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Aparthotel

Level Chicago – Old Town

4.0 star property
Family-friendly aparthotel with a 24-hour health club and a sauna
VIP Access

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Photo gallery for Level Chicago – Old Town

Front of property - evening/night
Property video
Deluxe Room, 1 Twin Bed, City View | Living area | Flat-screen TV
Seasonal outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Kitchen
  • Dryer
  • Washer

Explore the area

View in a map
1140 North Wells Street, Chicago, IL, 60610
  • Place, State Street
    ‪8 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View | Living room | Flat-screen TV

Deluxe Room, 1 King Bed with Sofa bed, City View

  • 680 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Suite, Multiple Beds, City View, Corner (Two Bedroom Suite)

  • 1080 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, City View

Deluxe Room, 1 Queen Bed with Sofa bed, City View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Deluxe Room, 1 Queen Bed with Sofa bed, City View

  • 560 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Executive Suite, 1 King Bed with Sofa bed, City View

  • 705 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Multiple Beds, City View

Deluxe Room, Multiple Beds, City View | Living area | Flat-screen TV

Deluxe Room, Multiple Beds, City View

  • 830 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds, City View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, Multiple Beds, City View

  • 1575 sq ft
  • City view
  • Sleeps 8
  • 2 King Beds and 1 Double Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, Level Chicago – Old Town is a leisurely stroll from popular sights such as Lake Michigan and Michigan Avenue. This 35-room, 4-star aparthotel has a coffee shop/cafe along with conveniences like a 24-hour gym and free in-room WiFi.
View more Aparthotels in ChicagoOpens in a new window

What's nearby

  • State Street - 8 min walk - 0.5 miles
  • Michigan Avenue - 11 min walk - 0.6 miles
  • Water Tower Place - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 2 min drive - 1.4 miles
  • Millennium Park - 3 min drive - 1.6 miles

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Clark-Division Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Division On The Rocks - ‬4 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪Dialtone Cafe - ‬1 min walk
  • ‪Happy Camper Pizza - ‬2 min walk
  • ‪Jersey Mike's Subs - ‬3 min walk

About this property

Level Chicago – Old Town

Family-friendly aparthotel with a 24-hour health club and a sauna
At Level Chicago – Old Town, guests have access to a 24-hour gym, a sauna, and a rooftop terrace. Self parking is offered for USD 68.30 per night. The front desk is staffed 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a 24-hour business center, and a seasonal outdoor pool.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, a microwave, and a stovetop. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Climb into a pillowtop bed with premium linens. Other standard amenities include a washer/dryer, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a 24-hour health club, a sauna, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Playground

Restaurants on site

  • Dialtone

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Games
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Dock
  • Firepit
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Coin laundry
  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a train station

Things to do

  • 24-hour gym
  • 24-hour health club
  • Arcade/game room
  • Basketball

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 35 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs and cats only
  • 1 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 22.32 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

LEVEL Furnished Living Chicago
LEVEL Chicago – Old Town Chicago
LEVEL Chicago – Old Town Aparthotel
LEVEL Chicago – Old Town Aparthotel Chicago

Frequently asked questions

Are free cancellation options available at Level Chicago – Old Town?

Level Chicago – Old Town provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Level Chicago – Old Town?

As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Level Chicago – Old Town on Nov 24, 2025 start from $188.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Level Chicago – Old Town?

This aparthotel is situated in Downtown Chicago within a short 12-minute walk of Lake Michigan and also 13 minutes on foot from Michigan Avenue. You'll also find Chicago Riverwalk and Millennium Park within a short drive.

Is there parking available at this aparthotel?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago – Old Town have a casino on the premises?

No, Level Chicago – Old Town doesn't have a casino.

Is there an indoor pool at Level Chicago – Old Town?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What amenities will couples enjoy at Level Chicago – Old Town?

Couples staying at this aparthotel will appreciate amenities like a pillowtop mattress and a kitchen as well as a restaurant bar.

Are there hot tubs at Level Chicago – Old Town?

No, but this aparthotel does have a steam room.

