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The Peninsula Chicago

5.0 out of 5.0

Recent guest reviews

I wish the decor was a bit more minimalist, less over the top. Other than that everything was excellent except for the cappuccino I asked in the room. Expresso and cappuccinos need to be done by baristas who know how to operate the machine. It was foamy and bitter. But the person who came to clean it up was very kind and realizing I could not drink it brought me a second one. It was drinkable.

The Peninsula is an upscale hotel with stellar service. The room surpassed our expectations. Elegant and classy! We had room service for breakfast, was terrific. Highly recommend the Peninsula!

beautiful hotel and excellent service/ Will stay at their hotels wherever we travel

Our second stay at the Peninsula was as good as the first - in a word, terrific

When staying at a Peninsula Hotel, especially the one in Chicago, you can expect perfection. Efficient, helpful staff. Convenient location, comfortable rooms and top of the line amenities. Why would you stay anywhere else?

The hotel was excellent for a special occasion. Absolutely perfect weekend!

Once again the Peninsula was a fabulous choice for us and our friends to stay. Great location, great service!

Great Experience. Service and staff were very attentive. Room great and amenities even better.

Great place to stay. I would recommend staying there.

I've stayed in many 5 star hotels, but this one tops the list. Every amenity was available. A gorgeous pool, incredible staff who remembered my name as I exited every morning, bed turndowns as soon as I go to the gym (how do they even know???) Complimentary water. Everything is absolutely top notch in the room also. Details as simple as: 1) placement of light switches 2) i searched for an ice machine only to find that ice was already in my bucket! 3) even the glass shelf in the bathroom was low-iron high quality glass. 4) complimentary slippers, every single 5) fully stocked gym with staff passing out cold towels to everyone, refrigerated bottled water complimentary 6) olympic-size gorgeous swimming pool on top floor with amazing view of Chicago 7) zen like spa area 8) they must swap the sheets every day because I got a small ketchup stain one night and it was gone the next. 9) super comfortable bed 10) Every staff member was friendly and attentive 11) they rearranged and hung up all my clothes, shoes, bagged up my old socks 12) TV/media center had every single input possible and 60 free channels, along with dvd player. Every night, it was tuned to soothing lounge music as you return to the hotel I've never been in a hotel where every detail was perfect. 5 stars+

We had a wonderful weekend experience at the Peninsula.

Great hotel within walking distance of all Chicago's main attractions. Service was exceptional and my husband still brags how the cleaning service even left him a book mark (attention to detail). We will never stay anywhere else when we visit Chicago again.

Lived in Chicago for many years. This is a great option to stay.

Best hotel ever!! The location is great, service is awesome and staffs are super helpful. There are several great restaurants in the building so it is very convenient. Room is very clean and comfortable, and the hotel does great job in every detail. Moreover if you are from Asia and believe in Fengshui, peninsula is the best choice. A little bit expensive but I think the service worth the money.

location. location, location. And The hotel staff are very friendly. Best place to stay in Cicago.

Beautiful, comfortable, extremely clean room with many details to make it great stay. Bathrooms beautiful. BIg bath tub, tv and radio in bathroom, vanity, bathrobs, full stocked mini bar, great views, comfortable couch to lounge. Bed is sott. Has a sitting area to remove shoes and coats. Order room service and they will put a temporary table in your room. Romantic. Brunch pricey but worth it with frest sushi and fresh oysters. Cute little skating spot. Will be back. This place is perfect for couples.

Amazing hotel all around. Great location with spacious and beautiful rooms. The staff was helpful and friendly. I had a wonderful experience at the Peninsula and would recommend this hotel to anyone.

My wife and I were in town for an exhibition at one of the museums in town, and decided to splurge on a night at the Peninsula. This hotel (and from what I understand, the chain) sets the bar for how a hotel should be run. The staff was thoughtful and kind, and anticipated every one of our needs. The accommodations were top notch and spotless, with turndown service which didn't stop at turning down the bed - our room was cleaned and organized for us as well! This stay pretty much ruined us for any other hotel.

I stayed at The Peninsula while attending a 5 day course at Northwestern University's downtown campus. The location was perfect for I was never more than a 15 min walk from anywhere I wanted to be! The room was nice with a separate "dressing area" between the bedroom and bathroom for an extended stay. The sleeping area also has a sofa, coffee table and desk with chair. It felt more like a studio apartment than a hotel room. Amenities were as I would expect at this price-point hotel, with the addition of a personal fax machine in the room for scanning/copies/faxes (with a dedicated number) and both in-room wifi and modem wall-jack. That was unique and made my stay easier as I could stay connected to work when I needed to be. I can't say much about the dining options, for I only ate dinner at the bar one night. The staff was very accommodating and allowed me to order off any menu from any on-site restaurant and have it served to me there. Overall I was impressed with the Peninsula and will rate it as my top choice for Chicago luxury brand hotels.

