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Recent guest reviews

Clean and good work area, functional

Overall the stay was very nice. Would recommend if you have business in the area.

Property was seemingly old and in need of general remodeling. Fire alarm was working improperly and even caused a false alarm during one night. TV small, and remote worn out. Strange odor not quite resembling air fresheners in the hallway.

The room was fine. I particularly liked the full-size refrigerator. My wife and I both stayed in the room, but there was only one chair. The chair was an oversized living room type chair and not suitable to move to the table top to use the computer or eat. Moreover, I was unable to log into the hotel internet.

Great place. Clean and cozy. Staff are friendly. Good location, close to airport and shops.

Always enjoy staying there when I travel from Chicago

Room amenities, friendly staff, location to airport

Clean, well appointed, and comfortable. Happy they have free airport shuttle service.

Arrived with 3 people listed on the reservation, no extra sheets were given to us at check-in and none in the room. Called front desk and was told I had to go back to the front desk to get them. No remote in the room for the bedroom tv, called, had to go back to the front desk to get another. Remote didn't work, called front desk, told to go back to desk for another. Didn't have one so was told would be brought one, he waited to be sure it worked and then left (very nice man). Took a shower and ended up in ankle deep water. When we left at 7:30am I told the front desk, they said they'd have it fixed by the time we got back. Back at 8:30pm, and checked the shower, nope not fixed. Went down to the front desk (because I knew I'd have to anyway) and asked why it wasn't done. Asked for it to be done in the am as my Mother was getting ready for bed already. When we left in the am, I told them we were heading out so someone could fix the shower, finally fixed when we got back. Just seems like no one honestly cares enough about customer satisfaction at this property. Those extra steps to ensure satisfaction go a long way to make up for errors but there were no steps taken. Will not go back.

It is a nice hotel, very near Chicago O'Hare. The room is spacious, nice bed and bathroom too. Very small lobby area and no dinning area.

Great location for airport access; wish it had a restaurant.

Every single encounter with a member of the staff was positive and uplifting. The staff is friendly, welcoming and eager to help in any way with a smile. Our room was sparkling clean, spacious, ultra comfortable and had every amenity we could ever need. The airport shuttle was comfortable and on time. It was a pleasure to stay at this hotel. We will be back!

Very clean and well-kept for a “not new” property.

Since I visit this area often (for both business and leisure) I've stayed here before and will again. Its proximity and free shuttle make it great for O'Hare airport connections; lots of flight crews stay here. The place has been here a while, as reflected in its slightly-shopworn condition; however, everything is well cared for, and always clean and functional. The laundry room is handy, though it could use a chair or two. I wish it had a restaurant (or one in walking distance, tho the shuttle will also take you to one nearby); that would make it perfect!

Wonderful room and comfy bed and everything was great except at the front desk had given me the incorrect directions on how to get from O’Hare Airport to the shuttle pick up location. Also, seems like the air-conditioning doesn’t work in the waiting room and was quite hot and stuffy, but the room itself was wonderful and I slept well!

Although this property is a little older, it is clean and homey. I like to stay at Candlewood Suites when I travel. The suites are true suites with a separate bedroom and living room/kitchen; unlike places like Comfort Suites which just has a silly partial wall separating the bed area from the couch area. The separate bedroom allows one person to stay up later and watch TV without disturbing the other person. Candlewood Suites also usually has free laundry facilities. When traveling this is a tremendous help. Candlewood Suites usually does not offer free breakfast but you have a whole kitchen to prepare your own meals. And this particular hotel has a free airport shuttle, too. So if you want a nice, quiet, convenient hotel that has laundry and shuttle at a decent price, choose Candlewood Suites.

North Mannheim Rd Schiller Park IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 24-hour fitness center

Sonesta Simply Suites Chicago O'Hare places you within 3 miles (5 km) of popular attractions like Rosemont Theatre and Donald E. Stephens Convention Center. This 160-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and free self parking.


Rooms

All 160 individually decorated rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect free WiFi and LCD TVs with satellite channels and DVD players. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, rice cookers, and free newspapers are other standard amenities. Weekly housekeeping is available.


Property features

At Sonesta Simply Suites Chicago O'Hare, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a free grocery shopping service, express check-in, and express check-out.

Room options

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Tub)

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed

1 Queen Bed | Sleeps 2

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Sonesta Simply Suites Chicago O'Hare

Everyone (20) Business (2) Couples (9) Family (11) Other (1)
4
Everyone

Clean and good work area, functional

By on May 4, 2021

Review comment responded on May 20, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Apr 1, 2021

Review comment responded on Apr 13, 2021

Thanks for staying with us. We appreciate your feedback!

4
Business Business

Overall the stay was very nice. Would recommend if you have business in the area.

By , from Wayne,WI on Sep 21, 2020

Review comment responded on Sep 29, 2020

Thank you for the 4 out of 5! Hope to see you again

2
Business Business

Property was seemingly old and in need of general remodeling. Fire alarm was working improperly and even caused a false alarm during one night. TV small, and remote worn out. Strange odor not quite resembling air fresheners in the hallway.

By on May 31, 2020

4
Partner Couples Family

The room was fine. I particularly liked the full-size refrigerator. My wife and I both stayed in the room, but there was only one chair. The chair was an oversized living room type chair and not suitable to move to the table top to use the computer or eat. Moreover, I was unable to log into the hotel internet.

By on Apr 3, 2020

Review comment responded on Apr 3, 2020

We are sorry that you were not completely satisfied with the hotel and what we had to offer. If you are ever back in the Chicago area please be sure to give us a call so we can better accommodate you.

5
Partner Couples Family

Great place. Clean and cozy. Staff are friendly. Good location, close to airport and shops.

By , from North VA on Mar 7, 2020

Review comment responded on Mar 10, 2020

We are very glad that you enjoyed your time here at our hotel. :)

5
Everyone

By on Feb 23, 2020

Review comment responded on Feb 25, 2020

Thank you :)

5
Everyone

Always enjoy staying there when I travel from Chicago

By on Feb 1, 2020

Review comment responded on Feb 3, 2020

Thank you :)

5
Business Business

Room amenities, friendly staff, location to airport

By on Jan 31, 2020

Review comment responded on Feb 3, 2020

Thank you :)

4
Family

Clean, well appointed, and comfortable. Happy they have free airport shuttle service.

By , from Columbia on Jan 13, 2020

Review comment responded on Jan 13, 2020

Thank you for your review on our hotel, we are very happy to know that you enjoyed your time while staying with us.

Sonesta Simply Suites Chicago O'Hare

4021 North Mannheim Rd, Schiller Park, IL 60176
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