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Hyatt Place Chicago/Downtown - The Loop

3.0 star property
Hotel with an indoor pool, 5-minute walk to Willis Tower

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Lobby sitting area
In-room safe, desk, laptop workspace, soundproofing
Meeting facility
Room, 1 King Bed with Sofa bed (Specialty) | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Cadillac Palace Theatre
    ‪3 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(37 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(36 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(33 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.6 out of 10
Excellent
(29 reviews)
  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Specialty King Room with Sofabed and Roll-In Shower

42-inch TV with digital channels, MP3 dock

Accessible Specialty King Room with Sofabed and Roll-In Shower

  • Sleeps 4

View all photos for Accessible King Room with Sofabed and Tub

Living area | 42-inch TV with digital channels, MP3 dock

Accessible King Room with Sofabed and Tub

  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Corner View King Room With Sofabed

  • Sleeps 4

King Room With Shower-Accessible

  • Sleeps 4

Queen Room With Sofabed And Tub-Accessible

  • Sleeps 5

Guest Room With Queen Bed, Shower, Sofa Bed-Accessible

  • Sleeps 5

View all photos for Two Queen Room

42-inch TV with digital channels, MP3 dock

Two Queen Room

  • Sleeps 5

King Room

  • Sleeps 4

View all photos for Two Queen Room with View

42-inch TV with digital channels, MP3 dock

Two Queen Room with View

  • Sleeps 5

View all photos for King Room with View

42-inch TV with digital channels, MP3 dock

King Room with View

  • Sleeps 4

View all photos for Specialty King Room

In-room safe, desk, laptop workspace, soundproofing

Specialty King Room

  • Sleeps 4

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  • Free WiFi
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9.0 out of 10, Wonderful, 1,427 reviews
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About the neighborhood

Chicago

Located in Downtown Chicago, Hyatt Place Chicago/Downtown - The Loop is within a 10-minute walk of popular sights such as Willis Tower and State Street. This 206-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.2 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Chicago Theatre - 10 min walk - 0.5 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Millennium Park - 11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Mr. Submarine - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

Hotel with an indoor pool, 5-minute walk to Willis Tower
At Hyatt Place Chicago/Downtown - The Loop, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-out, and laundry facilities.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number Hotel License, 60606, 60606

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Hyatt Place Chicago/Downtown - The Loop?

Hyatt Place Chicago/Downtown - The Loop provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Jan 16, 2026 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Place Chicago/Downtown - The Loop?

This hotel is situated in Downtown Chicago within a short 12-minute walk of Michigan Avenue and also 12 minutes on foot from Millennium Park. You'll also find Chicago Riverwalk and State Street less than a mile away.

Is there parking available at Hyatt Place Chicago/Downtown - The Loop?

Yes, there is electric car charging available.

Does Hyatt Place Chicago/Downtown - The Loop feature a casino at the property?

No, Hyatt Place Chicago/Downtown - The Loop doesn't have a casino.

Is there an indoor pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Hyatt Place Chicago/Downtown - The Loop?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hyatt Place Chicago/Downtown - The Loop?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant that serves breakfast?

Yes, Hyatt Place Chicago/Downtown - The Loop serves self-serve breakfast each morning for a surcharge from its restaurant.

Does Hyatt Place Chicago/Downtown - The Loop allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Chicago/Downtown - The Loop for a fee of USD 100 per accommodation, per stay.

Does Hyatt Place Chicago/Downtown - The Loop have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Place Chicago/Downtown - The Loop?

The closest major airport to Hyatt Place Chicago/Downtown - The Loop is Chicago Midway Airport (MDW), which is 11.4 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.9 mi away (36-minute drive).

Can I book a room with a balcony at Hyatt Place Chicago/Downtown - The Loop?

No, there aren't any guestrooms with balconies at Hyatt Place Chicago/Downtown - The Loop.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1135 reviews
Rating 8 - Good. 255 out of 1135 reviews
Rating 6 - Okay. 88 out of 1135 reviews
Rating 4 - Poor. 48 out of 1135 reviews
Rating 2 - Terrible. 47 out of 1135 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, Los Angeles

Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredible, such a seamless checkin and checkout. Great, safe location close enough to the riverwalk and plenty of coffee and quick grab food places nearby. Ate dinner at the bar and the food was great. Room was clean, quiet and comfortable. Overall I’d recommend to anyone.
Stayed 2 nights in Sep 2025

6/10 Okay

Clarke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel and great staff, but this stay missed

We’ve stayed here before and usually have a solid experience. The place is clean and the staff is great, but this visit was frustrating. We were here four nights. For three of those days the outlet bank that powers the refrigerator and coffee maker was out. Maintenance got it working once for a few hours, then it failed again overnight and our food was warm by morning. I reported it during the stay and again at checkout. No one offered a room change, a working mini fridge, or any gesture to make it right. We like this property and want to come back, but please fix the electrical on that side of the room and coach the team on service recovery. A simple fix, an alternative, or even a small credit would have gone a long way.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yevgeniy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

LAUREN

Liked: Staff & service
Disliked: Property conditions & facilities
In a nice area nice staff. the room itself was run down and carpet felt very dirty. the bathroom fan was not working.
Stayed 1 night in Sep 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel overbooked and we had to separate into different rooms. This made managing to travel with my son who is special needs more difficult since we had to split what adult was in what room. We then ha
Stayed 2 nights in Aug 2025

10/10 Excellent

Nickolas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a hassle
Stayed 1 night in Sep 2025

10/10 Excellent

Raymond

Stayed 3 nights in Sep 2025

8/10 Good

Sherry R.

Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The room was average and fine for the night. Check-in took way too long, and I didn’t get into my room until after 3 PM. Breakfast also closed up way earlier than the posted time, which was disappointing. The best part is the location, which was really convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kinda tucked away in the south of the loop area, but its clean, the staff are pleasant and the process to check in was quick and full of information about the property amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Latoris

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Yen

Liked: Cleanliness, amenities
Clean and friendly staffs
Stayed 1 night in Aug 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to what we needed
Stayed 2 nights in Aug 2025

10/10 Excellent

Shani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Eric Alonso

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Everything about the building was good, however, the check in was at 3 pm and my room wasn't ready by 6:00pm. In the end they couldn't give me the room i requested and ended up giving me 2 single rooms instead of a double and I had to sleep in a different room separated from my family. Even with all the inconvenience, they didn't even offer a compensation.
Stayed 1 night in Aug 2025

8/10 Good

TaTanesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and the room is spacious
Stayed 1 night in Jul 2025

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