Staff members knock on your door at 7am to try and rush you out so they can clean rooms. Happened 3 times over 3 separate stays. Management never called me as requested.
How comfortable and clean the beds are
Staff was Great Woman at front desk in the morning was fantastic!
The customer service was excellent, the room was very clean, and the bed was super comfortable
The room was very comfortable and clean. It had everything I needed.
Room was nice, service was nice, but when I got there the room was not ready, and then the fridge did not work, had to ask, it was dirty, and the ice machine did not work. The girl Brooke was really nice, she helped with the fridge and the tv and she checked me out, the check in girl was nice but did not know what she was doing, I asked her if I had reward and she said no, but asked Brooke goes yes.
Clean, easy on the eye, kind & easy staff, hot water.
There was a kind of smell in the room when we entered after checkin. Also, the water was leaking out of the bathtub while having bath. I would also recommend another dustbin in the bathroom as well.
Renovations (painting on the outside) going on making much of parking lot near the back entrance unusable....
I enjoyed my stay clean property and staff was very friendly. My only dislike was at the store the prices were very high. Other than that great place id recommend staying there!!!
We had great service at the front desk. The lobby was really pretty and very clean. Then we got to our room and it was so smelly. My husband thought it smelled like cat pee. But we decided to deal with it since we were only staying one night and leaving really early in the morning to catch a flight. In the middle of the night there was a huge confrontation in the room next door that's spilled into the hallway. The police were called and yelling and screaming and banging went on for hours. So our decision to stay at a hotel close to the airport so we could get more sleep before our really early flight backfired on us. We believe that they eventually kicked out the people who were fighting but it should not have taken hours to make that happen. I'm sure we were not the only ones who got no sleep that night. I plan to contact Marriott about this experience.
We enjoyed the pool and spa. The view from the hot tub to the courtyard with the full wall of windows was beautiful in the morning. Sadly, there were many sections of the hallways and common spaces in poor repair such as base trim falling off in many areas. The towels in the rooms were very thin and scratchy. The beds were double, not queen. For a Marriott hotel, we we're slightly disappointed.
The pool was clean. The staff were friendly and helpful
Courtyard by Marriott Chicago Wood Dale is located within a few miles (5 km) of Rainbow Falls Waterpark and Ned Brown Forest Preserve. This 147-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
All 147 rooms feature coffee makers, ironing boards, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also available. Housekeeping is available on request.
At Courtyard by Marriott Chicago Wood Dale, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Staff members knock on your door at 7am to try and rush you out so they can clean rooms. Happened 3 times over 3 separate stays. Management never called me as requested.
Dear Valued Guest, Thank you for taking the time to give your feedback on your most recent stay at the Courtyard Marriott Wood Dale. I sincerely apologize that you were disturbed during your recent stay. We have brought your concerns to the necessary hotel team members to correct the issue. Thank you for staying.
How comfortable and clean the beds are
Thank you so much for sharing your experience. We're delighted you enjoyed your stay at our hotel Courtyard by Marriott and hope to have you back!
Staff was Great Woman at front desk in the morning was fantastic!
The customer service was excellent, the room was very clean, and the bed was super comfortable
The room was very comfortable and clean. It had everything I needed.
Thank you for taking the time to write a review. We are thrilled to see you enjoyed your stay. We hope to see you again soon!
Thank you for taking the time to leave a review. We are happy to see you enjoyed your stay and look forward to your return.
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and hope to see you again!
Thank you for your review we appreciate your business at our hotel Courtyard by Marriott and hope to welcome you back soon.