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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

A modern hotel with a glass facade, multiple floors, and a visible entrance.
A reception area with a modern design, including a reception desk, a decorative wall, and a display case with snacks.
A gym with cardio machines, weight benches, and a large window offering a city view.
A modern hotel room with a large window, a desk with a lamp, a sofa, and a chair.
A hotel room with a large bed, a desk with a chair, a sofa, and a TV.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Chicago Riverwalk
    ‪5 min walk‬
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(51 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(46 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(40 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible King Room With Sofa Bed And Roll-in Shower

Living area | 42-inch TV with digital channels

Accessible King Room With Sofa Bed And Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

Living area | 42-inch TV with digital channels

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5
  • 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Chicago

Located in Downtown Chicago, Hyatt Place Chicago/Downtown - The Loop is within a 10-minute walk of popular sights such as Chicago Riverwalk and Willis Tower. This 206-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Cadillac Palace Theatre - 3 min walk - 0.2 miles
  • Chicago Riverwalk - 5 min walk - 0.3 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Grant Park - 11 min walk - 0.6 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 5 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Bazaar Meat by José Andrés - ‬4 min walk
  • ‪Bar Mar by Jose Andres - ‬4 min walk
  • ‪Arby's - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Jimmy John's - ‬2 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

At Hyatt Place Chicago/Downtown - The Loop, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a business center, express check-out, and laundry facilities.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Sofa beds, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 55.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number Hotel License, 60606, 60606

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Hyatt Place Chicago/Downtown - The Loop?

Hyatt Place Chicago/Downtown - The Loop provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Sep 7, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Place Chicago/Downtown - The Loop?

This hotel is situated in Downtown Chicago within a 10-minute walk of Chicago Riverwalk and Merchandise Mart. You'll also find Michigan Avenue and Millennium Park less than a mile away.

Will I be able to park at Hyatt Place Chicago/Downtown - The Loop?

Yes, there is an electric car charging station available.

Does Hyatt Place Chicago/Downtown - The Loop feature a casino at the property?

No, Hyatt Place Chicago/Downtown - The Loop doesn't have a casino.

Is there an indoor pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hyatt Place Chicago/Downtown - The Loop?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Place Chicago/Downtown - The Loop?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant that serves breakfast?

Yes, Hyatt Place Chicago/Downtown - The Loop serves self-serve breakfast each morning for a surcharge from its restaurant.

Does Hyatt Place Chicago/Downtown - The Loop allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Chicago/Downtown - The Loop for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Chicago/Downtown - The Loop?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Place Chicago/Downtown - The Loop?

The closest major airport to Hyatt Place Chicago/Downtown - The Loop is Chicago Midway Airport (MDW), which is 11.4 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.9 mi away (36-minute drive).

Can I book a room with a balcony at Hyatt Place Chicago/Downtown - The Loop?

No, there aren't any guestrooms at Hyatt Place Chicago/Downtown - The Loop that offer a balcony.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 944 out of 1509 reviews
Rating 8 - Good. 315 out of 1509 reviews
Rating 6 - Okay. 129 out of 1509 reviews
Rating 4 - Poor. 59 out of 1509 reviews
Rating 2 - Terrible. 62 out of 1509 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room nice staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Willis Tower area and the parks.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to trains. Beautiful AC.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Durron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room, great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean room & very nice staff
Stayed 3 nights in May 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice food was good staff was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice property and roon! Would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the room was clean and the view was incredible
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and very accommodating
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Eulete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendliness of the staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy and staff was friendly. Overall, great experience.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend a stay here. They think of everything.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful!!! Staff literally was so nice and helpful and the hotel was clean and the pool was clean and me and the kids had a great time.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

LaShay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice not in a too busy location of the loop area
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really amazing! Everything was very clean, and we had such a beautiful room with a great road/city view. There is no parking directly at the hotel, but there’s a parking garage literally about a minute away, and the best part is that you can leave and come back anytime, which was super convenient for us. The location is also perfect — so many famous and beautiful places are within walking distance. We really enjoyed our stay and would definitely come back again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dushawn

Liked: Cleanliness, staff & service, amenities
The breakfast was always hot, very nice spread! Room was cleaned.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location downtown. Good for business stays . Excellent hotel. Very good rooms
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noon checkout is priceless! Thank you. Hotel is very nice and clean. Will stay again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities
The staff were amazing at this hotel and they have a lovely indoor pool area and a great breakfast facility which was not expensive.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was fantastic! Right in the middle of everything we wanted to see in Chicago.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Huy

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and staffs are very nice.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

PO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and business friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Morgan

Small pool, overall clean, packed for spring break.
Stayed 2 nights in Apr 2026