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Recent guest reviews

Good customer service. Could definitely use some updates and some small repairs (i.e., fixing peeling paint) Nice hot water for the shower. Apparently when I booked this room, I booked it for a smoking room. Why on God's green earth, in this day and age, are any hotel chains allowing smoking! It was a huge turn off.

Was quiet and very clean. Nice breakfast selection.

The jetted tub and the area was nice . I also liked the floors.

Great location. Nice hotel. Easy access. Great shopping and food

Great place to stay. Reasonable rates. Good location

For a Best Western, the facility was outdated and the mattress should have been changed about 5 years ago.

The room is a little smaller than average, otherwise everything is good.

The BW was very centrally located. Easy to go in any direction.

Check in and check out was very slow but other than that i enjoyed my stay. The room was great

Price was excellent. Clean, comfortable beds, staff very accommodating.

The property was very clean. I was impressed with the modern decor and furnishings.

The receptionists were great, our room was amazing for the price, and you cannot best the breakfast offered!

The hotel was great and an exceptional value. Some stuff was old but repaired. I will stay there again.

Naperville Wheaton Rd Naperville IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Located within a mile (2 km) of University of Chicago Hospital, Best Western Naperville Inn is within 3 miles (5 km) of DuPage Children's Museum. This 102-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you on weekends from 6:00 AM to 9:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

Best Western Naperville Inn's 102 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LED TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also standard.


Property features

Guests of Best Western Naperville Inn enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you drive, put free parking to good use. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Bathtub (Smoking)

2 Double Beds | Sleeps 4

Guest reviews for Best Western Naperville Inn

Everyone (21) Couples (3) Family (5)
3
Everyone

Good customer service. Could definitely use some updates and some small repairs (i.e., fixing peeling paint) Nice hot water for the shower. Apparently when I booked this room, I booked it for a smoking room. Why on God's green earth, in this day and age, are any hotel chains allowing smoking! It was a huge turn off.

By on Apr 25, 2022

Review comment responded on Apr 26, 2022

Hello Carri, Thank you so much for your feedback and for staying at BW Naperville. We are working on fixing those issues

5
Everyone

Was quiet and very clean. Nice breakfast selection.

By on Sep 2, 2021

Review comment responded on Sep 2, 2021

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Jan 9, 2021

Review comment responded on Jan 11, 2021

Thank you for staying with us. We appreciate your feedback!

4
Everyone

By on May 14, 2020

Review comment responded on May 14, 2020

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thank you for staying with us. We appreciate your feedback.

5
Everyone

The jetted tub and the area was nice . I also liked the floors.

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Oct 31, 2019

Review comment responded on Oct 31, 2019

Thank you for staying with us. We are happy you had a good stay. Please come back and see us again.

5
Friends

Great location. Nice hotel. Easy access. Great shopping and food

By on Oct 14, 2019

Review comment responded on Oct 14, 2019

THANK YOU for the 5 Star review!! You hit on all of our strengths! We are so proud of our renovation and we love our central location to so many things! Thank You for staying with us.

5
Friends

Great place to stay. Reasonable rates. Good location

By on Oct 11, 2019

Review comment responded on Oct 11, 2019

Thank you for staying with us. We appreciate your feedback.

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