A lot of hair on the floor. Toilet did not flash and had to call for service. Light bulb on the outside of the door fell off the lighting and was shattered all over the floor. I’ve stayed at way better hotels for the price. Thankfully we only needed a night’s stay while we shopped in the city.
Great location. Modern clean room.
The Decor was wonderful. Very good location.
Staff was very friendly throughout our 3 night stay. Room had refrigerator and coffee maker. Bed slept fantastically. Covid has really changed the hotel - no restaurant and no bar which I missed more than I thought I would. I would stay again at Silversmith!
Everything about this hotel was top notch! My room was huge, especially for a downtown hotel, the bathroom had a walk-in shower and separate tub, 2 tv’s, the help was very friendly and accommodating, not to mention their security that was there to ensure my safety during yet another protest. I’ll definitely be returning.
Very pretty, nice decor. Friendly staff. Great location.
I love this hotel. Close to everything in walking distance. I would stay here again on my next visit. Staff were great..
It is located only half a block from my office, many good restaurands in the area.
YOU'RE DEFINITELY GETTING THE MOST BANG FOR YOUR BUCK HERE! I really enjoyed the hospitality the staff showed to me... From the ladies at the front desk (Patti, Bev, Ana, and the rest) to the bartender and waiter. Everyone was always so helpful in giving me directions and a list of must-sees. Everyday I'd come in and we'd chat like old friends. Everything was in walking distance from the hotel (target, malls, movies, restaurants, tourist attractions) The room itself was amazing. Comfy bed, very nice decor, insanely nice bathroom. Its next to the trains, so that might be a disturbance for some, but it didn't bother me one bit. The double paned windows blocked the sound, so I barely knew it was there. I will be staying again next time I'm in Chicago.
Staff was amazing very helpful and welcoming. Room excellent conditions and very clean. Location was perfect, very centric and walking distance to The Bean, restaurant and train stations.
From the moment we took our luggage out to the moment we were checking out stuff was ready to help an friendly. The whole place is immaculate, spotless and I'm the one who can always complain about cleanliness. Everything is within walking distance (food, transport, park, shopping). It was just a little bit more noisy then I expected but would go back there definitely!
Located in The Loop, Silversmith Hotel Chicago Downtown is adjacent to Millennium Park and within a 10-minute walk of other popular attractions like Art Institute of Chicago. This 4-star hotel welcomes guests with 144 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:30 AM to 11:00 AM.
All 144 rooms feature refrigerators, coffee makers, and free long-distance calls. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.
Guests of Silversmith Hotel Chicago Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 55 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a library.
A lot of hair on the floor. Toilet did not flash and had to call for service. Light bulb on the outside of the door fell off the lighting and was shattered all over the floor. I’ve stayed at way better hotels for the price. Thankfully we only needed a night’s stay while we shopped in the city.
Great location. Modern clean room.
Thanks for your review - Hopefully you shared any issues you had with our staff during your stay.
The Decor was wonderful. Very good location.
Thanks for your review and comments!
Thanks for your review! If there is anything we can do to make your future stays with us more enjoyable, please let us know. Guest Service Team
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Staff was very friendly throughout our 3 night stay. Room had refrigerator and coffee maker. Bed slept fantastically. Covid has really changed the hotel - no restaurant and no bar which I missed more than I thought I would. I would stay again at Silversmith!
LAM, Thanks for your rating and comments. It's great to hear that our staff took great care of you and you were able to get a good nights sleep throughout your stay. At this time, we continue to follow the directives issued by the State of Illinois and the City of Chicago regarding restaurants and bars. We look forward to reopening in the near future. Hopefully, you'll have the opportunity to visit Chicago again and we'll see you at the Silversmith! Take care, Frank Leone, General Manager
Thanks for your feedback!
Everything about this hotel was top notch! My room was huge, especially for a downtown hotel, the bathroom had a walk-in shower and separate tub, 2 tv’s, the help was very friendly and accommodating, not to mention their security that was there to ensure my safety during yet another protest. I’ll definitely be returning.
Pepper, We sincerely appreciate you sharing your feedback with us. It's great to know that you enjoyed all the features of your room and that our staff took good care of you. We look forward to all your family returning to Chicago and staying with us here at the Silversmith. Best regards, Frank Leone General Manager
Thanks for your feedback!
Thanks for your review and comments!