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Carlton Inn Midway

2.0 out of 5.0

Carlton Inn Midway

2.0 out of 5.0

Recent guest reviews

Great customer service, friendly staff, clean rooms, etc.

With a shuttle to a block away CTA station available 24 hours with a phone call. Chicago is at your command. Without having to blow your horn even once. A fantastic group of people.

Shuttle serviceto and fro. The airport. Friendly staff.

The breakfast was good. On-site parking available.

The property was under construction with no elevator, but all that stuff was minor. The staff, from pickup at the airport to taking me back at the end, was superb. Thanks!

The construction that was going on at 5am on a Sunday.

Very helpful staff, under construction but still pretty clean.

This was our 2nd time staying here. The rooms are basic but clean. Beds & pillows comfortable. We stay here for a park, sleep & fly. Excellent customer service. On time to the airport. Quick pick up from the airport. Call after you get your luggage & they are there in about 10 minutes. When you get back to the hotel they have a snack & water for you. If you are leaving they have your car ready with either the air or heat on depending on the weather. Couldn’t ask for more.

The bed wasn’t comfortable,i could feel the springs in my lower back

Clean, updated, furnished with microwave and fridge.

The water went out the night of stay. I was told it would be back on by 7 am. I left at 11 and it still wasn't on. If I didn't get water from the Uber driver, I wouldn't have had water to brush my teeth. They said the city had shut down the water for some reason but I couldn't verify it on the city's website. I am giving them the benefit of the doubt but their should've been some contingency plan in place like having water bottles for everyone or just something. We were still able to get breakfast but not being able to flush the toilet or take a shower was just unacceptable. I would like some form of refund for this inconvenience.

The rooms are small, bt the price is low. 30 minutes cta train travel to downtown, the staff is very helping... specially steve, the night staff guy.

This is a value hotel. You get the basics with a few added perks. It looks like some upgrades have been done recently. The room had a strange smell to it initially however you get used to it. There is a nice breakfast in the morning to help set you up for your day. The shuttle from the Midway airport was quick. The best part of our stay was the staff. The staff is very friendly and willing to help make your stay a pleasant one. I would recommend to people looking for value, if you're looking for amenities you will want to continue your search.

We had the best experience with our stay there, because the friendly staff made the biggest difference. We arrived at 2am, but the shuttle quickly arrived to pick us up. They allowed us to check out the next day at 1:30 at first. After realizing we couldn't make it, we called to change our checkout at 2pm. They had no problem doing it. At 2:30pm, we were still on the train coming back, and they called and asked about our status. We felt bad about delaying the checkout but said we'd be there soon because we were on the train back. They offered to pick us up at the train station so we didn't have to walk! 5 minutes later, the shuttle showed up to pick us up, and later took us to the airport too. Although we only stayed there one day, we were impressed with the friendly staff, "customer first" customer service and the upgraded room. I highly recommend this hotel.

This hotel does have a Motel type feel but we liked our experience and had no issues. Every time I called I always was greeted with a friendly voice and got my questions answered. I even got a phone call from the Hotel after making the reservation letting me know what to do with the park and fly feature that I indicated in my reservation online. Check -in was fast and easy. Set up shuttle to airport with ease and the driver walked to our room to help with the bags at 4 a.m. Even though the breakfast included in the room was not open yet the hotel still had some items for the early travelers. The Drive to Midway airport was 10 minutes and runs every 30 minutes. The driver let us know where we needed to go when we got there and when we returned. When we returned from our trip we called the shuttle and the hotel was prepared for us to arrive and then sent a driver to pick up and our car was waiting by the front door with water and cookies inside. The hotel moves your car for you away from the hotel room door and has it ready for you when you return.

Very friendly staff! Appreciated the breakfast. We did not need it, but there was a nice "breakfast" size table with two chairs to sit/eat at. Only thing I did not like was the thin blanket on the bed. Wish I had turned up the heat before going to bed.

Alexandria and Steven are the best! Security staff is always friendly and helpful, too.

Simple, but clean with friendly service, parking.

4944 S Archer Ave Chicago IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in Archer Heights, Carlton Inn Midway is within a 15-minute drive of popular attractions such as McCormick Place and University of Illinois Chicago. This 72-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Renovated in 2017, Carlton Inn Midway offers a fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, laundry facilities, and a fireplace in the lobby.

Room options

Traditional Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Traditional Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Carlton Inn Midway

Everyone (31) Couples (16) Business (13) Family (13) Other (6) Friends (5)
5
Partner Couples Friends

Great customer service, friendly staff, clean rooms, etc.

By on Jul 5, 2019

5
Everyone

With a shuttle to a block away CTA station available 24 hours with a phone call. Chicago is at your command. Without having to blow your horn even once. A fantastic group of people.

By on Jun 27, 2019

5
Families

Shuttle serviceto and fro. The airport. Friendly staff.

By on Jun 8, 2019

4
Partner Couples

The breakfast was good. On-site parking available.

By , from DFW on Jun 1, 2019

5
Families

The property was under construction with no elevator, but all that stuff was minor. The staff, from pickup at the airport to taking me back at the end, was superb. Thanks!

By on Mar 18, 2019

3
Friends

The construction that was going on at 5am on a Sunday.

By on Feb 15, 2019

Review comment responded on Feb 15, 2019

We apologize for the construction noise. The contractors work Monday through Saturday from 8 am to 5 pm.

4
Everyone

Very helpful staff, under construction but still pretty clean.

By on Feb 15, 2019

5
Everyone

By on Feb 14, 2019

5
Everyone

This was our 2nd time staying here. The rooms are basic but clean. Beds & pillows comfortable. We stay here for a park, sleep & fly. Excellent customer service. On time to the airport. Quick pick up from the airport. Call after you get your luggage & they are there in about 10 minutes. When you get back to the hotel they have a snack & water for you. If you are leaving they have your car ready with either the air or heat on depending on the weather. Couldn’t ask for more.

By on Dec 18, 2018

4
Everyone

By on Oct 1, 2018

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.