Very clean & friendly. Rooms were very spacious. Wished there was an enclosed access to the pool and spa. You have to go outside and walk a bit to get there. Not good when it's raining, snowing or icy out.
Cracked mirror & the refrigerator was very wake seems like it was on three legs
Awesome just the staff needs to be more encouraging
This early christmas feeling of home , perfect family get away
I had high expectations but the whole stay was mediocre. The check in process was blah. Over worked younger guy going through the motions. Didn’t ask if it was my first time staying at the property (it was), no helpful notes. Didn’t know when breakfast was served. No details other than my room number. The room was spacious and clean. The layout of the property is super confusing, not family friendly at all. Pool is in a separate building. You have to walk outside to get to it, again not kid/family friendly. They have a little market store that’s supposed to be open until 10pm but when I went down there at 7:45 to grab some sodas the guy said they were closed...? It seemed like the guy was bored and just wanted to leave for the night. In conclusion this “resort and spa” is a ways off from being a 4 star property.
The staff was very friendly and very accommodating to us. The facility is dated, particularly the rooms, but the amenities are nice. We enjoyed the pool and bowling alley. The breakfast was phenomenal.
A nice place to relax for a couple of days. Staff was very friendly and professional.
The pool/spa is not attached to the hotel not a big deal also there is a bowling alley in the same building as the pool/spa.
Nice grounds but the room had moldy shower tiles, cold air blowing even with heater up.
Room seemed old and confusing to get to. Overall great value though.
I guess the big quarrel is they really didn't explain the changes until we arrived. We bought a spa credit to save some money but at no time when I scheduled a informed them of the credit I purchased did they explain that my treatment my wife and I scheduled was another $150. Just saying at many occasions during our 3 night stay staff didn't understand or didn't explain things we and witnessed other guests that their staff should be able to explain without problem.
Eaglewood Resort and Spa places you within a 10-minute drive of popular sights such as Alexian Brothers Medical Center and Pirates Cove Childrens Theme Park. This 295-room, 4-star resort has a golf course, a full-service spa, and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including Burnham, which specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Eaglewood Resort and Spa's 295 rooms are heated and provide balconies, free weekday newspapers, and free local calls. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
Guests of Eaglewood Resort and Spa have access to a golf course, a full-service spa, and an indoor pool. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa resort include a gym, a sauna, and free WiFi in public areas.
Very clean & friendly. Rooms were very spacious. Wished there was an enclosed access to the pool and spa. You have to go outside and walk a bit to get there. Not good when it's raining, snowing or icy out.
Thank you for taking the time to write this review. We apologize for the delay that took to respond. Your remarks are well noted and will be shared with the rest of the team. If you’re traveling to our area again soon, don’t hesitate to call us.
Cracked mirror & the refrigerator was very wake seems like it was on three legs
Thank you very much for your feedback!
Awesome just the staff needs to be more encouraging
This early christmas feeling of home , perfect family get away
Thanks for the feedback.
I had high expectations but the whole stay was mediocre. The check in process was blah. Over worked younger guy going through the motions. Didn’t ask if it was my first time staying at the property (it was), no helpful notes. Didn’t know when breakfast was served. No details other than my room number. The room was spacious and clean. The layout of the property is super confusing, not family friendly at all. Pool is in a separate building. You have to walk outside to get to it, again not kid/family friendly. They have a little market store that’s supposed to be open until 10pm but when I went down there at 7:45 to grab some sodas the guy said they were closed...? It seemed like the guy was bored and just wanted to leave for the night. In conclusion this “resort and spa” is a ways off from being a 4 star property.
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!