Standard Room, 2 Double Beds, Smoking
from $89
Best Western Naperville Inn
2.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 95 reviews
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Recent guest reviews
Close main city street arteries; close to excellent restaurants (Cooper's Hawk); quiet and safe neighborhood; comfortable bedding; elevators clean; outside area clean and manicured.
The hotel is clean and comfortable. We enjoy the free breakfast included in the price. We are repeat visitors.
Value for money,nice location,ample parking,good breakfast
The hotel was well maintained, and the common areas seem to have been recently updated. The hotels rooms were fairly standard, but were clean and had everything you would need. No complaints.
The hotel was basically a place to to sleep .the beds are comfortable.
No issues, breakfast could use larger variety. I got what I paid for, nothing much else to say.
Very helpful staff, although we arrived in the middle of the night we were greeted warmly and roomed within minutes. The breakfast was above average and the common rooms were very clean. Will definitely stay here again when visiting our son at college.
Very good overall. Breakfest was very good. Exercise room OK, but elliptical was broken
The best western was absolutely perfect for my overnight stay.
We needed a room to rest for the night it was just what we needed at the right price. It would be nice if they served breakfast starting at 6:00 am on the weekends too, as we had to leave before we could eat.
I only stayed one night at this hotel, and it served the purpose. I would recommend it.
We stayed here to visit family and the hotel was comfortable and in a great location.
Great time in Naperville. We have stayed in Best Westerns recently in Green Bay and were surprised at the age of this particular building. Although some updates have been made and our room was nice the rest of the hotel needed some work. The elevator jerked every time it stopped. Our room was cleaned the first day, the towels were taken but not a single clean towel was replaced. I needed to hunt someone down who immediately brought us towels. But that's another thing in all other hotels even though there were only two of us we got 3 bath towels, not here. Also, got the shampoo/conditioner combo but no lotion. Just a little lacking in the amenities.
BEST WESTERN Naperville Inn is meet my expectations. It was a great stay and front desk told me all the directions. Since it is close to a mall, you can find about anything. The early breakfast was great also. When I was booking, the only one avaliable room is smoking. If it was not, that will be perfect.
Looking at the pictures I expected a clean bright place to stay that supplied the little extras that makes a hotel stay a nice experience. When you first walk in you are hit with a musty smell. The glass as well as the mirrors were streaked. The whole building just seemed very very old. The carpet had not been vaccumed and all I could think on my way to my room was please let my room be cleaner than what I have seen so far! It was almost funny because the pictures showed the towels folded like animals (like you see on a cruise ship), yet when I went to see how our towels were foldedthey weren't even hanging evenly on the towel rack. If it wasn't for the fact that it was my last night of the trip I would have requested my money back. Would never go back again.
The front desk staff was so kind and helpful. He received us with good smile and he showed a very good attitude till we checked out. Room seemed renovated. Looks like they replaced lots of old things in the room. But few minor things & cheap replacements still shows it's old (but definitely nothing to complain). whirlpool was an attractive add-on for us. Kid really enjoyed tub time. I kind of felt the management was cautious/concerned in refilling breakfast items to avoid wastage. But was not hesitant to refill when you ask specific items. I understand it. Because I myself saw couple of kids simply picked everything in their plate then threw in the trash without even trying it. I went on a regular weekend and stayed a night. I am not sure everyone will get the same experience every time. But, I wish the management to keep up the good work. I already recommended this place to my friend and I'll prefer this place next time.
The hotel was clean and good for the price. Great location.
The room was big with all amenities needed. I had a toddler with me and so the space was a big boon.
Not bad for a last minute $100 1 night reservation. The Staff was fantastic. Very kind and attentive. The hotel looks to have been there a while. I think the microwave may have been older than I am but the tv and fridge was more than satisfactory. Although older, the room was very clean and nicely set. Not a place to vacation since it did not have a pool or major attractions but definately a great friendly spot if you are in the neigborhood and need a good nights rest. Again, the staff was just fantastic.
The staff was very friendly and accommodating. The complimentary continental breakfast had plenty of choices. The room was clean and well kept. I've stayed here 3 other times, and will stay here again.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Fitness center
Best Western Naperville Inn places you within a few miles (5 km) of DuPage Children's Museum and Saints Peter and Paul Catholic Church. This hotel has 102 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Sea Lion Aquatic Park and Naper Settlement Museum are also close to this Naperville hotel.
Dining
Start your day off right with a free hot/cold buffet breakfast, served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with room service.
Rooms
All of Best Western Naperville Inn's 102 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and safes.
Property features
At Best Western Naperville Inn, guests have access to a fitness center, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guest reviews for Best Western Naperville Inn
good value
Everyone
Close main city street arteries; close to excellent restaurants (Cooper's Hawk); quiet and safe neighborhood; comfortable bedding; elevators clean; outside area clean and manicured.
clean and comfortable hotel, good free breakfast.
Everyone
The hotel is clean and comfortable. We enjoy the free breakfast included in the price. We are repeat visitors.
Review comment
Maripat responded on Mar 20, 2017
Thank You Edith! We really value our customers and we always say that repeat customers are the best, because we are doing something right, to bring you back!
Everyone
Value for money,nice location,ample parking,good breakfast
Review comment
Maripat responded on Feb 27, 2017
Thank You for your review! You covered all bases!
good location in naperville
Everyone
The hotel was well maintained, and the common areas seem to have been recently updated. The hotels rooms were fairly standard, but were clean and had everything you would need. No complaints.
Review comment
Guest Relations Manager responded on Sep 13, 2016
Skippy, So wonderful to hear form you and thank you for taking the time to share your review and rating. We are happy the room was up to your standards of comfort, and you enjoyed your stay. Thank you for choosing to stay with us and we hope to see you again soon.
Everyone
The hotel was basically a place to to sleep .the beds are comfortable.
Review comment
Guest Relations Manager responded on Jun 3, 2016
Hello Mike, We thank you for your time in completing our survey leaving us positive comment and good rating. We will work hard to further improve the quality, maintaining the value of our service so you will continue to enjoy your stay with us. We hope to see you again
good deal for the price.
Everyone
No issues, breakfast could use larger variety. I got what I paid for, nothing much else to say.
Review comment
Guest Relations Manager responded on Jun 2, 2016
Dear guest, Thank you for completing the survey regarding your recent stay at our property. We appreciate your comment on the breakfast choices, this will be escalated, management team will surely look into this matter and address accordingly. Kind regards.
it was a nice hotel especially at this price point
Everyone
Very helpful staff, although we arrived in the middle of the night we were greeted warmly and roomed within minutes. The breakfast was above average and the common rooms were very clean. Will definitely stay here again when visiting our son at college.
Review comment
Guest Relations Manager responded on Jun 2, 2016
Hello Dmom, We thank you for taking the time to share with us your comment and it was so nice to hear that we were able to provide you comfortable accommodation, we hope to have the opportunity to serve you again soon. Have a lovely day.
very good value
Couples
Very good overall. Breakfest was very good. Exercise room OK, but elliptical was broken
business trip
BusinessTravelers
The best western was absolutely perfect for my overnight stay.
need a room for the night
BusinessTravelers
We needed a room to rest for the night it was just what we needed at the right price. It would be nice if they served breakfast starting at 6:00 am on the weekends too, as we had to leave before we could eat.
I am glad that we provided convenience to you during your stay with us. It is heartwarming that we were able to suffice your accommodation needs following your stay. We will do our best to make your next visit a better experience. We look forward to serving you again. Kind regards.