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Best Western At O'Hare

3.0 out of 5.0

Recent guest reviews

Everything right near Ohare was booked so we went a few miles out to stay here. We have an early morning flight and we are happy we chose this hotel. The staff was very friendly and helpful. They do offer a free shuttle from Ohare which was very convenient. (of course I tipped the driver) The hotel overall was clean, many places to eat within walking distance, and a nice, clean pool. Our room was roomy and clean. I loved that the window could be opened to let in fresh air. The beds were nice and comfy which made it hard to get out of them at 3:30am. There is free internet and the basics on tv. Since we left so early, they had a to-go breakfast bag ready for each of us. Just let them know the night before. I would stay here again if we have another early flight.

We booked this hotel with some reluctance after reading some of the past reviews. Boy, were they wrong. After a lengthy renovation, the hotel looks sharp and stylish. It is furnished with modern fixtures and decorated with iconic Chicago artwork. Elizabeth and Chermin, our desk clerks were knowledgeable, friendly, and extremely helpful. The best part of staying here is the fact that there is a complimentary shuttle that runs every half hour to O'Hare field. The shuttles are very comfortable and our driver, Manny, knows his way around Chicago traffic. This hotel will definitely get our return business as we travel at least once a year to the Chicago area.

We are a Company located in RI but provide Nationwide Services, last week we had an employee stay at the Best Western for a job in IL. It happens that two packages for the project did not arrive as planned. Fortunately, the staff at the hotel's front desk: Chermin, Chrystal, Elizabeth, Roman, and everyone I spoke to were highly helpful and friendly. They held the packages for us and assisted with everything we needed. Thanks very much for the help!

Just cross this one off. Good news-it is cheap-bad news-it is cheap, filthy, old, musty, dirty, cheap looking and totally unworthy of the Best Western Brand. I think I paid twice for it since I could not find my reservation from the clerk told me I had paid for 2 reservations. Wow-what a mistake! I could not take my wife to this place-maybe not even my dog. I stayed-but I had a 6.00 a.m. flight. Also, I paid 2x for it. YUK!

Great place to stay while attending a convention. The staff was very helpful and courteous. The room was clean and the breakfast was really good. However the only thing we didn't like was that the toilet paper could have been a thicker ply. Otherwise everything else was great.

There was great service at this hotel! I called the hotel for the shuttle coming from international terminal, and I believe I spoke to Chermin and she informed me that the shuttle would be on its way. I didn't have to wait that long, maybe within 10 minutes the shuttle arrived. Manny was very kind and friendly that he helped us with our luggage's.

We had a very nice stay. Everything was close to our hotel, which made it easy to get around. The staff at this location is very young and they do a good job. Orlando, the shuttle driver, brought us from the airport. He is a great and professional man. He recommended us places to eat and things we can do around the area. I would definitely stay here again.

Best Western at O'Hare has a very friendly and helpful staff. One of their van drivers (Martin) is very friendly and always greets you with a smile. They are in a great location, newly remodeled, they have free breakfast in the mornings and I love having a refrigerator and microwave in my room.

Orlando is a very nice young man. He took us to the airport and got us there quick and most importantly safe. Chermin at the front desk is very nice as well. This hotel has been remodeled and looks great now.

I booked my reservation through expedia for the 1 night stay including the 1 week parking, but that wasn't the case. The front desk agent told me that all I paid for was just the room and not the parking. Luckily, Chermin still gave us the 1 week parking for $50. If I would've known that booking through expedia wasn't going to get me the 1 week parking I would've never book through them. Other than that everything was nice, breakfast was good, also the shuttle to the airport was great.

10300 W Higgins Road Rosemont IL

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking, Kitchenette

King 1 | Sleeps 4

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

46% of guests recommend this hotel

Total of 390 reviews