I love that there was a washer and dryer
Great hotel that is on budget and stylish
N/a
I must admit- my husband and I were disappointed in our stay at Freehand Chicago. Upon arrival, the gentleman at the front desk gave a speedy run through of all the ins/outs of the hotel including parking, amenities, etc. You would have thought it was the memorized speech rollercoaster operators quickly recite to riders before takeoff. As first time visitors to Chicago, we had several questions and were looking forward to recommendations or tips for the city. (We also researched this ahead of time.) It was very evident he was in a rush and it came off incredibly rude. When we went to our room, there was a heavy, saturated odor of marijuana. Because it seemed that marijuana was legal here, we didn’t report it and assumed it was going to be wrote off if we reported it. We later found out that smoking was NOT permitted in any rooms and we told them about it at checkout to ensure we weren’t charged the $250. The woman at the desk looked at me almost in humor that I was complaining about this and just said housekeeping will take care of it. I can confidently tell you I doubt they will as they clearly didn’t before our arrival. We will not be returning to Freehand again.
Nice
It’s different
Quite
I think it a great place n ckean and the staff is great!
Had a classic feel to it. Kinda like a old 1920s type feel, with and updated touch.
Unless you pay for a single room, you'll be sharing with 3 other people. Depending on who you get, your experience will vary. But the beds are soft, the shower has high-flow heads, downstairs is a bar that's bumping, and the location can't be beat.
Having 4 guests in a very small room was Not acceptable! Furthermore, parking spaces were too expensive!
I like the staff, the boy at the front desk was very nice, he printed my basketball tickets free
Excellent place, very good location near everything
Perfect location. Great amenities. Super friendly staff. Comfortable room. Housekeeping could improve a bit, but nothing major. Would definitely stay again and highly recommend!
The stay was enjoyable. The staff was extremely friendly and the room/bathroom was very clean. The room was small
Located in Downtown Chicago, Freehand Chicago is adjacent to Chinese Consulate and within a 10-minute walk of other popular attractions like Holy Name Cathedral. This 3.5-star hotel has 215 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and hair dryers. Safes are also standard.
Guests of Freehand Chicago enjoy features like a 24-hour gym, free WiFi in public areas, and express check-in. Self parking is offered for USD 49 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include express check-out, laundry facilities, and a porter/bellhop.
I love that there was a washer and dryer
Great hotel that is on budget and stylish
Thank you for sharing your experience with us! We can't wait to see you again soon! Please take care!
N/a
I must admit- my husband and I were disappointed in our stay at Freehand Chicago. Upon arrival, the gentleman at the front desk gave a speedy run through of all the ins/outs of the hotel including parking, amenities, etc. You would have thought it was the memorized speech rollercoaster operators quickly recite to riders before takeoff. As first time visitors to Chicago, we had several questions and were looking forward to recommendations or tips for the city. (We also researched this ahead of time.) It was very evident he was in a rush and it came off incredibly rude. When we went to our room, there was a heavy, saturated odor of marijuana. Because it seemed that marijuana was legal here, we didn’t report it and assumed it was going to be wrote off if we reported it. We later found out that smoking was NOT permitted in any rooms and we told them about it at checkout to ensure we weren’t charged the $250. The woman at the desk looked at me almost in humor that I was complaining about this and just said housekeeping will take care of it. I can confidently tell you I doubt they will as they clearly didn’t before our arrival. We will not be returning to Freehand again.
Nice
It’s different
Thank you for sharing your detailed feedback with us. We appreciate you taking the time to share your experience. We thank you for staying with us at Freehand Chicago.
Quite
Thank you so much for sharing your experience with us! We greatly appreciate your feedback! We are happy to hear you enjoyed yourself! Please visit us again soon as things continue to open up in the city! Please take care!
Thank you for choosing Freehand Chicago! Please come back and visit us again :)
Thank you for sharing your experience with us at the freehand Chicago, we appreciate your feedback and we look forward to your next stay with us.
I think it a great place n ckean and the staff is great!
Thank you for sharing Chase. We appreciate you taking the time to share your experience and look forward to you staying with us again.
Thank you so much, Linda, for sharing your experience with us. We greatly appreciate your feedback. We are glad to hear that you enjoyed your recent stay with us. We hope you join us again next time you are in the city. Please take care!