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Hyatt Place Chicago/Downtown - The Loop

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Chicago/Downtown - The Loop

Exterior
Fitness facility
Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
28 North Franklin Street, Chicago, IL, 60606
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(44 reviews)
  • 349 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

9.0 out of 10
Wonderful
(40 reviews)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8.6 out of 10
Excellent
(31 reviews)
  • City view
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed (Specialty)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Accessible

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Room, 1 King Bed with Sofa bed, Corner | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Hyatt Place Chicago/Downtown - The Loop places you in Downtown Chicago, within a leisurely stroll of popular sights such as Michigan Avenue and Millennium Park. This 206-room, 3-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Chicago City Hall - 3 min walk - 0.2 miles
  • Willis Tower - 6 min walk - 0.4 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Chicago Riverwalk - 13 min walk - 0.7 miles

Getting around

  • Washington-Wells Station - 2 min walk
  • Chicago Union Station - 11 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Jimmy John's - ‬2 min walk
  • ‪Cafecito - ‬2 min walk
  • ‪Mr. Submarine - ‬3 min walk
  • ‪Noodles & Company - ‬2 min walk
  • ‪Corner Bakery Cafe - ‬3 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

At Hyatt Place Chicago/Downtown - The Loop, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-out, and laundry facilities.
42-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. MP3 docks, sofa beds, and refrigerators are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 62 per night)

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately USD 11 per person
  • Nearby parking fee: USD 62.00 per night (300 ft away)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.
Property Registration Number Hotel License, 60606, 60606

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Is a free cancellation option available at Hyatt Place Chicago/Downtown - The Loop?

Hyatt Place Chicago/Downtown - The Loop provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Chicago/Downtown - The Loop?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Chicago/Downtown - The Loop on Apr 26, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hyatt Place Chicago/Downtown - The Loop?

This hotel is situated in Downtown Chicago within a short 12-minute walk of Michigan Avenue and also 12 minutes on foot from Millennium Park. You'll also find Chicago Riverwalk and Chicago Theatre less than a mile away.

Will I be able to park at Hyatt Place Chicago/Downtown - The Loop?

Yes, there is an electric car charging station available.

Does Hyatt Place Chicago/Downtown - The Loop feature a casino at the property?

No, Hyatt Place Chicago/Downtown - The Loop doesn't have a casino.

Is there an indoor pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hyatt Place Chicago/Downtown - The Loop?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Hyatt Place Chicago/Downtown - The Loop?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Chicago/Downtown - The Loop have a restaurant that serves breakfast?

Yes, Hyatt Place Chicago/Downtown - The Loop serves self-serve breakfast each morning for a surcharge from its restaurant.

Does Hyatt Place Chicago/Downtown - The Loop allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Chicago/Downtown - The Loop for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Hyatt Place Chicago/Downtown - The Loop?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hyatt Place Chicago/Downtown - The Loop?

The closest major airport to Hyatt Place Chicago/Downtown - The Loop is Chicago Midway Airport (MDW), which is 11.4 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.9 mi away (36-minute drive).

Can I book a room with a balcony at Hyatt Place Chicago/Downtown - The Loop?

No, there aren't any guestrooms at Hyatt Place Chicago/Downtown - The Loop that offer a balcony.

Hyatt Place Chicago/Downtown - The Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1233 reviews
Rating 8 - Good. 270 out of 1233 reviews
Rating 6 - Okay. 100 out of 1233 reviews
Rating 4 - Poor. 49 out of 1233 reviews
Rating 2 - Terrible. 53 out of 1233 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Mar 2026

8/10 Good

Ken

Stayed 4 nights in Feb 2026

6/10 Okay

Aldair

Traveled with group
room was in alright conditions stain on the floor and couch when we arrived, other than that was pretty pleasant
Stayed 2 nights in Jan 2026

10/10 Excellent

Karrie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Upbeat and friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Deobrey

Liked: Cleanliness, staff & service, amenities
Yes 10/10 everything!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

juana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff. It was very convenient you’re able to check out through the app as well as text the staff instead of calling or walking down. I always stay at Hyatt Place in the loop and look forward to each visit.
Stayed 2 nights in Jan 2026

2/10 Terrible

James

Stayed 1 night in Jan 2026

6/10 Okay

Deborah, Chicago

Stayed 1 night in Dec 2025

10/10 Excellent

Maggie

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashlee

Stayed 1 night in Jan 2026

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have parking and you must pay 65 dollars a night on the public parking across the street. On the positive side, the hotel is in a great location, a couple blocks from the sky deck and the rooms and pool are decent
Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Stayed 1 night in Jan 2026

6/10 Okay

Mackenzie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no parking onsite, the temperature sensor was ~2 ft from the window so it was difficult to cool the room down. Small trash cans. Room service every other day, contrary to the daily that was advertised. Bathroom was really nice, great lighting; master switch to turn off lamps easily. TV available to cast to phones easily, wifi easy to set up, ample outlets on each bedside. Staff was super friendly and happy to help!
Stayed 2 nights in Dec 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend.
Stayed 3 nights in Jan 2026

8/10 Good

Gabriela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

8/10 Good

Drey

Cool
Stayed 1 night in Jan 2026

6/10 Okay

Christina

Liked: Staff & service
Disliked: Cleanliness, amenities
Pool is very small and always over crowded. It closes at 8 pm which is a bummer for the kids also our check in was 3 pm and our room wasn’t ready until 5pm
Stayed 2 nights in Dec 2025

6/10 Okay

Nora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There should be a garbage can in the room. The fridge in the room should work. The breakfast was sub par. The plastic nubs on the bottom of the pool bruised my foot. The elevator was not operational during the entire stay. The staff were very kind and helpful, though. The pillows were very hard. The room was clean. The staff were great but the corporate issues were sub par (pillows purchased, pool design, room design, breakfast ingredients, elevator).
Stayed 2 nights in Dec 2025

10/10 Excellent

Drey

Stayed 1 night in Dec 2025

10/10 Excellent

Raul, novi

Good
Stayed 1 night in Dec 2025

8/10 Good

Frank

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, well located and maintained. Room could have extra bed sheet/blanket.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for a wonderful stay. The room was clean, the customer service was excellent and the breakfast was delicious.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great!
Stayed 2 nights in Dec 2025

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