Clean place to stay. Great breakfast!
Staff terrible. Had to switch room 3 times. Was told tv leaning against wall unplugged on dresser was not their problem.. No toilet paper holders just a half roll on sink top. No hot breakfast as advertised. All around nightmare experience
The pool area needed some cleaning but otherwise we had a great stay
Nothing
Electric problems in room. Two remotes for tv. Loose toilet stool.
Rooms were not clean, hair and fruit flies in the bathroom. No phones in the room to call about the partying going on all night. View out the window is where they store their trash/old items from hotel. Convenience store didn’t even have water. Juice machines at breakfast not working at all and that was the only thing I would attempt to eat or drink from the free breakfast there with how clean it was
Staff was friendly and helpful, rooms were clean and well decorated, pool and hottub were delightful. We had a good stay, would stay again.
The price was relatively low, so maybe that should have been an indication on how the condition of the hotel was, but I had stayed at other Country Inn and Suites before in other cities and this by far was the worst experience. The hallways were dirty. It looked like they were in the middle of a renovation and there were construction trash everywhere. The carpets didn't look like they were vaccumed at all. Our room looked like it was already renovated, but the job done was so sloppy. There were pain droppings on the floor everywhere. The painted walls had clearly missing spots. The new bath sink installed in a location that was making the faucet very hard to turn before it runs in to the mirror. Just overall looked more like a Motel 6 than an Inn. I won't recommend this place to anyone and won't stay here again.
After a long day of driving, we arrived at this hotel, only to be notified of a leaky pipe in the bathroom ceiling. The receptionist gave us two options: either you accept it or we refund you. No apologies at all. Had this hotel notified us of the issue a couple hours ago, we would have had the flexibility booking a room at another hotel.
Noisy people, dirty hallways and bathrooms, and floors. Hair dryer did not work. No plastic bags for an ice bucket. Limited personal care products. Very poor breakfast options.
Disappointed
Unkempt. Not maintained. Worst Country Inn & Suites I have ever stayed at.
On side parking
Pillow and sheets were dirty with some stain in it
The hotel its ok but staff needs to update customers service. Breakfast are is not much options, some rooms doesn't have coffe makers, or iron or towels or refrigerator doesn't work. I think someone must to check it before next guest reserve the room.
The place was not clean there was garbage overflowing as soon as you walked in the front doors. And in the hallways on the 3rd floor. A lot of garbage just laying around. Jacuzzi tub was out of order. Staff was not around much!
They are upgrading the property ! Good value for the money !
Located 1.6 mi (2.5 km) from Edge Ice Arena, Country Inn & Suites by Radisson, Chicago O'Hare South, IL is within a 15-minute drive of other popular attractions like Rosemont Theatre. This 92-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers. Other amenities include refrigerators, microwaves, and coffee makers.
Guests staying at Country Inn & Suites by Radisson, Chicago O'Hare South, IL enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 10.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
Clean place to stay. Great breakfast!
Staff terrible. Had to switch room 3 times. Was told tv leaning against wall unplugged on dresser was not their problem.. No toilet paper holders just a half roll on sink top. No hot breakfast as advertised. All around nightmare experience
Dear Michael, Thank you for taking the time to tell us about your experience at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Country Inn & Suites by Radisson, Chicago O’Hare South, IL, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager
The pool area needed some cleaning but otherwise we had a great stay
Thank You Nina for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Orbitz as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager
Nothing
Dear Loralei, Thank you for taking the time to tell us about your experience at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Country Inn & Suites by Radisson, Chicago O’Hare South, IL, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager
Electric problems in room. Two remotes for tv. Loose toilet stool.
Dear Guest, We appreciate your opinion at this time. We use this information to implement the necessary changes needed to make our guest experience more pleasurable. Unfortunately, at this time we are in the process of renovations. Upon completion of the renovations we will make sure that every room meets the highest expectations of our guests. We appreciate your patience at this time. Thank you. Management
Rooms were not clean, hair and fruit flies in the bathroom. No phones in the room to call about the partying going on all night. View out the window is where they store their trash/old items from hotel. Convenience store didn’t even have water. Juice machines at breakfast not working at all and that was the only thing I would attempt to eat or drink from the free breakfast there with how clean it was
Staff was friendly and helpful, rooms were clean and well decorated, pool and hottub were delightful. We had a good stay, would stay again.
Thank You Bao for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Country Inn & Suites by Radisson, Chicago O’Hare South, IL. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Orbitz as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager