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Hyatt Place Chicago-South/University Medical Center

3.0 out of 5.0

Hyatt Place Chicago-South/University Medical Center

3.0 out of 5.0

Recent guest reviews

Nice stay. Short and sweet. Will definitely be back if I stay in the area again.

Would not provide our party with the free breakfast evev though i was a member

Front Desk staff need to be trained in customer service and priority. They couldnt find my reservation during check in under my name, had to find my confirmation number or they could not check me in. Coffee service ends at 10 am I came down at 10:30am and was told I had to pay for coffee until i made it a point that i am a paying customer. Upon check out, clerk decided to ignore me and sign for a UPS package. Wont be staying here again after 2 previous stays.

Staff were great, room was great, pool is small and shallow, fitness center is nice, breakfast was poorly laid out.

Hotel front desk staff was not always available immediately; often left their post for a few minutes. Breakfast food was disappointing for a major chain hotel. Hotel shuttle was very helpful and available. Room was fine and clean.

This is my 3rd stay at the Hyatt. I had my birthday party during this stay and it was everything I was looking to happen and everyone enjoyed the party.

Bathroom was disgusting. Not clean, hair everywhere. Rest of room was clean and great for the price.

It is a good hotel, within walking distance to the U of Chicago main quad. The room was good but the WiFi was completely unusable. Whole Foods is around the corner.

After a long flight and wild taxi ride, I was happy to find myself in my room within a few minutes of arriving at the hotel. As a lone female business traveler, I am always concerned about nearby food options and was happy to find many in the Hyde Park area, in particular a Whole Foods less than a five minute walk away. Having a refrigerator in my room for my purchases was a huge plus. I like that my room has a sofa sectional. This allowed we to camp out with my laptop and get some work done while watching some TV. Just like home.

We stayed at this hotel for one night but had a great time!

Very helpful staff. Great shuttle service. Decent food options.

Breakfasts were excellent, staff was friendly, and local shopping and restaurants were conveniently close by

This is a nice hotel around Chicago area. The night that I stayed was quite. The room was spacious. There is no street parking. You have to do valet parking or the public parking at the opposite corner of the hotel.Other than that everything was nice.

I've stayed here several times and really like it. The staff are helpful. The rooms are great, and the location is perfect for me.

Clean and comfortable in the heart of Hyde Park Chicago

Pleasant and helpful staff. P Perfect location for our evenf

Nice new hotel. Comfortable, large room. Helpful staff, would recommend to a friend.

Hyattplace hotel is very good becasue of its excellent service although not cheap. However, it is worthy of consumption. For a foreigner consumer, I have very good experience as before in my homeland. In addition, very beautiful lake is very closed to hotel which attracts a lot of visitors and tourists of abroad. In one word, it is very great.

Awesome location! Surrounded by entertainment and excellent dining. Staff was absolutely incredible. See you guys this summer :)

Great hotel. Friendly front desk. Great room. But I did notice hairs in the bathtub...not sure why it wasn't cleaned properly. In the morning, the maid service was not friendly at all. Other than those 2 things, I really enjoyed my stay at this hotel.

5225 S Harper Ave Chicago IL

Hotel highlights

  • Close to University of Chicago and Chicago Museum of Science and Industry
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Indoor pool

Located in Hyde Park, Hyatt Place Chicago-South/University Medical Center is within a mile (2 km) of popular sights such as University of Chicago and Chicago Museum of Science and Industry. This 131-room, 3-star hotel has a bar/lounge, an indoor pool, and a 24-hour fitness center. Guaranteed Rate Field and Midway Plaisance are also nearby.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with satellite channels. The bathroom offers hair dryers and designer toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a sitting area.


Property features

At Hyatt Place Chicago-South/University Medical Center, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 39.00 per night, and there's also a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include 3 meeting rooms, a 24-hour business center, and free newspapers.

