Location was great and near everything we were looking to do.
Didn’t have simple amenities like lotion, can’t remember when that last happened. Also a $20 a day property fee for a basic hotel makes zero sense.
Very nice hotel room, friendly staff. Restaurant (Hoyt’s) was lackluster, and the valet parking was terrible but I did get a refund.
Great location and nice interiors. Staff was very nice. I recommend this hotel.
The rooms were beautiful
This hotel has great staff. They are very nice and friendly. The only issues we had was that you have to order and pay extra to have a microwave in your room. Also, we checked in on a Thursday night and checked out Sunday and not once did housekeeping come to clean the room. I found this very odd. Other than that, great hotel.
Our room was designed thoughtfully and beautifully. The staff was super friendly and accommodating. Great view, walkable to everything we wanted to do during our stay. Easy pickup and drop off if we needed to uber. No long waits for the elevator, the noise was not an issue despite being in the city. 10/10!
We stayed for 4 nights and they never cleaned our room, and replenished towels sheets etc. Wish we could of got to use the rooftop deck but it was closed for construction. Other than that great location.
Wonderful experience! Great location! Enjoyed the deluxe suite and all the features that went along with it. Hotel staff was incredible, helping us with whatever we needed from where to get the food we were looking for to helping us with nightlife and our return trip to the airport! If we are back in Chicago, we'll definitely be back here.
Beautiful room overlooking the river. Excellent locatiin. Only bad thing is there is No parking available on the property. the hotel sends you to a parking 10 minutes away walking. At night it was dangerous and got soaked on a rainy night getting the car.
Everything
Located in Downtown Chicago, The Royal Sonesta Chicago Downtown is adjacent to Chicago Riverwalk and within a 5-minute walk of other popular sights like Michigan Avenue. This 381-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
37-inch plasma TVs come with satellite channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and coffee makers are also available.
The Royal Sonesta Chicago Downtown offers a 24-hour gym, conference space, and a business center. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include an ATM, wedding services, and a ballroom.
Location was great and near everything we were looking to do.
Didn’t have simple amenities like lotion, can’t remember when that last happened. Also a $20 a day property fee for a basic hotel makes zero sense.
Thank you for staying with us and for your service. We appreciate you taking the time to provide feedback on your visit and we apologize that it was not quite what you were hoping for. It's an honor to have had the opportunity to host you.
Thank you for the review of our hotel. We look forward to welcoming you back in the future!
Very nice hotel room, friendly staff. Restaurant (Hoyt’s) was lackluster, and the valet parking was terrible but I did get a refund.
Thank you for taking the time to provide our hotel a great review. We looking forward to welcoming you back in the future!
Great location and nice interiors. Staff was very nice. I recommend this hotel.
Thank you for taking time to review your stay!
The rooms were beautiful
Thank you for reviewing your stay!
Thank you for the great review. We look forward to welcoming you back in the future!