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Embassy Suites by Hilton Chicago Naperville

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lunch and dinner served, American cuisine
Reception
Exterior
Lobby
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
1823 Abriter Court, Naperville, IL, 60563
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪6 min walk‬
  • Place, University of Chicago Hospital
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium channels, TV, first-run movies

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(8 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 460 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

1 King Bed 1 Room Pure Wellness Suite

  • Sleeps 4

Two-Room Suite - Pure Wellness with 1 King Bed

  • Sleeps 4

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About the neighborhood

Naperville

Located within a 5-minute walk of Northern Illinois University - Naperville Campus, Embassy Suites by Hilton Chicago Naperville is within a 15-minute stroll of Naperville Yard Indoor Sports Complex. This 168-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Northern Illinois University - Naperville Campus - 2 min walk - 0.1 miles
  • Naperville Yard Indoor Sports Complex - 6 min walk - 0.4 miles
  • Northwestern Medicine Proton Center - 2 min drive - 2.0 miles
  • Nike Sports Complex - 3 min drive - 1.8 miles
  • University of Chicago Hospital - 3 min drive - 1.1 miles

Getting around

  • Downers Grove Belmont Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Super H Mart - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Embassy Suites by Hilton Chicago Naperville

Guests staying at Embassy Suites by Hilton Chicago Naperville enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include meeting rooms, a conference center, and a business center.
42-inch flat-screen TVs come with first-run movies and pay movies, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include MP3 docks, sofa beds, and dining areas. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (13,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Chicago Naperville?

Embassy Suites by Hilton Chicago Naperville offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on May 3, 2026 start from $145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Embassy Suites by Hilton Chicago Naperville?

Based on positive ratings, guests enjoy the hotel's location in Naperville, and it's within a short 7-minute walk of Naperville Yard Indoor Sports Complex. You'll also find Morton Arboretum and Wentz Concert Hall within a short drive.

Is there parking available at Embassy Suites by Hilton Chicago Naperville?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Chicago Naperville have a casino?

No, Embassy Suites by Hilton Chicago Naperville doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Chicago Naperville?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Embassy Suites by Hilton Chicago Naperville?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Chicago Naperville?

No, this hotel doesn't have a spa tub.

Does Embassy Suites by Hilton Chicago Naperville feature a restaurant that includes a breakfast menu?

Yes, Embassy Suites by Hilton Chicago Naperville serves free buffet breakfast at Brickstones Grill each morning.

Does Embassy Suites by Hilton Chicago Naperville allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Chicago Naperville for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Chicago Naperville?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Embassy Suites by Hilton Chicago Naperville?

The closest major airport to Embassy Suites by Hilton Chicago Naperville is Chicago, IL (DPA-Dupage), which is 13.7 mi away (31 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 26 mi away (38-minute drive).

Can I book a room with a balcony at Embassy Suites by Hilton Chicago Naperville?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Chicago Naperville.

Does Embassy Suites by Hilton Chicago Naperville have a wedding venue on site?

There are wedding services available at Embassy Suites by Hilton Chicago Naperville if that's in your vacation plans.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 660 out of 1142 reviews
Rating 8 - Good. 206 out of 1142 reviews
Rating 6 - Okay. 131 out of 1142 reviews
Rating 4 - Poor. 57 out of 1142 reviews
Rating 2 - Terrible. 88 out of 1142 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

BRIAN

Stayed 1 night in Mar 2026

10/10 Excellent

Fonglui

Stayed 2 nights in Feb 2026

4/10 Poor

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lacking client satisfaction on this stay. Stayed here a few weeks ago and had a very pleasant experience. This stay was entirely different.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jada

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristan

Stayed 1 night in Jan 2026

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2026

8/10 Good

bruce

Stayed 3 nights in Dec 2025

10/10 Excellent

Roderick

Stayed 3 nights in Dec 2025

10/10 Excellent

Roman

Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
The staff was very friendly, the room was clean, love that the hotel is pet friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aleekia

Stayed 2 nights in Dec 2025

10/10 Excellent

Deriqua

Stayed 2 nights in Dec 2025

4/10 Poor

Jeanelle

Disliked: Cleanliness, amenities, property conditions & facilities
The room was pretty beat up - lots of scratches and scuffs. There was a lamp with a shade that was askew I could not get to sit flat as it had been through too much! Staff was pleasant enough, but the room I was in needed some TLC
Stayed 1 night in Dec 2025

10/10 Excellent

Paris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Very accommodating
Stayed 1 night in Nov 2025

6/10 Okay

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wrong with a good condition, staff was professional and courteous. Swimming pool too cold. No late check out available at the time of my stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Courtney

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was run down (torn carpet, missing grout all over bathroom floor tiles, dented walls, scratched up furniture, stained couch), did not feel clean (stained walls, extremly moldy grout in shower walls, grime built up in bathroom tile floors, dust on surfaces), had a lot of moisture buildup on windows and surrounding window trim and ledges, and the mattress on the pull-out sofa was extremely lumpy and uncomfortable (my 8 year old child had a very hard time sleeping comfortably on it). Other than the condition of the room, the staff was friendly, and the breakfast buffet was very well done.
Torn carpet
Another area of torn carpet
Extremly moldy grout on shower tiles
Missing grout between bathroom tiles
Stayed 5 nights in Dec 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The room and the premises were well maintained
Stayed 1 night in Dec 2025

10/10 Excellent

Camron

Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025

8/10 Good

Anam

Stayed 3 nights in Dec 2025

8/10 Good

Nicole, Auburn

Stayed 2 nights in Dec 2025

2/10 Terrible

Sara

Traveled with group
Disliked: Amenities, property conditions & facilities
The pool was not working and we were not warned of it ahead of time. I asked for a partial refund due to the inconvenience and you would’ve thought I was asking for a million dollars. The staff was not very friendly…the front desk, bartender, and breakfast hostess were all extremely rude.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Traveled with family
Liked: Amenities
Excellent breakfast always!! Rooms could use some upkeep caulk around tub and toliet were dingy. Over all still only place we will stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Keycia

Stayed 1 night in Dec 2025

2/10 Terrible

Carmelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

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