Room options

Room, 1 King Bed (High Floor)

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

King 1 | Sleeps 4

Room, Multiple Beds (High Floor)

Queen 2 | Sleeps 6

Guest reviews for Hyatt Place Chicago-South/University Medical Center

Everyone (13) Couples (4) Business (2) Family (7) Other (1)
5
Everyone

Nice stay. Short and sweet. Will definitely be back if I stay in the area again.

By on Dec 12, 2018

1
Everyone

Would not provide our party with the free breakfast evev though i was a member

By on Dec 10, 2018

2
Everyone

Front Desk staff need to be trained in customer service and priority. They couldnt find my reservation during check in under my name, had to find my confirmation number or they could not check me in. Coffee service ends at 10 am I came down at 10:30am and was told I had to pay for coffee until i made it a point that i am a paying customer. Upon check out, clerk decided to ignore me and sign for a UPS package. Wont be staying here again after 2 previous stays.

By , from Hyatt Place S. University Center on Nov 26, 2018

5
Everyone

Staff were great, room was great, pool is small and shallow, fitness center is nice, breakfast was poorly laid out.

By , from Boston, MA on Oct 13, 2018

Review comment responded on Oct 24, 2018

Dear Anne, Thank you for staying with us. We are doing a new rollout of the breakfast on Nov 1st. I hope it will be to your liking. Best, Leroy B.

3

disappointing

Everyone

Hotel front desk staff was not always available immediately; often left their post for a few minutes. Breakfast food was disappointing for a major chain hotel. Hotel shuttle was very helpful and available. Room was fine and clean.

By , from San Carlos, CA on Jul 2, 2018

Review comment responded on Aug 29, 2018

Dear Jack, Thank you for staying with us. Please accept our apologies that you had a less than stellar stay with us. I hope you will give us another opportunity to provide the type of service that would warrant your loyalty. We look forward to hearing from you. Kind Regards, Leroy B

5
Everyone

This is my 3rd stay at the Hyatt. I had my birthday party during this stay and it was everything I was looking to happen and everyone enjoyed the party.

By on Mar 26, 2018

Review comment responded on Mar 29, 2018

Happy birthday! We are so happy that you enjoyed your time with us. We hope you keep us in mind for next year. Thank you.

2
Everyone

Bathroom was disgusting. Not clean, hair everywhere. Rest of room was clean and great for the price.

By on Oct 20, 2017

Review comment responded on Oct 29, 2017

Thank you for taking the time to rate our performance. We are sorry that you had a subpar stay. Please alert us in the future if you find that something is not to standard. We will use this review as a training tool. Thank you for staying with us.

5

good hotel close to university

Everyone

It is a good hotel, within walking distance to the U of Chicago main quad. The room was good but the WiFi was completely unusable. Whole Foods is around the corner.

By , from Washington DC on Sep 22, 2017

Review comment responded on Sep 24, 2017

We appreciate your high rating considering our Wi-Fi issues. We have contacted our provider and we are in the process of upgrading our bandwidth. We hope this will remedy any future concerns. Thank you for staying with us.

5

easy check-in, great location, and perfect room

Business Travelers

After a long flight and wild taxi ride, I was happy to find myself in my room within a few minutes of arriving at the hotel. As a lone female business traveler, I am always concerned about nearby food options and was happy to find many in the Hyde Park area, in particular a Whole Foods less than a five minute walk away. Having a refrigerator in my room for my purchases was a huge plus. I like that my room has a sofa sectional. This allowed we to camp out with my laptop and get some work done while watching some TV. Just like home.

By , from New York on Aug 11, 2017

Review comment responded on Aug 13, 2017

Thank you Holly for such a stellar review. We are happy you were able to find comfort in the neighborhood and here at the hotel. We look forward to seeing you again. Thank you so much for staying with us.

5

this hotel was clean, classy and very comfortable.

Everyone

We stayed at this hotel for one night but had a great time!

By on Jul 16, 2017

Review comment responded on Jul 18, 2017

Thank you so much for staying with us. We are so happy you enjoyed your stay. We hope you keep us in mind for your next trip to Hyde Park.

Hyatt Place Chicago-South/University Medical Center

5225 S Harper Ave, Chicago, IL 60615