Does Level Chicago – Old Town feature a restaurant that includes a breakfast menu?

No, Level Chicago – Old Town doesn't have a restaurant that serves breakfast.

Does Level Chicago – Old Town allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Level Chicago – Old Town for a fee of USD 20 per pet, per night.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to Level Chicago – Old Town?

The closest major airport to Level Chicago – Old Town is Chicago Midway Airport (MDW), which is 13.4 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.9 mi away (34-minute drive).

Can I book a room with a balcony at Level Chicago – Old Town?

No, you won't find apartments with balconies at Level Chicago – Old Town.

Reviews

Level Chicago – Old Town Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 280 out of 386 reviews
Rating 8 - Good. 47 out of 386 reviews
Rating 6 - Okay. 27 out of 386 reviews
Rating 4 - Poor. 20 out of 386 reviews
Rating 2 - Terrible. 12 out of 386 reviews

Reviews

10/10 Excellent

Janet, Mequon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We always love staying here. Such great service and nice accommodations.
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great except parking
Stayed 3 nights in Aug 2025

8/10 Good

Muiz

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark Aaron

Liked: Cleanliness, property conditions & facilities
Great property. Outstanding all the way around.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jul 2025

10/10 Excellent

Cortez

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jen

Traveled with family
Liked: Cleanliness, room comfort

Nice place but poor management

We were supposed to be in a 2 bedroom room but while we were waiting for our room we were told our room was closed for maintenance so we were switched to 2 separate rooms. This was fine but the keys did not work at first and our room would not lock even when we used the deadbolt. So we called the property people and they said someone would come up right away. We waited an hour and had to call again as no one came and we couldn’t leave our room unlocked. When the maintenance guy finally came it was like he was looking for a tip from us. He said I am doing this out of courtesy but I have to get to my 2nd job. We were taken aback by this. No one seemed concerned that we could not lock our door. In addition fan in the bathroom didn’t work. TV in bedroom did not work. Given what we paid I would have expected top of the line service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anahi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lot of good food options walkable distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimesha

Liked: Cleanliness, property conditions & facilities
Finding a park is hard and the process of getting a room is very tedious but still very beautiful I’ve been twice
Stayed 1 night in Feb 2025

6/10 Okay

Brett

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the hotel room's kitchen and it is very nice, however VERY small. The pool/amenities are also very nice. One major challenge was there was a last minute change to the location of our reservation from old town to fulton market. They did communicate the change and provided a discount, however, this occurred the day before our trip. The check-in process was also very disorganized and confusing. Information easily accessible in the reservation was not used, requiring extra check-in time. They told us a crib was available, and later found only a pack and play. I requested bedding for the pull out 4 times before someone brought them. Overall, management needs to improve their operations.
Stayed 3 nights in Jul 2025

8/10 Good

Jessica, Black Diamond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms and amenities, we would stay here again. This was a nice place! We love the location and the fact it was dog friendly. Lots to do for eats/drinks in walking distance and they have a lovely dog area adjacent to the pool on the 8th floor. Nice not to have to go down to the street for potty breaks. Taking off a star for the simple fact that they only have feather pillows (so I had to buy my own hypoallergenic one) and their parking lot was full so we had to park a few blocks away.
Stayed 2 nights in Jul 2025

6/10 Okay

Melanie

Stayed 3 nights in Jul 2025

8/10 Good

J Landon

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dominic, Parkland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Aparthotel. Like renting a condo downtown. Perfect for longer stays.
Stayed 1 night in Jun 2025

8/10 Good

Kendall

Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

10/10 Excellent

Rochelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful location. It wasn't a type of stay that I am familiar with, in that, there isn't really a lot of people to reach out to ask for assistance. But, all in all, I would definitely stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maurice

Stayed 1 night in Jun 2025

10/10 Excellent

Dequan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice
Stayed 8 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alexus

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I had no idea how nice this property would be! I had a full one-bedroom apartment and amazing view and amenities. 10/10, would stay again!
Stayed 3 nights in May 2025

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