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Recent guest reviews

Great view as advertised. Good location for sight seeing.

The staff at the level were top notch, went above my expectations ,were very nice and pleasant made my experience very fulfilling, i will come back again and again.

The staff was amazing josh and whole team took care of the entire great views and entertainment of your choice close to location

Great studio apartment style. More like a convertible 1 bedroom. Great view also!

The pool was closed, we specifically wanted a pool but everything else was perfect so we didn't mind.

The concierge team from beginning to end were wonderful they were knowledgeable and if they didn't have the answer they sought it out I do appreciate their time in their house while I was there for my one night. The room and the property is beautiful and super clean my only issue which has nothing to do with the team was that we stayed next to two different room that literally had a huge cardi amount of people that were in that room and in the hallway was loud and obnoxious and while they all seem to be having a great time I feared for my friends children going to the 8th floor to enjoy the games and the pool table Etc. Luckily it did that keeps me awake

North Wells Street Chicago IL

Hotel highlights

  • Walking distance to Lake Michigan
  • Free WiFi in rooms and public areas
  • 24-hour health club
  • Rooftop terrace

Located in Downtown Chicago within a short walk of Lake Michigan, Level Chicago – Old Town is within a mile (2 km) of other popular sights such as Michigan Avenue. This 4-star aparthotel welcomes guests with 60 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.


Rooms

Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.


Property features

At Level Chicago – Old Town, guests have access to a 24-hour gym, a sauna, and a rooftop terrace. Self parking is offered for USD 65 per night. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.

Room options

Deluxe Room, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

2 King Beds and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 1 Queen Bed with Sofa bed, City View

1 Queen Bed and 1 Double Sofa Bed | Sleeps 2

Executive Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Level Chicago – Old Town

Everyone (4) Couples (2) Family (2)
5
Family with small children

Great view as advertised. Good location for sight seeing.

By on Apr 12, 2023

Review comment responded on Apr 16, 2023

Thank you for choosing us!

5
Partner Couples

The staff at the level were top notch, went above my expectations ,were very nice and pleasant made my experience very fulfilling, i will come back again and again.

By , from Chicago on Sep 28, 2022

Review comment responded on Sep 28, 2022

Good evening, Jeffery and thank you for taking the time to leave your review! We look forward to welcoming you back!

5
Partner Couples

The staff was amazing josh and whole team took care of the entire great views and entertainment of your choice close to location

By , from Chicago on Mar 29, 2022

Review comment responded on Mar 29, 2022

Good morning, Jefferey and thank you for your review! We are certainly happy to hear that you enjoyed yourself. Your kind words will of course be shared with the staff. We look forward to welcoming you back!

5
Everyone

By on Nov 8, 2021

5
Everyone

Great studio apartment style. More like a convertible 1 bedroom. Great view also!

By on Nov 29, 2020

Review comment responded on Nov 30, 2020

Good afternoon and thank you for your review. We are happy to hear that you enjoyed the style of our studio apartment. Hopefully we will be able to welcome you back again soon! Best!

3
Everyone

By on Jul 14, 2020

Review comment responded on Jul 15, 2020

Good morning! We thank you for taking the time to provide your review. Please feel free to let us know how we may better accommodate you moving forward. Best!

5
Everyone

By on May 12, 2020

Review comment responded on May 14, 2020

Good afternoon and thank you for your feedback! We are happy to see that you enjoyed your stay here with us, and look forward to your return!

5
Family Family with small children

The pool was closed, we specifically wanted a pool but everything else was perfect so we didn't mind.

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Good morning! We appreciate your feedback! While our pool is unfortunately closed during the chillier winter months, we look forward to welcoming you back once it reopens. This is always weather dependent, but we anticipate late May or early June.

5
Family

The concierge team from beginning to end were wonderful they were knowledgeable and if they didn't have the answer they sought it out I do appreciate their time in their house while I was there for my one night. The room and the property is beautiful and super clean my only issue which has nothing to do with the team was that we stayed next to two different room that literally had a huge cardi amount of people that were in that room and in the hallway was loud and obnoxious and while they all seem to be having a great time I feared for my friends children going to the 8th floor to enjoy the games and the pool table Etc. Luckily it did that keeps me awake

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Thank you for the kind words and review regarding property and staff. I apologize for the inconvenience of the party. We as a property are consistently pursuing ways to better the experience of all guest. We look forward to welcoming you back to stay with us here at LEVEL Chicago – Old Town.

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