WE HAVE A VERY GOOD TIME IN THIS HOTEL, THE STAFF WAS VERY KIND.

108 East Superior Street Chicago IL

Hotel highlights

  • Walking distance to John Hancock Center and Chicago Water Tower
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Near North Side, The Peninsula Chicago is adjacent to Chicago Water Tower and within a 5-minute walk of other popular sights like John Hancock Center. This 5-star hotel has 339 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Chicago, the hotel is also a short walk from Tribune Tower and Wrigley Building.


Dining

Have a drink at the bar or enjoy onsite dining at one of 3 restaurants like Shanghai Terrace, which specializes in Chinese cuisine and serves lunch and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with full breakfast served for a fee.


Rooms

The 339 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 55-inch LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. IPod docks, minibars, and coffee makers are also standard.


Property features

Guests of The Peninsula Chicago enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 71.00 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Grand Deluxe, Room

King 1 | Sleeps 3

Executive Suite

King 1 | Sleeps 4

Deluxe Suite

King 1 | Sleeps 4

Guest reviews for The Peninsula Chicago

Everyone (4) Couples (33) Business (10) Family (11) Other (4) Friends (2)
4

great location, great staff, very comfortable.

Everyone

I wish the decor was a bit more minimalist, less over the top. Other than that everything was excellent except for the cappuccino I asked in the room. Expresso and cappuccinos need to be done by baristas who know how to operate the machine. It was foamy and bitter. But the person who came to clean it up was very kind and realizing I could not drink it brought me a second one. It was drinkable.

By on Apr 8, 2017

Review comment responded on Apr 11, 2017

Dear Anonymous, Thank you for sharing your comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you enjoyed your experience with the staff as well as the beds in our recently renovated guest rooms. We are also glad to hear you enjoyed the pool at The Spa as well. We regret to hear that you were not satisfied with your cappuccino that you ordered from in-room dining. I will be sure to share this feedback with my team internally. We appreciate your constructive feedback and hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

5

weekend stay in downtown chicago!

Everyone

The Peninsula is an upscale hotel with stellar service. The room surpassed our expectations. Elegant and classy! We had room service for breakfast, was terrific. Highly recommend the Peninsula!

By , from Chicago, IL on Jan 24, 2017

Review comment responded on Jan 27, 2017

Dear Lynette, Thank you so much for sharing your kind review of The Peninsula Chicago. We are delighted to hear that you experienced great service during your stay and that you enjoyed your guest room, and room service for breakfast. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

5

will stay there in the future

Everyone

beautiful hotel and excellent service/ Will stay at their hotels wherever we travel

By on Nov 15, 2016

Review comment responded on Nov 18, 2016

Dear Anonymous, Thank you for sharing your comments on your recent stay at The Peninsula Chicago. We are delighted to hear that you experienced excellent service. We hope to welcome you back again soon! Warm regards, Vincent Prioult Resident Manager

5

family visit to chicago

Everyone

Our second stay at the Peninsula was as good as the first - in a word, terrific

By on Mar 20, 2016

5

expect perfection

Couples

When staying at a Peninsula Hotel, especially the one in Chicago, you can expect perfection. Efficient, helpful staff. Convenient location, comfortable rooms and top of the line amenities. Why would you stay anywhere else?

By on Nov 19, 2015

5

special birthday

BusinessTravelers

The hotel was excellent for a special occasion. Absolutely perfect weekend!

By on Nov 10, 2015

5

fabulous trip

Couples

Once again the Peninsula was a fabulous choice for us and our friends to stay. Great location, great service!

By on Jul 4, 2015

5

beautiful place

BusinessTravelers

Great Experience. Service and staff were very attentive. Room great and amenities even better.

By on Apr 1, 2015

5

great stay

Couples

Great place to stay. I would recommend staying there.

By on Mar 17, 2015

5

best hotel i've ever stayed in

Couples

I've stayed in many 5 star hotels, but this one tops the list. Every amenity was available. A gorgeous pool, incredible staff who remembered my name as I exited every morning, bed turndowns as soon as I go to the gym (how do they even know???) Complimentary water. Everything is absolutely top notch in the room also. Details as simple as: 1) placement of light switches 2) i searched for an ice machine only to find that ice was already in my bucket! 3) even the glass shelf in the bathroom was low-iron high quality glass. 4) complimentary slippers, every single 5) fully stocked gym with staff passing out cold towels to everyone, refrigerated bottled water complimentary 6) olympic-size gorgeous swimming pool on top floor with amazing view of Chicago 7) zen like spa area 8) they must swap the sheets every day because I got a small ketchup stain one night and it was gone the next. 9) super comfortable bed 10) Every staff member was friendly and attentive 11) they rearranged and hung up all my clothes, shoes, bagged up my old socks 12) TV/media center had every single input possible and 60 free channels, along with dvd player. Every night, it was tuned to soothing lounge music as you return to the hotel I've never been in a hotel where every detail was perfect. 5 stars+

By on Feb 28, 2015