and the staff could not be kinder. Hotel staff are a pleasure. Can't wait to come back. Honestly I could just move in :)
Asked for five. Sleeping for four. Shower floods floor. Can't stop water on floor at walk in shower.
I stayed at this hotel last week and the location couldn't be better, the hotel was superb.
This is a beautiful hotel! The location is so nice, close to shopping, restaurants, and more. We were upgraded to a gorgeous suite and the staff was so friendly and helpful. Chicago is a great destination with so much to see and do!
Guest reviews for Waldorf Astoria Chicago
expectations exceeded
Everyone
I booked a room as a surprise to my wife . It was for her birthday, the concierge accommodate all my request and my wife is still on cloud nine. Great Hotel, great service , great people.
great people. impressive but dated.
Everyone
wonderful for romantic weekend
Everyone
We went for our anniversary and had an amazing time. Loved that we could sit on the balcony and have coffee and just enjoy the city.
the worst hotel experience i've ever had
Everyone
I arrived at the hotel a few hours before my husband who was travelling separately. He had made the reservation under his name and had not been asked for the names of others guests staying in the room. When I arrived, I was told that I could not check in because my name was not on the reservation. I explained that I was his wife, I showed them my ID which has the same last name and address as his, and gave them the same credit card with which he made the reservation. But they refused to let me check in. They kept saying that he was the only one who could check in since my name was not on the reservation and that this was hotel policy. We have travelled the world and never had this issue, especially because we do have the same last name, have the same credit card, etc. By far the most outrageous part of all this was that it felt like they were treating me as a criminal. They never offered to take my bags and get me a seat, let alone offer my a cup of coffee or tea or anything to make me comfortable while I waited for my husband. I was standing in the lobby showing them IDs and carrying three suitcases and the whole time not one staff person offered me any assistance. I felt like they treated me not as a guest in their hotel but as a vagabond who had wandered in from the street. I was shocked by such treatment, especially in a luxury hotel. I've never been treated like that in any hotel. I will never stay at a Waldorf again.
what more could one want in a hotel?
Everyone
Absolutely wonderful from every minute. You walk into a gorgeous lobby with Jim Dine sculptures and are meet by the friendliest staff ever. The no tipping policy and free Mercedes car service make it so easy a stay.
awesome 1 day trip
Families
5 Star Hotel - Best in Chicago - My Wife loved the Spa in the Hotel. The room was amazing - lots of space - had a fire place - gigantic bathroom - best place I have ever stayed in Chicago
great trip
Singles
A wonderful hotel in a fabulous city. Would visit again in a second.
great stay
Couples
Great hotel that surpassed our expectations. The services was wonderful and the room was fantastic.
amazing, elegant.
Families
Although it appears to be a big hotel you get the attention of a small luxury hotel. I can't wait to go back next year.
great stay
BusinessTravelers
Stayed for a business trip and found this to be an extremely high class property. Would stay again.
