It was very clean, and it was clear the staff was taking COVID precautions seriously.
Staff was very helpful
Great location. Very reasonably priced through Orbitz!! Clean room. Nice staff. The pool and exercise room were closed due to COVID. It was disappointing that on Monday morning they did not have all of the breakfast choices because the shipment did not come in. They were out of milk, danish, nutrigrain bars and several other choices. I felt like they could have purchaseD them locally if they were out. The next morning they had all of the choices. Nice staff. Good play to stay.
Overall a great experience for my family and me! While our room was directly across from the breakfast room, we weren't disturbed at all by the noise and the convenience of it was excellent! Continental breakfast was great and somewhat unique (Nutella for topping waffles was a huge hit!) :) Location was convenient for what we were in town for!
Room was comfortable, but we can hear a group of kids running back and forth upstairs. They stopped by 9 pm. Our kids were curious about the noise, but they fell asleep fine.
Clean and quiet.I did not like the pillows, they were way too soft.
We were very happy with our stay here! The room was large and comfortable, staff was friendly (even the housekeeping lady said hello and wished us a safer trip as we left our room), breakfast looked good (I have a dairy allergy and couldn't eat, however, because there was no ingredient info available), and the pool was clean and not freezing cold. Overall we were very happy with our stay. We visit Chicago frequently, but this was our first time at this hotel. I expect we will stay here again.
The rooms were comfortable and well maintained. The staff were friendly and helpful.
Staff was very helpful. Room was clean. TV was old.
We choose this location because we were traveling with a 3 and 5 yr old and wanted to stay in the suburbs of Chicago. The drive into Chicago is around 30-40 min, wasn't a problem for us. The location is wonderful. Nice parks nearby as well as any store you would need. The hotel staff is friendly and helpful. I took off 1 star because I found the floor to be a little thin, meaning if you have kids running in the room you can feel the vibrations and it does make some noise. The construction of the floor needs to be thicker, if you're on the second floor like we were. But overall we enjoyed our stay and would definitely stay there again.
Good place to stay near by airport with fair price
Initially was set with a room that smelled like the last guest was smoking. Was immediately moved to a clean room. Also had sports bar, excellent Italian restaurant and liquor store (for that needed bottle of wine after a long drive) all within easy walking distance. When we drive a long way, we like to put the car keys away. Also close to our kid's and their church. Full breakfast and unlimited coffee 24/7 is also a plus. We definitively plan to be back.
Good place to get a decent rest. Food is good for a quick breakfast.
Good location when traveling between cities. Staff was quick & friendly during checkin
Very good hotel. Friendly staff. Highly recommended.
In Chicago for a graduate degree. Hotel was a quiet respite. Particularly appreciated the woman from Uganda who was in charge of the breakfast bar.
Located within a mile (2 km) of Ned Brown Forest Preserve, Country Inn & Suites by Radisson, Elk Grove Village/Itasca is within 2 miles (3 km) of Pirates Cove Childrens Theme Park. This 104-room, 3-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Located centrally in Elk Grove Village, it's connected to the convention center and also close to Alexian Brothers Medical Center and Rainbow Falls Waterpark.
Free continental breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10:30 AM.
All 104 air-conditioned rooms feature microwaves, coffee makers, and free weekday newspapers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Country Inn & Suites by Radisson, Elk Grove Village/Itasca, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. For transportation, you can make use of an airport shuttle (available on request) for USD 20 per room one-way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
It was very clean, and it was clear the staff was taking COVID precautions seriously.
Staff was very helpful
We are glad to see you enjoyed your time with us. We hope to see you again in the future.
Thank you for your review. We hope to see you again if your travels bring you back to the area.
Great location. Very reasonably priced through Orbitz!! Clean room. Nice staff. The pool and exercise room were closed due to COVID. It was disappointing that on Monday morning they did not have all of the breakfast choices because the shipment did not come in. They were out of milk, danish, nutrigrain bars and several other choices. I felt like they could have purchaseD them locally if they were out. The next morning they had all of the choices. Nice staff. Good play to stay.
Andrea, Thank you for your review. We apologize for the issue with the breakfast items but are glad to see everything else on your stay was nice. We hope that if your travels bring you back this way that you will come stay with us again.
Overall a great experience for my family and me! While our room was directly across from the breakfast room, we weren't disturbed at all by the noise and the convenience of it was excellent! Continental breakfast was great and somewhat unique (Nutella for topping waffles was a huge hit!) :) Location was convenient for what we were in town for!
Thank you for taking the time to post this wonderful review. We are all pleased to know that you had a positive experience. Our team strives to create a memorable experience for all of our guests and it makes us all happy to know that we were able to do this with you. Thank you for choosing us, and we look forward to hosting you again the next time your travels bring you back to our area!
Thanks for taking time to rate our property. We were happy to receive a perfect score. We hope to see you again the next time your travels bring you back to our area.
Room was comfortable, but we can hear a group of kids running back and forth upstairs. They stopped by 9 pm. Our kids were curious about the noise, but they fell asleep fine.
Thank you for taking the time to reach out to us regarding your concerns, and for sharing a review of your experience at our hotel. We understand how important a quiet environment is and apologize that there were children causing a disturbance in the hallway. We're glad that your children were able to fall asleep with ease. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
Thank you for your review. We hope that you’ll stay with us again soon!
Clean and quiet.I did not like the pillows, they were way too soft.
Thank you for taking the time to share a review, and feedback, regarding your experience at our hotel. We're sorry to see that you found our bed pillows to be too soft for your comfort. Please know that we also offer firm pillows in the closet of your guest room, for your convenience. Hopefully you will visit with us again in the future, and will find the firmness of those pillows to be more to your liking.
We were very happy with our stay here! The room was large and comfortable, staff was friendly (even the housekeeping lady said hello and wished us a safer trip as we left our room), breakfast looked good (I have a dairy allergy and couldn't eat, however, because there was no ingredient info available), and the pool was clean and not freezing cold. Overall we were very happy with our stay. We visit Chicago frequently, but this was our first time at this hotel. I expect we will stay here again.
We're so glad to see you enjoyed your overall experience while you were here with us. Please feel free to inquire about any food ingredient information that's needed to allow you to partake in breakfast items that are suitable for your allergies. We look forward to being of service to you the next time that you visit the Chicagoland area.
Thank you kindly for your review. We take the safety of our staff and guests very seriously during these difficult times. We hope to see you again should your travels bring you back to the area.