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Best Western Naperville Inn

2.5 out of 5.0

Recent guest reviews

This motel has been upgraded significantly in the past years. Convenient to freeway and Naperville. Easy in and out.

Not the ritz but a very cozy place to stay. Feels safe, rooms clean, good breakfast in the morning. :)

Newly renovated.... clean, functional all around great hotel

The place is totally worth it! So close to everything. No noise! No pets barking or meowing... everything A+++ Will be back.

Clean room Good breakfast choices Facility includes laundry room !! Pillows could use improvement Kind staff

This is the third time we have stayed here in 25 months. They have updated everything since we first stayed here 2016. It is also nice to see the same staff faces now that we have been there three times. We will stay again. Shower head puts out plenty of water. Fridge and microwave work well. Bed and pillows are comfortable. Parking is close to the door even when the lot is quite full. One of the outer front doors obviously needs replacing. Breakfast is delicious.

The quilts are those brown blankets like motel 6, not white ones.

Clean, modern, convenient. Excellent value. Safe area. Many nicer restaurants. No complaints.

Building was very dated. Lock on back door didn't work. Room small and bathroom counter tiny. Had to go outside building through front door to lobby to get ice. Location was not a quiet area. Breakfast selection limited.

Pillows are the worst, leaky plumbing, cheap furniture, noisy refrigerator

It was good. The hotel is located close to the businesses and restaurants in the area.

Close main city street arteries; close to excellent restaurants (Cooper's Hawk); quiet and safe neighborhood; comfortable bedding; elevators clean; outside area clean and manicured.

The hotel is clean and comfortable. We enjoy the free breakfast included in the price. We are repeat visitors.

Value for money,nice location,ample parking,good breakfast

The hotel was well maintained, and the common areas seem to have been recently updated. The hotels rooms were fairly standard, but were clean and had everything you would need. No complaints.

The hotel was basically a place to to sleep .the beds are comfortable.

No issues, breakfast could use larger variety. I got what I paid for, nothing much else to say.

Very helpful staff, although we arrived in the middle of the night we were greeted warmly and roomed within minutes. The breakfast was above average and the common rooms were very clean. Will definitely stay here again when visiting our son at college.

Very good overall. Breakfest was very good. Exercise room OK, but elliptical was broken

The best western was absolutely perfect for my overnight stay.

1617 Naperville Wheaton Rd Naperville IL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center

Best Western Naperville Inn places you within a few miles (5 km) of DuPage Children's Museum and Saints Peter and Paul Catholic Church. This hotel has 102 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Sea Lion Aquatic Park and Naper Settlement Museum are also close to this Naperville hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.


Rooms

All of Best Western Naperville Inn's 102 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and safes.


Property features

At Best Western Naperville Inn, guests have access to a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Guest reviews for Best Western Naperville Inn

Everyone (18) Couples (21) Business (15) Family (26) Other (19) Friends (7)
4
Everyone

This motel has been upgraded significantly in the past years. Convenient to freeway and Naperville. Easy in and out.

By on Apr 13, 2018

Review comment responded on Apr 13, 2018

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope that we will impress you with exemplary service during future visits.

5

family visit, very comfortable

Everyone

Not the ritz but a very cozy place to stay. Feels safe, rooms clean, good breakfast in the morning. :)

By on Mar 25, 2018

Review comment responded on Mar 26, 2018

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5

very nice

Everyone

Newly renovated.... clean, functional all around great hotel

By , from Joliet on Feb 4, 2018

Review comment responded on Feb 4, 2018

It was our pleasure to provide you such a wonderful experience. Please do come see us again very soon!

5

quiet and conmfy!

Everyone

The place is totally worth it! So close to everything. No noise! No pets barking or meowing... everything A+++ Will be back.

By on Feb 4, 2018

Review comment responded on Feb 4, 2018

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

4

overnight stay

Everyone

Clean room Good breakfast choices Facility includes laundry room !! Pillows could use improvement Kind staff

By on Jan 29, 2018

Review comment responded on Jan 29, 2018

Thank you so much for saying with us. We are glad you enjoyed our full hot breakfast.

5

nice clean hotel at a nice price.

Everyone

This is the third time we have stayed here in 25 months. They have updated everything since we first stayed here 2016. It is also nice to see the same staff faces now that we have been there three times. We will stay again. Shower head puts out plenty of water. Fridge and microwave work well. Bed and pillows are comfortable. Parking is close to the door even when the lot is quite full. One of the outer front doors obviously needs replacing. Breakfast is delicious.

By , from West of Milwaukee on Jan 4, 2018

Review comment responded on Jan 5, 2018

Thank you so much for staying with us. I appreciate you had a good stay. Just an FYI I am working with our cable provider to provide us with a channel guide, hopefully this will be done soon.

2

below average bw standards

Everyone

The quilts are those brown blankets like motel 6, not white ones.

By , from columbia mo on Jan 4, 2018

Review comment responded on Jan 7, 2018

I appreciate that you've taken the time to bring this to our attention. We truly value the feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5

excellent experience

Everyone

Clean, modern, convenient. Excellent value. Safe area. Many nicer restaurants. No complaints.

By , from illinois on Dec 1, 2017

Review comment responded on Dec 4, 2017

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2

low price low quality

Everyone

Building was very dated. Lock on back door didn't work. Room small and bathroom counter tiny. Had to go outside building through front door to lobby to get ice. Location was not a quiet area. Breakfast selection limited.

By on Sep 27, 2017

Review comment responded on Oct 2, 2017

I am so surprised to hear about your disappointment. We have recently renovated our property from the floor to ceiling! Our common areas to our sleeping rooms! We are very proud of the modern look and the great hospitality that we have to our guests. I think you either have the wrong hotel, or you are angry about something that you didn't list, because you can not say the things that you have about our beautiful property. They simply aren't true!

2

hardest pillows known to man

Everyone

Pillows are the worst, leaky plumbing, cheap furniture, noisy refrigerator

By , from california on Sep 16, 2017

Review comment responded on Sep 18, 2017

WOW! I am not sure which hotel you were staying at, but it could not be ours! We have recently completed an entire hotel renovation and we have everything NEW! I am sorry that you had that experince at whatever other hotel you were at!! Here we have new Serta Sleeper Mattresses and pillow that many people have asked where they can buy them! The furniture is all brand new and we are very proud of our property! As you can see by our other reviews we are rated very high! I hope that you get this straightened out!