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Recent guest reviews

The pool was closed, we specifically wanted a pool but everything else was perfect so we didn't mind.

The concierge team from beginning to end were wonderful they were knowledgeable and if they didn't have the answer they sought it out I do appreciate their time in their house while I was there for my one night. The room and the property is beautiful and super clean my only issue which has nothing to do with the team was that we stayed next to two different room that literally had a huge cardi amount of people that were in that room and in the hallway was loud and obnoxious and while they all seem to be having a great time I feared for my friends children going to the 8th floor to enjoy the games and the pool table Etc. Luckily it did that keeps me awake

North Wells Street Chicago IL

Hotel highlights

  • Walking distance to State Street and Second City
  • Free WiFi in rooms and public areas
  • 24-hour health club
  • Rooftop terrace

Located in River North, LEVEL Chicago – Old Town is a leisurely stroll from popular sights such as State Street and Second City. This 4-star aparthotel welcomes guests with 60 rooms and conveniences like a 24-hour health club, free in-room WiFi, and a rooftop terrace.


Rooms

Each apartment features a kitchen and space to spread out with a dining area. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe.


Property features

At LEVEL Chicago – Old Town, guests have access to a 24-hour health club, a sauna, and a rooftop terrace. Self parking is offered for USD 50.0 per night. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

1 Bedroom Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Suite, 2 Bedrooms, Corner

1 Double Sofa Bed and 2 King Beds | Sleeps 4

Studio

1 Double Sofa Bed and 1 Queen Bed | Sleeps 2

Deluxe Suite, 1 Bedroom

1 Double Sofa Bed and 1 King Bed | Sleeps 4

Guest reviews for LEVEL Chicago – Old Town

Everyone (2) Family (2)
3
Everyone

By on Jul 14, 2020

Review comment responded on Jul 15, 2020

Good morning! We thank you for taking the time to provide your review. Please feel free to let us know how we may better accommodate you moving forward. Best!

5
Everyone

By on May 12, 2020

Review comment responded on May 14, 2020

Good afternoon and thank you for your feedback! We are happy to see that you enjoyed your stay here with us, and look forward to your return!

5
Family Family with small children

The pool was closed, we specifically wanted a pool but everything else was perfect so we didn't mind.

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Good morning! We appreciate your feedback! While our pool is unfortunately closed during the chillier winter months, we look forward to welcoming you back once it reopens. This is always weather dependent, but we anticipate late May or early June.

5
Family

The concierge team from beginning to end were wonderful they were knowledgeable and if they didn't have the answer they sought it out I do appreciate their time in their house while I was there for my one night. The room and the property is beautiful and super clean my only issue which has nothing to do with the team was that we stayed next to two different room that literally had a huge cardi amount of people that were in that room and in the hallway was loud and obnoxious and while they all seem to be having a great time I feared for my friends children going to the 8th floor to enjoy the games and the pool table Etc. Luckily it did that keeps me awake

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Thank you for the kind words and review regarding property and staff. I apologize for the inconvenience of the party. We as a property are consistently pursuing ways to better the experience of all guest. We look forward to welcoming you back to stay with us here at LEVEL Chicago – Old Town.

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