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Recent guest reviews

We celebrated our 50th wedding anniversary here and it was wonderful. Concierge staff was great, especially Alejandro. Couldn’t have gone better.

We came for a weekend getaway to celebrate our anniversary. Everything was perfect. Highly recommend!!

Stayed here many times, always a memorable experience

Best property in Chicago!

Unbelievable experience!

All was good

I have stayed in many Chicago hotels, lived in the city for 18 years but never stayed at here until now. Hands down the best hotel experience to date. Outstanding service all around, extremely clean and child friendly. Every single person who works there is genuinely kind and go out of their way to make each guest feel important. My daughter is still gushing over the treats they left for her each night.

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The hotel is amazing. The location (right next to Michigan Ave) is perfect for shopping, walking and sightseeing. The staff is top notch. The rooms are roomy and comfortable. We can’t wait to return!!!

Great location and awesome service!

Not only are the rooms and service from the staff top-notch, but the food at both the Shanghai Terrace and Lobby restaurants are great as well. Sure it is more expensive to stay here than at hotels like the Marriott, but you actually get what you pay for at the Peninsula. Highly recommended!

Over 1.5 hour for hotel food that consisted of a salad and appetizers.

my spa experience was very BLAH, even though I paid for 3 90 minute massages and a mani pedi for my daughter. The suite was very small...very small. The staff weren’t at all friendly or welcoming..I was very put off when we went to have a drink in the area across from the receptionist..we wanted a drink and waited close to 20 minutes AFTER we ordered. Overall...not accommodating, and NOT AT ALL helpful...don’t worry..won’t be back and definitely won’t EVER recommend...back to the Four Season for us!!!!!

The pool was not open and someone told us it was we came to relax by the pool

What's not to like, one of the best hotels in the world.

East Superior Street Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and Chicago Riverwalk
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Chicago, The Peninsula Chicago is a leisurely stroll from popular sights such as Michigan Avenue and Chicago Riverwalk. This 339-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at one of 2 onsite restaurants including Shanghai Terrace, which specializes in Chinese cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Guests can expect 55-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, minibars, and coffee makers are other standard amenities.


Property features

At The Peninsula Chicago, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 76.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and express check-in.

Room options

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 5

Executive Suite

1 King Bed | Sleeps 3

Grand Deluxe, Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for The Peninsula Chicago

Everyone (21) Couples (5) Family (9)
5
Family

We celebrated our 50th wedding anniversary here and it was wonderful. Concierge staff was great, especially Alejandro. Couldn’t have gone better.

By on Jun 25, 2023

Review comment responded on Jun 28, 2023

Dear Doug,Congratulations on your 50th wedding anniversary! We are delighted you chose to stay with us for your milestone occasion. I'll be sure to share your praise with our Concierge staff and Alejandro. We hope to have the pleasure of welcoming you back again soon.Warm regards, Vince ReyesHotel Manager

5
Partner Couples

We came for a weekend getaway to celebrate our anniversary. Everything was perfect. Highly recommend!!

By on Apr 4, 2023

Review comment responded on Apr 5, 2023

Dear Maeghan,Happy anniversary! Thank you for your kind recommendation of The Peninsula Chicago. We are delighted to read that you enjoyed your weekend getaway. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

5
Everyone

Stayed here many times, always a memorable experience

By on Dec 11, 2022

Review comment responded on Dec 12, 2022

Dear Robert,Thank you for taking the time to share your review of The Peninsula Chicago, and thank you for being a loyal guest of ours. We are delighted that you have enjoyed your experiences at the hotel. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

5
Everyone

By on Dec 3, 2022

5
Everyone

Best property in Chicago!

By on Nov 21, 2022

5
Family Family with small children

Unbelievable experience!

By on Nov 7, 2022

Review comment responded on Nov 8, 2022

Dear Paul,Thank you for taking the time to share your review of The Peninsula Chicago. We are delighted to read that you enjoyed your experience! We hope to have the pleasure of welcoming you for another stay soon.Warm regards,Maria Razumich ZecRegional Vice President & Managing Director

5
Friends

All was good

By on Sep 16, 2022

Review comment responded on Sep 19, 2022

Dear Luis,Thank you for taking the time to share your review. We are pleased to read that you enjoyed your stay. We hope to welcome you back again in the future!Warm regards,Vince ReyesHotel Manager

5
Family Family with small children

I have stayed in many Chicago hotels, lived in the city for 18 years but never stayed at here until now. Hands down the best hotel experience to date. Outstanding service all around, extremely clean and child friendly. Every single person who works there is genuinely kind and go out of their way to make each guest feel important. My daughter is still gushing over the treats they left for her each night.

By on Sep 12, 2022

Review comment responded on Sep 13, 2022

Dear Kathleen,We are honored to read your kind review about The Peninsula Chicago! Thank you so much for sharing your feedback. We are delighted that you and your daughter enjoyed your visit, including the treats and service provided by our staff. We hope to welcome you back again soon.Warm regards,Vince ReyesHotel Manager

5
Business Business

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By on Mar 8, 2022

Review comment responded on Mar 9, 2022

Dear Grace, Thank you for the 5-Star rating! We are pleased that you enjoyed your experience with us and we hope to welcome you back again soon. Warm regards, Vince Reyes Hotel Manager

5
Partner Couples

The hotel is amazing. The location (right next to Michigan Ave) is perfect for shopping, walking and sightseeing. The staff is top notch. The rooms are roomy and comfortable. We can’t wait to return!!!

By on Dec 28, 2021

Review comment responded on Dec 29, 2021

Dear Melissa, Thank you for your kind review of The Peninsula Chicago! We appreciate the praise about our staff and are very glad to read that you enjoyed your stay. We look forward to your return as well! Thank you again. Warm regards, Vince Reyes Hotel Manager

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