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Recent guest reviews

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The hotel is amazing. The location (right next to Michigan Ave) is perfect for shopping, walking and sightseeing. The staff is top notch. The rooms are roomy and comfortable. We can’t wait to return!!!

Great location and awesome service!

Not only are the rooms and service from the staff top-notch, but the food at both the Shanghai Terrace and Lobby restaurants are great as well. Sure it is more expensive to stay here than at hotels like the Marriott, but you actually get what you pay for at the Peninsula. Highly recommended!

Over 1.5 hour for hotel food that consisted of a salad and appetizers.

my spa experience was very BLAH, even though I paid for 3 90 minute massages and a mani pedi for my daughter. The suite was very small...very small. The staff weren’t at all friendly or welcoming..I was very put off when we went to have a drink in the area across from the receptionist..we wanted a drink and waited close to 20 minutes AFTER we ordered. Overall...not accommodating, and NOT AT ALL helpful...don’t worry..won’t be back and definitely won’t EVER recommend...back to the Four Season for us!!!!!

The pool was not open and someone told us it was we came to relax by the pool

What's not to like, one of the best hotels in the world.

Truly special in the level of elegance and service while not being stuffy.

Outstanding food and beautiful spa, so peaceful and relaxing

Service is wonderful! A small birthday cake to celebrate my wife's birthday. Before purchasing museum tickets through them, check to see if you can get them yourself on-line. We bought through them and the cost was $14.00 more/ticket.

Taylor at the front desk was Amazing as always. Will be back soon !!!

Excellent customer service, luxurious room accommodations.

Very nice room, location, and service. It would have been nice to have complementary bottled water in the room (they did have it for a charge in the mini-bar). Our room looked at another building, so no real view, but the luxury off the room made up for it.

East Superior Street Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and State Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Chicago, The Peninsula Chicago is adjacent to Michigan Avenue and within a 5-minute walk of other popular sights like State Street. This 339-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a theme restaurant that specializes in Chinese cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a full breakfast is served each morning for a fee.


Rooms

Guests can expect 55-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, minibars, and coffee makers are other standard amenities.


Property features

At The Peninsula Chicago, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 76.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and express check-in.

Room options

Deluxe Suite, 1 King Bed

1 King Bed | Sleeps 5

Executive Suite

1 King Bed | Sleeps 3

Grand Deluxe, Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for The Peninsula Chicago

Everyone (24) Couples (4) Family (6)
5
Business Business

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By on Mar 8, 2022

Review comment responded on Mar 9, 2022

Dear Grace, Thank you for the 5-Star rating! We are pleased that you enjoyed your experience with us and we hope to welcome you back again soon. Warm regards, Vince Reyes Hotel Manager

5
Partner Couples

The hotel is amazing. The location (right next to Michigan Ave) is perfect for shopping, walking and sightseeing. The staff is top notch. The rooms are roomy and comfortable. We can’t wait to return!!!

By on Dec 28, 2021

Review comment responded on Dec 29, 2021

Dear Melissa, Thank you for your kind review of The Peninsula Chicago! We appreciate the praise about our staff and are very glad to read that you enjoyed your stay. We look forward to your return as well! Thank you again. Warm regards, Vince Reyes Hotel Manager

5
Everyone

By on Aug 4, 2021

5
Everyone

Great location and awesome service!

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Dear Traveler, Thank you for your kind review of The Peninsula Chicago! We are delighted to hear that you enjoyed the location and service you received from our staff. We look forward to seeing you again soon. Warm regards, Max Schroeder Hotel Manager

5
Family

Not only are the rooms and service from the staff top-notch, but the food at both the Shanghai Terrace and Lobby restaurants are great as well. Sure it is more expensive to stay here than at hotels like the Marriott, but you actually get what you pay for at the Peninsula. Highly recommended!

By on Jul 4, 2021

Review comment responded on Jul 6, 2021

Dear Traveler, Thank you for sharing your experience! We are honored to receive your wonderful recommendation. We are pleased to hear that you enjoyed the rooms, service and our restaurants. We hope to see you for a future visit soon. Warm regards, Max Schroeder Hotel Manager

1
Family with small children

Over 1.5 hour for hotel food that consisted of a salad and appetizers.

By on Jun 21, 2021

Review comment responded on Jun 22, 2021

Dear Traveler, We are disappointed to hear about your unsatisfactory experience with the wait time for your food. We invite you to reach out to the Executive Office at The Peninsula Chicago so that we can discuss your experience in greater detail. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage

2
Family Family

my spa experience was very BLAH, even though I paid for 3 90 minute massages and a mani pedi for my daughter. The suite was very small...very small. The staff weren’t at all friendly or welcoming..I was very put off when we went to have a drink in the area across from the receptionist..we wanted a drink and waited close to 20 minutes AFTER we ordered. Overall...not accommodating, and NOT AT ALL helpful...don’t worry..won’t be back and definitely won’t EVER recommend...back to the Four Season for us!!!!!

By on Feb 24, 2020

Review comment responded on Feb 25, 2020

Dear Anonymous, Thank you for sharing your feedback with us and I am sorry to hear of your disappointing experience. I personally made sure our team reached out yesterday to speak with you about your experiences in hopes that we may improve our services in the future. I hope we have the opportunity to speak with you soon. Warm regards, Max Schroeder Hotel Manager

2
Partner Couples

The pool was not open and someone told us it was we came to relax by the pool

By on Feb 2, 2020

5
Everyone

By on Dec 9, 2019

5
Everyone

By on Dec 1, 2019

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