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The Golden Arm

2.5 star property

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Photo gallery for The Golden Arm

A modern living room with a sectional sofa, a glass coffee table, and a green armchair. There is a painting on the wall and a door with an 'EXIT' sign.
Interior
A narrow alleyway with a brick building, a wooden door with glass panels, and a potted plant.
Premium bedding, pillowtop beds, desk, free WiFi
A modern kitchen with dark wood cabinets, a white countertop, and a built-in oven. There are two windows with patterned curtains, a stone accent wall, and a coffee maker on the counter.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1745 W Division St, Chicago, IL, 60622
  • Place, Milwaukee Avenue
    ‪3 min walk‬
  • Place, The Den Theatre
    ‪5 min walk‬
  • Place, The Salt Shed
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪30 min drive‬

Room options

View all photos for King Room 3C

A hotel room with a bed, a desk, a chair, a lamp, a mirror, and a window with curtains.

King Room 3C

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed 3B

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed 3B

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City Views 4A

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 4A

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room, Courtyard View, 3D

Premium bedding, pillowtop beds, desk, free WiFi

King Room, Courtyard View, 3D

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City Views 3A

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed, City Views 3A

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed 4B

Premium bedding, pillowtop beds, desk, free WiFi

Deluxe Room, 1 King Bed 4B

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room, Courtyard View, 4D

Premium bedding, pillowtop beds, desk, free WiFi

King Room, Courtyard View, 4D

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room 4C

Premium bedding, pillowtop beds, desk, free WiFi

King Room 4C

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Chicago

Located in West Town within 2 miles (3 km) of United Center, The Golden Arm is within a few miles (5 km) of other popular sights such as Michigan Avenue. This 8-room hotel welcomes guests with conveniences like free in-room WiFi and concierge services.

What's nearby

  • Milwaukee Avenue - 3 min walk - 0.2 miles
  • The Den Theatre - 5 min walk - 0.3 miles
  • The 606 - 16 min walk - 0.9 miles
  • The Salt Shed - 16 min walk - 0.9 miles
  • Humboldt Park - 4 min drive - 1.6 miles

Getting around

  • Chicago Clybourn Station - 2 min drive
  • Division Station - 5 min walk
  • Chicago Midway Airport (MDW) - 39 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪The Standard Bar & Grill - ‬6 min walk
  • ‪Parlor Pizza Bar - ‬2 min walk
  • ‪Big Mini Putt Club - ‬5 min walk
  • ‪Bangers & Lace Wicker Park - ‬2 min walk

About this property

The Golden Arm

The Golden Arm features free WiFi in public areas and a garden. Staff members can help with accommodation requests, and provide concierge services. This boutique hotel also has wedding services.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Desks are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Concierge services
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ruby Room
Ruby Room Chicago
Ruby Room Inn
Ruby Room Inn Chicago
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Hotel Chicago
Ruby Room Hotel
Ruby Room Chicago
Ruby Room Hotel Chicago

Frequently asked questions

Is a free cancellation option available at The Golden Arm?

The Golden Arm offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Golden Arm?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at The Golden Arm on Jul 9, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Golden Arm?

This hotel is situated in West Town within a short 15-minute walk of The Salt Shed and also 4 minutes on foot from Milwaukee Avenue. You'll also find United Center and Michigan Avenue within a short drive.

Is there parking available at The Golden Arm?

No, there isn't parking available at the hotel.

Does The Golden Arm have a casino at the property?

No, The Golden Arm doesn't have a casino.

Is there an indoor pool at The Golden Arm?

No, there is no indoor pool at this hotel.

Is The Golden Arm a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include premium bedding as well as wedding services and concierge services.

Are there hot tubs at The Golden Arm?

No, this hotel doesn't have a spa tub.

Does The Golden Arm feature a restaurant that includes a breakfast menu?

No, The Golden Arm doesn't have a restaurant that serves breakfast.

Does The Golden Arm allow pets to stay for free?

No, pets aren't allowed at The Golden Arm.

Are there connecting rooms at The Golden Arm?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Golden Arm?

The closest major airport to The Golden Arm is Chicago Midway Airport (MDW), which is 12.7 mi away (39 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 16.1 mi away (39-minute drive).

Are there rooms with balconies at The Golden Arm?

No, there aren't any guestrooms at The Golden Arm that offer a balcony.

Does The Golden Arm host weddings?

There are wedding services available at The Golden Arm if that's in your vacation plans.

The Golden Arm Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 269 out of 687 reviews
Rating 8 - Good. 226 out of 687 reviews
Rating 6 - Okay. 105 out of 687 reviews
Rating 4 - Poor. 46 out of 687 reviews
Rating 2 - Terrible. 41 out of 687 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - simple clean comfortable bed to sleep in.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and housekeeping staff was excellent!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the location is great. Parking in the side street was easy
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place, really enjoyed my stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great view of city street. John was responsive and easy to reach. Easy keypad access through the doors. Would love to stay again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

david

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room, very clean. Shower head was broken
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Tamara

Liked: Property conditions & facilities
Disliked: Amenities
Just a Chic Clean and quiet room. Super simple directions to enter. No amenities. Street parking , No t.v. , Very near restaurants and bars.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities
Clean comfy room and super fast/easy/smooth keypad check in
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ronald

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable room with view of downtown Chicago.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a great view.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
No place to check in early and drop bags, 4 flights of angled stairs with varying rails, very comfortable bed, ceiling fan, wall electric fireplace, small kitchen on 3rd floor with ice machine. No TV which is great because I only really sleep when im downtown, great city view, expected sirens occasionally. Overall great location, reasonable price, but tough amount of stairs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Quiet, comfortable getaway in the city.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room, great location. Older building with charm. Had a lovely stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy to find, super easy to check in, great walk to Salt Shed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here, nice clean rooms, perfect little kitchen. I suggest booking a room on the 3rd floor so you don't have to walk anymore of the stairs. Lol! Entrance and carpet up to rooms could be updated. Very central to everything, restaurants and bars right outside your door. I would stay here again and highly recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Great location, effortless check in. Very nice room.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This made for a very lovely visit to Chicago. Comfortable, quiet room perfectly located to tons of dining options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can’t wait to go back again. Clean, comfortable room in a super fun/clean neighborhood!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, tons of restaurants to choose from within walking distance. Room was very clean, would stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

JUSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as advertised,very comfortable abd cozy.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to access and within walking distance of everything we needed for our stay.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Zach

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overall unprofessional, and lacking in many things a hotel needs. Nice room but had leaking damage, we were blamed saying the windows were open, then downgraded. Before checking out the new room we were completely locked out of our old room with no assistance for multiple hours. During this time the staff on the text service was highly unprofessional and hard to reach. After the event our stay was fine, and we asked for a late check out for compensation, when the text service again was overall unpleasant and rude.
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Janet

We were on the top floor & we are 75 years old! Also no coffee in the room or tv. WiFi was good though.
Stayed 1 night in Dec 2025